Tag: WhatsApp

  • Google Pay launched in US, UK; Tez gets new features

    Google Pay launched in US, UK; Tez gets new features

    MUMBAI: Google is attempting to become a hit in the vast payment space as well. After launching Google Tez in India a while ago, it has come up with a system to rival the world – Google Pay. It comes elements of Android Pay (a Google product) and Google Wallet.

    The Android app is free to download but only available for US and UK users for now. Pay can be used for paying for public transport in London, Portland and Kiev.

    Extending its Tez option, the Indian payment app will now enable bill payments for electricity, gas, water, DTH as well as postpaid mobile. You just have to link your biller accounts once and directly pay from your bank account.

    Tez supports Bharat BillPay and doesn’t add any transaction charges. Built on the Unified Payments Interface (UPI), Tez will bring 80 private and public utility service providers for billing under its ambit. The app is supported in English, Hindi, Bengali, Gujarati, Kannada, Marathi, Tamil, and Telugu languages. 

    The bill paying feature would include major utilities like Reliance Energy, BSES and Dish TV and would cover all states and major metros. The app supports all major and small scale banks in India for payment. 

    The app is aimed at protecting and securing user identification and details to help detect fraud and prevent hacking. Each transaction is secured with a UPI PIN and the app is secured with a Google PIN or the screen lock method such as fingerprint.

    Just a while ago, WhatsApp also announced its payment system that would allow users to send money to their friends instantly similarly to Hike Messenger or Paytm’s Pay option. 

  • Bloomberg Quint launches WhatsApp business news service

    Bloomberg Quint launches WhatsApp business news service

    MUMBAI: Bloomberg Quint has launched a WhatsApp service for decision makers and executives on the go. The service will connect subscribers to Bloomberg Quint’s comprehensive daily coverage of global and domestic business news, market movements and views from the country’s most influential corporate leaders.

    With WhatsApp emerging as one of the top channels for consumption and sharing of news, Bloomberg Quint has launched this service to deepen its engagement with users and augment its distribution footprint. Subscribers to the service receive Bloomberg Quint’s much-acclaimed “All You Need To Know” morning podcast, alerts and updates on the economy, corporate and markets news. Users can also interact through hashtag-based search to consume content of their interest such as markets, opinion, business and politics.

    To subscribe, users have to click on the link and save the number as a WhatsApp contact, and message ‘Start BQ’ to initiate their subscription. Within days of launch, the service has garnered a strong positive response from users.

    This service follows the recent launch of Bloomberg Quint’s BQ LIVE, the digital live streaming business news service available across its site, the Bloomberg terminal and leading social and video platforms.

    Speaking on the launch, Bloomberg Quint CEO Anil Uniyal said, “As a brand, we believe in being accessible to our users wherever they are. WhatsApp evidently is a platform of choice for top executives to consume and share content with peers and thus this service is integral to our digital-first philosophy. The initial response has been overwhelming and we are committed to scaling up this service in terms of users and features.”

    Bloomberg Quint provides business news and insights to India’s decision-makers, executives and entrepreneurs. With a native, platform-first philosophy in content, Bloomberg Quint has fast emerged as one of the engaging business brands on digital. Bloomberg Quint’s content spans engaging and innovative mobile-friendly formats including live video streaming and produced video, published articles, op-eds, data info graphics and charts, social content, newsletters, polls and live chats, photo essays and contests across its own and partner platforms including The Quint, Twitter, Yahoo, Facebook.

    Bloomberg Quint reaches more than 2 million monthly users across its on-site and partner platforms. More than 50% of Bloomberg Quint’s audience comprises of C-level executives and entrepreneurs. During Budget 2017, Bloomberg Quint delivered over 50 million in reach, including 15 million video views and more than 25k shares on social media, ahead of several legacy players in the space.

  • Radio City launches initiative to felicitate regional film fraternity

    Radio City launches initiative to felicitate regional film fraternity

    MUMBAI: Radio City 91.1FM, a leading radio network, in yet another pioneering move, announced Radio City Cine Awards, its first ever award initiative to felicitate regional film fraternity in India. There are 10 different categories like favourite actor, favourite actress, favourite director, favourite lyrics, favourite music composer, favourite singer – male, favourite singer – female, favourite comedian, favourite cinematographer and favourite movie.

    Radio City Cine Awards 2017 aims to empower listeners to recognize and celebrate the efforts of artists and technicians. Radio City Cine Awards 2017 Tamil, which is a one of its kind, listener choice award on radio that will give a transparent access to the listeners to cast their vote and support for their favourite Tamil stars of the Kollywood industry.

    Listeners can share votes on WhatsApp from Chennai: 7845 911 911, Coimbatore: 7200 911 911, Madurai: 7845 919 919 and cast their vote directly on the website.

    Radio City Cine Awards is a first initiative by a radio station that would strengthen the connect between the listeners and their favourite stars. In its first leg, Radio City Cine Awards 2017 Tamil is all set to applaud the artists and technicians from the Tamil Film industry. The unique selection process will determine nominees and crown winners based on public voting which will be available via traditional mediums on-air, SMS, and new-age mediums Facebook, Twitter, WhatsApp.

    Radio City 91.1FM CEO Abraham Thomas said: “Radio City Cine Awards is one such initiative that helps to strengthen our city connect between listeners and their favourite celebrity. Very few award platforms aim to empower the consumer and recognize talent based on public opinion. Post the success of Radio City Cine Awards 2017 Tamil; we will soon launch this initiative for our Kannada, Telugu, Marathi Gujarati, Bhojpuri and other audience.”

    He further added, “We are certain that the listeners will eagerly look forward to the grand finale and witness their favourite celebrities being awarded. Radio City extends its best wishes to all the artists and technicians who have made 2016-17 an entertaining year for Tamilians across the country.”

    Voting for nomination starts from 24 July and public voting to choose their favorite stars starts from 31 July across platforms like SMS, new-age mediums Facebook, Twitter, WhatsApp. This will culminate into a grand award night on air where the winners will be announced and felicitated.

  • Vodafone & WhatsApp take local language initiative

    MUMBAI: One of the leading telecom operators is looking to promote and educate customers about the local language features and has rolled out an animated step-by-step approach to handhold customers.

    Vodafone India, one of India’s leading telecommunications service providers, together with WhatsApp is happy to educate millions of users to use the app in local India languages. Vodafone is one of the first operators to start such an initiative and aims to empower its consumers to connect with each other in a language of their preference.

    Today, WhatsApp is available in more than 50 different languages around the world. The app currently has over 200 million monthly active users in India, using 10 Indian languages.

    To drive the adoption of the newly introduced local language feature on WhatsApp, Vodafone has built customized pages in various Indian languages (Hindi, Marathi, Bengali, Tamil among others). The interface on the page is built with an animated step-by-step approach displaying the option of changing to different Indian languages while chatting. This makes setting up the local language option for WhatsApp on Vodafone a simple matter of a few clicks. Updating status, chatting or even sharing messages in the language of the customer’s choice is possible. With a simple click, consumers can even install WhatsApp.

    Vodafone India chief commercial officer Sandeep Kataria said, “We see it as a big step towards empowering the next one billion internet users. It is also in keeping with our philosophy of connecting for good. We believe that local language support is a clear area of focus for us, and we see this campaign with WhatsApp as a step in the right direction.”

    “Together with Vodafone, we want to make communication more accessible and convenient in India,” says WhatsApp vice president Neeraj Arora. “People can easily use WhatsApp in the Indian language of their choice to connect with friends and family anytime and anywhere. Language choice is an important feature for our users and we are happy to stand together with Vodafone on this education initiative that makes messaging on WhatsApp an even better experience.”

  • India tops in avg app downloads per month

    NEW DELHI: A new study shows that Indians led in the number of apps downloaded per month in the first quarter of 201

    The survey that covered 10 countries showed that Indians downloaded an average of just over forty apps per month, even though the number of apps available on a smartphone was just under eighty as against over 100 apps available in smartphones in Japan.

    In South Korea, Mexico, Brazil, Japan, and India, the top 20% of smartphone users spent over four hours per day in apps.The emerging markets of Mexico, Brazil, and India had the highest time for users at the median and at the bottom 20%.

    The average user’s time spent varied widely between countries, from just over 1.5 hours per day in France to well over three hours in South Korea, where average Indian user’s time spend was 2.5 hours.

    Nearly 75% of users install at least one app per month, according to app data and insights provider App Annie. App Annie delivers the most trusted for your business to succeed in the global app economy. Over 800,000 registered members rely on App Annie to better understand the app market, their businesses and the opportunities around them. The company is headquartered in San Francisco with 450 employees across 15 global offices.

    In the ten countries analyzed, the users on average used over thirty apps per month and over nine apps per day. The other countries covered were Germany, China, France, United Kingdom and United States.

    In terms of time spent per user, mobile gamers in Japan and South Korea far exceeded those in the other countries.

    Users continue to download apps at a high rate. In all countries analyzed, over 65% of users installed at least one app in May 2017. In half of the countries analyzed, over half of all users installed two or more apps.

    On the whole, people are still looking for new apps to add to their arsenal. As mobile becomes more central to more industries, users will continue to be open to integrating new apps into their lives.

    This indicates strong adoption of apps even for the least-avid users in these countries, thanks to widespread adoption of apps such as WhatsApp and an emerging mobile-first lifestyle

    In terms of time per user, Travel & Local is an increasingly important category. In the United States, users now spend over two hours per month on average in these apps, and time per user in these apps is strongly growing across the board.

    The per cent of users who use these apps is already over 75% and increasing in most countries analyzed.

    The top 10% of mobile gamers are spending more time playing games. With these gains outstripping the increases at the median, the industry may be moving in a more core-centric direction.

    Even in Japan and South Korea, where time spent towers over the other countries, the top 10% increased its time spent in these countries. These gamers are spending roughly 3 hours per day in games.

    Especially in these countries, hardcore mobile games continue to be massively popular. In South Korea, Lineage II: Revolution exemplifies this. In Q1 2017, the online role-playing game had both the most total time spent and the highest time per user as any game in South Korea

    The total time spent in mobile apps will exceed 3.5 trillion hours in 2021.

    Exploding install bases in emerging markets will play a major part in this trend, and in APAC’s expanding lead

    Notably, Germany over performs in Shopping where it ranks as the number four country by average time spent, in contrast to its number seven position by average spent time spent overall. A significant portion of German mobile shoppers’ time comes from both eBay and eBay Kleinanzeigen, eBay’s local classifieds app in Germany.

    Brazil was the only country in the set whose users spent more time on average in Finance apps than Shopping.

    A large amount of this time was spent in banking apps. Six banking apps in Brazil, led by Banco de Brasil, exceeded 10% usage penetration. For comparison, no banking app in the United States achieved this.

  • WhatsApp’s 200m users catalysed ASCI’s digital initiative

    MUMBAI: The Advertising Standards Council of India (ASCI) successfully completed a year of its digital initiative – Snap and WhatsApp (+91 77100 12345).

    In perfect tandem with World Consumer Rights Day themed “Consumer Rights in Digital Age” being celebrated today, ASCI’s WhatsApp number provides an efficient first touch point for consumers to register their complaints with great ease and completely free of cost.

    Empowering consumers to register their grievances against objectionable advertisements through an easy access and effective medium, the WhatsApp platform registers 200 Million monthly active users in India. With more and more consumers accessing WhatsApp, ASCI’s WhatsApp number has radically increased its outreach. In one year since launch the WhatsApp number contributes to approximately 15 per cent of the total number of advertisements complained against by consumers.

    ASCI chairman Srinivasan K Swamy said, “By ensuring that the advertisements are truthful, decent, non-offensive, legal and fair in competition, ASCI is ensuring the protection of the interests of consumers. ASCI has provided Indian consumers a very powerful tool through its WhatsApp number (77100 12345) to take action against objectionable advertisements and thereby protecting consumer rights in this digital age. We are delighted to see that our proactive step of launching this number a year ago has been a success with more and more consumers reaching ASCI using this platform.”

    Interestingly, by embracing technology to connect with the consumers, ASCI has expanded its reach to smaller towns and cities in India and received encouraging participation from non-metro cities in registering the complaints on the WhatsApp number. The sectors that received complaints on WhatsApp include FMCG, Healthcare, Telecom, E-commerce, Travel, Durables, Automotive, Food and Beverages and Education which have been seen across medium not restricted to only TV or print but also Website, Radio, SMS, Emailers, Promotional Materials, Product Packaging, Hoardings, etc.

    This WhatsApp initiative is part of a more comprehensive system set up by ASCI to get consumers to register complaints on what they consider are offensive. Initially it set up a web-based complaint registration system and later it launched a free mobile app “ASCIonline” in July 2015, which was followed, by the launch of WhatsApp number (7710012345) in March 2016. With these measures, ASCI is able to effectively engage with thousands of consumers who raise objections against misleading or offensive advertisements.

    ASCI also has a tie up with Broadcast Audience Research Council (BARC) through which ASCI monitors nationally (National Advertising Monitoring Service – NAMS) print and TV media for offending advertisements wherein each of the 1600 new TV and 45000 print advertisements are reviewed to weed out potentially misleading advertisements. ASCI tracks 32 national Newspapers (all editions) that contributed to over 80 per cent of national newspaper readership, 50 magazines and 425 TV Channels across the country in 14 languages. NAMS also tracks whether non-compliant advertisements reappeared and results show that most of these advertisements are either withdrawn or modified.

  • Supreme Court flags privacy issues regarding WhatsApp, FB

    Supreme Court flags privacy issues regarding WhatsApp, FB

    NEW DELHI: The Supreme Court on Monday sought the central government’s response on a plea seeking to put in place regulation to protect the privacy of the messages of WhatsApp and Facebook users.

    The court also issued notices to the Telecom Regulatory Authority of India (TRAI), online messaging service WhatsApp and the social networking site Facebook, according to a report filed by news agency IANS.

    Petitioners Karmanya Singh Sareen and Shreya Singhal contended that under the new policy of WhatsApp, the online messaging service could access, read, share and use the contents for commercial purposes. A bench of Chief Justice Jagdish Singh Khehar and Justice D.Y. Chandrachud said, “It is a private person extending a private service. You take it or leave it — that is your right.”

    Appearing for the petitioners, senior counsel Harish Salve told the court that it was the duty of the government to protect people’s rights under Articles 19 and 21 of the Constitution and safeguard their privacy.
    As he urged the court to intervene in the matter as new policy of WhatsApp affected the privacy of the people using the site, the bench observed whenever the messaging service will change their conditions, they will give a notice to its users, IANS reported.

    Telling the court that private communication between two persons had to be protected, Salve said that TRAI was not doing anything about it and government was under duty to regulate the online messaging site and the social networking site. The court was told that TRAI has inserted a condition, which says that if you intercept a call without government permission, you would be prosecuted.

    Sareen and Singhal have challenged Delhi High Court’s September 23, 2016 order by which it had allowed WhatsApp to roll out its new privacy policy but said it cannot share data of its users collected up to September 25, 2016 with Facebook or any other related company.

    The High Court had further directed that WhatsApp would completely delete all data of users who chooses to opt out of the instant messaging app after the coming into force of its new privacy policy. While allowing WhatsApp to roll out its new privacy policy, it had said: “We have taken note of the fact that under the privacy policy of WhatsApp, the users are given an option to delete their WhatsApp account at any time, in which event, the information of the users would be deleted from the servers of WhatsApp. We are, therefore, of the view that it is always open to the existing users of WhatsApp, who do not want their information to be shared with Facebook, to opt for deletion of their account.”

    The High Court had also asked the Centre to consider if instant messaging app WhatsApp and social networking site could be brought under the statutory regulatory framework.

    TRAI is undertaking a consultation process, at the moment, to decide on Net Neutrality, which will at one point of time will also take into account services like WhatsApp, FB Messenger and other similar services offered by Indian companies too.

  • Supreme Court flags privacy issues regarding WhatsApp, FB

    Supreme Court flags privacy issues regarding WhatsApp, FB

    NEW DELHI: The Supreme Court on Monday sought the central government’s response on a plea seeking to put in place regulation to protect the privacy of the messages of WhatsApp and Facebook users.

    The court also issued notices to the Telecom Regulatory Authority of India (TRAI), online messaging service WhatsApp and the social networking site Facebook, according to a report filed by news agency IANS.

    Petitioners Karmanya Singh Sareen and Shreya Singhal contended that under the new policy of WhatsApp, the online messaging service could access, read, share and use the contents for commercial purposes. A bench of Chief Justice Jagdish Singh Khehar and Justice D.Y. Chandrachud said, “It is a private person extending a private service. You take it or leave it — that is your right.”

    Appearing for the petitioners, senior counsel Harish Salve told the court that it was the duty of the government to protect people’s rights under Articles 19 and 21 of the Constitution and safeguard their privacy.
    As he urged the court to intervene in the matter as new policy of WhatsApp affected the privacy of the people using the site, the bench observed whenever the messaging service will change their conditions, they will give a notice to its users, IANS reported.

    Telling the court that private communication between two persons had to be protected, Salve said that TRAI was not doing anything about it and government was under duty to regulate the online messaging site and the social networking site. The court was told that TRAI has inserted a condition, which says that if you intercept a call without government permission, you would be prosecuted.

    Sareen and Singhal have challenged Delhi High Court’s September 23, 2016 order by which it had allowed WhatsApp to roll out its new privacy policy but said it cannot share data of its users collected up to September 25, 2016 with Facebook or any other related company.

    The High Court had further directed that WhatsApp would completely delete all data of users who chooses to opt out of the instant messaging app after the coming into force of its new privacy policy. While allowing WhatsApp to roll out its new privacy policy, it had said: “We have taken note of the fact that under the privacy policy of WhatsApp, the users are given an option to delete their WhatsApp account at any time, in which event, the information of the users would be deleted from the servers of WhatsApp. We are, therefore, of the view that it is always open to the existing users of WhatsApp, who do not want their information to be shared with Facebook, to opt for deletion of their account.”

    The High Court had also asked the Centre to consider if instant messaging app WhatsApp and social networking site could be brought under the statutory regulatory framework.

    TRAI is undertaking a consultation process, at the moment, to decide on Net Neutrality, which will at one point of time will also take into account services like WhatsApp, FB Messenger and other similar services offered by Indian companies too.

  • Guest Column: The new gods of digital newsrooms

    Guest Column: The new gods of digital newsrooms

    Modern journalism began in the early 1600s, triggered, as any new vocation or market usually is, by technology, ie, the invention of the printing press. At first, a very crude community narrow-sheet was born, which was circulated to a few households in the vicinity. It took almost a hundred years of slow evolution for today’s broadsheet daily to acquire shape, with a large distribution footprint, photographs and advertising. It took another century for the next innovation in news journalism, the birth of radio broadcasting. But evolution was quicker after that, with television news appearing just a few decades after radio.

    Nearly 400 years later, around 1990, internet news disrupted the whole landscape. And that was a seminal turning point for mainstream journalism.

    Technology only changes the practices, never the principles of any established vocation – this was the irrefutable wisdom until the Internet turned a million axioms on their heads. Simply put, the principles of journalism – who, what, why, where, when, how, integrity of facts, stringent adherence to the truth, always giving the right of response to the accused/aggrieved – remained inviolable, even as the dissemination medium changed from ink on paper to sound on analogue waves to sound with moving pictures on electronic satellite signals. Technology could never change the principles, only the methods and practices, of telling a news story.

    But the Internet did the unthinkable, forcing mainstream journalism to modify its principles. I like to describe the pre-digital era of news as “the voice of God journalism” – the Gods, of course, were the all powerful editors. Since I won my editorial spurs in that bygone era, I too belong to that Tribe of Gods, where every morning, a bunch of stiff guys would troop into the conference room, with pencils and notepads, and decide the order of news stories for the day. It was such a unilateral exercise! “Let’s lead with Gandhi, then do that parliament debate … and just stuff a bit of sports and movies towards the end”. Done. The viewer was a complete “outsider”, her interests were peripheral, because “Gods” had the divine right to mandate the run order of news stories.    

    I grope for the correct adjective here. Archaic? Anathema? Anachronistic? Absurd? Perhaps all four of these, and a billion more, could be justifiably used if “the voice of God journalism” were to invade and dominate a digital newsroom today. Why? Because a digital newsroom is not a unilateral, linear, one way transmission of stories. In the nanosecond after you publish anything, readers and viewers pounce at it with their likes, hates, shares, comments, denials, corrections, updates, meme tweaks on WhatsApp, cartoon caricatures on Instagram, vociferous protests, loud applause etc etc etc … an intelligent or distasteful cacophony gets lit, and you have to respond to it, agree with it, deny it, debunk it, decorate it, ie do something, anything with it or to it, but you simply can’t ignore it. Because if you choose to be the unmoved, stoic, non-responsive “Godly” editor of the early 90s, you will be out of a job. Pronto.

    Let me illustrate with a simple choice that we had to make the other day. We were dealing with two big “demonetization stories” – one was a rather complex unraveling of the tax rules enshrined in the new Income Disclosure Scheme, wherein you would have to pay X% tax/penalty if illegal cash was deposited by Y date; and if you failed to do that, you would be liable for Z additional penalties. The other was a heart rending story of a 75-year old woman, the youngest sister of five brothers.

    For the last 50 years, she had kept 250 precious envelopes in her safe, containing cash given to her on bhai dooj. In her world view, that cash was a sacred gift from her brothers, not to be ever spent. Her heart was broken when her son forced her to open each envelope, take out nearly Rs 1.50 lac in notes of various denominations, and deposit them in banks. Her faith was rattled, shaken. What an astonishing human story, capturing the unusual pathos that demonetization has inflicted on ordinary people. In the unilateral, Godly days of yore, the tax rules would have played upfront, while the human interest story would be tucked towards the end, to be soon forgotten. But in today’s digital newsrooms, the story of this rudely disenfranchised 75-year-old woman would gain unrelenting velocity on social media, would whiz around cyber space, getting Facebooked, WhatsApped and Instagrammed, touching the hearts of a million people, instigating thousands of comments/shares/likes.

    No God could stem the viral force of this venerable lady’s touching story, which would simply obliterate the dry prose of tax rules, and reign supreme in the world of digital news.   

    public://unnamed_2.jpg The author is the co-founder and chairman of Quintillion Media, including BloombergQuint. He is the author of two books, viz ‘Superpower?: The Amazing Race Between China’s Hare and India’s Tortoise’, and ‘Super Economies: America, India, China & The Future Of The World’. The views expressed are personal and Indiantelevision.com need not necessarily subscribe to them

     

  • Guest Column: The new gods of digital newsrooms

    Guest Column: The new gods of digital newsrooms

    Modern journalism began in the early 1600s, triggered, as any new vocation or market usually is, by technology, ie, the invention of the printing press. At first, a very crude community narrow-sheet was born, which was circulated to a few households in the vicinity. It took almost a hundred years of slow evolution for today’s broadsheet daily to acquire shape, with a large distribution footprint, photographs and advertising. It took another century for the next innovation in news journalism, the birth of radio broadcasting. But evolution was quicker after that, with television news appearing just a few decades after radio.

    Nearly 400 years later, around 1990, internet news disrupted the whole landscape. And that was a seminal turning point for mainstream journalism.

    Technology only changes the practices, never the principles of any established vocation – this was the irrefutable wisdom until the Internet turned a million axioms on their heads. Simply put, the principles of journalism – who, what, why, where, when, how, integrity of facts, stringent adherence to the truth, always giving the right of response to the accused/aggrieved – remained inviolable, even as the dissemination medium changed from ink on paper to sound on analogue waves to sound with moving pictures on electronic satellite signals. Technology could never change the principles, only the methods and practices, of telling a news story.

    But the Internet did the unthinkable, forcing mainstream journalism to modify its principles. I like to describe the pre-digital era of news as “the voice of God journalism” – the Gods, of course, were the all powerful editors. Since I won my editorial spurs in that bygone era, I too belong to that Tribe of Gods, where every morning, a bunch of stiff guys would troop into the conference room, with pencils and notepads, and decide the order of news stories for the day. It was such a unilateral exercise! “Let’s lead with Gandhi, then do that parliament debate … and just stuff a bit of sports and movies towards the end”. Done. The viewer was a complete “outsider”, her interests were peripheral, because “Gods” had the divine right to mandate the run order of news stories.    

    I grope for the correct adjective here. Archaic? Anathema? Anachronistic? Absurd? Perhaps all four of these, and a billion more, could be justifiably used if “the voice of God journalism” were to invade and dominate a digital newsroom today. Why? Because a digital newsroom is not a unilateral, linear, one way transmission of stories. In the nanosecond after you publish anything, readers and viewers pounce at it with their likes, hates, shares, comments, denials, corrections, updates, meme tweaks on WhatsApp, cartoon caricatures on Instagram, vociferous protests, loud applause etc etc etc … an intelligent or distasteful cacophony gets lit, and you have to respond to it, agree with it, deny it, debunk it, decorate it, ie do something, anything with it or to it, but you simply can’t ignore it. Because if you choose to be the unmoved, stoic, non-responsive “Godly” editor of the early 90s, you will be out of a job. Pronto.

    Let me illustrate with a simple choice that we had to make the other day. We were dealing with two big “demonetization stories” – one was a rather complex unraveling of the tax rules enshrined in the new Income Disclosure Scheme, wherein you would have to pay X% tax/penalty if illegal cash was deposited by Y date; and if you failed to do that, you would be liable for Z additional penalties. The other was a heart rending story of a 75-year old woman, the youngest sister of five brothers.

    For the last 50 years, she had kept 250 precious envelopes in her safe, containing cash given to her on bhai dooj. In her world view, that cash was a sacred gift from her brothers, not to be ever spent. Her heart was broken when her son forced her to open each envelope, take out nearly Rs 1.50 lac in notes of various denominations, and deposit them in banks. Her faith was rattled, shaken. What an astonishing human story, capturing the unusual pathos that demonetization has inflicted on ordinary people. In the unilateral, Godly days of yore, the tax rules would have played upfront, while the human interest story would be tucked towards the end, to be soon forgotten. But in today’s digital newsrooms, the story of this rudely disenfranchised 75-year-old woman would gain unrelenting velocity on social media, would whiz around cyber space, getting Facebooked, WhatsApped and Instagrammed, touching the hearts of a million people, instigating thousands of comments/shares/likes.

    No God could stem the viral force of this venerable lady’s touching story, which would simply obliterate the dry prose of tax rules, and reign supreme in the world of digital news.   

    public://unnamed_2.jpg The author is the co-founder and chairman of Quintillion Media, including BloombergQuint. He is the author of two books, viz ‘Superpower?: The Amazing Race Between China’s Hare and India’s Tortoise’, and ‘Super Economies: America, India, China & The Future Of The World’. The views expressed are personal and Indiantelevision.com need not necessarily subscribe to them