Tag: Trust Research Advisory

  • OLX India named most trusted internet classified brand in TRA report 2025

    OLX India named most trusted internet classified brand in TRA report 2025

    MUMBAI: OLX India has been named the Most Trusted Internet Classified Brand in the TRA (Trust Research Advisory) Brand Trust Report 2025. This recognition reflects OLX India’s ongoing commitment to offering a secure, transparent, and user-friendly experience for millions of buyers and sellers nationwide.

    With India’s annual shoppers expected to reach 425 million by 2027, according to a statista report, trust in online marketplaces is more crucial than ever in shaping the digital economy.

    TRA Research, has been conducting this study for over two decades in partnership with a renowned Indian statistical institute. The report evaluates brands across industries based on a nationwide consumer buying intention survey.

    As a key player in the online classifieds sector, OLX India prioritises customer trust by implementing stringent safety measures, seamless transactions, and a tech-driven platform designed for ease of use.

    To bolster platform security, OLX employs a multi-layered approach that includes buyer and seller verification, real-time monitoring of user activity, and active feedback mechanisms. Collaborating closely with law enforcement agencies, OLX ensures a safe and reliable experience for all users.

    “Trust is paramount for OLX India, and being recognised as the Most Trusted Internet Classified Brand by TRA Research is an honour. This achievement will reaffirm our commitment to being a safe, seamless, and transparent platform for millions of buyers and sellers across the country,” said OLX India CBO (Autos) Siddharth Agrawal.

    TRA Research CEO N. Chandramouli stated, “OLX India’s recognition as the Most Trusted Internet Classified Brand highlights the platform’s strong credibility among users. Trust is built over time through consistent reliability and user-centricity, and OLX India has successfully established itself as a dependable marketplace for millions.”

    OLX India’s inclusion in TRA’s Brand Trust Report 2025 reinforces its strong presence in the online classifieds market. As the platform continues to evolve, it remains focused on strengthening user trust, enhancing safety standards, and delivering a seamless experience for buyers and sellers across India. 

  • Corona impact on IPL: Brands take a wait-and-watch approach

    Corona impact on IPL: Brands take a wait-and-watch approach

    MUMBAI: Three weeks into India’s biggest cricketing event, Indian Premier League, brands and sponsors are re-looking their strategy amid the outbreak of coronavirus.

    The virus that first appeared in the Wuhan city of China has spread to over 46 countries and entered India earlier this month. Around 50 positive cases have been confirmed in India as of Tuesday, as per the union health ministry.

    Amid the pandemic, the global trade has taken a toll and affected countries have shut their borders. “From a brand perspective, the market has slowed down a bit. Everybody is putting things on hold and is on wait-and-watch mode”, says Havas Media’s chief executive officer Anita Nayyar.

    She believes that as the League approaches, everybody will take a call on the impact of the virus on IPL. “Since money is involved in this event, the virus scare will absolutely impact the overall business. The impact will be there, but to what extent? It’s something we will get to know as we approach the sporting event,” says Nayyar.

    Nayyar adds, “Change in on-ground viewership will open up the box of re-negotiation amid the virus outbreak. Except for broadcasters, events, stadia-ads, event-ticketing will get impacted as on-ground viewership leads to different hue and add tinge to the entertainment-sporting event.”  

    Sharing the same view, Madison Media’s senior general manager Chirag Shah believes there will be a deep impact on on-ground revenue as the turnaround on stadiums could be lower, especially in regions like Delhi and Kerala where the virus spread is huge.

    “Though the co-sponsors and title sponsors may have been sold as the event nears there are inventories and spot-buys to be sold that will be impacted. Brands are somehow reluctant and discussions are happening within them and they definitely have doubts about it,” says Shah.

    Explaining as to why spot-buys will see an impact, Shah says, “Consumer durables are the major advertisers that buy inventories during IPL and are heavily dependent on the south-eastern countries like China, Japan and South Korea for the components or parts. And, as these countries are majorly being hit by the virus, there’s an impact on supply, and eventually, ad spends on such expensive property will be re-looked.”

    The virus being most contagious and its spread phenomenal, chances are that the stadium may see less number of turnout as people are worried about their lives.

    Trust Research Advisory CEO and brand expert N Chandramouli says, “Such sporting events draw the attention of large crowd gathering. Amid the virus outbreak, the crowd coming together is a big no-no. IPL not being that sacrosanct as Olympics can be held later. There would be viewership challenge if there’s no stadium crowd as they are the one who add drama, excitement, and passion to the tournament.”

    Says Chandramouli, “The virus’ impact is huge on the economy and all the other sectors. Similarly, don’t believe that IPL will be spared. The only thing is people are not sure about the intensity of that impact.”

    “Brands are re-looking their strategy very closely”, says Mouli, echoing Nayyar’s view. “Even brands themselves should pull back from the event and urge government for the postponement.” According to him, down the line if the situation worsens, the union government may step in and probably come up with the alternative of postponement or time cancellation of the event.

    On the other hand, Dentsu Aegis Network India’s chief executive officer Anand Bhadkamkar says, “At this point, nobody knows what will happen and postponement of the event won’t impact the brand value; however, there definitely will be a loss of viewership, and eventually revenue.” IPL during summer vacations garners maximum eyeballs.

    Adding further, the DAN India CEO says, “Every brand is going back to their drawing board and re-looking the strategy planned for the IPL. They are evaluating the options and scenarios considering a lot of money, manpower involved in the process.” How long this will go on? That is something we need to see, he adds.

    He says, “Anything that is changed or moved from the original format will certainly have ramifications; the only difference is that we are unaware of the impact and too early to predict loss. But the impact of the virus outspread will definitely be seen.”  

    Is the virus scare hyped?

    All the four industry experts are of the view that there is no hype regarding the outbreak, but people, of course, are overcautious and don’t wish to take risk as the virus is pandemic.

    Amid the concerns, the Maharashtra health minister Rajesh Tope had said the state government is thinking of postponing the 13 edition of IPL. The Board of Cricket Council of India president Sourav Ganguly has said the game will happen as planned and that the board will take as many precautions and measures as possible.

  • Discovery & TLC top Brand Trust Report 2015

    Discovery & TLC top Brand Trust Report 2015

    MUMBAI: Discovery Networks Asia-Pacific’s two flagship channels Discovery Channel and TLC have been ranked as the most trusted brands in the factual entertainment and lifestyle categories by The Brand Trust Report 2015 for the fourth consecutive year in India. 

     

    Discovery, a non-fiction entertainment channel in India, offers an engaging line-up of high-quality content from a range of genres including blue-chip nature, science and technology, survival and adventure, ancient and contemporary history, cultural and topical subjects. 

     

    TLC, on the other hand, is an in-home getaway for aspirational viewers who want to experience the best the world has to offer. Providing an extensive mix of programming on travel, cuisine, makeover, relationships, design and lifestyle trends; it encourages viewers to make the most of their time and live the most rewarding and exciting lives.  

     

    Discovery Networks Asia-Pacific executive vice president and general manager – South Asia and Southeast Asia Rahul Johri said, “We are delighted that Discovery Channel and TLC have enhanced their brand leadership and strengthened its relationship with viewers across the country. Despite the fragmentation in the market, both channels have succeeded to increase the Trust quotient which reflects the team’s ingenuity and intensity to deliver the brand promise. This recognition embodies our commitment to offer the finest content on television and provide consistent, differentiated and enriching entertainment experience.” 

     

    Trust Research Advisory CEO N. Chandramouli added, “Discovery Channel and TLC’s rising trust legacy is admirable. These rankings are a reflection of Discovery’s brand focus and incredibly strong connect with its audience across the country.” 

     

     The Brand Trust Report, compiled and released annually, is the result of an exhaustive survey undertaken by the Trust Research Advisory (TRA). This year’s research was conducted among 2,000+ ‘influencer’ respondents across 16 cities. The study generated nearly two million data-points and 17,000 brands to create a statistically robust Brand Trust Index, which has been used to hierarchically rank India’s brands on the basis of trust.

  • NDTV is once again India’s Most Trusted Media Brand

    NDTV is once again India’s Most Trusted Media Brand

    MUMBAI: NDTV is once again India’s most trusted media brand and Number One across all media categories (which include newspapers, television, radio and the Internet) Based on the Trust Research Advisory’s Brand Trust Report, India Study 2015, NDTV has been named India’s Most Trusted Media Brand for the second year running.

     

    The study is based on research carried out across 16 Indian cities, with over 15,000 hours of fieldwork and interactions with 2373 consumer influencers. Over 5 million data pointswere covered and the top 1000 brands listed from over 19,000 unique brands. The report measured and understood consumers’ trust and brand insights were quantified by measuring variables that influence consumer behaviour.

     

    During the past year, NDTV has won several prestigious awards – both national and international. These awards have honoured its channels, its programmmes and its anchors. This latest award for India’s Most Trusted Media Brand only confirms that NDTV remains true to the most fundamental values of a media brand in today’s volatile media environment – it is credible, reliable and trustworthy.

     

  • Discovery channel and tlc ranked as the most attractive factual entertainment & lifestyle brands by Trust Research Advisory

    Discovery channel and tlc ranked as the most attractive factual entertainment & lifestyle brands by Trust Research Advisory

    MUMBAI : Discovery’s flagship networks in India – Discovery Channel and TLC have been awarded the most Attractive Brands in the Factual Entertainment and Lifestyle category, respectively, in the India’s Most Attractive Brands Report 2013, conducted by Trust Research Advisory (TRA).

    Rahul Johri, Senior Vice President and General Manager – South Asia and Head of Revenue, Pan-Regional Ad Sales and Southeast Asia, Discovery Networks Asia-Pacific, said, “This recognition reiterates our unmatched leadership in the factual and lifestyle genres and demonstrates the brands’ nationwide allure. It truly reflects the immense contribution and the continuous ingenuity applied by the Discovery employees.”

    The report is based on primary research conducted with ‘consumer-influencers’ from across 16 cities based on TRA’s proprietary matrix of 36 brand attractive traits. With this report, Trust Research Advisory wants to highlight a critical differentiator for brands in a highly competitive and fragmented market – attractiveness. The report presents concepts to bring forth ‘Brand Attractiveness’ and classifies the top brands across various genres by analysing stakeholder behavior.

  • BTR 2013: Finally a yardstick to measure trust in brands

    BENGALURU: “The Brand Trust Report…. India Study 2013″(BTR 2013), the name says it all. The author – Trust Research Advisory (TRA) CEO N Chandramouli and the compilers – TRA have tried to give a form of tangibility to what has generally been considered intangible to measure – Trust. TRA has tried to use the ‘scientific method‘ to peg down the numbers to 1100 brands in India.

    TRA says that Brand Trust is based on three foundations, all of which are dependent upon the actions of the trustee. They are – building the capacity to trust; perception of positive intent and demonstrating relevant competence. These three foundations of brand trust comprise of 10 brand behaviours, which are explained in the report.

    According to TRA the current year‘s report is a result of more than 13,000 hours of fieldwork conducted across 16 Indian cities between July and November 2012, resulting in nearly 19,000 unique brands and three million data points. The 187 A4 sized pages report is divided into 4 parts.

    Part I analyses the report and compares it to the position of the brands in the 2012 report. It has two chapters – India‘s most trusted brands and India‘s most trusted brands by category.

    Part II speaks about the author‘s concept of “Understanding Trust and Brand Trust” over two chapters – Life‘s script: Trust and Understanding the Brand Matrix

    Part III declares the quantum of work that has gone in preparing this year‘s report again over two chapters – BTR 2013 Study Methodology and Studying the Influencers Mindset.

    The last and longest part of the book contains the BTR 2013 Listings – Most Trusted Brands. Part IV contains Zonewise Listings (Top 500 brands), Categorywise Listing of India‘s 1100 Most Trusted Brands and All India Listing of India‘s 1100 Most Trusted Brands.

    The book is easy reading, with a well-composed layout and easy to understand charts. It has leaders from various verticals explaining their concept of trust. It also contains snippets of ‘Trust Gyan‘ (Gyan means knowledge) that tell stories about some of the prominent brands such as Maruti, Amul, Discovery India Channel, and Jaipan.

    That the BTR is the probably the only report of its kind makes it a mandatory possession for all libraries of major brands, advertising agencies, media companies and the entire value chain involved in branding. A report of this nature can only be as accurate as the methodology, the statistical analysis and interpretation, which have been explained in part III, chapter 5.. As time progresses, future versions of the BTR are likely to be even more refined than the 61 point matrix that the TRA has adopted for BTR 2013. A rough unit of measure is definitely much better than no yardstick at all.

  • Study ranks PVR as most trusted Indian entertainment brand

    Study ranks PVR as most trusted Indian entertainment brand

    MUMBAI: A study released by The Trust Research Advisory (TRA) has voted PVR Ltd as the most trusted brand in the entertainment category.

    PVR is the only brand in the entertainment category that made it in the 300 most trusted brands list. The report has ranked the country’s first multiplex at the 217th place.

    Commented PVR Ltd chairman and managing director Ajay Bijli, “We are quite overwhelmed to make it to the list of most trusted brands in the country; it truly seems that our efforts have finally paid off. The company continues to push the frontiers of excellence and innovation; these are the qualities that have placed PVR as India’s leading lifestyle entertainment provider.”

    Over the past decade, Bijli has spearheaded PVR’s journey from being India’s first multiplex to being a brand synonymous with movies, quality exhibitions and youth-oriented promotions. From a single multiplex in 1997, the company now stands at 158 screens spread over 20 key cities in India and 36 cinemas.

    Trust Research Advisory (TRA) is a leading research organisation dedicated to understanding and simplifying concepts related to trust.