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Tag: Teamwork Communications

  • Teamwork Communications Group Celebrates 11th Milestone year in Communication and PR: Continues to grow in post Lockdown Period

    Teamwork Communications Group Celebrates 11th Milestone year in Communication and PR: Continues to grow in post Lockdown Period

    New Delhi,17th December, 2020:  Leading media relations agency Teamwork Communications Group has marked its 11th milestone year, displaying stupendous growth in business and workforce despite a COVID induced economic slowdown. The healthcare specialist agency added over 50 new clients to its kitty this year covering not just healthcare business, but an overarching list of accounts from diverse industries. The Group also increased its workforce by 30% this year.

    Founded by media and PR specialists Kamal Narayan and Nikky Gupta in 2009, Teamwork Communications Group has over the past 11 years cemented its place in the industry as the only healthcare specialist communications agency.

    However, it has also successfully diversified its communications capability beyond healthcare to effectively service an array of clients including start-ups, corporates, education and lifestyle sectors.Keeping up with the needs of the time, the agency expanding beyond its traditional PR business by establishing a dedicated social and digital media division a few years back.The digital and social media division has also show remarkable growth in recent years.

    “It was a difficult year for the industry, yet we managed not only to retain a majority of our clients but also add a large number of new businesses. Together, our PR and digital media divisions added over 50 new clients to our business, bucking the reigning trend of economic slowdown. Interestingly, a large number of new clients came from healthcare, pharma, EdTech and other technology based sectors. A number of organizations chose to cut down their large advertising budgets and turn to low-cost and sustainable PR activities to ensure a continuity in their brand communications,” said Nikky Gupta, Co-founder & CEO , Teamwork Communications Group.

    Despite the challenges of a lockdown and remote working requirements, the organization also continued to augment its human resource, increasing its workforce by 30% this year. Almost all departments of the organizations including PR, digital solutions as well as content hired aggressively to meet the needs of a growing business.

    Some of the new clients that added to the Teamwork kitty this year include healthcare providers NOVA IVF Fertility Clinic, Regency Hospital, Ujala Cygnus Group of Hospitals and Max Ventilators; international aesthetics giant Alma Lasers; EdTechstartupBada Business;pharmaceutical major ENTOD Pharma; sustainability startup The Better Home and snacks major Bikano to name a few.

    The Group continues to serve its longstanding list of patrons along with new clients.

    “Opportunities in traditional media remained limited this year on account of closures of several newspaper supplements and editions as well as an overall news focus on COVID related developments. However, we reacted swiftly to this shift and devised overarching communication strategies for our clients that gave them visibility in both traditional and digital media along with cultivating thought leadership for them. Going forward, we are looking to expand our presence beyond our conventional stronghold regions of Delhi and Mumbai and have a wider presence in southern India,” added Nikky Gupta.

    Going forward, Teamwork Communications Group is looking to expand its presence beyond its conventional stronghold regions of Delhi and Mumbai and have a wider presence in southern India.

  • Effective communication imperative during crisis

    Effective communication imperative during crisis

    Till as early as February, businesses across India were aggressively planning long-term strategies for expansion, growth and diversification. Others were looking at ways to find newer consumer bases abroad and making active hiring decisions. However, in a matter of weeks, the situation has changed dramatically with uncertainty and anxiety clouding the economy in the wake of the global COVID-19 crisis. The sudden shift and the need for an absolute lockdown and shutting of most manufacturing operations have resulted in a crisis that needs to be tackled using innovative strategies and effective communication. Yes, effective communication is a critical component for organisations manoeuvring through this crisis as a gap in communication often leads to an information lag and anxiety among stakeholders.

    It is imperative therefore that organisations and businesses adopt an effective communication strategy at this hour of crisis to provide timely updates, keep the stakeholders informed and build yourself as a thought leader with a humane touch. Communications and PR agencies are playing active roles as active communication strategy providers for organisations in this situation. 

    Reassuring stakeholders

    This is a key element of any communication that goes out from an organisation at a time of crisis – whether an internal crisis or an external one impacting the business. Stakeholders include consumers of your products and services, investors and shareholders as well as employees. As all these stakeholders face an uncertain future, timely information, updates and a transparent approach from the organisation’s end can go a long way in reassuring them. This is the right time to communicate regularly about how you are planning to stay afloat during this crisis, what your contingency plans are and how you plan to keep the strategies you are adopting to keep the business running during this extraordinary situation. A number of organisations have already come forward to announce their contingency plans; others have assured their employees that they will receive advance salaries to keep their households running at this difficult time in history.

    Address misinformation

    Misinformation and fake news is a major nuisance of our times. Be it health-related information or a government directive, it takes just a fake WhatsApp forward to spread a piece of false information disseminate like wildfire. To cite an instance, the COVID-19 crisis has impacted sales of newspaper publications due to fear about their potential in spreading the virus. Such was the impact that even the minister of information & broadcasting Prakash Javdekar had to tweet and clarify that touching newspapers will not spread the infection and that newspapers were critical to getting the right information at this period of time.

    For organisations dealing with this crisis, it is therefore important to use their communication channels to effectively dispel any misleading information. The teams in charge of our communication strategy must keep themselves abreast of such developments and religiously follow authentic sources of information such as WHO, ministry of health and other public health organisations. For hospitals and organisations in the healthcare domain, dispelling false narratives is all the more important. Addressing misinformation with alacrity is critical to any communication strategy at this hour.

    Build thought leadership

    A series of communications by Lifebuoy educating people about the importance of washing hands in this crisis has earned much praise in India. The communications published on bought space refrain from promoting Lifebuoy but clearly ask people to wash hands with whichever soap they have to prevent the infection.

    A global crisis is a difficult time for businesses but it is also an opportunity to establish you as a thought leader. Effective and innovative communication strategies play a vital role in this. Communication and PR agencies must aggressively scout for opportunities through which an organisation  or individual can build an image of a thought leader by addressing public concerns over the issue, offering innovative solutions to tackle the problem and advocating policy approaches for the government.

    Communicating with a humane approach

    At a time when countries across the world are living through disastrous tragedies, using communication strategies with a humane approach is another critical need. Communication strategists must keep this vital ingredient of strategy in mind. Communication should be mindful of the human tragedy and try to reach out to the people who are at the end of the suffering. If you were planning community-based CSR ideas, this is the right time to put them into action and communicate your plans through the media.

    (The author is co-founder and director, Teamwork Communication Group. The views expressed are hers and Indiantelevision.com may not subscribe to them.)