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Tag: Strategic Growth

  • Alok Agrawal joins Kapture CX to supercharge strategic account growth

    Alok Agrawal joins Kapture CX to supercharge strategic account growth

    MUMBAI: If customer experience is the new battleground, then Kapture CX just added a heavyweight to its arsenal. Alok Agrawal has officially joined as head of strategic account growth, bringing a proven track record in enterprise product sales, revenue expansion, and customer engagement. With Kapture CX revolutionising customer interactions through Gen AI-powered solutions, Alok’s arrival signals a bold step forward in strengthening client relationships and business growth.

    Agrawal, an alumnus of IIM Calcutta and NIT Tiruchirappalli, steps into this role fresh from Razorpay, where he played a pivotal role in scaling enterprise product sales, driving revenue, and launching industry-first solutions. Before that, he led strategic initiatives at Paytm, where he spearheaded product sales for enterprise solutions and executed go-to-market strategies that helped shape the fintech ecosystem. From fintech to retail to manufacturing, Agrawal has consistently delivered high-impact results across industries.

    At Kapture CX, Agrawal is set to spearhead strategic account growth initiatives, ensuring that AI-driven customer experience solutions don’t just integrate seamlessly into enterprise operations, but also transform the way businesses engage with their customers. His deep understanding of enterprise needs and his forward-thinking approach will help push Kapture CX’s growth to new heights.

    Welcoming Agrawal aboard, Kapture CX CEO & co-founder Sheshgiri Kamath said, “Alok’s appointment comes at an important phase for Kapture CX as we continue to scale and innovate in the customer experience space. His extensive experience in enterprise product sales and revenue expansion will play a crucial role in strengthening our client relationships and ensuring seamless customer journeys.”

    Agrawal himself couldn’t be more excited, “Customers are at the core of every successful business, and I’m excited to contribute to Kapture CX’s mission of enhancing customer experience with smart, seamless solutions. I’m looking forward to working with this energetic team to improve customer interactions and expand into new and existing markets. While we are a young team, the enthusiasm here is infectious, and I’m eager to see what we can accomplish together.”

    With Agrawal’s leadership, Kapture CX is gearing up to deepen its client engagement, refine its AI-powered solutions, and expand its footprint in the customer experience space. The goal? To not just manage customer interactions—but to redefine them.

  • Archita Jasani joins Jojo app as VP – strategic growth & partnerships

    Archita Jasani joins Jojo app as VP – strategic growth & partnerships

    MUMBAI: In a major move within the OTT industry, Archita Jasani has been appointed as vice president – strategic growth & partnerships at Jojo App, a leading platform dedicated to premium Gujarati content. Known for her expertise in media, content strategy, and OTT growth, Jasani brings her vast industry experience to help steer Jojo App toward a dynamic and expansive future.

    Expressing her excitement, Jasani stated via Linkedin, “Jojo OTT App is reshaping the entertainment landscape for the Gujarati-speaking community, and I am thrilled to be part of this journey. The opportunity to collaborate with such a talented team and contribute to making Gujarati content more accessible, engaging, and globally relevant is truly inspiring.”

    With Jasani’s appointment, the company aims to further drive strategic expansion, forge impactful partnerships, and explore innovative opportunities to elevate the platform’s offerings and reach a broader global audience. She also aims to collaborate with industry leaders, content creators, and partners to build a platform that fosters a deep appreciation for Gujarati culture and storytelling.

    Jasani’s career is a rollercoaster of media milestones. She kicked off in 2003 at Aditya Birla Sun Life Insurance before diving headfirst into the world of entertainment. From Hungama, Times Group, and Eros Now, she mastered strategy, distribution, and partnerships with a knack for innovation.

    At V Hunt Digital Media, she put Chana Jor OTT on the Gen Z map, ensuring their binge needs were met. Now, with 20+ years of experience, she’s got the strategy, the vision, and the hustle to push Jojo App into uncharted success.

    As she embarks on this exciting new chapter, Jasani extended her gratitude, saying, “Thank you to everyone who has supported me throughout my journey. Here’s to new beginnings and exciting times ahead!”

  • Jaskaran Singh Kapany joins MobiKwik as chief marketing officer

    Jaskaran Singh Kapany joins MobiKwik as chief marketing officer

    Mumbai: MobiKwik proudly announces the appointment of Jaskaran Singh Kapany as its new chief marketing officer (CMO). In his new role, Kapany will spearhead strategic growth initiatives, collaborate with exceptional colleagues, and contribute to MobiKwik’s vision of revolutionising digital payments and financial services in India.

    With an impressive track record in marketing leadership roles, Kapany’s expertise will play a pivotal role in furthering MobiKwik’s commitment to transforming the digital finance landscape. His appointment underscores the company’s focus on innovation and customer-centric strategies to strengthen its position as a leader in digital payments. MobiKwik remains dedicated to enhancing financial inclusivity and delivering cutting-edge payment solutions that simplify lives across India.

  • MediaOne Global PBT surge by 182.6 per cent in Q2

    MediaOne Global PBT surge by 182.6 per cent in Q2

    Mumbai: MediaOne Global Entertainment Ltd unveiled its Q2 FY25 financial performance on 14 November 2024. The unaudited results showcased an intriguing blend of resilience and recalibration as the company navigates a volatile entertainment sector.

    Despite a subdued operating income compared to Q2 FY24, MediaOne demonstrated impressive cost management and operational agility, culminating in a profit before tax (PBT) of Rs 594.50 lakh—a remarkable 182.6 per cent surge from Rs 210.31 lakh in the same quarter last year. The after-tax profit stood at Rs 422.10 lakh, marking an impressive 100.7 per cent increase from Rs 210.31 lakh year-on-year.

    The total income for Q2 FY25 came in at Rs 2,412.40 lakh, down marginally by 2.6 per cent from Rs 2,475.14 lakh in Q2 FY24. This decline stemmed largely from reduced production revenues, which saw a 10 per cent dip. Nevertheless, MediaOne’s strategic foray into exhibition income generated Rs 2,202.40 lakh—a commendable first-ever contribution to total income.

    Total expenses saw a substantial reduction, dropping by 17.7 per cent to Rs 1,817.90 lakh from Rs 2,209.35 lakh in Q2 FY24. Key contributors to this achievement included:  

    – Depreciation and amortisation: A deliberate rationalisation effort capped these expenses at Rs 67.24 lakh, compared to Rs 133.96 lakh in the previous year.  

    – Employee benefits: Held steady at Rs 18.84 lakh, reflecting careful workforce management.  

    – Production cost efficiencies: Optimised material consumption resulted in a significant 15.3 per cent savings year-on-year.  

    The company’s financial prudence is evident in its strengthened cash flow from operations, which climbed to Rs 2,323.97 lakh in H1 FY25, compared to a negative outflow of Rs 177.70 lakh in H1 FY24. Furthermore, its short-term borrowings reduced by Rs 44.78 lakh, contributing to a healthier liquidity position.

    Despite these achievements, total liabilities rose to Rs 6,544.78 lakh as of 30 September 2024, an increase attributable to long-term financial commitments aimed at supporting upcoming projects.

    The results signal that MediaOne Global’s focus on sustainable, profitable growth is paying off—a promising trajectory as the entertainment industry braces for technological disruptions and evolving consumer dynamics.  

  • Fireside Ventures appoints Adarsh Menon as operating partner

    Fireside Ventures appoints Adarsh Menon as operating partner

    Mumbai: On 12 November 2024, Fireside Ventures, an early-stage venture fund focused on consumer brands, appointed Adarsh Menon as operating partner. This strategic addition aims to bolster the leadership team as Fireside Ventures continues its growth trajectory.

    In his new role, Menon will serve on the boards of select portfolio companies, offering his expertise and strategic insights. With a robust 23-year career spanning sales and marketing leadership at esteemed organisations like Flipkart, Hindustan Unilever Ltd, and GlaxoSmithKline Consumer Healthcare, Menon brings exceptional skills in team building, mentoring industry leaders, and driving business growth.

    Fireside Ventures, founder & managing partner, Kanwaljit Singh expressed, ‘We are delighted to welcome Adarsh to the leadership team and in the Fireside family. As we continue to grow and evolve as a fund, it’s essential to bring in leaders who share our passion for building sustainable, iconic consumer brands. Adarsh’s impressive track record in scaling businesses, coupled with his deep expertise in FMCG and e-commerce, makes him an invaluable asset to our team and portfolio companies. His appointment reinforces our commitment to supporting entrepreneurs with top-notch expertise, and we’re confident that his mentorship will help our companies navigate the complexities of the consumer landscape.’

    Menon shared his enthusiasm, stating, “Fireside has built a strong niche and stature in the ecosystem by living and practising the value of ‘Good’ – being founder-first and helping brands do good to do well. The track record of building purposeful brands is truly inspiring! I am delighted to join Fireside and be a part of this amazing journey.”

     

  • Atul Jain takes helm as MD & CEO of Aptech Ltd.

    Atul Jain takes helm as MD & CEO of Aptech Ltd.

    Mumbai: Aptech Ltd. appoints Atul Jain as its new managing director & chief executive officer. Jain will drive Aptech’s strategic vision, focusing on sustainable growth and innovation to strengthen the brand’s legacy in an evolving market.

    As MD & CEO, Jain will collaborate with the board to align Aptech’s operations with its core mission and values, emphasising integrity, creativity, and industry leadership. His efforts will center on shaping the company’s brand and outreach strategies to expand Aptech’s impact in vocational training.

    “I am deeply honoured and grateful to the Board of Directors at Aptech Ltd. for this incredible opportunity. Leading Aptech at this critical juncture is both a privilege and a great responsibility. My focus will be on empowering our teams, fostering collaboration, and leading the charge towards operational excellence. Together, we will continue to innovate, adapt, and deliver exceptional value to all our stakeholders, ensuring Aptech not only meets its goals but defines the future of the industry.” Jain stated.

    Jain, an IIT-Delhi and IIM-Calcutta alumnus, brings over three decades of experience across sales, marketing, operations, and strategy. Before Aptech, he held leadership roles at Orient Electric Ltd. and Samsung Electronics in India and Korea. His industry influence includes a tenure as chairman of CII’s Indian Fan Manufacturers Association and involvement with CEAMA and Delhi Management Association.

     

  • Zeel reappoints Punit Goenka as MD & CEO, eyes future growth

    Zeel reappoints Punit Goenka as MD & CEO, eyes future growth

    MUMBAI: Abraham Lincoln once said, ‘Nearly all men can stand adversity, but if you want to test a man’s character, give him power.’ Embracing this ethos, Zee Entertainment Enterprises Limited (Zeel) reappointed Punit Goenka as MD & chief executive officer, reaffirming its commitment to leadership stability and growth. 

    With more than 25 years in the media industry, Goenka is set to lead the company for another five years, from 1 January 2025, to 31 December 2029, focusing on content quality and profitability. The board of directors’ approval on 18 October 2024, marks a strategic move to ensure continuity and enhance shareholder value.

    The announcement comes amidst Zeel’s ongoing transformation, with Goenka leading initiatives aimed at optimising operations and driving content excellence. Under his stewardship, the company achieved significant growth, expanding its footprint to over 1.3 billion viewers across 190+ countries. Zeel has become a diversified entertainment powerhouse, with strong positions in broadcasting, digital streaming, films, and music.

    “We are confident that Punit’s vision and leadership will continue to drive Zee forward,” stated a company spokesperson. “His ability to identify growth opportunities and strengthen Zee’s market presence has been instrumental in our success.”

    Goenka’s reappointment comes as ZeeL pursues a strategic growth plan focusing on frugality, optimisation, and content quality. In recent years, the company streamlined its operations into four main segments: broadcast, digital, movies, and music. By realigning its organisational structure, Goenka aims to boost productivity, promote cross-functional collaboration, and enhance profitability.

    His emphasis on efficiency extends to resource utilisation, with recent measures leading to a significant improvement in the company’s EBITDA margins. In the first half of FY25, Zeel, reported a year-over-year increase of 330 basis points in its EBITDA margin, highlighting the impact of effective cost management and strategic content investments.

    Goenka’s leadership has also guided the company through multiple industry accolades, including the broadcaster of the year award and recognition for treasury transformation initiatives. He has been a proactive figure in the entertainment ecosystem, contributing to regulatory and industry bodies such as the Indian Broadcasting & Digital Foundation (IBDF) and the Broadcast Audience Research Council (BARC).

    Looking ahead, Goenka plans to deepen Zeel’s content creation capabilities, focusing on delivering top-tier entertainment that resonates with diverse audiences. 

    “We are committed to creating stories that not only entertain but also drive positive societal change,” he said. Goenka’s strategy also includes furthering the company’s Environmental, Social, and Governance (ESG) efforts, which have recently centred on sustainable development and social impact projects.

    Zeel has made strides in mapping its ESG footprint, implementing programs for women empowerment, heritage preservation, and rural development. Under Goenka’s guidance, the company aims to reduce its environmental impact while enhancing governance practices through stakeholder collaboration.

     

  • Birlasoft appoints Manjunath Kygonahally as CEO for ROW region

    Birlasoft appoints Manjunath Kygonahally as CEO for ROW region

    Mumbai: Birlasoft Ltd, part of the Rs 2.9 billion diversified C.K. Birla Group, announced the appointment of Manjunath Kygonahally (Manju) as chief executive officer (CEO) for Rest of the World (ROW) region, effective 2 January 2024. He will be based in the UK.

    Manju would be responsible for all business and strategic growth initiatives in the ROW region, comprising all regions outside of the Americas. Manju is a seasoned services industry professional with diversified industry expertise spanning market strategy, business development, service delivery, and operations. With a strong foundation in P&L and client relationship management, Manju has adeptly built high performing teams, demonstrating a proven track record across the United States, United Kingdom & Ireland, and Europe.

    Commenting on Manju’s appointment Birlasoft CEO and managing director Angan Guha said, “On behalf of the board of directors and the entire Birlasoft family, I extend a warm welcome to Manju. He possesses an exceptional leadership record, a unique knack for fostering lasting client relationships, and has successfully guided large-scale digital transformation programs. We are on a positive growth trajectory and well-positioned to continue building on our strong momentum. I am certain that Manju’s addition to our leadership team will further reinforce Birlasoft’s commitment to be bold, agile and ambitious and drive our next phase of growth.”

    In his previous role, Manju was leading the communications, media & entertainment (CMT) business for Cognizant’s Global Growth Markets based out of London. Over his twenty-five-year tenure, he held multiple leadership positions, where he conceptualised and spearheaded numerous strategic programs across various business units.