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Tag: TV today

  • #Retrace2021: The long road to recovery for the travel sector

    #Retrace2021: The long road to recovery for the travel sector

    Mumbai: ‘Tis the Season! To be jolly and ring in the holidays. Except that it is not.

    Just when it seemed like life was returning to normal, the spread of the omicron variant has once again put a question mark over the travel plans. The new restrictions being announced across states and countries have dashed hopes of a cheery festive season for many, including the travel sector that had just begun its road to recovery in 2021.

    “The year ushered in significant opportunities for the brand to leverage, but it remained challenging nonetheless,” summed up Thomas Cook president and group head, marketing, service quality, value-added services, and innovation Abraham Alapatt. “A big win for us is that it gave us the ability to rapidly accelerate our digital journey – to build scale and create a contactless journey through digital means for both our B2C and B2B customers.”

    The company worked on its conversation and brand messaging which underwent a major shift from price to safety-first and ease of travel.  Digital became the new normal, as companies experimented with online tools – self-service apps, AI-enabled chatbots, build-your-own holiday platforms for personalisation, and CRM connectivity across business lines to its leisure and corporate travelers. “We decided to educate customers on the most credible and updated travel restrictions and guidelines and become the first point of contact for our customers. We organised virtual events to showcase travel experiences in the new normal in Europe, Dubai, and the Maldives to encourage customers to travel,” he elaborated.

    From launching a series of campaigns to building consumer confidence, travel companies and hotels also invested in strengthening customer safety. There was continued emphasis on vaccinated hotel staff, drivers & co-travellers, offering facilities of flexible rescheduling and cancellation when required and travel insurance that covers Covid related quarantine and/or hospitalisation, with some even going the extra mile by offering 24×7 doctor-on-call and contactless Covid-negative certification services with doorstep delivery.

    Continued to pump money into advertising

    The year saw the travel-booking platforms pumping money into advertising across all media channels, and leveraging social media. There was a significant shift from print to digital/social media which was not only used to inspire travel, but more importantly to spread positive news on travel and thereby build customer confidence. Online travel brand Goibibo rolled out its campaign ‘Apna Rule Toh Full Vasool’, announcing ‘Daily Steal Deals’ for hotels and last-minute flight bookings on its platform. While, My Trip roped in the hit-duo of Ranveer Singh and Alia Bhatt for its campaign ‘JoHogaWOWHoga’ to encourage travellers to plan, book and travel once again without any worries arising out of cancellation or hassle of refund claims.

    Club Mahindra, the flagship brand of Mahindra Holidays & Resorts India also reached out to travel enthusiasts through its ‘Jaana Kahaan Hai’ campaign starring the ‘Shershah’ actor, Siddharth Malhotra. The campaign captured people’s desire to travel and explore new destinations and indulge in newer adventures in the new normal.

    “Our 2021 visibility is almost back to the pre-pandemic levels while our share of voice in print has almost doubled to that of pre-Covid levels,” said Thomas Cook president. 

    2021: The year of domestic tourism

    As most foreign destinations remained out of reach due to restrictions, 2021 emerged as the year for domestic tourism. There was a growing appetite for non-standard elements and a rising trend for deeper exploration of smaller yet undiscovered locales and a pronounced shift from micro-cations to in-depth stays. The trend also shifted from emergency travel to leisure travel, according to industry experts.

    “India’s growing appetite for outdoor and adventure is fuelled by the desire to get away from crowds,” said Alapatt sharing insights on the changing consumer behavior. “We are seeing a strong uptick for our camping, hiking, trekking, and biking trips; jungle and safari experiences too. Our biking trips are in high demand – equally from millennials as India’s C-suite, with routes across rugged yet spectacular terrain from Kashmir, Leh-Ladakh, Rajasthan, Sikkim to South India’s Madikeri, Yercaud, etc. and the option of riding your own bike or hiring a premium Ducati, Harley Davidson or equivalent.”

    According to Cleartrip chief business officer Prahlad Krishnamurti, there was at least 25 per cent improvement over 2020. “We have approximately doubled our user base from August to December which corresponds to a 30 per cent increase in conversion rates. There was a sharp recovery at almost 70-80 per cent pre covid levels in H2 2021. This recovery was stronger than what we saw post first wave in 2020,” he added.

    Apart from the metros commanding the usual high share, the leisure destinations preferred during the festive season during the second half of 2021 were Goa, Jaipur, Bhubaneswar, Chandigarh, Guwahati, and Srinagar- making up for nearly 15 per cent of the market share on the ClearTrip portal- with Goa and Rajasthan having the lion’s share in hotel bookings.

    “However, there was and still exists a lot of anxiety and uncertainty around travel due to the pandemic,” said Krishnamurti. But he remains optimistic about the prospects for next year. “ClearTrip spent 2021 ramping up and investing in building our flight and hotel products, with the goal of making travel simple for customers. We are looking to gain larger mindshare with our customers and expect this to translate into a sizable market share.”

    High hopes for 2022

    Despite the challenges, the industry remains hopeful that the pent-up demand for travel could drive rapid growth in travel ad-spend over the next few years, but it will no doubt, be a long road back to pre-pandemic spending.  According to Zenith’s latest Travel adspend forecast released in November, the fastest growth in travel advertising is expected to come from India, but it will take until 2023 for the travel ad spend to be 31 per cent above the 2019 baseline.

    Looking ahead at 2022, sustainable tourism could become a very important factor as travellers become environment-conscious.  According to industry experts, the post-pandemic travellers are going to be characterised by discerning, detail-driven, and discovery-oriented – seeing more value in depth of experience rather than whistle-stop ‘photo-op’ travel. Travellers will continue to depend on technological advancement to ensure reduced physical contact, even as safety and hygiene will remain the top most important factors in their 2022 travel decisions.

    So, here’s looking forward to a stronger and safer 2022.

  • #Retrace2021: The emergence of new advertiser categories in sports genre

    #Retrace2021: The emergence of new advertiser categories in sports genre

    Mumbai: As LIVE sports returned to Television in full swing in 2021, several new categories of advertisers also dived in to make the most of the opportunity to establish a connect with consumers. From e-pharma, gaming, cryptocurrency to several new-age brands flocked the TV space with a marketing blitz.

    “There is a deep connection between sports and youth, and the latter is undoubtedly among the first adopters of technology. So, no wonder why a plethora of consumer tech brands are dominating the mass sports broadcasting airspace,” says Wunderman Thompson Delhi senior VP and managing partner Joy Chauhan. “For them, the biggest metric of success is how fast they can scale up their brand and operations. Big sporting brands and Bollywood celebrities are just what the media planning doctor ordered for them.”

    Sample this: According to the latest Barc India report, out of the total 4,624 brands that advertised on TV in October, as many as 1,065 were new ones. While legacy brands such as the durables and automobile brands stayed strong, several new ones made splashes with significant increases in investment in the sports sponsorship space.

    According to Pitch Madison Advertising report published in February early this year, ed-tech firm Byju’s spent Rs 400-500 crore in advertising in 2020 while gaming firm Dream11 spent Rs 350-400 crore and My11Circle spent Rs 150-250 crore. The trend continued this year as millions of people tuned into cricket, football, and other sports events throughout the year.

    Despite the pandemic-led disruptions, the sports scene in 2021 saw some big impact properties reigniting the LIVE sports action on Television. From the 14th season of the Indian Premier League (IPL) to ICC T20 World Cup, India-New Zealand series, Indian Super League (ISL), and the Pro Kabaddi League (PKL) – all boosted the presence of new advertisers powering the revenue growth.

    Online gaming, ed-tech, and crypto brands drive Ad-ex

    The contribution of these companies to the overall adex has also been steadily growing each year with new categories such as online gaming and ed-tech driving the adex in 2021.

    According to DDB Mudra Group country head and managing partner – Integrated Media Rammohan Sundaram, new-age consumer tech companies contribute nearly 50-55 per cent of the adex on sports. “Look at the number of brands and their frequency on TV – PayTM, Cred, Upstox, CoinDCX, Byjus, Unacademy, Upgrad, MPL and others have ensured the growth of TV advertising, sponsorship in sports and celebrity endorsements,” he explains. “This is visible not just on TV but also on digital due to the nature of the business of streaming sporting events on devices. My guess is that around Rs 4500-5000 crore come from new-age companies into sports marketing alone.”

    Industry experts also highlight the advantages that an Indian consumer offers especially in terms of consumer loyalty and long-term affinity. With the youngest population in the world, where 65 per cent of the total 1.3 billion are below the age of 35, India is considered the largest market economy in the world.

    Building Mass Reach

    When such a denominator is at play, how does a consumer-tech company build its momentum? It does that by being omnipresent through reach and high frequency, through a medium that still continues to build new audiences outside of the urban population- and that medium is TV. Experts cite this as one of the prime reasons why big brands in e-commerce and other new categories continue to plough millions of dollars on television.

    Going by the consumption patterns of this young audience, and a definite outcome that makes for a wholesome experience, the Sports genre delivers the highest GRPs (gross rating point measuring impact). Thus, making it worthwhile for these new-age companies to bet on so that the required adoption of their products happens in their desired target sets.

    “At least 60 per cent of Unacademy’s advertising spends is allocated to TV to capture the growing internet populace and make them adopt their offerings early so that they can stay locked in for a longer period of time. Most of the loan-to-value (LTV) for such (EdTech) brands is strong because of the number of years these platforms can lock their consumers with high-quality educational content and experience through their product offerings,” says Sundaram. “So even if they have a very high customer acquisition cost, it really doesn’t matter much because eventually they not only recover but make a lot of profit from one customer, leading to an eventually profitable business simply because of the duration a customer stays attached with the brand.”

    That may not hold true for eCommerce, or Crypto, however, which is a different ball game altogether. So, while there may be different consumer behaviours associated with these new-age brand categories, all of it makes media investments in Sports advertising, parking a sizable chunk of their annual ad budget, worthwhile given the sheer size of the addressable audience that is available for these new-age brands in such a large market economy.

    According to dentsu India chief client officer Narayan Devanathan, brands in these categories are the ones which are flush with funds, and they are looking to generate awareness very quickly, backed by a lot of ad spends—and the properties with the most impact for this task are the sports-related ones. “The emergence of these advertisers is so visible is primarily because they have received a disproportionate share of attention and capital from VC firms in this time period. And they are now spending that capital to garner a disproportionate share of attention from their potential customers,” he opines.

    Turning to Social Media for the boost

    Even as Sports continues to attract eyeballs, the ‘new normal’ and digital advancements coupled with the social media expansion have brought new possibilities for brands to increase their visibility and improve their sponsorship message. And this time, with back-to-back IPL and T20 World Cup leagues aligned with the festive season, the brands went all out investing in the sport on TV and OTT platforms to be where their audiences are.

    E-commerce brands were the biggest spenders during the first leg of IPL 2021 in April-May and an increase in the number of fantasy gaming apps were observed during the league, as per HI-CRICKET, a proprietary IP report by Havas Media Group India.

    Digital stock brokerage Upstox recently beat online investment platform Groww to become the official partner of the Indian Premier League (IPL), joining startups such as fantasy sports platform Dream11, e-payments firm Cred and ed-tech startup Unacademy. The latter is also sponsoring the T20 tournament, apart from IPL, and currently working on Olympics and other branded content-led partnerships across different forms of sports, the company disclosed earlier.

    Pro Kabbadi League, which returned after two years on 22 December has online pharmacy platform Netmeds.com and Dream11 as sponsors. Recently e-gaming platform WinZO which aims to build a community of gamers and gaming influencers in Tier 2 to tier 4 cities in India, also secured the principal sponsorships for two major Vivo Pro Kabaddi League (PKL) teams, Bengal Warriors and Gujarat Giants, as well as associate sponsorship for Patna Pirates. Meanwhile, the Indian Super League (ISL) has sponsors including Dream11 and Policybazaar.

    With the year drawing to a close, let’s see how these new-age brands up their game in 2022!

  • #Retrace2021: 30-40 per cent of our investments will be in regional content: Manish Kalra

    #Retrace2021: 30-40 per cent of our investments will be in regional content: Manish Kalra

    Mumbai: Outlining the vision for Zee4.0 at the company’s 39th AGM held prior to the Zeel-SPNI merger, CEO Punit Goenka had said that the roadmap for the next three years is going to be driven by digital. The focus on digital meant greater opportunity as well as challenges for team Zee5, particularly in terms of scaling up the content library and providing enhanced customer experience, as emphasised by Goenka.

    For Zee5 chief business officer Manish Kalra who leads the B2C business for India, the year 2021 was largely about aligning the platform’s content strategy with these tangible business outcomes. With rich experience in leadership roles at digital-first companies such as Amazon, Craftsvilla, and MakeMyTrip, he is now responsible for growing the overall revenue, viewership, and driving subscription numbers for Zee5.

    Kalra strongly believes that successful businesses are built by teams with a great understanding of customer behaviour, which explains his zeal for the ‘customer-first approach’. Under his leadership, Zee5 placed the bet on ‘deeper regionalisation’ and TVOD services in an SVOD and AVOD-dominated market to build an expansive and diverse library of content comprising over 150 web series and over two lakh hours of on-demand content across 12 languages.

    In Q2 FY22, Zee5 reported 93.2 million global monthly active users (MAUs) on the platform. On the back of the Punjabi content slate announced in the year’s second half, it witnessed 2X growth in active subscription numbers with the highest contribution from Punjab and neighbouring states like, Haryana Delhi NCR and Uttar Pradesh. The average watch time per viewer per month as on September stood at 186 minutes. Another significant development in 2021 was the launch of the Zee5 Intelligence Monitor – a fortnightly knowledge series for advertisers.

    In this interaction with Indiantelevision.com, Manish Kalra talks about all these developments, and other happenings in 2021, and shares his plans for the year ahead.

    Edited Excerpts:

    On the content strategy for 2021 and going ahead

    Content is one of the strongest pillars of Zee5’s growth strategy. 2021 has been a phenomenal year in terms of churning out compelling content as we endeavoured to develop a robust content slate that caters to the diverse needs of our consumers. Right from launching tentpole properties such as ‘Radhe’, ‘Friends: The Reunion’, ‘Break Point’, and ‘Rashmi Rocket’ to collaborating with TVF, and offering the Punjabi content slate ‘Rajj ke Vekho’, we’ve ensured having something for everybody at our content store.

    In fact, with a concerted focus on ‘Deeper Regionalisation’, and a primary objective to drive ‘Entertainment Inclusion’, we also launched two successful campaigns – ‘Any Time Manoranjan’ and ‘Dekhtey Reh Jaogey’. Both these initiatives were aimed at democratising access to bespoke Indian entertainment for all, especially for markets that are new or underserved.

    We foresee the next wave of growth coming from the Tier II and III cities that are looking for diversity in original content and genres. While the big cities will have a definite influence, the larger share of the pie will come in from smaller markets over time. Content will still be king across all, and the diversity of content is only going to grow. Regional content is our forte and we want to continue to be the multilingual storyteller for multiple entertainment seekers.

    On the opportunities in regional and sports content

    A major part of Zee5’s strategy is to convey realistic and original tales from the heartland. Coming from the legacy content powerhouse, Zee, we have established our dominance in the regional content space. Almost 50 per cent of our viewership comes from regional language content. In fact, we were the first home-grown streaming platform to have been launched in 11 Indian languages (Hindi, Bengali, Malayalam, Tamil, Telugu, Kannada, Marathi, Oriya, Bhojpuri, Gujarati, and Punjabi), offering access to one of the largest regional content libraries in the country.

    Going forward, around 30-40 per cent of our content investments will be in the regional space, and we expect this percentage to increase as we further cater to untapped regions. After the recent foray into original Punjabi programming, our aim is to double our Telugu and Tamil originals by early 2022. Bengali is on the radar post that.

    On the emergence of new business and subscription models

    The pandemic made us rethink the way we operated and accelerated the process of innovation. Since people were confined to their homes OTT adoption accelerated resulting in a surge in viewership and watch-time. Consumers’ willingness to pay has also increased, resulting in SVOD revenues growing at a higher rate than AVOD revenues globally for the first time ever in 2020. Zee5 being a hybrid video streaming platform saw an upsurge in traffic on both SVOD and AVOD. It was heartening to see how consumers sampled content on AVOD and further migrated to SVOD to enjoy uninterrupted content across genres and languages from our library.

    That being said, we had to continuously reinvent ourselves to give our viewers the best experience and value for their investment. With this thought, we introduced our pay-per-view subscription model ‘ZEEPlex’ to bring the box office home to Indian audiences. With digital consumption being at an all-time high we are positive that the TVOD subscription model will prove to be a success in the coming days. The concept of subscriptions was also once new, but it has picked up today. We expect TVOD to meet the same fate.

    On the evolution of movie business through 2021

    The pandemic-induced lockdown resulted in two trends – consumers stayed at home to enjoy movies and other forms of entertainment, while studios and filmmakers had to go back to the drawing board and rework their distribution strategy. Since the advent of streaming has fundamentally altered how the audiences consume content, OTT became the natural choice for filmmakers for premiering their movies – be it low-budget movies or blockbusters, giving birth to the concept of direct-to-digital. The TVOD (pay-per-view) model also emerged as a viable option. In fact, India also witnessed an industry-first, hybrid release of the magnum opus ‘Radhe’ on Zee5 and ZEEPlex.

    Now, even though the theatres have opened up, there are plenty of opportunities for both movie theatres and OTT platforms to leverage and co-exist in a profitable way. The way I see it is that movies will now first release in theatres and then come to our platform where viewers will have the flexibility to view them at their convenience. Both entities will have a synergistic relationship with each other.

    At Zee5 we are geared up for 2022 with our pipeline comprising both originals and acquired content including movies such as ‘420 IPCC’, ‘Bob Biswas’, among many others. Over and above this, we have a list of direct-to-digital releases lined up. It will be unveiled gradually in the coming days.

    On the road ahead; key focus areas for 2022

    Our customer is at the heart of everything we do. Hence, our focus has always been to enhance our technology prowess and provide high-quality video and best-in-class content viewing experience across devices.

    Moving forward, we want to focus on family entertainment along with regional content. Our aim is to make South-Asian content across languages popular, not only in India but also internationally. We aim to reach 50 per cent of the audience that is consuming content digitally. We will continue to offer differentiated shows and blockbuster movies and invest in content that is ‘real, relevant, and resonant’. These investments would drive our market share putting us in good stead going forward. In terms of content investments, it will be equally divided between original shows and acquisitions, primarily films and other shows.

  • GUEST COLUMN: Top marketing trends brands may need to adopt in 2022

    GUEST COLUMN: Top marketing trends brands may need to adopt in 2022

    Mumbai: With the rising internet and smartphone penetration and social media usage, especially in tier-II and tier-III cities, the way brands engage with their clients has irrevocably changed. Digital adoption has been the primary focus for marketers in 2021, with a myriad of trends appearing in the marketing industry, including growing online shopping, technology-integrated operations, and so on. With this backdrop in mind, here are some of the most essential marketing trends to watch in 2022.

    Influencer marketing

    Once known as an additional leg to a brand campaign to gain social media visibility, influencers have expanded their audiences and now are driving the communication strategy for many brands. Millennials and Gen Z customers religiously follow influencers on social media, considering them to be highly relatable in terms of content they share. Various brands are already banking on this trend, collaborating with influencers to promote their products and services. The coming months will see more marketers and advertisers follow suit increase brand exposure and garner fans from the influencer’s audience. In fact, several businesses are developing technologies that will enable influencers to create their D2C brands, resulting in creating a micro-entrepreneur ecosystem.

    First-party data will become relevant

    Until recently, most marketing platforms have relied on third-party cookies to collect consumer data. These insights help them understand the evolving shopping patterns of customers and accordingly modify their ongoing marketing activities. However, with rising privacy concerns, the new legislation has initiated restricting the use of third-party consumer data sources. Given this, first-party data will become more relevant than ever. As a result, organisations should enhance their existing data practices and partner with platforms that have extensive first-party data. Doing so will not only give them access to quantitative insights but also help them craft innovative marketing campaigns that are tailored to the intent of consumers.

    AI-powered conversational marketing

    As technological advancements continue to evolve, consumer behavior, interests, and expectations will keep changing at an accelerated pace. Today’s consumers aren’t satisfied with simply appealing websites or products. They are always looking for something new, desiring more personalised, engaging, and immersive shopping experiences. Brands must therefore modify their customer interaction strategies to generate interest, engage buyers, and convert demand to flow in sync with the new customer journey.

    Many brands are implementing conversational AI technologies such as chatbots and voice assistants that can understand and speak vernacular to provide an enhanced experience and strengthen brand-customer relationships.

    Short-form content

    Long-form videos make consumers reluctant to watch and consume content about the brand and its products, pushing them away rather than attracting and retaining them. But fitting well with the fast-paced attention spans of Millennials and Gen Z consumers across several demographics, short videos have gained substantial traction, contributing to an overall increase in e-commerce. As a result, major e-commerce platforms are shifting their focus to short-form content to create more engaging purchasing experiences.

    Mobile-friendly digital experiences

    With over 600 million internet users in India, it’s no wonder that people are spending more time on their smartphones and tablets. And, as millennials and Gen Z audiences, who like to explore and buy across a range of devices, increase their purchasing power, the problem of providing a & seamless experience across all devices — particularly on mobile — will get more complicated. So, it is pivotal for marketers to recognize that mobile-friendly digital experiences are more important to consider, and accordingly create meaningful user experiences to drive brand awareness.

    Conclusion

    The Covid-induced quarantine and consequent isolation have redefined the consumer expectations and how they interact with brands. Improving customer satisfaction is the most accessible approach to distinguish yourself from the increasing e-commerce crowd. And catalysed by the pandemic, the aforementioned trends will continue to thrive in 2022, which is why you should start experimenting with different advertising strategies to keep customers happy and delighted at every point possible.

    (Vijay Kumar Mikkilineni is TCL India marketing head. The views expressed in the column are personal, and Indiantelevision.com may not subscribe to them.)

  • What’s behind IN10 Media’s mega plan to rebrand EPIC?

    What’s behind IN10 Media’s mega plan to rebrand EPIC?

    Mumbai: IN10 Media Network’s premier infotainment channel EPIC has unveiled its brand new look on 16 December. In tandem with a futuristic philosophy of ‘Soch Se Aage’, the channel simultaneously revealed a fresh programming line-up that plans to grow beyond the present and forge an inspiring as well as expansive future for infotainment.

    The move seems to have been spurred by the Indian audiences’ growing appetite for all kinds of entertainment, including factual, as a result of being exposed to a wide variety of content in the last couple of years.

    Decoding EPIC’s transformation that was built on the brand’s established USP of ‘India ka Apna Infotainment’, IN10 Media Network MD Aditya Pittie had said, “‘Glocal’ is no longer just a textbook phrase for the future, but the very essence of the modern audience that has explored all that is available from around the world and is hungry for more. It is this ‘more’ that is at the heart of EPIC’s new brand philosophy and will be the cornerstone of showcasing content that is ‘Soch Se Aage’ – beyond the known universe of knowledge, ideas, and stories; into the metaverse of an exciting future that continues to celebrate India.”

    In addition to launching new seasons of popular shows like ‘Raja Rasoi Aur Anya Kahaaniyaan’, ‘Lost Recipes’ and ‘Regiment Diaries’, EPIC new content slate includes ‘Lakshya 1971 – Vayusena Ke Veer Yoddha’, ‘India Post – Dhaage Jo Desh Jode’, ‘Jugaad Mania and’ Homecoming- A Nation’s Fight For Its People’ and digital originals such as ‘EPIC Khoj’, ‘What’s in the Name’ and ‘Short Mid-Wicket Tales’.

    In this exclusive interview with Indiantelevision.com, EPIC AVP – content and strategy Nisha Thakkar talks about the rationale behind the brand revamp and programming for the ‘Soch Se Aage’ philosophy.

    Edited Excerpts:

    On the idea behind the brand revamp, and need for a new philosophy

    EPIC has always been a channel ahead of the time. We were the first India-centric Hindi infotainment channel while everyone else was focusing on international content, and since then have showcased exhilarating stories from the country to the world. With the world changing and content consumption patterns evolving, we too have.

    The new tagline – ‘Soch Se Aage’ – reflects the channel philosophy of driving thought – leadership, inspiration, pride, and a window to the world ‘Beyond Imagination’. The world is changing at a lightning speed and there is an unseen, unknown universe of knowledge, ideas, and stories to showcase our audience through the platform of EPIC.

    Also Read: IN10 Media’s Epic readies for brand makeover starting 16 December

    On how the demand for infotainment has evolved through 2020-21 on TV, and digital? And, how is the channel planning to meet that demand through the content strategy?

    The infotainment genre has remained stable with the launch of a new line-up across the channels however there has been immense growth on digital platforms. Our property – EPIC Digital Originals – launched early this year, has witnessed immense growth on Youtube & Facebook. There has been almost a 30 per cent organic growth in subscribers within one year.

    Today, one wants differentiated content on every genre, and EPIC has been able to deliver more than the expectation of its viewers by offering premium content. We have launched new seasons of our legacy shows – ‘Raja Rasoi Aur Anya Kahaniyaan’, ‘Regiment Diaries’ & ‘Lost Recipes’ – as well as a new line-up of compelling shows like ‘India Post – Dhaage Jo Desh Jode’, ‘Jugaad Mania’ among others in the coming months.

    On new shows, especially the latest ‘Lakshya 1971’ which premiered on 16 December.

    The one-hour-long documentary ‘Lakshya 1971: Vayu Sena Ke Veer Yoddha’, highlights the exclusive story of the 1971 aerial war for the first time through the decisive air battles that changed the course of this iconic war.

    Travelling back 50 years to retrieve the breath-taking battle stories, the film will uncover some of the Indian Air Force’s closely guarded secrets and tales of men, machines, and missions. Viewers will get to hear first-hand accounts of the game-changing stories and inspiring heroics by the IAF war legends. Combining archival footage with graphics and recreated scenes will bring the war to life with some of the greatest stories of courage, patriotism, and independence which the world has long forgotten.

    On the challenge of meeting the growing demand for purely India-centric content, especially in terms of finding the right talent.

    Over the years, factual content has evolved and so have the talent working on the same. The genre is no longer restricted to just documentaries or wildlife content, it has broadened its horizons across the spectrum. Broadcast channels, production houses, artists, and other talent working in the genre have been thinking outside the box to create some phenomenal and meaningful work.

    On looking ahead to 2022 and the channel’s plans for content strategy, and overall goal for next year

    EPIC is known for its iconic shows and we will continue to bring those to our viewers. New seasons of legacy shows like ‘Raja Rasoi, Lost Recipes, and Regiment Diaries’ will once again tingle the viewers’ senses and emotions. As mentioned earlier, we plan to introduce new IPs in the new year. To name a few, ‘Jugaad Mania’ will bring alive stories of ordinary people creating extraordinary innovations and ‘Homecoming – A Nation’s Fight for its People’ that will highlight the efforts of the common man and the government as they faced numerous challenges during the Covid-19 lockdown.

    Witnessing great response from the audience, the channel’s digital properties will see the launch of new originals soon.  EPIC has been and will be a one-stop destination of amazing stories from across geographies.

  • #Retrace2021: Cautious optimism will drive industry growth in 2022

    #Retrace2021: Cautious optimism will drive industry growth in 2022

    Mumbai: The year 2021 saw work-life turning 360 degrees for former Havas media India boss Anita Nayyar, as she joined Patanjali Ayurved as COO- Media & Communications, after a year-long stint with Zee5 as head of customer strategy and relations.

    An industry veteran with over three decades of experience, Nayyar has managed many portfolios of brands across sectors. She has played leadership roles in several media and advertising agencies including Saatchi & Saatchi, Ogilvy & Mather, Initiative Media, MediaCom, and Starcom Worldwide. Nayyar spent the longest tenure at Havas – the agency she joined in 2007 as chief executive of the India operations. Under her aegis, the agency grew exponentially and expanded its offerings as an integrated communications group. She subsequently headed Havas Media Southeast Asia (SEA) in addition to her role as CEO of Havas Media.  

    As the year draws to a close, Indiantelevision.com, got into a freewheeling conversation with Anita Nayyar about her big professional move in 2021, leading the media and communications strategy at Patanjali Ayurved, and outlook on industry’s growth as we enter 2022.

    Edited excerpts:

    On looking back at 2021 and her transition from Zee5 to Patanjali

    I spent over 30 years working with agencies and publishers. After so many years on the agency side, I thought I had done my bit. Plus, the monotony tends to set in. So, it’s good to learn something new from the other side of the table. That’s how Zee5 happened. On the whole, I have worked with advertising agencies, media agencies, publishing platforms, as well as new-age digital platforms like Zee5. So when Patanjali came in, I thought it’s a good opportunity to do a full circle and explore all aspects of advertising, marketing, and communication. So to that extent, I feel it completes my circle in the industry.

    On how the year was for Patanjali as a brand, and her priorities when she joined the company in July

    Patanjali is one of those aggressive Indian brands, which has galloped its way through to the top in the Indian FMCG industry. When I took over as the COO for media branding and communication, the idea was to oversee all the strategies that are happening in their advertising domain, how they are progressing and what is it that we can do better. It was interesting to see their (Baba Ramdev and Acharya Balkrishna) vision. Sometimes, it’s even difficult to match up to the speed at which their vision for the company goes- both in the Wellness, fitness, and the Ayurveda sector. Also, the fight that they are bringing to the table for the MNCs in the FMCG category. Patanjali Ayurveda, along with Ruchi Soya, is the second-largest FMCG brand in the country.

    On any key innovation that the brand brought in this year

    The company is constantly innovating, in terms of the categories and areas they have entered in over the years. Like IT solutions or Agri sciences for example and this foresight of acquiring Ruchi Soya. The brand has kept up with the times, even by propagating the fact that they are ‘swadeshi’ as well as ‘Make in India’ initiatives. So innovation, to my mind, is the core of this brand. We have recently launched a Nutrela nutraceutical range of supplements, that’s the new category that Patanjali along with Ruchi Soya has entered into. And it’s interesting as there aren’t too many players in this segment and the fact that people have become very conscious about their health and wellness, especially in the last two years.

    On any changes in the brand’s media strategy in 2021

    This past year has fared fairly well for the brand because we have strategically invested in some high-impact properties. As a brand, we have been highly visible on the news channels and we have done a lot of GECs as well, and as such, there’s a tremendous amount of reach and awareness for the category. New marketing campaigns are on and we are in the process of working on our annualised spend and strategies, so let’s see how that goes.

    On looking ahead to 2022 and expectations for the brand

    We are cautiously optimistic. In businesses, when there’s recovery, optimism is the core. If you aren’t optimistic how will you take risks and move forward? That applies to life in general. But, if I were to wrap up my expectations for the brand in a single word, it’s ‘growth’. That is what every organisation’s looking for and we specifically do so, because we want to bridge the gap between the number one in the industry. And we are getting there. In the media branding and communications domain, I want to maximise the return on investment (ROI) that we are doing in the media industry.

    On key industry trends that might dominate next year

    The past year has certainly fast-paced the digital transformation of companies, whether it was entertainment, online shopping, or the use of digital platforms to connect with other people. It was anyways slated to grow between 25-30 per cent earlier also, the needle just moved quicker now. To my mind, next year we will see a healthy mix of both TV and digital and each medium plays an important role, depending on what the objectives are. TV, of course, remains the mainstay because of its reach and low CPMs (Cost per Thousands) that it offers.

    Print was badly hit during the pandemic. It is doing a little better, but still nowhere close to where they were pre-pandemic as yet. Outdoor is back and Cinema is also showing signs of recovery, depending on the titles that are playing.

    Each medium today has a role to play from that aspect and we use them for their attributes. So I think overall for the media industry and, as per industry reports too, there should be a growth of 12-16 per cent in the media & advertising industry, which given the situation is not a bad thing. 

    On any personal learnings that she will take into the next year

    My personal learning may sound a little clichéd, but it was very important for me to explore other areas and not remain stuck to a particular area of expertise. It’s when you try to explore other fields that you know what your proficiencies are. Every domain that I’ve worked in has given me immense learning. So, it’s a good check for one to constantly keep trying newer opportunities and opening up newer avenues for one’s own learning. If you continue to explore newer domains, it just keeps adding to your professional and personal growth as well. 

  • GUEST COLUMN: Digital marketing trends that reigned supreme in 2021

    GUEST COLUMN: Digital marketing trends that reigned supreme in 2021

    Mumbai: 2021 was coined as the year of the ‘New Normal’ and it did turn out to be one in many ways. The second wave of the Covid-19 pandemic this year not only affected every aspect of our lives but also impacted how companies further realigned their operations all over the world.

    Strengthening the migration to a digital environment in 2020 became the only viable option to stay on the map for many businesses, which in turn greatly impacted their digital marketing strategies. 

    The ‘New Normal’ kept alive the status of digital marketing as the need of the hour for businesses to stay afloat, gain new customers, retain current ones and generate revenue. Staying ahead of the digital marketing game is beyond just understanding and applying basic industry principles.

    As we bid goodbye to 2021, it’s time to analyse trends that reigned supreme. By analysing past trends and staying aware of ongoing changes, marketers in India will be better prepared for what’s next for the coming year.

    Marketing automation:

    Automation stood at the top of every marketer’s strategic pyramid this year and played a pivotal role in providing brands with more detailed insights into behavioral patterns of their users. Our research estimates that some brands even saw a 30-35 per cent increase in leads generated after implementing automation software. With each channel working together, brands were able to create a unified customer experience, thereby facilitating a seamless journey.

    AI-powered personalised marketing strategies:

    As per industry research, 70 per cent of companies observed that AI-powered personalised marketing strategies generated around 200 per cent ROI while 86 per cent of brands noticed a spike in business after integration. Thanks to AI, marketers were able to make product recommendations to users, hyper-personalisation of messages, optimisation of display and search ads, email marketing, and even content marketing by discovering what works better and what type of content is more effective. All in all, it empowered brands to have a better engagement with their customers and gave a boost to customer loyalty and retention.

    Live streaming

    The number of live streaming platforms and streamers has increased mainly since the onset of the pandemic in late 2019. With the use of live streaming this year, consumers got yet another opportunity to acquire better information about brands, products & discover the character of brands. Thanks to real-time interaction, Live streaming emerged as a strong medium for brands to create a better relationship with their consumers and expand the viewership for their marquee events and new launches.

    Continuous visibility on different live streams enabled brands to experience better engagements. The community of live streamers is just starting to get bigger and live streaming will continue to play an exceptional role in 2022 as well. 

    Vernacular content

    According to a Google KPMG report, 70 per cent of Indians find local language digital content more reliable; 88 per cent of Indian language internet users are more likely to respond to a digital advertisement in their local language as compared to English.

    We saw digital marketing moving towards vernacular in a holistic way. Brands actively began transcending into literacy agnostic content across formats – audio and video to target consumers across the spectrum. For example, if you look at the latest brand video for Baidyanath Chyawanprash, the entire communication is primarily in Hindi as North India is their target location. Even the media banners and communication on the social media handles follow the same route. In this year, there have been multiple examples of brands like Britannia Good Day (Tamil), Ola Autovin Home Delivery (Tamil), Goodknight Fabric Roll-On (in Bengali), Sunfeast YiPPee (in Malayalam) which were some of the most viewed YouTube Ads in the regional language.

    Nano influencers and creators

    Nano influencers were one of the core facets of all major ongoing campaigns and helped in providing brands with valuable awareness and recall amongst a niche audience. They often see the highest percentage of engagement, as they have a small and more closely linked community of followers. According to the INCA report, the average engagement rate of nano-influencers in India is 30 per cent, while for micro-influencers it is 14.5 per cent. For mega and macro, it stands at 18.2 per cent and 12.7 per cent, respectively. We observed major brands dedicating about 20–25 per cent of their brand promotion budget to influencer marketing and primarily focus on nano-influencers that can reach their target group.

    Voice Search

    emerged as a new market for marketers. According to research estimates, 65 per cent of smart speaker owners don’t want to go back to a life without a voice-controlled assistant. Smart speakers will continue to change the ways users interact and spend.

    Tech will continue to take the lead in the new year with robust advancements in technology, marketing tools, and forward-thinking strategies. 2022 will be the year to further seize opportunities, take charge from the front and take necessary steps to leverage customer behavioural trends to get the maximum out of digital marketing.

    (Shreyansh Bhandari is COO and co-founder at Lyxel & Flamingo, while Shikha Abrol is a media strategist at the same company. The views expressed in the column are personal, and Indiantelevision.com may not subscribe to them.) 

  • #Retrace2021: Entertainment trends that swept the media industry in 2021

    #Retrace2021: Entertainment trends that swept the media industry in 2021

    Los Angeles: As the credits roll on 2021 and the curtain prepares to rise on 2022, we’ve put together a few previews of entertainment trends to look forward to in the coming year and beyond. The convergence of new technologies, increasing domination of smart devices like smartphones and smart TVs, 5G internet, the growing demand for streaming content combined with the omnipresent Covid lockdowns have been the driving forces behind these trends.

    OTT STREAMING SERVICES

    The global over-the-top (OTT) streaming industry is booming. According to a report published by Research Dive, the OTT market is expected to generate a revenue of $438.5 billion by 2026, growing at a compound annual growth rate (CAGR) of 19.1 per cent. The outbreak of Covid-19 has contributed to this growth, however, leading players are focusing on developing strategies to bolster growth in a post-pandemic market. Netflix leads the pack of providers with 35 per cent of the global OTT streaming market share followed by Disney+, Hulu, ESPN+, Prime Video, and HBO Max.

    SOCIAL VIDEO

    By 2022, it is estimated that online videos will make up more than 82 per cent of internet traffic. These clips may be short, only 30 seconds or so long, but the ones that go viral have been viewed over a million times. Social media platforms such as Facebook and YouTube have been trying to retain the social video throne but rising star TikTok is working hard to overthrow them benefitting from Gen-Z users during the Covid lockdowns. Growth has also been seen on Instagram which has been putting a heavy focus on optimising users’ video experience. Likewise, LinkedIn users are increasingly preferring video content over other types of posts. Twitter, Snapchat, and Vimeo are also seeing a significant uptick in video content. However, no matter which platforms are able to increase their share of users, one thing is for sure: social videos are here to stay.

    CLOUD GAMING

    The ability to play the best video games out there without the need for a console has now become a reality and has pushed this industry forward. There are estimated to be about 3.2 billion gamers in the world and very few have the hardware required to play the latest, most demanding games. Cloud gaming solves this problem by streaming video game content from remote servers to your device. The range of video games is extensive from casino to adventure. Major offerings include Nvidia’s GeForce Now, Google’s Stadia, Sony’s PlayStation Now, and Xbox’s Project xCloud. It’s new and evolving technology but a growing trend to watch for in 2022. According to a report published by Allied Market Research, the global cloud gaming market generated $244.8 million in 2020 and is expected to reach $21.95 billion by 2030, seeing a CAGR of 57.2 per cent from 2021 to 2030.

    PODCASTS

    The number of people listening to podcasts in 2022 is expected to grow to 164 million and that’s just in the US alone. Podcasts have taken off and are no longer considered a hobby but a legitimate business model with new opportunities for brands and businesses. In a world where influencers are kings and people trust them more than traditional outlets, podcasts have been an effective way for their hosts to grow their influence and share their niche viewpoints and knowledge on specific topics. In addition, with increasing tolerance for advertising – a recent survey by Nielsen found 78 per cent of listeners don’t mind sponsorship ads – podcast ad revenue is expected to grow to $1.33 billion in 2022. Now, big-name companies like 20th Century Fox and Spotify are jumping onto the podcast bandwagon, backing and developing content and, in the process, increasing the production quality and value.

    GAME STREAMING

    Game streaming has been around since the early 2000s but now is gaining traction. It involves the streaming of video games where people broadcast themselves playing games to a live audience online. Professional streamers often combine high-level play and entertaining commentary and earn income from sponsors, subscriptions, ad revenue, and donations. Game streaming became popular on the US-based site Twitch before growing to other sites particularly in China.

    In 2014, Twitch was acquired by Amazon and since then it has experienced explosive growth. In Q1 2020 alone, Twitch had more than three billion hours watched, 100 million hours streamed, and an average of 1.4 million concurrent viewers, firmly cementing it as the number one platform for game streaming worldwide.

    THE KOREAN WAVE

    The Korean Wave or “Hallyu” refers to the rise in South Korea’s growing international popularity for its culture encompassing dance, music, TV dramas, movies, food, and more. In 2012, the music video for “Gangnam Style” by recording artist PSY was one of the first Korean hits to go global, became the first YouTube video to reach one billion views, and spun off an international dance craze. K-Pop bands exploded onto the music scene in the early 2000s and currently boy band, BTS is South Korea’s biggest cultural currency whose sales rival big names like Ariana Grande, Taylor Swift, and Billie Eilish.

    In 2020, South Korea’s black comedy thriller, ‘Parasite’, written and directed by Bong Joon-ho, won a leading four awards at the 92nd Academy Awards: Best Picture, Best Director, Best Original Screenplay, and Best International Feature Film, becoming the first non-English language film to win the Academy Award for Best Picture.

    Now, this September, ‘Squid Game’, the South Korean survival drama series quietly premiered on Netflix and then took off like a rocket ship. With more fans coming on board every day, Bloomberg has reported that the show will bring in $900 million for Netflix (it was produced for 21.4 million). The Korean Wave is going strong and worldwide fans are enjoying the ride.

    It will be interesting to see how some of these trends fare in a post-pandemic world but, at least for now, we have come to value these forms of entertainment just as the devices we access them from – our mobile phones, smart devices, laptops, and PCs.

  • Zee5 inks multi-show partnership with Applause Entertainment

    Zee5 inks multi-show partnership with Applause Entertainment

    Mumbai: Streaming platform Zee5 has announced a strategic partnership with content and IP studio Applause Entertainment, a venture of Aditya Birla Group for a multi-show association. The two content companies will collaborate to create a robust original content slate of new Zee5 originals in Hindi across genres to entertain viewers across the globe.

    The first offering as part of the partnership is titled “Kaun Banegi Shikharwati’”– a dramedy series with a unique take on a dysfunctional royal family. The show will be produced by Applause Entertainment in association with Emmay Entertainment and directed by Gauravv Chawla and Ananya Banerjee. The original will premiere exclusively on Zee5 in January 2022.

    “Over the last four years, Applause has created a diverse slate of content and explored stories across genres, languages, and geographies. We are thrilled that our first outing with Zee5 is with Kaun Banegi Shikarwati, a light-hearted, heart-warming dramedy that is both quirky and delightful and boasts a stellar cast of actors. We look forward to a long and fruitful partnership with Zee5 and help contribute in a small way to their global ambition,” said Applause Entertainment CEO Sameer Nair.

    Zeel president-content and international markets Punit Misra said, “Zee5’s content design principles centre around intimately knowing our viewers and building a bouquet of engaging and entertaining offerings for our multiple consumer cohorts. While Consumer Intimacy is at the heart of our content creation philosophy, our Content Creator Partners are the other crucial pillar in our approach.”

    “In 2021, Zee5 has made a concerted effort to associate with premium content creators across languages and genres, a move that has enabled us to inch closer to our overall vision of ‘Entertainment inclusion’,” said Zee5 India chief business officer Manish Kalra. “Applause Entertainment has had a strong record of creating some of the most popular shows of recent times and with this association, Zee5 is confident of enriching our content slate even further.”

    The move is in line with Zee5’s content-first approach of forging more partnerships within the creative ecosystem to build a diverse slate of originals and movies. The platform had earlier sealed partnerships with TVF (The Viral Fever), Ashwiny Iyer Tiwari and Nitesh Tiwari, and Red Chillies Entertainment to deliver several new shows across the digital entertainment ecosystem.

    “Kaun Banegi Shikharwati’” features a spectacular cast of renowned Bollywood faces, including Naseeruddin Shah essaying the role of a King while Lara Dutta Bhupathi, Soha Ali Khan, Kritika Kamra, Anya Singh play his daughters, and Raghubir Yadav, Cyrus Sahukar, Varun Thakur and Anurag Sinha play key roles.

     

     
     
     

     
     
     
     
     

     
     

     
     
     

     
     

    A post shared by ZEE5 (@zee5)

     

    Elaborating on the new show, Emmay Entertainment producer Nikkhil Advani said, “Kaun Banegi Shikarwati offers a quintessential story of Indian families that’s replete with oddities and conflicts. But at the core of it, lies unfiltered emotions that are sure to resonate strongly with the masses.”

    Zee5 chief creative officer- Hindi Originals Nimisha Pandey said there is an increasing need for family-viewing content in a post-pandemic era and a multi-dimensional drama like “Kaun Banegi Shikharwati’” works beautifully in that aspect. “We hope that the audience enjoys the roller coaster of emotions with this series,” she added.

  • GUEST COLUMN: Five game-changing Indian ad trends to watch out for in 2022

    GUEST COLUMN: Five game-changing Indian ad trends to watch out for in 2022

    Mumbai: The pandemic came as a sudden blow to every industry, with the Indian advertising industry being no exception. But this industry turned a challenge into an opportunity and is now on its path to recovery with a 12.4 per cent growth rate predicted by 2022. Advertising spends on digital media are expected to reach Rs 58,550 crore by the end of 2025. With the market dynamics changing constantly, brands and marketers are tapping into new advertising avenues and adapting their marketing strategies to align with the evolved consumer habits.

    Going forward in 2022, the Indian advertising industry will witness a major surge in digital advertising. It is important for brands to understand the top trends that will shape the future of Indian advertising to be on top of the game. Listed below are some key trends to watch out for in 2022.

    1.      Vernacular content is the future

    Vernacular content consumption is on the rise in India especially with the increased participation from tier-2 and tier-3 cities. Brands are now expanding digital advertising to include regional languages with the rural and semi-urban populations consuming digital content in large numbers. Regional language advertising has emerged as a key technique to tap into a diverse consumer base hailing from different social and economic backgrounds. With increased digital activity from the tier-2 and tier-3 cities, vernacular content will continue to dominate the Indian advertising landscape in the coming years.

    2.      Influencer marketing is here to stay

    India is witnessing a surge in the number of quality content creators, pushing brands to capitalise on influencer marketing. Consumers today are inclined towards video content more than ever resulting in huge followership for social media creators. In fact, we are now living in an era where even venture capitalists are willing to invest huge sums of money in creators. Brand partnerships and collaborations with influencers, or rather, micro-influencers, will continue to be a trend in the coming year as influencer marketing presents high engagement opportunities at a competitive price. Influencer-driven ad content powered by predictive AI will assure ROI for brands, giving more impetus to influencer marketing spend.

    3.      Growth in video commerce will continue

    Internet connectivity in India has drastically improved compared to a few years ago. People can now consume online content at high internet speeds, opening doors for advertisers to effortlessly reach the audience where they spend most of their time. Video commerce refers to shopping during live video streaming of events. Video is one of the most popular ad formats in India and mobile video ad spending is projected at $596 million in the year 2022. Going forward, brands will exploit video advertising in many ways to motivate purchases from consumers. Indian consumers’ purchases are no longer just price-driven. They are experience-driven and videos help humanise a brand, raking in more sales and brand loyalists. The video-watching user base increased by 25 per cent in India in the past year alone with the number of users touching 350–400 million and this stat alone is a testament to the rising popularity of video content in the country.

    4.      Shift towards CTV and OTT platforms is imminent

    The CTV and OTT market is growing at a faster pace opening monetization opportunities for advertisers within the video realm. Connected television advertising now presents an incredible opportunity for advertisers to deliver content to the audience. CTV advertising enables advertisers to engage advertisers in a linear TV-like environment, encouraging co-viewing and one-to-many relationships. With the increasing adoption of casting devices in India, advertisers are expected to allocate a substantial budget for CTV and OTT advertising.CTV’s ability to provide incremental reach to linear TV has enabled advertisers to grab the attention of young adults.

    5.      Cookie less advertising will be in vogue

    The push for consent-driven data has forced advertisers to find alternatives to third-party cookies. Advertisers will have to rely on first-party data and rethink their advertising and marketing tactics. Retargeting consumers may not be possible like before as the use of data in the name of hyper-personalisation has raised huge privacy concerns. Instead, the coming year will see advertisers using first-party sources to align their campaign planning and customer segmentation, staying compliant with the consumer data privacy guidelines.

    In conclusion

    India is the fifth fastest-growing ad market in the world with the industry bouncing back to normalcy to touch pre-pandemic levels. Brands vying for consumer attention must capitalise on the above-mentioned critical trends to ride the wave of success. With digital advertising penetrating into tier-2 and tier-3 cities like never before, the ad industry is set to witness some interesting developments going forward in the future.

    (Arun Fernandes is the founder-CEO of Hotstuff Medialabs. The views expressed in this column are personal and Indiantelevision.com may not subscribe to them.)