Tag: TikTok

  • The future of customer acquisition: Trends, innovations, and the impact of video content on CAC

    The future of customer acquisition: Trends, innovations, and the impact of video content on CAC

    Mumbai: In an era where digital touchpoints are multiplying, understanding the nuances of Customer Acquisition Cost (CAC) and the role of engaging content is pivotal for businesses. At Hypergro.ai, we recognize these evolving dynamics. Let’s delve into the current trends, innovations, and particularly how Short Videos drives CAC, changing the landscape of customer acquisition.

    The Central Role of Engaging Video in CAC

    Content is the cornerstone of digital marketing and a critical factor in managing CAC. With consumers bombarded by a plethora of ads daily, only the most engaging content cuts through the noise. The video that makes people click is not just about visuals or creativity but relevance, personalization, and timeliness. Brands are facing the challenge of creating content that not only captures attention but also resonates enough to drive action.

    TikTok and Instagram Reels Transforming Shopping Behaviors

    Platforms like TikTok and Instagram Reels have ushered in a new era of social commerce. These platforms are not just about entertainment; they are becoming integral to the shopping journey. For instance, TikTok’s #TikTokMadeMeBuyIt phenomenon has shown the platform’s influence on purchase decisions. Brands leveraging these platforms for customer acquisition are finding that the traditional marketing funnel is evolving into a more dynamic, content-driven journey.

    Video CAC Landscape: Challenges and Statistics

    The digital advertising industry is witnessing rising CAC. A study by Profitwell shows that CAC has increased by over 50% in the past five years across industries. This uptick is attributed to the saturated digital ad space and the rising cost of ads on platforms like Google and Facebook. Brands are grappling with this challenge, seeking more cost-effective and impactful ways to acquire customers.

    User-Generated Content (UGC) as a Trust Builder

    UGC is revolutionizing the authenticity of brand communication. Consumers trust content created by their peers far more than traditional advertising. Brands leveraging UGC not only humanize their marketing efforts but also build a community around their products. Hypergro.ai’s platform enables brands to harness the power of UGC, connecting them with a vast network of creators who produce genuine, relatable content.

    Data-Driven Marketing

    In the age of information, data is king. Understanding customer preferences, purchase patterns, and engagement metrics allow brands to tailor their marketing strategies effectively. Our AI-driven platform provides in-depth analytics, helping brands make informed decisions and optimize their customer acquisition strategies.

    Interactive and Immersive Experiences

    The future of customer acquisition lies in creating interactive and immersive experiences. Augmented Reality (AR) and Virtual Reality (VR) are set to transform how consumers interact with brands. By integrating these technologies, brands can offer unique, memorable experiences, enhancing customer engagement and acquisition.

    Conclusion

    As we navigate the future of customer acquisition, the emphasis on content quality and relevance will continue to grow. Brands must adapt to this changing landscape, focusing on strategies that lower CAC while maximizing customer engagement and conversion. Hypergro.ai is committed to guiding brands through this journey, leveraging the power of AI and UGC to revolutionize customer acquisition strategies in this dynamic digital age.

    The author of this article is Hypergro.ai founder Neha Soman.

  • Why is social media important for business today?

    Why is social media important for business today?

    Mumbai: Social media has undeniably become an integral part of our lives. Whether it is connecting with friends, sharing our stories, or even conducting business, social media platforms have woven themselves into the fabric of our daily existence. For businesses, social media isn’t just about keeping up with the times; it’s about thriving in a digital world where connectivity, influence, and visibility matter more than ever.

    Before we indulge further in the importance, let’s go back in time and understand the roots of social media. Services like Bulletin Board Systems (BBS) in the 1970s and 1980s allowed users to communicate and share information through digital channels. However, it was in the late 1990s and early 2000s that the concept of social media as we know it began to take shape. The emergence of platforms like Six Degrees (launched in 1997) allowed users to create profiles and connect with others. It was followed by Friendster (2002) and MySpace (2003), which introduced more interactive and personalized features.

    Then, in 2004, Mark Zuckerberg and his Harvard University roommates launched Facebook, a platform that would revolutionize how people connect and share online. Facebook’s success paved the way for other social media giants like Twitter (2006), LinkedIn (2003), YouTube (2005), and Instagram (2010). These platforms facilitated social interaction and became fertile grounds for marketing and business development.

    The evolution of social media has been nothing short of remarkable. Initially, platforms primarily focused on personal connections, but over time, they expanded their features and capabilities to accommodate a wide range of activities, including business promotion.

    Today, social media platforms are incredibly diverse. You have Facebook, with over 2.98 billion monthly active users, providing a comprehensive environment for various types of content. Twitter(now X), known for its concise messaging, is a hotbed for trending topics and real-time engagement. LinkedIn has become a professional network for career development and business-to-business (B2B) connections. Instagram emphasizes visual content, while YouTube is the go-to platform for video content.

    Newer platforms like TikTok (2016) and Snapchat (2011) focus on short-form video and ephemeral content, appealing to younger demographics. This continuous innovation allows businesses to explore different platforms and tailor their strategies to diverse audiences.

    To understand the importance of social media for businesses, let’s dive into some compelling data:

    Facebook: With over 2.9 billion monthly active users, Facebook is the world’s largest social media platform. It offers a vast user base for businesses to reach potential customers.

    Instagram: Owned by Facebook, Instagram has over 2 billion monthly active users. It’s highly visual and favoured by younger demographics.

    Twitter: Twitter boasts 564 million monthly active users. Its real-time nature makes it ideal for quick, concise communication.

    LinkedIn: With 900 million users worldwide, LinkedIn is the premier platform for professional networking and B2B marketing.

    YouTube: As the second-largest search engine after Google, YouTube has over 2.5 billion monthly logged-in users. It’s an excellent platform for video content.

    TikTok: This short-form video platform has grown exponentially since its launch, with over 1 billion monthly active users worldwide.

    India is a global leader in social media usage, with a user base that’s larger than the population of many countries. As of 2023, there were around 467 million social media users in India, and it is expected to keep growing. Besides that, people aged between 16 and 64 used about 8 social media apps monthly. Such statistics underscore the significance of India as a thriving market for businesses seeking to establish a solid online presence.

    How can brands make the most of such a strong user base?

    1. Enhanced Brand Visibility: Social media offers businesses a global platform to reach potential customers. A compelling social media presence can significantly boost brand recognition.

    2. Cost-Effective Marketing: Social media marketing is often more affordable than traditional advertising, making it an excellent choice for startups and small businesses.

    3. Targeted Advertising: Most social media platforms offer robust tools for targeting specific demographics, ensuring your message reaches the right audience.

    4. Customer Engagement: Businesses can engage with customers directly, addressing inquiries, concerns, and feedback promptly.

    5. Content Distribution: Social media is an excellent channel for distributing content, whether it is blog posts, videos, infographics, or other materials.

    6. Community Building: Social media enables businesses to build and nurture a community of loyal followers and brand advocates.

    7. Data and Analytics: Comprehensive data and analytics tools help businesses understand their audience, evaluate the effectiveness of their campaigns, and make data-driven decisions.

    How does one build a solid brand and community on social media?

    1) Understand your target audience’s preferences, behaviours, and pain points.

    2) Regular and consistent posting keeps your audience engaged.

    3) Interact with your followers by responding to comments and messages while creating content that encourages engagement.

    4) Offer valuable, informative, and entertaining content that aligns with your brand’s values.

    5) Visual content, such as images and videos, often performs well on social media.

    6) Encourage your customers to share their experiences and feedback about your products or services.

    7) Collaborate with influencers who align with your brand to expand your reach.

    8) Regularly analyze your social media performance and adapt your strategies based on the results.

    In today’s digital age, the importance of social media for businesses cannot be overstated. It has evolved from being a platform for personal connections to a multifaceted tool for brand expansion, marketing, and customer engagement. With a growing user base and diverse platforms, businesses have an unprecedented opportunity to reach their target audience, build a solid online community, and enhance brand visibility. As social media continues to evolve, businesses that adapt and embrace its potential will be the ones that thrive in this ever-connected world.

    The author of this article is The Hype Capital founder Sachin Shah.

    https://datareportal.com/social-media-users 
    https://datareportal.com/reports/digital-2023-india 
    https://www.statista.com/statistics/272014/global-social-networks-ranked-by-number-of-users/ 
    https://sproutsocial.com/insights/social-media-statistics/

  • Apurva Chandra talks about credibility of social media, RPD and direct-to-broadcast: CII The Big Picture Summit 2022

    Apurva Chandra talks about credibility of social media, RPD and direct-to-broadcast: CII The Big Picture Summit 2022

    Mumbai: At the Big Picture Summit organised by the Confederation of Indian Industry (CII) on 16 & 17 November, among the many dignitaries that were in attendance and spoke on various topics, the ministry of information & broadcasting (MIB) secretary Apurva Chandra was also present.

    On his recent visit to the Global Media Congress in Abu Dhabi, he made some observations and spoke about the same. He raised his concern (as well as the concern of many) with regard to the fact that the use of social media is on the rise and traditional media is on the decline.

    “The use of social media is increasing – that is how the consumption of media now takes place. And within that too, there is the short video format, which has become more popular. In fact, I was surprised to learn that youngsters now turn to TikTok for search and not Google anymore – TikTok has now become a more popular search engine as compared to Google because nowadays short videos are available for anything and everything,” he stated.

    Chandra elucidated that now there is an issue of credibility. “For people of our age, the credibility of the media is paramount. Achieving credibility in social media will be the challenge. The media authorities will also have to consider that viewers’ tastes are changing towards shorter and shorter versions.”

    He went on to reveal that the next big thing that MIB is working on is direct-to-mobile broadcast. A pilot study by IIT Kanpur and Sankhya Labs on direct-to-mobile broadcasting that had been undertaken in Bengaluru has been successful; a similar pilot study will be launched soon in Noida or someplace near Delhi.

    He added, “There are 20 crore households, 60 crore smartphone users, and 80 crore broadband users. Once we start direct-to-mobile broadcasting, the reach of the TV media would be much higher.”

    Additionally, Chandra mentioned that they are also working on the issue of TRP ratings.

    “The reverse path data (RPD) pilot has also been successful; the report has been submitted. We will now take it forward on integrating more and more RPD. The major concern was that the number of households involved in Barc ratings is very low and it should be increased. Once RPD is implemented, the TRP will become much larger,” he assured.

  • Tiki launches #CuttputlliOnTiki campaign to promote Pooja Entertainment’s film

    Tiki launches #CuttputlliOnTiki campaign to promote Pooja Entertainment’s film

    Mumbai: Tiki, a short video-making community, has partnered with Pooja Entertainment to promote the recently launched movie “Cuttputlli,” starring Akshay Kumar and Rakul Preet Singh.

    After the movie was released on 2 September 2022 on Disney+ Hotstar, Tiki ran a two-week-long campaign, “#CuttputlliOnTiki,” which garnered more than 300 million views.

    As a part of this campaign, Tiki creators got a chance to make videos with Akshay Kumar and Rakul Preet, and its creators posted more than 80,000 videos supporting and promoting the movie.

    The platform helped the promoters connect well with tier two and tier three audiences.

    Speaking about the collaboration, Tiki CEO Ian Goh said, “We are elated to have strengthened our association with Bollywood. It is Tiki’s first movie collaboration, and it is an exciting opportunity for Tiki to be a short-video partner for the mega-banner movie. It is also a great opportunity for our creators to showcase their talent with the trending hashtag. Our aim is to promote and support our creators to work in the Bollywood industry. This collaboration will encourage them to work hard towards their dreams.”

    Commenting on the partnership, Pooja Entertainment producer Deepshikha Deshmukh said, “Tiki’s strong presence in the regional markets has helped us take “Cuttputlli” to remote regions in the country.  It is always fun to partner with creator platforms that aim to support original talent, spreading a wave of positivity and uplifting content creators across the country.”

  • More education, awareness & upskilling are important as we solve some interesting problems in the Web3 space: Chingari CTO  Tariq Wali

    More education, awareness & upskilling are important as we solve some interesting problems in the Web3 space: Chingari CTO Tariq Wali

    Mumbai: Launched back in 2018, the short-video app Chingari has made rapid strides. Since then, the home-grown app has emerged as the one-stop destination for entertaining, engaging videos across diverse categories such as dancing, singing, transformation, innovative skills, etc. Chingari’s eclectic platform entertains 150 million+ users across India and witnesses videos in 15+ languages.

    The app has been working towards adding value to its content creators by enabling them to create unique content that gets liked, shared and rewarded through Gari Social Tokens. This fosters content monetisation and puts the power of content creation directly in the hands of the creators. The first Indian social crypto token, Gari, has been listed on several top global centralised exchanges, including HUObi, FTX, KuCoin, Gate.io, OKEx, and MEXC Global. Chingari is bringing the web3 revolution to the creator economy with its Gari token. Gari is now available on the Chingari app, and creators can start making videos and earning Gari Social Tokens.

    Indiantelevision.com caught up with Chingari’s chief technology officer, Tariq Wali. He describes himself as, “There is not a silver bullet to build and run a successful startup. A start-up is anything but its products that don’t just work but delight their users. Technology is an enabler to solve user/business problems. Most of my time goes into what I call building the organisation, and that’s a combination of people, process, product, and technology.

    “I come from a systems/software/video engineering background, having seen scale and disruption in technology enabling startups early on – my engagement could be anything from providing direction to engineering and product to solve complex problems, design and architecture to any trivial issue that impacts Chingari users and ensuring we have the right instrumentation towards the reliability of our products.

    “That said, I lead data, backend, AIML, DevOps/SRE, and product as lead/manager/comrade, ensuring all our investments are protected and setting the vision and building towards our two-year roadmap.”

    Edited Excerpts:

    On the short-video industry that has evolved over the past few years

    Tariq: It has evolved significantly. A lot has happened in the last two to three years. Globally, the video industry has shot up on account of content being consumed digitally in different forms, like connected televisions, mobile devices, short-form content, long-form content, and live linear content. User-generated content (UGC) was one thing that was slightly behind.

    At some point, Tiktok led that race, and when it got banned, it gave birth to homegrown short video apps. That was a few years ago. Now India is leading from the front in the short video space. The UGC short is a real thing. It has created a new industry called the “creator economy.” This is a full-time job that pays money to millions of creators around the world, including in India.

    On web2 platforms, creators and influencers would create content and not get paid for it. But in web3, creators get paid. Chingari is the world’s first social media product on a blockchain and has a blockchain economic design to it. We incentivise content creators to create content. Users are also incentivised to consume that content. The creator economy is an industry like e-commerce.

    On the challenges of growing rapidly at scale

    Tariq: Lack of tech talent. The challenge is that there is rapid growth in tier two and three cities, with improved internet penetration and the exploitation of smartphones. Everyone has access to the internet and social media. They are also getting onto short-form video platforms, which means scale and tremendous growth. Engineering maturity for a tech organisation like ours to have engineering muscle to build products and services to support that kind of growth is very important. Globally, there is a shortage of web3 talent in short-form content.

    For a company like ours, it becomes twice as challenging. We have to attract the right talent. That is where we have to innovate. More education, awareness, and upskilling are all important as we solve some interesting problems in the web3 space. 

    On Chingari’s USP

    Tariq: We have a strong business model that is very unique. Other short-video businesses do not have that. We are a crypto web3 organisation. Web3 is the birth of a new Internet. The Internet that you know of today is a product of the exploitation that has happened over the past two decades. Google, Facebook, Instagram, and Amazon, or “big tech,” created these social media products and amassed massive amounts of user data. That data was exploited by these companies. Users get nothing. On the other hand, web3 is creating a new Internet which is de-centralised, transparent, and borderless.

    Chingari creates products and services around a community. We are about a community, not about a user. The users become the community. Other short video apps are about users and exploiting their data. They run that old rat race. We are not doing that. We build everything for the community, and the community has a say in what we build.

    There is a process of governance. We have 3,00,000 active community members on one of our channels. Then there are another few hundred thousand members on Twitter. We have an open source roadmap. There is a clear visibility of what we are building and why. We have a token system wherein users can buy a token, which shows that they believe in the project. They invest in that token, which has utility. That token acts as a currency on our platform and is called Gari.

    On the business model

    Tariq: Creators make money from creating content. The videos get shared on the network. It gets likes, shares, downloads, and so on and so forth. You make money out of it. The more time users spend on the platform watching and engaging with the content, the more money they make. Our programme is called Gari Mining. It is about engaging with content. You kind of mine the content. The network of users spends time on a daily basis and the pool of tokens is allocated on a daily basis. Both creators and users make money.

    There are other things. We have an NFT marketplace coming up. We have a management and processing fee for the transactions done on the blockchain. Our monetisation opportunities are around NFTs, the token utility use cases. There are also a small number of crypto-led advertisements and partnerships.

    On Chingari app’s usage and targets that have been set for the year

    Tariq: We have nearly one million crypto users on the platform. We have 45 million users on the short video side. We have a significant number of users converting to the crypto wallet. The Gari miners spend a significant amount of time on the platform. Their engagement is unparalleled compared to any other short video app in the world. Some spend hours watching content as they get paid for it.

    We are definitely on-boarding a lot more crypto users this year. The aim is to take on board as many as possible. We are scaling short video, which is our core product, to transition it to be a pure-play web3 product. There will be a social media component to it. We have audio rooms. We are building a live video which will also have rich crypto integration in it.

    On trends being seen in terms of the kind of short form content being consumed

    Tariq: There is a wide range of content available, including dance, music, motivational, DIY, fitness, and sports. There is a higher tendency for people to consume more dance and entertainment content.

    On the app’s tech features that help users create more innovative content

    Tariq: We have significantly invested in the cameras. That is a USP for us. We have made that experience seamless for creators to create beautiful, high-quality videos. We have given them the right set of tools to create those videos and service them on the platform. Then there are features like boosting one’s profile or boosting one’s post with tokens. You can ensure that your post gets viral and has a wider reach. The success of our platform lies in A.I. ML.

    Everything is intelligently processed. The content gets uploaded and it is then moderated, classified, and categorised to determine its premiumness. Content is run through the recommendation pipeline. So ultimately, there is a multi-stage AI/ML recommendation and content management system that gives the right kind of content to the user at any given point of time.

    On regional languages

    Tariq: We work in 13 languages. We are going international. We have Indonesia, Turkey, and the US. We will enter Europe. There is good interest both in the token and in the product. Tamil and Telugu are doing really well in India. Regional is the future, though the majority of content consumption in India is still in Hindi and English.

    On the role of NFTs and crypto for the Chingari app

    Tariq: We are building an NFT video marketplace. To some extent, web3 NFTs have been associated with art and music. But nothing is there around video, especially with UGC. We are the first ones to really build it. The goal isn’t just to be the first to do it. We are solving a very unique problem. The creator economy has massive potential globally. We are solving this with crypto through web3, transparent incentivisation and engagement. Now we are taking things to the next level with a creator-led NFT marketplace where anybody can basically create, buy, sell, mint, and auction UGC videos. We reckon it will fare well.

    On the confusion regarding crypto regulation

    Tariq: I think that with any innovation that has the potential to disrupt incumbent industries, those industries view it as a threat. Crypto can disrupt the banking, finance, and insurance industries. The government and the industry realise this. Policymakers recognise it. So there is going to be some amount of resistance. India has 100 million users in the crypto space, and a lot of good people realise the potential that crypto and web3 have. It shows that India is leading from the front in web 3. Polygon and Chingari are examples. India has the largest web developer talent in the world. We have to capitalise on that.

    There is massive potential for other verticals as well, like tech, healthcare etc. Regulatory pressure will be there. There will be resistance, but it will sort of become conducive at some point, one way or another. Crypto projects are such that one keeps building and solving things, innovating. That is the philosophy. The process of creating a new Internet is not going to be easy. You are going to be disrupting things. There will be challenges and hurdles, but we have to marry them.

    On the importance of e-commerce in terms of building a creator economy

    Tariq: I don’t think we have cracked that nut really well. There is potential in the short video space for e-commerce, but our focus is a lot on the user experience. We do not want to introduce anything intrusive that hampers the user experience.

    On the boost that Jio, 5G have given the short video industry

    Tariq: The quality of experience and services needs to improve for the video industry. Our backbone systems have to improve a lot. If 5G is the answer, then it has to scale and fly, but I do not think that it has made a big difference as yet for the commercial or consumer Internet. There is still network congestion in many cases in a city like Bengaluru, but it is a very important problem that needs to be solved by telcos and the government. We do have the benefit that data here is far cheaper than in other countries, but the download and bandwidth improvement that we are promised with 4G or 5G needs to happen.

    On data privacy

    Tariq: It is very important. It is a significant part of everything that we do. It is about security being layered into how and what we build.

    On fund raising plans and an M&A possibility

    Tariq: Yes, we are in discussions to raise funds. The sentiment towards funding should be positive because, as I said, we are building in the web3 and crypto space. Engineering muscle and capital are needed to solve interesting problems. We are positive about our future due to the problems that we are solving and the roadmap and community that we have. We are not looking to acquire anyone.

    On the factors that determine valuation

    Tariq: “Valuation” in our case is about what we are doing, the roadmap. Of course, it is about users, engagement, growth, and expansion. It is also about the vertical that you are in. I think that on that checklist we are really green. We scored really well on those points. We are the first short video platform of this scale on the blockchain. It is not just that we are on blockchain. We are doing something really unique and interesting in a way that nobody else is doing. Instagram, Youtube, and Tiktok cannot do it. But we are doing it.

  • Global ad expenditure to grow 8% in 2022: Zenith’s Report

    Global ad expenditure to grow 8% in 2022: Zenith’s Report

    Mumbai: Global advertising expenditure is expected to grow 8 per cent in 2022, according to Zenith’s latest Advertising Expenditure Forecasts report, which was released on Wednesday. This represents a minor downgrade from a little over 9 per cent growth rate provided by Zenith in December 2021. 

    The Winter Olympics, the mid-term US elections, and the soccer World Cup, which will be held for the first time in the most advertising-intensive period of the year, the run-up to Christmas, will all help to boost growth. Faced with this difficult comparison, the growth will slow down to 5.4 per cent in 2023, before the Summer Olympics and US presidential elections help boost it to 7.6 per cent in 2024.

    Zenith’s forecasts for North America, MENA and Western Europe this year are unchanged at 12 per cent, 7 per cent and 6 per cent growth respectively. Latin America was downgraded slightly from 9 per cent to 8 per cent, but the Asia Pacific was upgraded from 6 per cent to 7 per cent, thanks to a very strong performance from India. 

    Severe disruption in Russia and its closest trading partners after the invasion of Ukraine will lead to a 26 per cent decline in ad spend in Central & Eastern Europe, even though most other markets in the region will continue to grow.

    Ad spend has remained on track despite the macroeconomic headwinds that emerged this year. High inflation, concentrated in essentials like heating, petrol, and food, is forcing consumers to reprioritise their spending, particularly the less well-off, and has led to a drop in consumer confidence. 

    But for now, consumer spending continues to grow, as consumers demonstrate their strong appetite for the travel and entertainment experiences that were denied to them over the pandemic. Business confidence is generally high, corporate investment is rising, and there is little evidence of widespread cost-cutting.

    India to lead growth with 21 per cent expansion this year

    Global ad spend is expected to increase by $58 billion in 2022, rising to $781 billion from $723 billion in 2021. Most of the new ad dollars will come from the US, which is forecast to expand by $33 billion in 2022, driven by continued, rapid digital transformation, accounting for 57 per cent of all the money added to the ad market this year. 

    China, Japan, and the UK come next, supplying 9.1 per cent, 6.2 per cent, and 5.8 per cent of new ad dollars, respectively. India is in fifth place, accounting for 4.6 per cent of the growth in ad spend this year, even though it is only the 12th largest ad market. India will be the fastest-growing market in percentage terms, expanding by 20.8 per cent, driven by election advertising and the resumption of festivals that were cancelled at the height of the pandemic.

    Zenith India chief executive officer Jai Lala said, “India continues to have a robust adex growth on the back of digital and TV. Key categories continue to be led by FMCG and the new app-based clients in the area of fintech, edutech, food tech amongst others.”

    Higher prices in traditional channels accelerate shift to digital alternatives

    The sustained growth in demand from advertisers is pushing up media inflation, particularly in television, where the supply of audiences is falling steadily as viewers switch to alternatives. Price rises vary widely for different audiences in different countries, but the global average cost of television advertising across all audiences is expected to rise by 11 per cent-13 per cent this year. 

    Online video prices are expected to increase by about 7 per cent, although in this case the supply of audiences is rising. Other digital channels where supply is climbing and volumes are flexible are inflating only modestly, with three per cent average price rises forecast for social media and other digital displays. 

    Out-of-home and radio prices will go up about four per cent this year, while print prices will remain stable, because demand for advertising in printed publications is falling as rapidly as readership.

    Brands that simply buy broad audiences to reach targets will not be able to avoid having to spend more to reach the same audiences. But brands that use first-party data to identify their most profitable customers, and combine it with third-party data to target their best prospects in the most efficient channels, will be able to mitigate much of the effect of media inflation. 

    The huge and growing volume of digital content consumption is making it more effective for brands to scale by aggregating digital audiences. Zenith predicts 62 per cent of ad budgets will be spent on digital media in 2022, up from 59 per cent in 2021, and that this proportion will reach 65 per cent in 2024. 

    Zenith Global Chief Strategy Officer Ben Lukawski said, “In a world where trading is becoming dominated by auctions, competitive advantage is achieved not by scale, but by data.”

    “Inflation will hit cheap reach buyers hard, but brands that make smart use of their data will manage costs and grow their business at the same time,” he added.

    Online video overtakes social media as the fastest-growing channel 

    Online video is now predicted to be the fastest-growing channel over the next three years: Zenith forecasts it will grow 15.4 per cent a year on average between 2021 and 2024, driven by the rapid development of connected TV, ad-funded video-on-demand, streaming and other video formats. 

    Connected TV is now a mainstream video platform in the US, with a higher penetration than cable TV, and is becoming established in other markets, especially in Western Europe and Asia Pacific. The introduction of cheaper ad-funded tiers by SVOD services like Netflix and Disney+ will boost growth further by providing new high-quality environments for brand communication. 

    Mixed video-on-demand models that combine subscriptions with advertising will also help online video audiences continue to grow across the world by recruiting consumers unwilling or unable to afford the growing roster of subscription-only services. Zenith expects online video ad spend to rise from $62 billion in 2021 to $95 billion in 2024.

    Online video will overtake social media, the fastest-growing channel for the previous nine years. Social media ad spend (which includes video ads in social media feeds) is still forecast to grow at an average rate of 15.1 per cent a year between 2021 and 2024, propelled by rising competition among platforms that is driving continued innovation on formats and closer integration with commerce. 

    Meta’s share of social media ad spend outside China has been falling steadily since it peaked at 89 per cent in 2019, reaching 85 per cent in 2021 as TikTok, Snapchat, LinkedIn and Pinterest gained market share. Zenith forecasts social media ad spend will rise from $153 billion in 2021 to $187 billion in 2022, when it will account for 25 per cent of expenditure on advertising across all media.

    Cinema and out-of-home will take third and fourth place among the fastest-growing media, averaging 11.9 per cent and 8 per cent annual growth between 2021 and 2024, respectively. 

    These are still recovering from the deep losses they suffered in 2020 and 2021 when cinemas were closed, and consumers were confined indoors. Cinema and out-of-home have a lot of ground to make up, however, and are taking their time to do so. Many brands that were forced to find alternatives, often digital, have found them effective, and see little need to shift their budgets back again. 

    Zenith expects cinema ad spend to reach $3.9 billion in 2024, well below its pre-pandemic level of $4.8 billion in 2019, while out-of-home will reach $45.0 billion in 2024, exceeding the $42.3 billion it achieved in 2019 for the first time.

    Linear television advertising will grow by 1.1 per cent a year on average between 2021 and 2024, from $173.6 billion to $179.2 billion, as price rises continue to compensate for loss of audiences. This ongoing decline in reach and efficiency will drive brands to digital channels, however, including online video. Television’s share of total ad spend is forecast to fall from 24.6 per cent in 2021 to 20.8 per cent in 2024, while online video’s share increases from 8.8 per cent to 11.1 per cent.

    “Online video is growing by creating new opportunities for building brand awareness, complemented by social media’s capacity for cost-effective targeting with low barriers to entry,” said Zenith Head of Forecasting Jonathan Barnard. “Online video is steadily narrowing the spending gap with television, and will be half as large as television by 2024.”

  • Only 26% of global marketers are confident in their audience data: Nielsen study

    Only 26% of global marketers are confident in their audience data: Nielsen study

    Mumbai: The digital dominance in marketing dollars notwithstanding, with continued digital fragmentation, marketers report data accuracy, measurement, and ROI as paramount concerns. While 69 per cent of marketers believe first-party data is essential for their strategies and campaigns, 72 per cent of marketers believe they have access to quality data, and only 26 per cent of global marketers are fully confident in their audience data, according to the global survey conducted by Nielsen.

    Nielsen’s 2022 annual marketing report titled ‘Era of Alignment’ surveyed nearly 2,000 global marketers between December 2021 and January 2022 to reveal a digital dominance in how dollars are being spent and exposed marketers’ lack of confidence in the data behind those decisions. As per the report, brands’ top priorities for 2022 are increasing brand awareness, breaking down measurement siloes, developing personalised strategies, and becoming more purpose-driven.

    As marketers are prioritising a digital-first approach, the social media spend increased by 53 per cent across global marketers, significantly more than the aggregate increase of TV and radio spend. However, they have struggled over the past two years to keep up with consumers’ changing media habits. The report illustrates how marketers need confidence in their data to focus equally on brand building and customer acquisition, doing so through both upper-funnel and lower-funnel planning and execution.

    The ‘Era of Alignment’ report found marketers around the world are experiencing similar areas of success and challenges, as shown by:

    Brand awareness is marketers’ top objective: To reach this goal, brands need to leverage an array of channels to reach the widest audience. Nearly two-thirds (64 per cent) of respondents stated that social media is the most effective paid channel with TikTok and Instagram dominating spend. Customer acquisition is their second objective, showing that marketers must focus efforts on the entire customer journey.

    Increased media fragmentation amplifies the need for holistic measurement: Marketers’ confidence in measuring the ROI of the full-funnel is only 54 per cent. Remove online and mobile video and confidence in measuring ROI across all other channels are under 50 per cent globally, and while nearly half of marketers plan to increase their spending on podcasts, their confidence in measuring the ROI of that investment is 44 per cent.

    It’s vital for marketers to use data to champion personalised marketing strategies: The increasing proliferation of channels produces an abundance of unique data sets. However, 36 per cent of marketers still claim that data access, identity resolution, and deriving actionable insights from data is either extremely or very difficult. The rise of connected TV (CTV) presents new challenges to traditional targeting solutions. CTV is a growing focus for global marketers, with 51 per cent planning to increase their over-the-top/CTV spending in the coming year. In 2021, Americans streamed almost 15 million years’ worth of content across subscription- and ad-supported platforms.

    Also Read: Connected TV: A growing market in India   

    By placing a greater emphasis on purpose-driven initiatives, marketers can better connect with consumers: Nielsen research shows over half of US consumers (52 per cent) purchase from brands that support causes they care about; similarly, more than 36 per cent expect the brands they buy to support social causes. While global marketers say their brands are emphasising purpose, Nielsen data shows that 55 per cent of consumers aren’t convinced that brands are fostering true progress.

    “The research reaffirms that marketers want to put money into channels to deliver immediate ROI, but this must be balanced with overall brand lift. As media engagement shifts, agility and data are critical to optimise the entire marketing funnel,” said Nielsen chief marketing and communication officer Jamie Moldafsky. “With the upcoming depreciation of third-party cookies, it’s understandable to see marketers prioritising personalisation and aligning their brand with causes their customers care about. Through our solutions – and this report – we’re continuing to help brands and marketers get actionable insights to make more informed, and quicker decisions.”

    This is the fifth annual marketing report produced by Nielsen. “The report is based on survey responses from marketers who manage marketing budgets $ one million or more; who work across a variety of industries (auto, financial services, FMCG, technology, health care, pharmaceuticals, travel, tourism, and retail); and whose focus pertains to media, technology, and measurement strategies,” according to data and market measurement firm.
     

  • GUEST COLUMN: How video marketing drives maximum conversions

    GUEST COLUMN: How video marketing drives maximum conversions

    Mumbai: The rapid growth of TikTok globally, as well as Instagram releasing ‘Reels’ over the last couple of years, is a testament to the rise in video consumption, with users preferring to watch short video clips on their mobile devices.

    These short clips, referred to as ‘snackable content’ are often shared by users on their social feeds as well as via messaging apps such as WhatsApp, Facebook Messenger, WeChat, etc. Most large brands have been quick to understand the importance of creating snackable video content, as part of their overall marketing efforts and have been leveraging this trend for quite some time, with 93 per cent of marketers saying that it is an important part of their marketing strategy.

    What is Video Marketing?

    Before we discuss video marketing, let’s take a step back and understand today’s consumer, who spends a good part of his/her day on mobile device. Right from checking the news, to social feeds, connecting with friends and family, to shopping & entertainment, their life revolves around their mobile phones. This offers brands a plethora of touchpoints to reach out to them, via search engine marketing, through ad placements on popular websites, and promoted ads on social feeds based on their interests.

    Coming back to the consumer, they are well aware of the ‘techniques’ used by marketers to gain their attention, which makes them look at alternative ways to understand which is the right product for them. Here’s where online influencers and other ‘word of mouth’ marketing plays an important role. Consumers are more likely to trust a product if it has been recommended by a friend or by someone she trusts. This is why, brands have been tapping popular influencers to create content featuring their products. This is manifest in the form of videos featuring product reviews, unboxing, how to use, etc.

    Why is video marketing important for brands?

    Gone are the days when brands can simply create a ‘360 Campaign’ and expect it to deliver the goods. While certain brands, especially in the beauty and lifestyle space see merit in associating with celebrities to endorse their products, from the consumer’s perspective, this only helps in driving awareness of the advertised product. Consumers would still want to know what others say about the product, read the reviews on online marketplaces, see comparisons between different products before putting down her money.

    Here’s where video marketing comes in! By reaching the consumer while he/she is scrolling through the social feed, or when he/she searches for a solution either on YouTube or on a search engine, video marketing enables brands to build a stronger connection with the consumer.

    Brands can reach out to consumers at different stages in their consumer journey by creating specific video content, which addresses these stages. In fact, as per research, 96 per cent of users have watched an explainer video to learn more about a product or service. What’s more, unlike brand films or TVCs, these videos are affordable to produce and brands can easily create a series of videos without breaking the bank!

    How does video marketing enhance conversions?

    As per a consumer survey on how they’d like to learn about a product or service, 69 per cent users said they’d prefer to watch a short video, in comparison to 18 per cent who’d rather read a text-based article, website or post, or just four per cent who’d like to view an infographic.

    The best part of video marketing is these videos help brands to make that all important conversion, by providing links to the brand website or brand store on marketplaces. These links can be embedded at the end of the video, can appear as a call-out at the bottom of the video and can also be placed in the video description, along with other relevant links to the brand’s website, social media pages, etc., thereby building the trust factor.

    According to a research by Wyzowl, 94 per cent of marketers say video has helped increase user understanding of their product or service, while 84 per cent say video has helped generate leads.

    (The author is creative director at BC Web Wise. The views expressed in the column are personal and Indiantelevision.com may not subscribe to them)

  • Clubhouse names ex-TikTok exec Parijat Kaushik as head of partnerships

    Clubhouse names ex-TikTok exec Parijat Kaushik as head of partnerships

    Mumbai: Social audio platform Clubhouse has announced its first-ever hire in India by appointing Parijat Kaushik as head of partnerships for the country. This is also the first country-specific appointment by the company outside the United States.

    In this role, Kaushik will be responsible for scaling Clubhouse’s operations in India.

    Prior to joining Clubhouse, Kaushik led marketing efforts for short video app TikTok and music streaming service Resso for the South Asia region.

    Kaushik is an integrated marketing generalist with experience in media, entertainment & technology domains.

    Previously, he also had stints at companies like Hungama, TinyOwl, and Sony Music Entertainment among others.

  • TikTok tops ad equity charts for second year: Kantar

    TikTok tops ad equity charts for second year: Kantar

    Mumbai: Data, insights and consulting company Kantar on Thursday released its report titled Media Reactions 2021, the second edition of Kantar’s global ad equity ranking of media channels and media brands. Ad equity refers to the attitudes consumers have towards the advertising experience within specific platforms and ad formats.

    Across branded digital platforms, TikTok remains top of the global ad equity rankings. Although leading the highest spot as overall platform in only one market – Taiwan, TikTok is the leading global digital platform in the important US market and is first or second-ranked of the global digital platforms in 9 of the 22 markets where it was measured.

    The inclusion of commerce platforms in this year’s ranking illustrates their increasing importance across the digital advertising landscape. Amazon ranks second globally among consumers, topping the list in 4 markets. Together with regional e-commerce giant Mercado Libre, which leads in Argentina, Amazon’s success showcases why e-commerce has entered the online media channel ad equity rankings in third place.

    Despite the prominence of digital platforms in daily life, consumers continue to be more positive about offline ad platforms such as cinema, sponsored events, magazine ads, and point of sale (POS). The popularity of podcast adverts has risen. Positioned at #11 in the overall ad equity ranking, they have overtaken influencer content as the preferred digital ad medium. Podcast ads are perceived as both better quality and more relevant compared to 2020, but also more repetitive, unsurprising given the increase in ad spend on the platform.

    Global vs Local: The report highlights the importance and challenge of market-specific media strategies. In 16 of the 23 markets surveyed the top-ranked media brand was a local media brand or a localised version of global media brands. The 10 of these 16 are news and magazine brands. This local success, together with differing attitudes to the ads on global digital media brands, makes balancing the benefits of scale of global media platforms with the promise of greater relevance from local media gems ever more important.

    The Innovator’s Dilemma: The report also underlines the challenge for brands in keeping their media mix reflective of the latest consumer media preferences as well as reflective of their own values and brand positioning. Marketers favour channels and platforms they believe provide both trustworthy and innovative advertising environments. Among the global brands, Instagram best manages this balancing act. YouTube, Google and Facebook are trusted platforms but are considered slightly less innovative.

    TikTok is not yet trusted by marketers as much as the more established platforms, but it has made enormous improvements in the past year. It remains comfortably the most innovative place for ads, and trust has doubled, so many more marketers are now positive about placing ads on the platform.

    Ad Spend Outlook: The report marketers’ survey provides insights into probable media growth areas for 2022. The vast majority of global marketers plan to increase spend on their favoured ad formats: online video, influencer content and social media ads. Many will reduce spend on print ads.  YouTube, Instagram, and TikTok are the platforms set to benefit most.

    Discussing the findings, Duncan Southgate commented: “The ad industry has been encouraged by the rapid recovery in 2021, as advertising has been used as one of the levers to fuel recovery in the wider economy. As we emerge into a new media landscape, brands need to understand which consumer and marketer attitudes have changed, and which have stayed the same. Which media brands have retained their appeal, and which have grown stronger? While the pandemic accelerated the growth of digital in every aspect of life, we have seen robustness in consumers’ preference for offline advertising, and some strong local news brands in particular.”

    “Marketers need to ensure their strategies respect those preferences alongside the benefits of scale delivered by global digital platforms. TikTok has done an impressive job retaining its differentiated advertising proposition with consumers – even as its user base has almost doubled over the past year. We have also seen the re-emergence of retail as a critical ad platform, both online and physically. Advertising strategies that seamlessly align with omnichannel retail strategies provide a great opportunity for marketers to deliver more popular campaigns.”

    Kantar, head of media- South Asia, insights division, Sandeep Ranade added, “Moving into 2022, we will see consumers adopting more and more digital channels and it will impact advertiser’s appetite for digital connection opportunities. Consumers do not differentiate between the way media is bought and hence it will no longer be offline vs online but a balance of reach vs receptivity and global vs local media partners to bridge the gap between what consumers prefer vs what advertisers perceive consumers prefer. We have also seen that Indian consumers generally have more pronounced views on advertising compared to the global audience”