Tag: UCC

  • About 300,000 illegal telemarketing companies axed by TRAI

    About 300,000 illegal telemarketing companies axed by TRAI

    NEW DELHI: A total of about 300,000 telephone connections of un-registered telemarketers have been disconnected by the Access Service Providers and the name and address of 25,295 such subscribers have been put into the blacklist.

    Minister of State for Communications and Information Technology Milind Deora told Parliament that this follows concerted action taken by the Telecom Regulatory Authority of India (TRAI).

    TRAI issued the Telecom Commercial Communications Customer Preference (Twelfth Amendment) Regulation on 23 May this year. This regulation provides for disconnection of all the telecom resources of subscribers sending unsolicited calls/SMSs, blacklisting of the name and address of such subscribers for two years, disconnection of telecom resources to such subscriber by the other service providers within twenty four hours of blacklisting of such subscriber. No telecom resources shall be allotted to such blacklisted subscriber by any Access Provider for two years.

    Through the Telecom Commercial Communications Customer Preference Regulation, 2010 TRAI has laid down a revised framework for addressing Unsolicited Commercial Communications (UCC) and these regulations came into force with effect from 27 September 2011. TRAI has also issued various amendments to these regulations and a number of directions to make the regulatory framework more effective.

    The Minister said complaints related to unauthorised telemarketing activity from un-registered telemarketers (who are not registered with TRAI), had increased during the last one year.

    To make the framework more effective an amendment to the Telecom Commercial Communications Customer Preference Regulation (Tenth Amendment) has been issued by TRAI on 5 November last year to further control the unsolicited commercial communications, especially relating to commercial SMS from unregistered telemarketers. One of the key provision of this regulation includes restricting unregistered telemarketers from sending bulk promotional SMSs using software applications.

    Through this regulation TRAI has mandated the Access Service Providers to put in place a solution, which will ensure that no commercial SMSs are sent having same or similar characters or strings or variants from any source or number. The solution will ensure that no more than 200 SMSs with such similar ‘signature’ are sent in an hour. 

  • Phones of over 51,000 alleged telemarketers disconnected

    NEW DELHI: Over 51,000 telephone numbers of such subscribers who had not registered as telemarketers but were doing telemarketing activities have been disconnected and notices have been served on nearly 88,300 subscribers who have carried out similar violations.

    The measure is to check several calls and SMSs being sent by subscribers without getting themselves registered with Trai as a telemarketer by using normal telephone connections having numbers other than the ‘140‘ number series allotted to registered telemarketers.

    Minister of State for Communications and Information Technology Milind Deora told Parliament that it had been noticed from the complaints‘ data received from service providers that the majority of complaints of Unsolicited Commercial Communications are sent by telecom subscribers who were not registered as a telemarketer.

    ‘The Telecom Commercial Communications Customer Preference Regulations, 2010‘ is clear that no subscriber who is not registered with the TRAI as a telemarketer under these regulations can make any commercial communication. In case it is found based on verification of a complaint that the UCC was originated by a subscriber who is not registered with Trai as a telemarketer, the Originating Access Provider shall issue a notice to such subscriber to forthwith discontinue the sending of such unsolicited commercial communications and if such subscriber sends a commercial communication to any subscriber on a second occasion, disconnect the telecom resources of such subscriber.

    Till 30 July this year, 88,307 notices have been sent to subscribers who have not registered as a telemarketer but were doing the telemarketing activities; and 51,181 telephone numbers of such subscribers have been disconnected.

  • Over 161 mn users don’t want unsolicited marketing calls on mobile

    NEW DELHI: Around 161.66 million customers have registered their preference on the National Customer Preference Register (NCPR) to stop receiving unsolicited commercial calls or SMSs.

    A total of 36,156 subscribers have been issued notices, 22,769 subscribers have been disconnected while 94 telemarketers have been penalised and four telemarketers have been blacklisted as of now.

    The NCPR had come into force from 27 September last year under “The Telecom Commercial Communications Customer Preference Regulations, 2010” issued by the Telecom Regulatory Authority of India on 1 December 2010.

    Under its provisions, telecom consumers who do not wish to receive unsolicited commercial call or SMSs may register their preference(s) on NCPR.

    TRAI is also monitoring and enforcing the regulations for protection of customers from unsolicited commercial calls and SMSs. If unsolicited commercial calls and SMSs are sent from individual numbers, notice will be served to the customer and his number will be disconnected on second violation. Registered subscribers receiving UCC may lodge their complaint by dialing or sending SMS to 1909.

  • Visiware releases IPTV game channel

    Visiware releases IPTV game channel

    MUMBAI: Visiware has announced the release of its IPTV game channel, a turnkey solution with portals, back office and the Playin’TV catalog of casual games, available on Flash and HTML.

    This channel is fully compatible with Playin’TV triple play game offering, allowing players to continue to play and compete on TV, mobile and Internet.

    More than 25 games are already available, all of them specially made for the big screen experience and remote navigation. Visiware has already provided IPTV networks such as UCC in Kuwait and T-Online in Germany, asserts an official release.

    Visiware chairman Laurant Weill said, “This is a great opportunity for networks to generate new revenues and for Visiware to reach new markets. We will not only provide technology and content but also a 10 years expertise in successfully marketing iTV games.”

    “Agreements with major IPTV partners raises the bar for compelling IPTV games which are missing from most current IPTV offers usually ported from the net, but on the web this is a very different experience and human interface. We are looking forward to deploying on many more markets within the next months,” he added.

    The triple play offer includes specific advantages: cross-platform contests and leaderboards, ranking and offering a game to a friend, adds the release.