Tag: Santosh Desai

  • Covid2019 boosts digital influence on consumers

    Covid2019 boosts digital influence on consumers

    NEW DELHI: Over the course of the last three months, consumers attitude and behaviour has gone through some very fundamental changes, shared Nimisha Jain, managing director and partner, Boston Consulting Group, while releasing the latest Facebook India-BCG findings. The novel SarsCov2 crisis has given a major boost to digital influence on consumers in the country. 

    The findings were revealed during a virtual event and panel discussion attended by several leaders of India Inc, and saw businesses such as Samsung India, Mondelez India and Big Bazaar, all of which have deep offline retail networks, throw light on how they’ve leveraged digital in these times.

    “If you go back in history, SARS in 2003 was a tipping point for e-commerce in China. We believe that this [the pandemic and lockdown] is an important time when we could have a similar shift in India as well,” Jain added.

    A key takeaway from the reports is that 70 per cent of urban consumers for mobile and 55-60 per cent for apparel will be digitally influenced. It’s critical that brands amp up their digital engagement and customise their proposition to win in the new normal.

    The report says that the online share for mobile phones is likely to reach 45 per cent in the coming two years; up from 38 per cent in the pre-crisis days. 

    The report has highlighted smartphones as an ‘essential’ category in consumer’s daily life, consumer spending sentiment for mobile phones continues to garner mixed responses. Around 29 per cent of the respondents to the BCG survey said they are more likely to decrease spending in the next six months; 40 per cent of which might buy a cheaper variant of a mobile phone, while 15 per cent of them might look at a cheaper brand altogether.

    The report says that three kinds of consumer trends have made the smartphone even more central to our lives—a reversal of past trends such as bringing the outside in-home through virtual experiences, acceleration of past trends leading to stronger adoption of digital and online, and the formation of new habits such as DIY. No wonder that 55 per cent of those surveyed said that they intend to increase spends on mobile phone via an online channel in the next six months.

    “We know that digital influence has significantly increased across the path-to-purchase – up to 70 per cent for some categories. We are now seeing businesses convert this increased digital influence into tangible business outcomes. A significant digital acceleration has happened on the back of social media, and with 400 million + Indians connected on the Facebook family of apps in India, we play a consequential role in the consumer journey. The opportunity for businesses now is to adopt new solutions that are now available, across the funnel – replicate in-person experiences by bringing alive virtual experiences, focus on efficiency and truly incremental outcomes by platform, and leverage friction-less ways of staying in touch with the consumer in times of physical distancing," shared Facebook India director and head global marketing solutions Sandeep Bhushan.

    90 per cent of consumers who have purchased apparel online during the lockdown has shown a willingness to continue. Within CPG, this figure is 80 per cent for food-related sub-categories, and 84 per cent for non-food-related sub-categories, these trends might follow beyond the pandemic, says the report.

    Futurebrands consulting MD and CEO Santosh Desai, one of the panellists, shared that the pandemic has made us adapt to new habits for instance online education, cooking etc. “Today we are forced to think of things in a new way and what will remain are the opportunities. Marketers should not be complacent, they should dig deep to challenge the current trends.”

    Furthermore, the report reveals that people intend to explore online channels a lot more for purchasing smartphones, consumer packaged goods, and apparel in the coming six months. For instance, 55 per cent intend to increase online spends on mobile phones in the next six months.

  • MEASAT  names Santosh Desai as sales director – Africa

    MEASAT names Santosh Desai as sales director – Africa

    NEW DELHI: MEASAT Satellite Systems has appointed Santosh Desai as sales director – Africa.

    Desai will be responsible for opening new markets in Africa, developing sales channels, and managing customer accounts for the company.

    Prior to joining Measat, Desai was head of products for satellite communications, media & managed services for a global telecommunications company based in India. 

    He holds a Bachelor Degree in Electronics & Telecommunications Engineering from Pune University and also completed an Executive Programme in International Business Management from Indian Institute of Management.

    Desai has more than 14 years of experience covering international projects, network operations, products, and sales in satellite and media.

  • When I write, I learn, it is a big inspiration: Ambi

    When I write, I learn, it is a big inspiration: Ambi

    MUMBAI:  In his three-decade-long career, chemical engineer-turned-adman MG ‘Ambi’ Parameswaran has handled a wealth of assignments across advertising, marketing and sales. The brain behind the transformation of Ulka Advertising into Draftfcb Ulka Group, this former IIT-ian not only knows his subject like the back of his hand, he has a sharp wit and a way with words to boot.

     

    Ambi, who has a slew of articles and six books on advertising and brands to his credit, has just finished penning his seventh book titled For God’s Sake – An Adman on the Business of Religion slated to hit stands next week. He spoke to indiantelevision.com about his new book and what he does best – writing and advertising…

     

    Why did you choose such a topic?

    I did my PhD on Religiousity and Consumer Behaviour from Mumbai University and it took close to five years of research to file my thesis. In so doing, I read over 500 books and articles on the subject and thought it was an interesting topic. Besides, not much had been written on religion and consumer behaviour. So, I thought of converting my thesis into a book which people could use and appreciate.

     

    What inspired you to write this book?

    The fact that when I write, I learn, is one big inspiration for me. Secondly, one is adding in some way to the knowledge depository of the country. Unfortunately in India, we are very possessive about knowledge and information, so my books are all about sharing whatever little I know with people who are interested in knowing more.

     

    How different is this book from your previous ones?

    I have written several books on advertising, a couple of books on branding, and a book on the Indian consumer. This book cannot be slotted into advertising or branding categories because it is more of a neutral book which is more about business, religion and consumers. There is a lot of reference to advertising in the book, and there is also a lot of reference to a lot of business ideas that have emerged in the book. Also, there are a lot of consumer segmentation issues that I have raised in the book.

     

    Whom are you targeting with this book?

    It would be the 28 or 29-year-old executive who wants to understand a little more about the Indian consumer or the 31-year-old businessman who wants a new idea for a business.

     

    This is your seventh book. What motivates you to write?

    Well, I have always wondered why there aren’t enough books on Indian consumers and Indian brands. From a historical perspective, the first person to really write a book on branding in the Indian context was Subroto Sengupta of Clarion Advertising. He was also my professor at IIM Calcutta and after him, for many a year, no one really wrote on Indian brands or advertising.

     

    My first book was published in 1999 and since then, we have had a lot of people like Santosh Desai, Rama Bijapurkar, Harish Bhatt and Anand Halve writing interesting books on such topics. It is a good and healthy thing that a lot of practising executives are putting down their knowledge and experience into books.

     

    Just how easy or difficult is it to put all this into a book? In your case, are you usually content once you are done with the final draft?

     

    I don’t think you can capture all the things you know in just one book because one is always reading and observing things all the time. For me, writing a book is also a learning process, so when I write a book, I read a lot more.  Even before you get down to writing the first paragraph, you have read and learnt so much. This book, for instance, took six months of writing, but for almost three years, I was researching and reading. So, it is a learning process and after you finish writing a book, one always thinks that you could have added something more. Overall, I’m happy the way the book has come out. It is very racy and it’s easy to read. That was my objective; it is in fact much lighter to read as compared to my previous books. It was planned!

     

    Which is your favourite book on advertising, and why?

    There are many books, so it is difficult to name any one. There are books on branding and advertising globally, and in India too, we are seeing some very good books.

     

    Do you feel youngsters today read books or are influenced by them?

    There is still a very significant section of the youth which reads books. If you look at what Amish Tripathi has been able to achieve, it is commendable. He is a guy who has brought a million new readers to the English books’ market. His books cut across age groups and that is amazing.

     

    Coming to advertising, do you think advertisers are stereotypical in their portrayal of characters, be it gender or religion-wise?

    No, I don’t think there is any stereotyping. Advertisers and advertising agencies tend to borrow from the popular culture around them. And they are normally ahead of the curve. That is why in the book, there is a chapter on ‘The mystery of the missing bindi’ and you will see advertisers are showing lesser and lesser women wearing a bindi because not wearing one is perceived as a symbol of modernity, which wasn’t the case some 20 years ago. However that doesn’t mean women aren’t wearing bindis. You will still see a lot of women wearing them. But the modernity has been picked up and used by advertisers.

     

    Coming back to your book, it will be available on…

    It will be available with e-book merchants, both as hardcover and as an e-book. It will also be available at all bookstores.

     

    Last but not the least, will we see another book from you?

    Not yet, maybe something after two years…

  • MICA launches Mica Indian Marketing Intelligence (MIMI)

    MUMBAI: Mudra Institute of Communications, Ahmedabad (Mica) has launched a market intelligence product called Mica Indian Marketing Intelligence (MIMI) that assists businesses in making sound and strategic marketing and business decisions in India.

    India‘s complex socio-cultural, political and demographical mix can present challenges in terms of developing new products, identifying market segments, designing market-entry strategy and effectively launching products into different regional markets with greater variation.

    Built around a data-fusion algorithm developed by the Professors and researchers of MICA, MIMI fuses the variety of structured information, compiled from authentic sources, to provide a composite, granular market-view. It also provides Market Potential Index (MPI) and other data separately for rural, urban and total Indian market for more than 630 districts, hitherto not provided by any other similar product.

    Mimi can be used by strategic decision makers to make informed marketing decision in various industry sectors like advertising, manufacturing, FMCG, durables, banking and finance.

    Mimi can also be used by researchers, consultants, entrepreneurs, academicians and students to get a better understanding of markets and their potential across India.

    The main highlights of MIMI are:

    • Provides Market Potential Index: As one of the most acute needs of the marketer is to arrive at a district prioritization for purposes ranging from market entry to product/Service launch, MIMI provides Market Potential Index (MPI) for 630 districts for rural, urban and total market. The higher the MPI, the higher is the market prioritisation. 
    • Provides a Wide array of Information and applicability: With 143 variables across rural and urban market, MIMI provides data related to Demographics, Agricultural, Financial Services, Media Ownership, Vehicle Ownership, House Hold (HH) Size and Usage, HH Basic Amenities, HH Light and Fuel, etc. to be applied across sectors ranging from Construction and FMCG to Telecom. 
    • Simplifies decision making: To interpret the data quickly and effectively, MIMI provides a host of features like Graphs, GIS maps, Quartile and Potentiometer in downloadable format. These features are helpful for better presentation of the data and clarity of analysis. For example, if a marketer would like to target a specific region, the Quartile-based model helps him to compare various districts on selected variables, simultaneously, to arrive at a comparative picture. 
    • User Friendly interface: With a highly interactive website and user friendly interface ,you can perform a large number of functions like execute simple arithmetic functions, customise variables, save work-space, compare districts across the states, besides others, with the help of MIMI‘s superlative filtered features.
    • Comes with Zero IT cost: MIMI is based on a powerful cloud platform. While the industries across all the verticals have understood and appreciated the importance of Cloud Computing. Mimi ensures that clients get a high performance platform without having to worry about software upgrades and hardware maintenance.
    • Has Composite score for selected categories of variables: To better understand the prosperity of a district and penetration of assets, composite score for selected categories of variables like agriculture, financial services, media ownership, and vehicle ownership are provided.

    Future Brands MD and CEO Santosh Desai said, “Mimi fills a crucial gap by putting together a comprehensive database that will provide immense value to business and research alike.”

    Center for Media Studies chairman Dr N Bhaskara Rao said, “Mimi is an invaluable one- stop reference source and master guide. It cannot be avoided by anyone interested in strategic marketing at macro and micro levels.”

  • Brand-comm ‘webinar’: Consumer insight best tool

    Brand-comm ‘webinar’: Consumer insight best tool

    MUMBAI: Consumer trends on the web were discussed at Brand-comm’s web seminar BrandWidth Online 2006.

    The seminar was addressed by Titan Industries managing director Bhaskar Bhat, McCann Erickson president Santosh Desai and Brand-comm CEO Ramanujam Sridhar.

    The seminar drove home the thought that consumer insight is the greatest tool, after all for marketers who want to keep pace in the changing market scenario.

    Some interesting questions to the panelists were on the movement behind the traditional Indian woman rising above her passivity, on consumer insights providing the way-forward for marketers and the role of technology in the consumer decision process. The panelists discussed the ‘More-Mania’ and the key drivers of consumer behavior in India.

    The seminar had 78 participants who logged in from different parts of the country.

  • Brand-comm ‘webinar’: Consumer insight best tool

    Brand-comm ‘webinar’: Consumer insight best tool

    MUMBAI: Consumer trends on the web were discussed at Brand-comm’s web seminar BrandWidth Online 2006.

    The seminar was addressed by Titan Industries managing director Bhaskar Bhat, McCann Erickson president Santosh Desai and Brand-comm CEO Ramanujam Sridhar.

    The seminar drove home the thought that consumer insight is the greatest tool, after all for marketers who want to keep pace in the changing market scenario.

    Some interesting questions to the panelists were on the movement behind the traditional Indian woman rising above her passivity, on consumer insights providing the way-forward for marketers and the role of technology in the consumer decision process. The panelists discussed the ‘More-Mania’ and the key drivers of consumer behavior in India.

    The seminar had 78 participants who logged in from different parts of the country.