MUMBAI: When retail meets reboot, the savings add up. Tata Consultancy Services (TCS) has inked a strategic partnership with New Zealand’s The Warehouse Group (TWG) to modernise its technology backbone unlocking up to 40 million dollars in licence and managed service cost savings over five years.
The tie-up will see TCS consolidate platforms, trim technical debt and sharpen efficiencies across TWG’s end-to-end retail chain, from merchandising to supply chain. But it’s not just about cost-cutting: the IT giant will also help upskill TWG’s workforce in digital and AI capabilities, setting the stage for smarter, faster, and more resilient operations.
TWG Group CEO Mark Stirton called the deal “a significant step forward” after a year of belt-tightening. “TCS will build on our current cost initiatives and unlock the capability and capacity to obtain more value from the technology investments we’ve made to date,” he said.
For TCS, which already partners with the world’s top 10 retailers, the pact underscores its growing footprint in New Zealand. The company has been active in shaping the region’s digital future, from launching the Asia Pacific Digital Sustainability Index in 2022 to running STEM empowerment programmes like GoIT and GoIT Girls to inspire the next generation of innovators.
Armed with AI-powered platforms like TCS Omnistore for unified commerce and TCS Optumera for data-led merchandising, the consultancy brings both scale and smarts to the table. Tata Consultancy Services president for growth markets Girish Ramachandran summed it up: “We are committed to supporting one of New Zealand’s most iconic retail brands in streamlining systems and enhancing capabilities through AI adoption laying the foundation for sustained, long-term value creation.”
With efficiency, innovation and sustainability stitched into its plan, TWG’s latest retail chapter promises to be more than just business as usual, it’s retail therapy for the digital age.