Tag: Twitter

  • Jaguar launches #FeelWimbledon campaign

    Jaguar launches #FeelWimbledon campaign

    MUMBAI:  Jaguar has launched its #FeelWimbledon campaign, which uses cutting edge sensors to analyse and celebrate the unique spectrum of emotions associated with the world’s number one tennis tournament.

     

    As part of this multi-sensory fan experience at Wimbledon, selected members of the crowd enjoying tennis this year will be provided with biometric wristbands capturing the excitement at SW19, whilst atmospheric, in-ground sensors monitoring the energy around the courts, and global sentiment on social media will be analysed.

     

    Information from the atmospheric sensors – which will collate crowd movement, audio levels and infrared – biometric wristbands – that capture heart rate, movement and location around the grounds – and sociometric tracking – following the conversation amongst fans around the world on Facebook, Twitter and Instagram – will provide a unique level of insight and present a completely new perspective on the greatest Grand Slam of them all.

     

     Every day during Wimbledon, tennis fans can access live updates of the mood and crowd emotions down at SW19 across Jaguar’s UK social media channels, and by visitingwww.feelwimbledon.co.uk.   

     

    All England Lawn Tennis and Croquet Club committee member Tim Henman said, “There’s no other tournament like Wimbledon and the experience gets better each year. The drama, passion and excitement, shared by both players and fans alike, is what makes Wimbledon the number one tennis tournament in the world, and it’s great to see Jaguar celebrating these unique qualities as part of their #FeelWimbledon campaign.”

     

    Jaguar Land Rover UK marketing director Laura Schwab stated, “Wimbledon evokes lots of emotions and captures our imaginations in so many different ways, so we’re very excited to celebrate what makes Wimbledon so special through our #FeelWimbledon campaign.”

     

    AELTC commercial director Mick Desmond added, “Jaguar’s #FeelWimbledon campaign supports our commitment to communicate with our fanbase and ensure the best possible brand experience for supporters attending The Championships, watching at home, or engaging via our digital channels and on social media.”

     

    Jaguar Land Rover will supply 170 luxury, high performance vehicles to support tournament operations. The fleet of luxury chauffeur vehicles includes the new Jaguar XE, which are now on sale at Jaguar UK retailers.

     

    Schwab added: “With 500,000 people attending Wimbledon this year, it provides Jaguar with incredible exposure in London, and a fantastic platform to showcase our products, especially the Jaguar XE.”

  • “2021-22 will see a convergence of television and digital:” Arnab Goswami

    “2021-22 will see a convergence of television and digital:” Arnab Goswami

    MUMBAI: “Twitter has opened up avenues and forced people to be more spontaneous,” said Times Now and ET Now news president and editor in chief Arnab Goswami. He was speaking at #RiseWithTwitter, organised by Twitter India on the occasion of ‘World Social Media Day.’

     

    Goswami, who himself has stayed away from Twitter, unlike his counterparts, further said, “The channel has been getting million impressions since we broke the Lalit Modi scandal, which subsequently saw Lalit-gate trending. Though, these numbers are highly helpful, I don’t get swayed by it. I like to be focused and let my craft which is journalism and storytelling, do the talking.”

     

    The veteran journalist did touch upon the emergence of digital and predicted a point of convergence around 2021 -2022. “Television gives me five times more viewership compared to digital and certainly is the largest medium at this point of time. So I would request people to neither overestimate nor underestimate the power of digital. The kids in kindergarten now will mark the real emergence of digital and that will happen once they start earning their livelihood, which will take time,” added Goswami.

     

    Goswami informed the audience of how the behaviour of journalism in Delhi had almost forced him to take a decision to leave journalism. He said, “In 2001, I had almost decided to quit journalism. But today, thanks to the stories and a few moments, I feel journalism is the best profession for me to be in.”

  • ShopClues’ Windows app registers over 80K users in 3 months

    ShopClues’ Windows app registers over 80K users in 3 months

    MUMBAI: ShopClues.com launched its Windows app in February and now within less than three months since launch, the app has registered 80,000 plus users.

     

    ShopClues.com co-founder and CEO Sanjay Sethi said, “India is one of the top two markets globally for the number of active Windows phone devices. Given the large-scale popularity of this operating system, it was the natural choice for us to launch a Windows app. However, we too, have been pleasantly surprised by the way users have taken to the app with such alacrity. We attribute this thumping success to the app’s ability to offer the most seamless user experience and make shopping across categories much faster.”

     

    The app lets users browse through their favourite products from the widest categories of mobiles, laptops, fashion, TV and a lot more. The app can be downloaded for free and gives instant alerts on best deals, big discounts and exciting offers. It also provides users with other features like the ability to add products to their ‘Favourite’ list for later purchase.

     

    Consumer can also benefit from ratings and reviews of other users while making purchase decisions and also share what they see/like/buy on social media platforms such as Facebook, Twitter and WhatsApp. Additionally, the app offers multiple payment options and a completely secure and hassle-free purchase process.

  • Mr. Netflix, are you ready for India?

    Mr. Netflix, are you ready for India?

    After tasting global success, Mr. Netflix is revving up to thrust into India by 2016. But let’s take a breather here. We are talking about a country which debates about Bharat and India and where a part of the demography still views its favourite content in black and white CRT TV.

     

    While youngsters these days are widely speaking about Game of Thrones, Breaking Bad, House of Cards and Orange Is The New Black, dear Mr. Netflix wait before you get buoyed by all these series that generates millions for you, as Indians still believe in ‘torrent’ing .

     

    In India, while some of the best movies, made by the greatest filmmakers have been uploaded on YouTube, what has worked is the bathroom comedy by All India Backchod. Why do I talk about this, because if one has to believe the sources, Netflix is meeting a lot of producers across India to rope in quality content for the subscription based video on demand (SVOD) platform. 

     

    I know that the unprecedented number of downloads of Hotstar has tested your temperament and you can’t wait to enter the lucrative Indian market, but this video on demand (VoD) platform from Star India, got most of its downloads, thanks to Cricket, a religion in India. The app has so far been downloaded by more than 10 million Android users.

     

    Hotstar was placed in the top spot in the Google free app category even taking over Facebook and Whatsapp while the ICC Cricket World Cup was on. Now that the World Cup and IPL are over, the platform is not even in the top 10. This substantiates the fact that Hotstar’s unprecedented success was because of the two cricketing events.

     

    So what are you thinking now, Mr Netflix? Hotstar does not have adequate content? Hold on, the platform has 20,000 hours of content spread across seven languages. This includes 120+ full length TV shows and 500+ movies. This apart, the app also live streams popular sports like Cricket, Football, Tennis and Kabbadi. In short, Hotstar caters to a very large and diverse audience.

     

    Hotstar is not the only VOD platform India has. Right from Zee’s DittoTV, Spuul, Zenga, YupTV to the speculated Viacom 18’s soon to be launched VOD platform, competition will be tough. So, Mr Netflix it’s not just another regular expansion of business, you are going to enter a war: A war of over the top (OTT) services.

     

    Not only domestic players, but international ones like HOOQ and Vuclip among others have already entered the Indian market. HOOQ launched in India in May 2015 with a subscription plan of Rs 199.

     

    The subscription based platform has managed to secure 10,000 downloads in the two months since its launch. So Mr. Netflix, you may just have to change your strategy and become an ad based VoD platform, to woo Indian consumers. If industry sources are to be believed, Netflix is looking for a possible tie up with HOOQ for its India launch.

     

    Mr Netflix if you are thinking you will change your strategy and take the ad route let me throw a few numbers. Of the Rs 414 billion Indian advertising budget, only 10.5 per cent is expected to be spent on digital. Eating into this 10.5 per cent will be giants like Google, Yahoo and Bing among others, leaving you with a meager percentage share of the ad pie. If this satisfies you, join the fight and prepare yourself with some melodrama content that can please the advertiser.

     

    By now you must be thinking: what do 1,280 million people in India do and what about the 300 million smartphone exaggeration? Let’s take the number route again. Yes it’s true that India is about to dethrone the US and become the second largest mobile internet market by having more than 300 million wireless internet users and the year-on-year growth rate stands at 31 per cent. The main reason behind it is availability of smartphones at a low price which is enabling the penetration in rural India. But Mr Netflix what content will you provide in rural India? Malgudi Days? And you think rural India will accept it? On a Rs 5,000 smartphone Malgudi Days will look like Guilever Travels and produce sound like a radio. So not convincing!

     

    I know what is lucrative — 210 million wireless internet connections which is estimated to reach 402 million by 2017 and 528 million by 2019. While urban India widely speaks about 3G, majority of them disable their 3G service and stay satisfied with Edge or 2G service. 3G is largely alien to rural India. To add to your vivid imagination, while you are widely reading about smartphone penetration, 66 per cent of the urban internet traffic comes from desktop. 11 per cent of active urban consumers use tablets to access internet of which only 16 per cent consider tablets as their primary device for internet access.

     

    So Mr Netflix, if you still have zest let me present to you the fiercest competition: Television, which you think will diminish with the emergence of digital. Yes, there are close to 300 million internet users whereas only 168 million television households in India. But if one takes a closer look, the168 million households amount to 825 million television viewers.

     

    The growth rate of internet users is also expected to be much higher compared to that of television. From 2014-19 television is expected grow at a CAGR of 3 per cent, when pitched against the huge CAGR 18 per cent for internet users. The television growth can go much higher if more areas are empowered with electricity.

     

    So, only if there is a complete paradigm shift, with five national MSOs and six DTH players committing a bundle of mistakes and a Tsunami of technology comes in to change the entire infrastructure, a concept like SVOD may work, otherwise it may just perish.

     

    Mr Netflix let me introduce a term to you which you might have never come across throughout your journey – ‘buffering’. To watch a video at 144p one has to go through numerous buffering so guess what will happen to someone who wants to watch an Argo or Apocalypse Now.

     

    The only ray of hope for you Mr. Netflix is 4G. Airtel has already launched 4G in some parts of the country and Reliance Jio is expected to launch by 2015 end. 4G is supposed to be a lot faster compared to 3G but the price is yet to be determined. Why did I mention price? As the current scenario goes, to watch 1GB of content one has to pay around Rs 300. So for 10 GB worth of content, one has to pay approximately Rs 3,000 — an amount that can give 500 channels on television for 10 months.

     

    The other ray of hope is Prime Minister Narendra Modi’s ‘Digital India’ vision.

     

    Mr Netflix don’t worry India believes in Atithi Devo Bhava (Guest Is God) and hence will welcome you with grace and gratitude, like the nation did with Starbucks and Dunkin Donuts.

     

    But at the end of the day as Charles Darwin said ‘Survival of the fittest.’

  • Blogmint launches #BloggersDreamTeam campaign

    Blogmint launches #BloggersDreamTeam campaign

    MUMBAI: India is witnessing the rise of social stars, the new age influencers who create and share interesting and valuable social content with the niche audiences that follow them. They might be bloggers with sizable readerships, or socially savvy users with loyal followers on Twitter, YouTube, Vine or Instagram.

     

    With this thought, Blogmint has launched the #BloggerDreamTeam campaign with one of the leading food connoisseur and an eminent media personality, Vir Sanghvi. The campaign aims at discovering and recognising emerging social influencers in India. 

     

    Blogmint’s objective behind the campaign is to discover and recognize these emerging social stars in the form of bloggers, vloggers and micro-bloggers.

     

    Bloggers get an opportunity to showcase their blogging talent and their passion for writing around food and travel themes. In order to channelize their inclination, Blogmint has created a platform wherein bloggers are encouraged to come forward and make their own food and travel blogging recipe.

     

    Bloggers can showcase their opinions or views on a variety of subjects pertaining to food and travel domain. Best blogging talent will be acknowledged by Sanghvi, who will select the top 11 winners from the entire pool available to him in order to make food and travel #BloggersDreamTeam. “There is so much talent out there in the blogging community and we are delighted to have found a way to harness and nurture it,” said Sanghvi.

     

    “Blogmint is committed to building an ecosystem that fosters collaboration between online influencers and marketers,” said Blogmint CEO Irfan Khan. “#BloggerDreamTeam is an initiative to strengthen the emerging online influencers’ talent in India. The food and travel genres are growing rapidly in this space and we are excited to join forces with Sanghvi. Having him as part of discovering and recognizing this talent is a win-win for everyone,” Khan concluded.

     

    A research report published in the Adweek stated that almost 59 per cent brand marketers plan to increase their Influencer marketing budget signaling a positive landscape in the Influencer Marketing domain.

  • NBA finals 2015 shatters television, digital and retail records

    NBA finals 2015 shatters television, digital and retail records

    MUMBAI: The NBA Finals 2015 – which concluded on 16 June and saw the Golden State Warriors defeat the Cleveland Cavaliers four games to two – broke records across television, digital, and retail, becoming the most-watched and highest-rated Finals in ABC history with nearly 20 million viewers per game and an average 11.6 U.S. household rating.

     

     Highlights from The Finals include:

     

    ·         ABC:  The six-game series set new Finals records for ABC with 19,939,000 viewers and an 11.6 U.S. rating, up 30 percent and 26 percent, respectively, from 17,667,000 viewers and a 10.5 U.S. rating for The Finals 2014.  Additional details on highest-rated NBA Finals on ABC.

     

    ·         NBA Digital:  NBA.com and NBA Mobile garnered a combined 336 million video views, eclipsing the record set during last year’s Finals.

     

    ·         Facebook:  On Facebook, fans created 173 million interactions related to The Finals, including posts, comments, and likes.  Additionally, NBA, Warriors, and Cavs content amassed a record 98 million video views – up 180 percent from The Finals 2014, viaSports on Facebook.

     

    ·         Twitter: On game days throughout The Finals, the NBA accounted for 71 percent of all television-related conversation. #NBAFinals tweets were viewed 7.6 billion times on Twitter and across the web, via @TwitterData.  During the #NBAFinals, 7 million tweets contained the hashflags #CLE, #GSW, #ALLinCLE, #DubNation.

     

    ·         Google:  On the day of Game 6, “Golden State Warriors” was the most-searched item on Google, with “Cavs vs Warriors” ranking No. 3.

     

    ·         Instagram:  The league’s Instagram account added a record 628,000 new followers throughout The Finals, pushing the total following to 7.8 million.

     

    ·         Snapchat:  With 417,000 views, the NBA posted its most-viewed snap of all time during Game 6.  Overall, NBA Snapchat content received a record 93.5 million views during The Finals.

     

    ·         Merchandise:  June 17 was the highest-selling day in NBAStore.com history, up triple digits from the previous one-day record.

    o Record-setting sales for NBA Finals 2015 merchandise across all Fanatics platforms, including NBAStore.com and Fanatics.com, up triple digits from the previous record achieved at The Finals 2010 between the Los Angeles Lakers and the Boston Celtics.

  • “Special ads will soon start storming in for mobile phones:” Rajdeepak Das

    “Special ads will soon start storming in for mobile phones:” Rajdeepak Das

    At a young age he decided to convert his passion into profession. At 21 he made his first ad and by the time he was 23, he joined Contract Advertising. At 25 he was off to BBDO Bangkok where he waited outside the office for 17 days as the security did not allow him to go inside due to a language problem.

     

    At 28 he started BBDO Mumbai with five creative officers and five interns and took the company to new heights. He has many accolades against his name and one of them is being the youngest executive creative director. He is Leo Burnett India chief creative officer Rajdeepak Das.

     

    A Bob Dylan and Steve Jobs fan, a firm believer in Hope, Faith, Love and Charity, Das speaks to Indiantelevision.com’s Anirban Roy Choudhury about the changing advertising industry and the role that mobile is going to play in near future.

     

    Excerpts:

     

    Do you think the ad fraternity will have to start adapting to the growth of smartphones in India?

     

    Special ads will soon start storming in for the mobile phone where the format is not landscape anymore. It will be more candid, more catchy, sometimes longer and interactive. Mobile opens a number of avenues like geo-targetting. For example, there is no point in showing a Bandra person, an ad about Delhi. Moreover, mobile also enables us to know the behavior and attitude of users. The adaptation has already started and the ad fraternity is creating special creatives and strategies for smart phones.

     

    Do you think the device mobile phone is used a little too often in ads now?

     

    We have 300 million TV and 500 million mobile phones and therein lay the answers. In next 10 years, the country will have 1.2 billion mobile phones, which will be three or four times more than a TV. People are on Facebook, Whatsaap, Twitter and the amount of time they spend on the mobile is way more than TV. The time spent on mobile phones is only likely to increase more with time.

     

    Let’s take prime time for example. What has happened to prime time? It used to be from 7 pm – 10 pm but that has changed. Now the prime time is the time you are in the toilet or traveling. The phone has enabled us to decide our prime time where we can consume content at our own convenience. The mobile phone is a major target of brands and hence in every second ad there is a phone on the screen.

     

    Do you think different treatment should be given to campaigns curated for a high magnitude and prolonged event like IPL to avoid repetitiveness?

     

    Vodafone came up with 52 days 52 ads with their Zoo Zoo campaign during IPL. So variety is possible. We launched around five ads during this IPL. Sometimes repetition is necessary to make something noticeable hence you can’t totally get away with it.

     

    What role is social media playing in advertising? Are shares and likes becoming one of the prime demands of clients?

     

    I think this is one of the best times to be in the creative field. While we are solving clients’ problems, it’s not about shares and likes. It’s more about creating something that addresses the problem.

     

    Gone are the days when advertising was just creating an ad. Now it is about understanding issues like clients problem, business problem etc. At times you might not even need an ad. A simple change in packaging, understanding the ground territory or understanding what people want can do the trick

     

    At Burnett, we follow the philosophy of Human Kind, so we try to understand the problem from people’s point of view. Social media has emerged as a weapon for us. The interaction has become faster, we get to know the reaction immediately and if we see that we need to correct it somewhere, we go ahead and do it.

     

    Crash the IPL was a great example of crowd sourcing. Do you think following its success, it can become a trend and disrupt the ad agency?

     

    If I want something to be written, I can go to the crowd. There are many amateur writers. All of them will send something but will it carry a solution for the brand? Maybe… maybe not.

     

    It is not necessary that quality content can become a quality solution. So with crowd sourcing, the chances of hit are less and miss are more while an agency will surely provide you with a solution.

     

    Interaction with crowd will always be there. There will be more interactive creative campaigns, which will make people talk about it. But for the time being, I don’t see crowd sourcing becoming a trend and hurting ad agencies.

     

    Due to YouTube and other technical innovations, foreign ads have become easily accessible and with that emerged a competitive debate. Where do you see us compared to them?

     

    What works in India will work anywhere in the world. We cry, we smile, we fall in love, we have desires and greed and that’s the same everywhere. I love Japanese ads and ads of Thailand. So if it is good work, it will garner global recognition.

     

    The difference is in quality of production. Their crafting is better than us and they exhibit some quality work. Having said that, we are not far behind. Our directors are getting better as is our story telling. At the creative thinking level, we are at par if not better than them.

     

    Do you think out of the box ideas, which once created can be recreated? And if it is recreated, will it work?

     

    It depends on the story telling and how well the execution is. Dil Chahta Hai,Zindagi Na Milegi Dobara and Rock On had the same story. Did it work? Of course it did. It worked and it became bigger and better. So out of the box concepts will always stand out and there will be many more recreations. It will be a mix of new and old, depending on the need of the brand. Everything will work if it is done eloquently.

     

    What should young minds who aspire to become an ad man do? Is classroom education enough?

     

    Classroom education is not enough. They should start working as soon as possible. Work for small clients, less money but work. They should start practicing the art as early as possible. The greatest of minds in this world are college dropouts. I am not insisting anyone to dropout from college but them becoming big have a reason.

     

    They learn by themselves. For them, learning 5+5 = 10 is not as easy as it is for someone in college and schools. In the process of learning 5+5 = 10, they learnt 10 different things, which made them what they are. I want all of them who aspire to become an ad man to start working as early as possible and that will take them a long way.

     

    What do you like about the advertising industry and is there anything that the industry should change?

     

    The beauty of our industry is that whether it is an intern or a chief creative officer, we all start by looking at an empty white page. Whoever cracks the idea and comes with a better concept is victorious. So there’s a subtle unanimity in all hierarchal positions. In other words, there is no boss or everyone is the boss.

     

    The thing that the advertising industry needs to change is to stop making an ad, if it is not necessary. An ad is not the solution of each and every problem. We should understand the problem and address it. After duly understanding the problem, if there is a need of an ad, only then should we go for it. Ads shouldn’t be a subject of hatred for consumers. We can’t keep interrupting someone with a pop-up ad. By doing that, we will only manage to get skipped and nothing beyond that.

     

    What’s the way forward for Rajdeepak Das?

     

    I love what I do and there is one thing that I will do till my last breath and that is ads. I want to keep making quality ads provide creative solutions to brands, which helps them rejuvenate their statistics. I believe in the four magical words that I saw written on Steve Jobs’ grave: Hope, Faith, Love and Charity and that says it all.

  • Twitter CEO Dick Costolo resigns, Jack Dorsey returns as interim CEO

    Twitter CEO Dick Costolo resigns, Jack Dorsey returns as interim CEO

    MUMBAI: Twitter CEO Dick Costolo has decided to step down from his post effective 1 July, 2015.

     

    Twitter co-founder and chairman of the Board Jack Dorsey will serve as interim CEO while the Board conducts a search for the next CEO.

     

    Costolo will continue to serve on Twitter’s Board of Directors, and Dorsey will continue to serve as CEO of Square, Inc., the payments and financial services company he co-founded in 2009.

     

    Twitter’s Board has formed a Search Committee to lead the search for a permanent CEO. The Search Committee is chaired by the Board’s lead independent director Peter Currie, and includes Peter Fenton and Evan Williams.

     

    The Committee will retain a leading executive search firm to assist in conducting a global search, which will consider both internal and external candidates for the CEO position.

     

    Costolo said, “I am tremendously proud of the Twitter team and all that the team has accomplished together during my six years with the Company. We have great leaders who work well together and a clear strategy that informs our objectives and priorities. There is no one better than Jack Dorsey to lead Twitter during this transition. He has a profound understanding of the product and Twitter’s mission in the world as well as a great relationship with Twitter’s leadership team. I am deeply appreciative of the confidence the Board, the management team and the employees have placed in me over the years, and I look forward to supporting Twitter however I can going forward.”

     

    Dorsey added, “The future belongs to Twitter thanks in large part to Dick Costolo’s dedication and vision. Dick has put a world-class team in place and created a great foundation from which Twitter can continue to change the world and grow. We have an exciting lineup of products and initiatives coming to market, and I look forward to continuing to execute our strategy while helping facilitate a smooth transition as the Board conducts its search.”

     

    Dorsey continued, “I am grateful for the talented team at Square, which I will continue to lead. We have built a very strong company from top to bottom, and I am as committed as ever to its continued success.”

     

    Currie said, “On behalf of the Board, I want to thank Dick for his years of tireless devotion to building Twitter into the strong and dynamic company it is today, putting us in a superb position for continued growth and innovation for many years to come. We look forward to his continued contributions during the transition period and as an ongoing member of the Board. The Board is fully committed to running a thorough process to identify the right CEO to lead Twitter into its next phase of growth. In the meantime, we are fortunate to have Jack – one of our founders – step back into a management role and help lead Twitter as we continue executing on our strategic priorities.”

     

    Second Quarter 2015 Outlook

     

    Twitter also reaffirmed its outlook for the second quarter of 2015. The company continues to expect revenue to be in the range of $470 million to $485 million and adjusted EBITDA to be in the range of $97 million to $102 million. Stock-based compensation expense is expected to be in the range of $190 million to $200 million, excluding the impact of equity awards that may be granted in connection with potential future acquisitions.

  • WWE surpasses half a billion social media followers

    WWE surpasses half a billion social media followers

    MUMBAI: WWE has eclipsed half a billion fans through its global social media platforms, further cementing its position as one of the most-followed brands in the world.

     

    WWE’s Facebook page has more fans than the NFL, ESPN, Marvel, Google and UFC, and WWE superstar John Cena is the No.1 most followed active American athlete on Facebook with more than 36 million likes.

     

    On Twitter, @WWE has more followers than MLB, Disney, Sony and Pepsi and according to Klout, is the No. 1 most influential brand on Twitter. 

     

    On Instagram, WWE’s fastest-growing platform, @WWE has more followers than ESPN, HBO, NHL and Gatorade. With nearly five billion video views on YouTube in the past year alone, WWE is the No. 1 Sports channel ahead of the NBA, MLB, NFL, NHL, ESPN and NASCAR.

     

    WWE’s Social Media Snapshot:

    • Facebook: 354 million total likes, including 98 million new likes, an increase of 38 per cent year-over year.

    • Twitter: 108 million total followers, including 18 million new followers, an increase of 20 per cent year-over-year.

    • Instagram: 26 million total followers, including 25 million new followers, an increase of 2,955 per cent year-over-year.

    • YouTube: 6.2 million total subscribers, including 2.8 million new subscribers, an increase of 82 per cent year-over-year.

     

    Earlier this year, WWE won awards for Overall Social Media Excellence and Social Media Dream Team at the 2015 Cynopsis Sports Media Awards and 2015 Cablefax Digital Awards, respectively. WWE’s 12 social media platforms include Facebook, Twitter, Instagram, YouTube, Snapchat, Periscope, Google+, Vine, Foursquare, Tumblr, Pheed and Pinterest.

  • You’ve got trolled: Brands wars unleash on Twitter

    You’ve got trolled: Brands wars unleash on Twitter

    MUMBAI: With the social media explosion, everyone has access to everyone today and freedom of speech has taken on a completely different meaning. Not so long ago, there was no way you and I could tell an Amitabh Bachchan or a Shah Rukh Khan what we thought of their performance in a particular movie. Today, each one of us is a self-proclaimed critic thanks to social media.

    While we’ve witnessed squabbles galore on social media… some big, some small… between celebrities or politicians, now even brands have taken to this medium to poke fun at rivals.

    Surely gone are the days when brand wars happened on television. Twitter has now become the new battlefield for interesting and hilarious episodes of mudslinging between brands.

    Trolling amongst brands is unique and hadn’t been witnessed much in India until recently. Such banter is open in markets like the US and the UK where TV ads show competition brands and demean them or for that matter verbal war on Twitter or on social media. However, the Indian market is slowly warming up to Twitter wars.

    Here’s a look at how some giants picked on and trolled their competitors on Twitter:

    Amazon vs. Zomato

    In April this year Amazon sarcastically picked on Zomato saying, “Zomato loved all the logos you used in the last 6 months. Was #AurDikhao the brief to your designer? :)”

    To which Zomato wittily replied “@amazonIN you should’ve seen the ones that didn’t make the cut ;)” Attached with the tweet was a mock Zomato logo with an arrow pointing from Z to A, clearly mimicking the arrow from A to Z that features in the Amazon logo.

    What’s more other brands like Flatchat and Urban Ladder too joined in it banter, which made for some witty and cheeky reading.

    The repartee between Amazon and Zomato also led to a lot of Twitter interactions among fans and followers of both the brands.

    Snapdeal vs. Flipkart

    India’s e-commerce giants, Snapdeal and Flipkart have also entered into a war of words on Twitter. Following Snapdeal founder Rohit Bansal’s interview with a US publication, the war broke open on Twitter about the talent India has and doesn’t.

    It all began with Rohit, who said that India didn’t have the programmers it needed. To this, Flipkart’s Sachin Bansal reacted by tweeting, “Don’t blame India for your failure to hire great engineers. They join for culture and challenge.”

    The statement was indeed misunderstood by Flipkart. Rohit clarified the attack in a blog post last week where he said that he had been quoted out of context. He clarified that while India has “some of the smartest engineers on the planet,” building large technology product firms is a more recent phenomenon.

    He said Snapdeal would continue to hire technology talent locally and bring on board “some select folks from around the world who have had the experience of building technology at scale.”

    He signed off saying, “An Indian engineer who’s trying to make the country a better place with a rock star team.”

    Asus vs. Apple

    In case you thought that only BlackBerry picked on Apple, think again! This time it’s Asus and how? In an attempt to mock Apple (which is really lame), Asus has picked on Apple’s Mac Book by sticking two pen drives in a real apple.

    Apple’s recently launched new Mac Book has only one USB port, which has restricted users. Asus is trying to strike at the Mac Book’s armour by giving consumer a host of ports ranging from a microphone-in jack to three USB 3.0 ports to card readers in its recently launched Zen book UX305.

    Kotak vs. ICICI Bank

    Not all brands appreciate that competition is healthy. In February this year, Kotak and ICICI Bank picked on each other on Twitter. Kotak Mahindra Bank started the Kotak Jifi saver campaign #hashtagbanking in February. Soon after the launch of the social media banking service, ICICI Bank came up with their #icicibankpay on Twitter.

    Gone are the days when brands used to pick on each other with their television commercials. In modern times like today, Twitter seems to be the platform for brands that are open about criticizing and also appreciating sarcasm. In the end, it all boils down to being a sport and taking bouquets and brickbats from competitors with a pinch of salt and dollops of humour.

    Speaking to Indiantelevision.com about brand wars on Twitter, Ogilvy and Mather executive creative officer Sumanto Chattopadhyay says, “It’s interesting how brands engage in the war of words with each other on social media. In the US it is a common thing as brands openly criticize other brands in their TVCs and otherwise. India is slowly going that way. As a consumer, it is interesting as we enjoy how brands have silly wars. Not only that, Twitter is a medium that is more public and hence gets noticed a lot more than any other media, so it might be to grab more eyeballs as well.”

    An industry veteran tells us on condition of anonymity that it depends on the aggression of the brand as to where to take the war. “Yes, probably Twitter is the new war place,” she adds.

    Opining on the same, Leo Burnett chief creative officer Rajdeepak Das says, “It’s fun to see brands pick on each other in a very healthy manner on Twitter. Earlier it used to happen on television and due to restrictions of the medium, it is now happening on social media.”

    Das further says that because Twitter is a public platform, a large number of engagements happen. Additionally, the medium doesn’t have restrictions. Hence it is fun to see brands pick on each other. Another point is that both brands understand the sarcasm and take it sportingly.

    Shop CJ marketing head Donald Kwag said that with “Twitter wars” breaking out left, right and centre, it’s hard to ignore the growing trend – and lately, more and more brands are joining in on the fun. “Given the time and effort dedicated to defining a brand’s social tone of voice, it makes sense for marketers to use that voice effectively – and one way to do this is to make the most of opportunities to engage other brands across social communities. By capitalizing on borrowed equity – when appropriate – brands will be able to showcase an authentic, playful side and, by doing so, reach entirely new audiences online,” Kwag says.

    There’s a thin line between healthy banter and below the belt slugging. When it comes to brands, reputation, values and perception matters more than anything especially when battle lines are drawn publicly on a free-to-all platform.

    In the end, there’s no love lost as long as they can get away by simply saying, “No hard feelings bro.”