Google lets users change Gmail usernames without losing data

MUMBAI: Google has begun rolling out a long-awaited feature that allows users to change their primary @gmail.com address without creating a new account or losing years of stored data, purchases and history. The update marks a sharp break from Google’s earlier stance, which treated Gmail usernames as permanent.

According to updated support documentation, eligible users can now replace their existing @gmail.com address with a new one, while keeping all services intact, including Google Drive, Photos and purchase records. The old address is not discarded; it is automatically converted into an alias, ensuring emails sent to either address land in the same inbox and both credentials remain valid for sign-in.

The company has built in guardrails to curb misuse. Users can change their Gmail address only once every 12 months, though they can revert to the original address at any time. Google has also cautioned that third-party services using “sign in with Google”, as well as Chromebooks and Chrome Remote Desktop, may require re-authentication after the switch.

The feature is being released gradually and may not yet be visible to all users. Those wishing to check eligibility can do so via the personal information section of their Google Account settings. Accounts managed by employers, schools or other organisations are excluded unless approved by administrators.

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