Tag: Thomas Cook India Ltd

  • From temples to tourist hubs: Interim budget ushers in travel renaissance

    From temples to tourist hubs: Interim budget ushers in travel renaissance

    Mumbai: Diving into the interim budget, the tourism sector emerges as a key player, echoing the government’s strategic focus on boosting growth and employment. Industry experts share insights on the budget’s impact, ranging from temple tourism subsidies to transformative infrastructure plans.

    The budget unfolds as a roadmap, signaling substantial developments in air and rail connectivity, iconic tourist spots, and initiatives to tackle over-tourism, promising a dynamic landscape for the tourism industry’s resurgence.

    The following are the quotes:

    Temple Connect and International Temple Convention and Expo ITCX founder Giresh Kulkarni

    Reflecting on the activities of the International Temples Convention and Expo over the past year, which successfully brought together thousands of temples, fostering improvements in areas such as enhancement, beautification, surveillance, coordination, and an overall enhancement of pilgrim and devotee management systems, we present a noteworthy recommendation to the esteemed office of the Finance Minister. The comprehensive engagement with the temple ecosystem, encompassing industries related to temple devotion, spirituality, and cultural aspects, underscores the necessity for increased subsidy benefits.

    As we approach the upcoming times, it becomes imperative to uplift existing temple infrastructure through diverse avenues. Notably, the influx of international travelers to India, seeking pilgrimage or visiting temple premises, significantly contributes to the local temple economy through substantial financial spending. Therefore, the current budget prominently emphasizes support for temple tourism, general tourism, and spiritual tourism. In this interim budget, we also advocate for the backing of both corridor-centric and non-corridor-centric temples through the Smart Temples Mission, initiated by Temple Connect.

    Looking ahead, the International Temples Convention and Expo anticipate the participation of over 5000 temples under one roof, marking a significant step towards the Smart Temples Mission. This concerted effort is poised to have a profound impact on local economies, fostering entrepreneurship and benefiting sectors related to devotion and spirituality. Simultaneously, this initiative aims to transition commercially active taxpayers from the current non-tax-paying category to encouraging their participation in the tax-paying category, contributing to the economic growth of the temple ecosystem.

    Thomas Cook (India) Ltd executive chairman Madhavan Menon

    The interim budget presented by the finance minister has focussed on tourism with a multipronged approach that we believe will create a multiplier effect across aviation, tourism and allied sectors, boosting growth and employment generation.

    We welcome the announcements on airport development and expansion: having already doubled to 149 airports in the last decade, the government’s plans to boost air connectivity by the addition of 517 new routes across Tier 2-3 cities, carrying 1.3 crore passengers via the UDAN scheme, will play a critical role with vibrant hub and spoke air corridors to boost accessibility-affordability for regional India.

    Implementation of major rail connectivity corridors via the PM Gati Shakti program together with port and metro/rapid transport expansion will serve to create valuable multi-modal connectivity for tourism.

    We welcome the special focus on domestic tourism which represents a vibrant growth driver via the government’s plan of long-term interest-free loans to states; development of iconic tourism centres by states along with marketing on global standards. What was noteworthy is the reference to Spiritual Tourism and projects for port connectivity, tourism infrastructure and amenities on islands including Lakshadweep – aimed at development of India’s hidden gems and employment opportunities.

    Further, the strong capex outlay of Rs 11.11 lakh cr, a significant four per cent of our GDP, will serve as a catalyst to the Country’s growth potential and job creation.

    SOTC Travel Ltd MD Vishal Suri

    The interim budget presented by the finance minister has maintained status-quo on direct and indirect taxes thus keeping its impact neutral. The government has set focus on the overall travel and tourism sector via infrastructure development, green energy, sustainability and looked at diverse initiatives for domestic tourism via a strategic approach for each segment – aviation, ports (waterways) and rail to strengthen regional connectivity to tier 2 and 3 cities.

    We welcome the development on the rapid expansion of air connectivity with the addition of 517 new routes across regional India’s tier 2 and 3 cities via the UDAN scheme – this will play a key role in strengthening accessibility.

    The special focus on strengthening domestic tourism via implementation of rail connectivity corridors under the PM Gati Shakti initiative and upgrading 40,000 regular train boogies into high-speed Vande Bharat trains will definitely strengthen surface transportation.

    The government’s plan on focus on spiritual tourism, development of iconic tourist spots and island destinations of India including Lakshadweep (projects for port connectivity, tourism infrastructure, and amenities) will generate employment thus boosting India’s economy. What is noteworthy, is the government’s mindful move to form a panel to tackle challenges of higher population/over-tourism, especially in destinations with sensitive ecosystems.

    E-Factor Experiences Ltd MD Samit Garg

    The focus on tourism, including the development of iconic tourist centres and the promotion of the Blue Economy, can lead to more opportunities for cultural events, festivals, and experiential tourism initiatives. This could open new avenues for event managers to explore and innovate in thematic and destination events.

     

  • Thomas Cook India launches AI-powered chatbot ‘TeeCee’

    Thomas Cook India launches AI-powered chatbot ‘TeeCee’

    MUMBAI: Thomas Cook (India) Ltd announced the launch of ‘TeeCee’, a first-of-its-kind AI-powered chatbot, reiterating the company’s digital evolution strategy in its journey towards a seamless digital customer experience.

    According to a report by Bain & Company and Google, India has the second-highest active internet user base globally at 390 million in 2018. The report also indicates that the share of online travel booking spends, having increased by 25 per cent in 2018, is anticipated to grow to 35 per cent in 2021.

    Thomas Cook India’s growth reinforces this with over 27 per cent of its overall holidays being booked online.

    The launch of Thomas Cook India’s chatbot ‘TeeCee’ is part of a strategic initiative to service today’s impatient, digital-native customers, with a seamless near-human experience, across digital devices. The multi-use case and context-aware TeeCee is equipped with superior NLP (Natural Language Processing) capabilities for better understanding of user intent and offering appropriate services.

    TeeCee is built in association with Senseforth’s proprietary conversational AI platform for intelligent assistants that mimics human cognitive ability in understanding and actionising user intent. 

    Speaking on the launch, Thomas Cook (India) Ltd president and group head – information technology and ebusiness Amit Madhan said, "Thomas Cook India has always been at the forefront of cutting-edge digital innovation that focusses on seamless customer experience. I am hence truly excited with the launch of TeeCee – a first of its kind chatbot offering customers a near human experience. Our phased roll out in this digital evolution will enable end-to-end Forex transactions, which will be followed by Holiday and Visa service capabilities.”

    He concluded with, “TeeCee is a key step in our transformational journey to serving Digital First customers better."

    Senseforth.ai CEO Shridhar Marri said, “Today’s traveller expects a user-friendly, real-time, consistent and intuitive experience for their travel requirements and TeeCee is designed to address these needs. It is great working with Thomas Cook India, a leader in this space to create a virtual travel assistant that is poised to transform the way travel is serviced and fulfilled today.”