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Tag: Tarun Menon

  • Urban Company celebrates nine years of service excellence in India with a heartwarming video

    Urban Company celebrates nine years of service excellence in India with a heartwarming video

    Mumbai: Urban Company proudly celebrates its ninth year of operations in India, marking its way as a leader in redefining the home services industry across the nation. Over the past nine years, the company has embarked on a journey marked by innovation, milestones and an unwavering dedication to excellence in providing at-home services to millions of customers.

    Showcasing the same, Urban Company has released a touching video narrating the story of a service partner engaging in a heartwarming conversation with a young boy during a bathroom cleaning service. What sets this video apart is a subtle conveyance of a crucial message – that all work deserves dignity and respect, underlining Urban Company’s steadfast commitment to empowering and upskilling its vast network of over 50,000 service partners.

    https://www.linkedin.com/posts/urbancompany_urban-company-turns-9-uc-impact-activity-7130808529472405504-jmLS?utm_source=share&utm_medium=member_desktop

     

     

     

     

     

     

    Urban Company director brand Tarun Menon said, “As we complete nine years of a transformative journey in India, we proudly uphold our brand promise – a commitment to provide unparalleled service excellence to our customers, while ensuring respect and dignity amongst our skilled service partners. Through this thought-provoking ad, conceptualised and created by the team at Talented Agency and Superfly Films, we have attempted to underline the importance of skilling, and that everyone should be respected for their work, irrespective of the job they undertake.”

    Urban Company’s mission is to empower millions of professionals worldwide and provide high-quality services to customers. Integral to this mission is the unwavering commitment to prioritising service partners’ skilling and training, serving as a cornerstone in redefining the future of work. Every service partner undergoes rigorous training, facilitated by experts and accredited by the NSDC, at one of its 200+ Urban Company training centers across India. This ensures that the professionals are equipped with the necessary expertise to provide exceptional services, contributing to the overall excellence that defines Urban Company.

  • Urban Company humanises face masks with #WearASmile campaign

    Urban Company humanises face masks with #WearASmile campaign

    NEW DELHI: As we all don masks to lead our daily lives in the new normal, in some ways we've all attained a degree of uniform anonymity. With most of our faces covered up, it's as though our true selves – who we are as a human – are also hidden. In light of this, Urban Company’s has unveiled the #WearASmile campaign, which aims to allay the diminished human element between consumers and professionals, by adding a smile to the face mask.

    Under this initiative, all service professionals will be issued face masks with a smile on it. The company believes that while masks keep consumers and service professionals safe, they make people (service professionals) invisible by hiding their faces and humanity. To this effect, all professionals on the platform will be issued face masks with smiles on them – as a small reminder of the human behind the mask, and a way to humanise the mask itself.

    Urban company director – marketing Tarun Menon said, “For our service professionals, masks hide their faces, making them unrecognisable; hiding the individuals behind the masks. Through the pandemic, we’ve heard stories from around the world that have reaffirmed our faith in the indomitable human spirit. Our intent with this small change to the masks our service professionals wear is to make the face mask in itself a little more human, with the smallest of reminders of that unbeatable human spirit – a smile.”

    Brands such as Uber, OYO, Big Basket, Ola Money and Pharmeasy have extended their support to this initiative – some will change their social media display pictures across platforms to their logos with smiling face masks on them in support.

    In addition, Urban Company’s app icon will also change to reflect the new smiling mask being issued to service professionals. At the outset of the pandemic, Urban Company was one of the first brands to add a face mask to their app icon, underscoring its commitment to offering safe services.

    So, be it on the mask or underneath it, smile. After all, a smile is a curve that sets everything straight.