MUMBAI: Zepto is betting that Indians want their paracetamol as fast as their groceries. On 7 August Aadit Palicha, chief executive of the quick-commerce firm, announced the launch of Zepto Pharmacy on LinkedIn.
The service promises to deliver common medicines—from headache tablets like Saridon to antibiotics—within 10 minutes.
But the rollout is cautious. The pharmacy service is live only in select areas of Mumbai, Bengaluru, Delhi NCR and Hyderabad. Palicha said his team has spent 12 months perfecting “the customer experience, supply chain, and compliance at a small scale” before this limited launch.
“Our objective is to keep operational standards extremely high and not scale too rapidly given the complexity of this category,” he explained. The measured approach reflects the regulatory hurdles and safety concerns inherent in medicine delivery—a stark contrast to Zepto’s typically aggressive expansion in groceries.
If executed well, Palicha believes the service could “seriously improve the lives of millions of customers across the country and help make important medicines easier to access when we need them the most.”
The move marks Zepto’s latest attempt to diversify beyond groceries, where it competes fiercely with rivals like Blinkit and Instamart. Whether Indians will embrace ten-minute medicine delivery with the same enthusiasm they have shown for rapid grocery runs remains to be seen.


