Tag: Tarun Gupta

  • Boult from the blue as Goboult reboots with bold new brand play

    Boult from the blue as Goboult reboots with bold new brand play

    MUMBAI: Fasten your seatbelts, Goboult is here, and it’s not just screwing around. India’s fastest-growing wearables brand, formerly known as Boult, has hit refresh with a full-throttle rebrand, new name, new logo, and a supercharged strategy to match. Now called Goboult, the company is revving up its ambitions, targeting Rs 1,000 crore in revenue by FY26 after clocking Rs 800 crore in FY25 nearly double what it pulled in two years ago.

    The new identity reflects more than a cosmetic makeover. It signals a decisive leap towards premiumisation, international expansion, and a tech-forward future built on speed, style, and substance. The name “Goboult” isn’t just a tagline, it’s a mindset. The “Go” symbolises agility, boldness, and forward motion, qualities baked into the company’s DNA.

    And that story carries into the new logo: a screwhead (think resilience and precision) fused with an arrow (aka momentum and transformation). Together, they represent Goboult’s ambition to be the personal tech brand for a generation that doesn’t wait.

    “We’re not just changing our name, we’re changing the way we operate,” said Goboult co-founder Varun Gupta. “Goboult is about thinking bigger and moving faster. It’s a personal milestone for me, a project I built with heart and hustle. We’re not following trends, we’re setting them.”

    The rebranding is backed by a Rs 25 crore investment in R&D and design innovation. That includes building AI-first capabilities, integrating smarter software into wearables, and doubling down on user-centric design. Engineering and design teams are being scaled up as the brand sharpens its focus on next-gen personal tech.

    A significant pivot is also underway in distribution. Goboult plans to expand its retail footprint from 3,000 to over 30,000 outlets across India in the next 18 months. That’s 10X growth in general trade, modern retail, and experiential formats expected to drastically shift the revenue mix, making offline sales a key driver.

    On the product side, Goboult is stepping into the Rs 2,000 plus ASP segment with a focus on style-conscious, tech-savvy offerings: wearables, audio gear, and smart personal devices. The aim is clear be the brand that bridges fashion, function, and futuristic tech.

    Also in the pipeline: global expansion. Goboult is preparing for launches in the US, Europe, Southeast Asia, and East Asia starting next year. The new identity is crafted to resonate with global audiences, positioning the brand as a serious contender in the personal tech space beyond India.

    The company is also exploring design-first collaborations and pop culture-infused partnerships. A recent limited-edition tie-up with Mustang was just the beginning of a trend that aligns the brand with bold, Gen Z sensibilities.

    Goboult co-founder Tarun Gupta summed it up: “We’re building for scale and experience across product, packaging, and retail. Everything is aligned toward our Rs 2,000 crore vision by 2030. This is more than a rebrand, it’s a blueprint for global leadership.”

    With IPO ambitions down the line and a pulse on what Gen Z wants next, Goboult is racing ahead to become India’s most aspirational personal tech brand, one that doesn’t just follow trends, but leads the charge.

    The screw’s tight, the arrow’s loaded Goboult isn’t slowing down anytime soon.

  • Boult turns up the volume on CX with Kapture integration

    Boult turns up the volume on CX with Kapture integration

    MUMBAI: In a world where every second counts, Boult Audio is making sure not a single beat is missed even in customer support. Boult Audio, one of India’s fastest-growing consumer electronics brands, has partnered with Kapture CX, a SaaS-based customer experience platform, to supercharge its customer support ecosystem. The move comes as Boult scales its operations with a sale every three seconds and over 3 crore units sold since its 2017 debut.

    With over 150 service centres across the country, the brand needed a powerful, centralised solution to handle the growing tempo of customer queries. Enter Kapture, a platform that brings together social, app, web and call support into a single dashboard, fine-tuned for today’s hyper-connected consumer.

    “As we grow at a rapid pace, ensuring seamless and efficient customer support is non-negotiable,” said Boult Audio co-founder Tarun Gupta. “Kapture CX has made a real impact across our support operations, improving productivity and creating smoother experiences for customers at every touchpoint.”

    The integration enables Boult to juggle multiple customer interactions across Instagram, Facebook, Whatsapp, Youtube, Play Store, App Store, and more all without missing a note. Thanks to automated ticketing, API-powered order tracking, and cloud telephony, customer issues now land in the right hands, with faster resolutions and fewer back-and-forths.

    “This collaboration is a milestone,” said Kapture CRO Gaurav Juneja. “Boult is a brilliant example of a brand pushing the envelope in both innovation and service. With our real-time insights, multichannel automation and agent-friendly tools, we’re excited to help them keep their CX pitch perfect.”

    From agent productivity dashboards to built-in knowledge bases and vernacular content support, Kapture equips Boult with the data and tools needed to fine-tune support in every region. Even past service records from legacy systems are carried forward ensuring that every customer story, from warranty woes to tracking troubles, stays intact.

    With this high-decibel integration, Boult Audio isn’t just selling gadgets, it’s orchestrating a symphony of support.