iWorld
Hotstar decodes the online video consumer, unveils India Watch Report 2019
MUMBAI: Technology changes swiftly. However, sometimes, the market receptiveness for these changes is even faster. Take for instance some of the revelatory insights thrown by the latest ‘India Watch’ report by Hotstar. Consider the fact that Technology changes swiftly. However, sometimes, the market receptiveness for these changes is even faster. Take for instance some of the revelatory insights thrown by the latest ‘India Watch’ report by Hotstar. Consider the fact that Lucknow, Pune and Patna consume more video data than Hyderabad, Bengaluru and Kolkata., Pune and Patna consume more video data than Hyderabad, Bengaluru and Kolkata. Or the fact that OTT is no longer a men’s club, as much as 45 per cent of total entertainment consumption at Hotstarcomes from women.
Similarly, Bihar and Bengal, two of India’s most poor states in per capita income, are leading the country when it comes to per capita data consumption and are much ahead of more industrialised and urban states like Maharashtra and Delhi. And, Kanpur and Kochi are ahead of Mumbai and Bengaluru when it comes to binge watching during late hours. The India Watch 2019 by Hotstarreport busts many such assumptions about the OTT market in India.
“Video entertainment ecosystems have rarely evolved fasterthan what we are witnessing in India. With affordable
smartphones and abundant access to data, the small screen isbecoming the preferred medium of entertainment for newconsumers. Thefuture is exciting – for consumers, for marketers, and forcontent platforms,” The Walt Disney Company APAC Chairman, Star & Disney India, Uday Shankar said in a foreword to the report.
The report also chronicles Hotstar’s amazing journey to becoming India’s largest premium streaming platform by viewership.Launched in 2015, Hotstar, with 400 Mn+ downloads, is already one of the most downloaded apps in India, registering 2X installs and 3X growth in consumption this year as compared to 2018. This growth catalyses from Hotstar's endeavors in taking digital video consumption to new frontiers, where non-metros are outstripping metros in terms of video consumption and regional content has grown to account for 40 per cent of overall content consumption.
The big Cricketgamble.
In September 2017, Star India (Hotstar’s erstwhile parent company) trumped Facebook, Reliance Jio, Sony and Bharti Airtel, and won broadcast rights for IPL for whopping Rs 16,347.50 crore for the next five years. That bet has largely paid off.
How sports streaming in general, and IPL in particular, have helped Hotstar in achieving subscriber growth not even imagined by other OTT platforms, is clear by live streaming viewership growth on Hotstar.
During IPL 2017, Hotstar recorded 4.5 million concurrent viewers. For IPL 2018, this number was 10.3 million. In 2019, Hotstar recorded 18.6 million concurrent viewers during IPL and 25.3 million concurrent viewers during ICC 2019 Cricket World Cup.
Live streaming sporting events like IPL has not only helped Hotstargrow its subscriber base, but such events also provide better advertising options on the platform. Brands like Swiggy and Coca Cola ran integrated ad campaigns on Cricketing and IPL themes during this IPL season and the report talks in detail about how these brands were able to leverage IPL popularity for their brand marketing.
Talking about advertising oppurtunities during live events, Shankar said: “Sharp customer insights and deeper customerengagement, when powered by enhanced technologicalcapabilities, will open new possibilities for marketers, whocan now run targeted marketing campaigns at scale duringlive events.”
During VIVO IPL 2019, 64 million viewers also participated in Watch ‘N Play, twice as many as last year.

The contribution of live streaming sporting events on Hotstar can be gauged from the fact that in 2019, as much as 42 % of all content consumed on Hotstar was sports related while 58 per cent was in the genres of entertainment and news (despite the surge during general elections).

Outdated gender stereotypes
any OTT audience measurement reports have underlined how the platform is heavily skewed towards male audience. The Ormax Media report, released last month in November, found that as much as 66 per cent OTT viewers are male. The India Watch report, however, throws interesting figures.
Not only are female viewers growing, at least on Hotstar, but there is a growing overlap of content choices among males and females on OTT space. In 2019, as much as 45 per cent of Hotstar viewership were women.

Besides, the report finds that video consumption by women on Hotstar increased by 3.2 X timesin 2019, outpacing the growth in video consumption among men.
Further, 40 per cent viewers of family drama shows on Hotstar are women. And men are more interested in mythology than women and 41 per cent of Game of Thrones viewers also watched Hindi family dramas.
Hotstar EVP & Chief Product Officer Varun Narang said, “The accelerated growth of the Indian video entertainment ecosystem has had an unprecedented impact on the consumer. Today, the Indian consumer enjoys a plethora of content to choose from, has moved beyond metro cities, and isn’t limited by gender or language. More importantly, this growing accessibility has opened doors to new thoughts and ideas that are shaping a stereotype-defying consumer.”
Regional leads the way
The report finds that more than 40 per cent video consumption came from regional content. Tamil, Telugu and Bengali are the top regional languages. In fact, Bigg Boss Tamil is the highest watched entertainment show having beaten all the Hindi TV Shows.
New ways to news
Another genre witnessing huge growth in video consumption is news. 2019, being the general election year. Hotstar recorded 10 times more video consumption in news genres in 2019 compared to last year. Further, 65 per cent of news consumption comes from people in the age group of 15-34.
The report is an important addition to the existing knowledge gap about OTT audience in India and will certainly provide new insights to marketers and content creators.
iWorld
Netflix celebrates a decade in India with Shah Rukh Khan-narrated tribute film
MUMBAI: Netflix is celebrating ten years in India with a slick anniversary film voiced by Shah Rukh Khan, a nostalgic sprint through a decade that rewired how the country watches stories. The campaign doubles as both tribute and reminder: streaming did not just enter Indian homes, it quietly rearranged them.
Roll back to 2016 and television still dictated schedules. Viewers waited weeks, sometimes months, for favourite films to appear on prime time. Family-friendly filters narrowed options further, and piracy often filled the gaps. Then Netflix arrived, softly but decisively, carrying a catalogue of international titles rarely seen in Indian theatres and placing them a click away. Old blockbusters and new releases suddenly coexisted on the same digital shelf.
The platform’s real inflection point came in 2018 with Sacred Games, a breakout series that refused to dilute India’s grit for global comfort. Audiences embraced its unvarnished tone, signalling readiness for stories that did not need box-office validation or censorship compromises. What followed was a steady procession of relatable narratives. Competitive-exam anxiety fuelled Kota Factory. College relationships unfolded in Mismatched. Everyday pressures, not grand spectacle, proved bankable.
Language barriers thinned as foreign series arrived with Hindi, Tamil and Telugu dubbing, expanding viewership beyond urban English-speaking pockets. Marketing mirrored the shift. For global releases such as Squid Game, Netflix leaned on regional creators and influencers to localise buzz and make international content feel native.
The library widened beyond fiction. Documentaries stepped out of festival circuits into living rooms. Stand-up comedians found scale. Established filmmakers, including Sanjay Leela Bhansali with Heeramandi, embraced the platform’s long-form canvas. Subscriber numbers swelled to 12.37 million in India, according to Demandsage, and behaviour followed suit. Late-night binges became routine. Friday release rituals loosened. Watch parties turned solitary screens into social events.
Economics demanded adjustment. Early subscription pricing carried a premium aura that deterred many households. Over time, Netflix recalibrated plans to align with Indian spending sensibilities, conceding that accessibility is as critical as content. To extend momentum around marquee titles, the platform also experimented with split-season releases, stretching anticipation and watch time.
The anniversary film, narrated by Shah Rukh Khan, captures the linguistic shift that mirrors the cultural one: from “Netflix pe kya dekha?” to “Netflix pe kya dekhein?” The question moved from recounting the past to planning the next binge. In ten years, Netflix morphed from foreign entrant to familiar fixture, exporting Indian stories abroad while importing global ones home. The remote no longer waits; it chooses, clicks and moves on. In the streaming age, patience is out, playlists are in, and the next episode is always one tap away.
e-commerce
Tulasi Mohan Padavala elevated to Associate Director at Blinkit
Gurugram: Blinkit has elevated Tulasi Mohan Padavala to associate director, capping a three-year climb inside the quick-commerce firm and signalling confidence in an executive steeped in ecommerce, category management and on-ground sales execution.
Padavala shared the update publicly, saying he was “happy to share” the promotion, a succinct announcement that nevertheless marks a notable step up within one of India’s fastest-moving delivery platforms. The new role follows nearly three years at Blinkit, where he most recently served as senior category manager from February 2023 to January 2026, focusing on strategic sourcing and assortment planning.
The promotion places Padavala in Blinkit’s mid-to-senior leadership tier at a time when the company continues to expand its rapid-delivery footprint and sharpen category economics. His brief tenure as associate director began in January 2026, with responsibilities expected to span category growth, supplier strategy and cross-functional execution.
Before Blinkit, Padavala spent a short but intensive stint as global ecommerce manager at Wholsum Foods, the parent of Slurrp Farm and Millé, between November 2022 and February 2023. There he worked on digital marketplace expansion and online retail operations, adding a direct-to-consumer and international ecommerce layer to his résumé.
A longer stretch at Amazon shaped much of his cross-border commerce experience. As business development manager for Amazon’s India Global Selling programme from February 2021 to October 2022, Padavala helped Indian D2C brands enter the North American market. His remit ranged from seller recruitment and category revenue management to coordination with industry bodies, regulators and logistics partners. Key outcomes included launching more than 50 D2C consumable brands in the United States, driving a cumulative gross merchandise sales figure of $1m in FY21-22, tripling sales for participating brands during Prime Day through marketing and visibility levers, growing the monthly recurring revenue of more than 10 newly launched sellers from zero to an average $20,000 each, and negotiating ecommerce partnerships that reduced initial launch costs by 20 per cent.
Padavala’s earlier career was forged in the field rather than the dashboard. At Coffee Day Group, he spent close to five years across multiple sales leadership roles. As sales manager in the Greater Delhi Area from July 2019 to January 2021, he led vending-machine and consumables sales for small and medium enterprises with a team of more than 15 assistant and territory sales managers, managed over 2,000 clients, drove upselling and cross-selling, maintained channel partnerships and ensured timely collections. Prior to that, he served as area sales manager in Delhi between May 2018 and June 2019, handling south and east Delhi markets, and earlier in Hyderabad from April 2016 to May 2018, where he led Andhra Pradesh sales for the vending division, supervised service and logistics functions and managed a base of more than 600 machines with a four-member team.
His professional arc began with internships that combined analytics and process improvement. At Boehringer Ingelheim in 2015, Padavala analysed the impact of brand extension on the drug Pradaxa, identified key performance indicators through market research and assessed sales forecasts, recommendations that drew positive responses in pilot studies. Earlier, at Genpact in 2014, he automated manual sales-order backlog reporting using VBA and Excel, increasing efficiency by 800 per cent, and worked on benchmarking metrics within supply-chain planning processes.
From automating spreadsheets to scaling cross-border ecommerce and now steering quick-commerce categories, Padavala’s trajectory tracks the evolution of India’s retail economy itself. Blinkit’s bet is clear: blend data, discipline and delivery speed. The promotion formalises what his career already suggests. In the race for instant commerce, experience that moves from warehouse floors to global dashboards is no longer optional. It is the engine.
e-commerce
Bharatpe plays a super over as Rohit Sharma fronts T20 push
MUMBAI: When the stakes rise and seconds matter, even payments need a match-winning finish. That’s the cue for Bharatpe, which has rolled out Super Over, a nationwide campaign led by Indian cricket captain Rohit Sharma, timed neatly ahead of the ICC Men’s T20 World Cup.
The campaign draws a straight line between the pulse of cricket and the pace of everyday digital payments. A new brand film taps into India’s emotional bond with the game, while positioning UPI as the quiet hero that keeps daily transactions ticking along at match speed.
As part of Super Over, users making payments via Bharatpe UPI can bag daily rewards ranging from match tickets and signed merchandise to a chance to watch a T20 World Cup fixture alongside Rohit Sharma himself. Both consumers and merchants are also assured Zillion Coins on every eligible transaction, adding a little extra sparkle to routine payments.
Behind the scenes, Bharatpe is also batting for safety. The platform is backed by Bharatpe Shield, a fraud-protection layer designed to offer enhanced security, comprehensive coverage and dedicated support aimed at helping users transact with greater confidence as digital payments scale up.
Announcing the campaign, Bharatpe head of marketing Shilpi Kapoor said Super Over mirrors the aspirations of everyday Indians, combining speed, security and instant rewards to make UPI transactions feel both reliable and rewarding.
The campaign will play out across digital platforms, social media and on-ground activations nationwide, staying live through the T20 World Cup season proof that in cricket, as in payments, timing is everything.
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