Tag: Reed Hastings

  • Spencer Neumann appointed Netflix CFO

    Spencer Neumann appointed Netflix CFO

    MUMBAI: Spencer Neumann will be joining Netflix as chief financial officer, the company has confirmed. Before this, Neumann was CFO of Activision Blizzard and is also equipped with experiences from senior positions at The Walt Disney Company.

    Neumann will succeed David Wells who served as CFO since 2010.

    On Neumann’s appointment, Netflix CEO Reed Hastings said, “Spencer is a stellar entertainment executive and we’re thrilled that he will help us provide amazing stories to people all over the world.” For the departing David Wells, he said, “I also want to again say thank you to David Wells, on behalf of the company and our shareholders, for his invaluable contributions at Netflix over the past 14 years.”

    Neumann, describing his excitement said, “Netflix is a singular brand, and I’m excited and honoured for the opportunity to work with the Netflix team and all of our stakeholders to build on the company’s exceptional track record of success and innovation.”

    With increasing responsibilities at The Walt Disney Company, Neumann has also served in a number of positions for the company. He was the CFO and executive vice president of Global Guest Experience of Walt Disney Parks and Resorts, from 2012 until May 2017.

  • Netflix CEO excited about Disney’s entry into OTT

    Netflix CEO excited about Disney’s entry into OTT

    MUMBAI: Netflix has a new market threat – the upcoming streaming service Disney+. Despite all the market speculation, Netflix CEO Reed Hastings seems calm and relaxed. Hastings has said in an interaction with ET Now that he is excited about Disney’ launch and even praised it saying that the service looks good. He also mentioned that the service is thriving already in a highly competitive space amid HBO, YouTube, Hotstar, Amazon and linear TV.

    In terms of the Indian market, where the company is looking for the next 100 million subscribers, Hastings thinks they have been very successful in three years. After a free trial of one month, Netflix charges Rs 500 per month, which Hastings thinks is totally worthy for the high quality content the service offers as people in India pay Rs 200-250 ticket for one movie. He admits that there are free services like YouTube and cheaper options like Hotstar and Amazon but the Netflix boss is confident about his content.

    While Hastings does not deny the fact that with the current pricing it’s tough to penetrate mass audience, he thinks it is good enough for the first 100 million. For the first segment of target audience, Netflix is really focused on the fragment that watches English entertainment. Later on, the company will explore Hindi and other regional languages after getting into that market properly. He also said Netflix will have more pricing options in future but not for the next couple of years.

    “You know, we are the only one in the world with Sacred Games, House of Cards, To All the Boys I’ve Loved Before. So, all our content is exclusive and if we can build excitement around our content which is a unique proposition, then we will have great success. When you subscribe to Netflix, it’s not the only thing you do, you may use YouTube, Hotstar, other entertainment apps, so it’s one of the things that makes you happy,” Hastings commented.

    After Netflix’s Q3 results, there were reports that Netflix may slightly tilt its strategy when it comes to original movie release. There may be a number of Netflix originals which will have limited theatre screening.  While asked about that, Hastings said it already releases movies in film festivals and the OTT  is only an extension of that.

    As many investors are betting hard on Netflix, the CEO was asked about the reason. Taking the example of India where online content is exploding after Jio’s entry, he said that it is happening everywhere else in the world. People are using more internet thanks to low cost data which is really propelling the growth of services like Netflix.

  • Netflix has no plans to introduce cheaper offerings in India

    Netflix has no plans to introduce cheaper offerings in India

    MUMBAI: Denying market buzz about Netflix’s plan to introduce cheaper subscription plans in India, the streaming video giant’s CEO Reed Hastings said that an executive’s comments suggesting otherwise had been “misunderstood.”

    Hastings in an interview with Reuters noted that the OTT platform had three price tiers in India: Rs 500 ($6.90) for a basic plan, Rs 650 ($9.00) for a standard plan and Rs 800 ($11) for premium. Compared to the amount Netflix charges in the US, these prices are only modestly lower.

    “We see the typical mix across these three plans (in India) that we see in many other countries like the US, which would indicate that we don’t have a pricing issue. Because if it was, everyone would be on the lower price plan,” he said.

    After posting Q3 result in October, chief product officer Greg Peters said in an earnings call, “We’ll experiment with other pricing models, not only for India, but around the world that will allow us to broaden access by providing a pricing tier that sits below our current lowest tier.” This comment was widely perceived as an indication of the company’s plan to introduce lower pricing.

    “It got misunderstood as a decision that we are going to have lower prices in India, which is not something we are particularly contemplating,” Hastings said against this backdrop.

    However, Netflix boss did not deny that it’s not easy to penetrate a billion household with this subscription rate in Indian economy. Rather focusing on English-language, English-entertainment households will help to have a higher income. According to him, the high-end focus is “a practical, realistic” place to start and eventually targeting a broader audience.

    Hastings said Netflix could still thrive although Netflix has competitors in India including YouTube, Hotstar, Amazon who offer cheaper options for the audience. As YouTube is free, and Amazon is cheaper and cable is extremely inexpensive, that creates a consumer expectation. But Netflix boss added that the cost of Netflix in India was “like going to the movie theatre 2-3 tickets a month, but you get to watch a lot more.”

    While Netflix currently has more than 130 million subscribers worldwide, Hastings has said the India market could deliver the next 100 million subscribers.

  • Netflix adds 6.96 mn subscribers in Q3

    Netflix adds 6.96 mn subscribers in Q3

    MUMBAI: After a disappointing Q2 result, global streaming giant Netflix has again beat all expectations in its Q3 earnings. Netflix has not only added 6.96 million subscribers in this quarter but it has reported $4 billion streaming revenue for the quarter which is up 36 per cent year over year. However, the media company’s international revenue was down $90 million due to year-over-year impact from currency. The Reed Hastings-led company has proved again that it is still at the top of digital entertainment business despite threats from Amazon Prime, Hulu, HBO.

    The amazing subscriber growth came from US market as well as international market. Netflix netted 1.09 million new streaming subs in the US and 5.87 million internationally. The disruptor in world entertainment is projecting it will add 9.4 million net subscribers during the next quarter.

    Though Netflix has licensed content on its platform, it will rely on its TV and film studios to make more of its own content. As quoted by CNBC, Netflix chief content officer Ted Sarandos said its original shows tend to be more valuable than licensed ones.

    “We also continue to expand our international originals, with projects spanning India, Mexico, Spain, Italy, Germany, Brazil, France, Turkey and throughout the Middle East to just name a few. In India, our hit series Sacred Games was followed up by Ghoul in late August. La Casa de las Flores, our latest Mexican original, has become a big hit,” the company said in a letter to shareholders.

    Netflix’s free cash flow in Q3 was -$859 million vs. -$465 million in the year ago quarter. It anticipates that it will be closer to -$3 billion than to -$4 billion for the full year 2018.

    The company also spoke about its competitors while emphasising that internet entertainment is leaving more opportunities. “Content companies such as WarnerMedia and Disney/Fox are moving to self-distribute their own content; tech firms like Apple, Amazon and others are investing in premium content to enhance their distribution platforms. Amid these massive competitors on both sides, plus traditional media firms, our job is to make Netflix stand out so that when consumers have free time, they choose to spend it with our service,” the streaming service commented.

  • Netflix CFO David Wells to quit

    Netflix CFO David Wells to quit

    MUMBAI: After a 14-year stint in the company, Netflix chief financial officer David Wells plans to step down. Since 2010 Wells served as the CFO, at a time when Netflix started to see its growth. However, he will leave after helping the company choose his successor.

    The search for new CFO will include both internal and external candidates. In post-Netflix life, Wells intends to focus more on philanthropy.

    “After discussing my desire to make a change with Reed [Hastings, Netflix’s chairman and CEO], we agreed that with Netflix’s strong financial position and exciting growth plans, this is the right time for us to help identify the next financial leader for the company,” Wells said.

    He was one of the key members who helped Netflix during its aggressive international expansion as well as to up its $8billion content spend through a debt-fuelled fund. During his tenure Netflix’s subscriber numbers went up from 23.6 million during the first quarter of 2011 to more than 124 million as of the second quarter of 2018.

    “David has been a valuable partner to Netflix and to me. He skillfully managed our finances during a phase of dramatic growth that has allowed us to create and bring amazing entertainment to our members all over the world while also delivering outstanding returns to our investors,” Netflix CEO Reed Hastings said.

  • Netflix, Amazon woo Indians with different business models

    Netflix, Amazon woo Indians with different business models

    MUMBAI: The vast scope of Indian OTT market is undeniable. Two global streaming giants Netflix and Amazon started their endeavour in India around the same time but the latter stands at a better position. Netflix is enriching its local content library in a great momentum hooking top faces from Bollywood. While the big bosses, Jeff Bezos and Reed Hastings, both have mentioned the Indian market as an important part of their long term strategy, they are approaching the market with entirely different business models.

    From the beginning Amazon Prime Video has caught the pulse of the market that being locally relevant is the necessity. Within one year of its rollout in India, it premiered its first Indian original series Inside Edge starring Richa Chada, Tanuj Virwani, Vivek Oberoi and Angad Bedi. The story revolves around a fictional T20 cricket team, Mumbai Mavericks. It continued its march in the local library with Breathe starring R Madhavan which was even dubbed in two local languages Tamil and Telugu.

    Despite starting with fiction it has not limited its variety. From music reality show to standup comedy, it has touched various genres which appeal to Indian audiences easily. While in The Remix celebrity judges Sunidhi Chauhan and Amit Trivedi were big bets to woo audiences, for Comicstaan it could gather India’s rising stars of the comedy scene – Tanmay Bhat, Biswa Kalyan Rath, Kanan Gill, Kenny Sebastian, Kaneez Surka, Naveen Richard and Sapan Verma as judges.

    On the other hand, while Netflix is a late entrant to the Indian original content segment, it is launching and announcing back to back originals in a short span as it did in the global market too. Starting from a romantic comedy like Love Per Square Foot to Lust Stories to its critically acclaimed first Indian original web series Sacred Games it has started offering Indian audiences high quality productions in good quantity. Netflix is also trying to tap mass audience genres including horror in Ghoul and cricket and corruption in Selection Day. “With the triplet of Raw Stories, Sacred Games, and Ghoul, we are really getting some nice momentum in our India growth,” Netflix CEO Reed Hastings said. Moreover, other than India, Sacred Games has been critically acclaimed outside the country also.

    “Netflix has started taking “made in India” content to a global audience, which is a good thing to happen for India. It is time India exported its fabulous storytelling abilities, and what better platforms than these?” media and entertainment advisory services partner at Ernst & Young Ashish Pherwani said.

    India, holding a vast cultural difference, makes the play tougher for international players. Only Hindi content will not be enough for the platforms to win over the streamers across the country. From this aspect, Amazon is ahead in the race not only did because of the launch of its first Amazon Exclusive in Telugu, Gang Star this June but also the library of regional movies. Even in terms of overall library of Indian movies Amazon’s streaming service is way better than Netflix. After its Q2 result, Netflix executives themselves admitted the need to scale up its regional content. “We’ve got a long way to go to expand languages and many other aspects to be able to cover the Indian market, to be a broad Indian product,” Netflix CEO commented. Especially at this moment while the next wave of OTT content consumption growth is coming from Tier II, Tier III cities, both the platforms highly needs to focus on regional content.

    The basic difference lies between the business models of these two honchos. Netflix is targeting the affluent households as well as the audience that adores quality content and is ready to pay for its high pricing model. While still now Netflix is running with a niche approach, Amazon has a larger play in the country with its e-commerce business. Amazon lures streamers with its Amazon Prime services. Netflix is still experimenting with its pricing models in the country while Amazon has introduced a new monthly subscription at Rs 129 other than its yearly model.

    “Both of them are trying to invest a lot in Indian market by doing two things one is obviously creating original Indian content but also getting content from overseas into India. From that perspective, as both of them are doing it from a different price point, you can never tell that one is way ahead of the other,” PricewaterhouseCoopers (PwC) partner and leader, media and entertainment Frank D’Souza said.

    “Amazon has the advantage because it is offering music, prime services, the whole game. For Amazon, it is about how to keep the customer on its platform as long as possible. Whether that helps in sales of products, video consumption, audio consumption their strategy is different. Netflix is a pure video play. Hence for Netflix, the question is that is original content enough to attract customers? The answer could be yes because the economies are different,” he added.

    Even so, their pricing is higher as compared to the rates offered by local DTH and cable operators who offer a huge array of channels at a low cost. For SVOD OTT platforms, a consumer has to pay for subscription on top of data prices.

    However, as data prices are reducing, the launch of FTTH service by Jio creates more opportunities for entire OTT market in India. “Indian OTT subscriber base is growing on the back of some of the lowest data charges in the world. In addition, the launch of Jio Fiber will enable consumption of digital content on the larger screens. This will bode well for subscribers of Netflix and Amazon Prime, and help them meet their growth targets. We estimate a 6x growth in regular OTT paid subscribers by 2020,” Pherwani commented.

    While ultimately content will be the king for both Netflix and Amazon, especially in a market where local players like Hotstar, ALTBalaji, Eros Now, ZEE5 are betting big with differentiated content including sports, regional and Bollywood movies, regional originals, partnerships like Amazon-Airtel, Netflix-Tata Sky will also help both the platforms for winning more market share in the country. However, along with the localised content, the charm of The Crown, House of Cards, Goliath never fades away!

  • Netflix sees tremendous advantages for internet viewing in India

    Netflix sees tremendous advantages for internet viewing in India

    MUMBAI: Though Netflix did not deliver an outstanding performance for Q2 2018, its focus on India has surely risen. In the follow-up conference call, India was mentioned 20 times, which is higher than the last nine quarters combined.

    Netflix CEO Reed Hastings admitted the challenges in the Indian market. “We’re way behind YouTube, Hotstar. Those are really the leaders on the internet. There’s so much TV viewing, that linear TV that could be internet viewing and the advantages are tremendous in India for internet viewing because you don’t get the ad load that you see that’s so high in all of the other platforms. So, Netflix is having great success getting established, getting our reputation going,” he commented.

    With Raw Stories, Sacred Games, and Ghoul, the company expects to gain good momentum but needs to focus on adding languages and better pricing. “It’s really I think accelerating the brand perception of Netflix as not just an out-of-towner, but someone who is producing content that you care about in every part of the world,” Sarandos commented on local content strategy in the global market. Its first Indian original Sacred Games is doing well while Ghoul is releasing in August.

    “Paid net ads are up compared to year ago and forecast to be up on a year-over-year basis in Q3. The fundamentals have never been stronger. Our viewing is setting year-over-year records. So, we’re feeling very strong about the business,” Hastings said in an earnings call.

    Netflix isn’t worried since it has observed a pattern of unprecedented growth in Q1 followed by flat growth in Q2 and Q3.

    “We started investing our own unscripted programming and have had some really great, out-of-the-box hits with Nailed It and Fastest Cars and Queer Eye, that are doing great with our watchers relative to building an audience. Also, you saw Queer Eye did quite well at the Emmy nominations announced last week. We’re really excited with the progress and the speed to market we’ve been able to do our unscripted shows at really high quality,” Netflix chief content officer Ted Sarandos said.

    While the good romantic comedies have gradually disappeared in the last two decades, the internet content king is reviving the old charm with movies like Kissing Booth, Set It Up. The movies have been delivering good viewership, as claimed by the company. Other than this genre, Netflix will have movies with critically acclaimed directors like Martin Scorsese and Alfonso Corona next year.

    While the company has planned to invest $8 billion only in content, it will continue to operate with debt to finance as it remains the most cost-effective source of capital for the company. “Obviously, we’d love to get to that point where we’re organically and self-funding content. We do see a point where we can get there. But until we do, we see debt as the right choice in terms of cost of capital,” Netflix chief financial officer David Wells said. This strategy may pay off well if it can raise the price with the addition of subscribers.

    Going forward, Netflix wants to highly emphasise on products too. From better mobile UI, smart downloads to faster TV experience, everything is being talked about. Along with happy subscribers, it wants to make more people aware of the brand. Despite a worse Q2 result, it will definitely continue to be a good choice for investors.

  • In Q2 earnings call, Netflix’s added focus on India

    In Q2 earnings call, Netflix’s added focus on India

    MUMBAI: Though Netflix did not deliver an outstanding performance for Q2 2018, its focus on India has surely risen. In the follow-up conference call, India was mentioned 20 times, which is higher than the last nine quarters combined.

    Netflix CEO Reed Hastings admitted the challenges in the Indian market. “We’re way behind YouTube, Hotstar. Those are really the leaders on the internet. There’s so much TV viewing, that linear TV that could be internet viewing and the advantages are tremendous in India for internet viewing because you don’t get the ad load that you see that’s so high in all of the other platforms. So, Netflix is having great success getting established, getting our reputation going,” he commented.

    With Raw Stories, Sacred Games, and Ghoul, the company expects to gain good momentum but needs to focus on adding languages and better pricing. “It’s really I think accelerating the brand perception of Netflix as not just an out-of-towner, but someone who is producing content that you care about in every part of the world,” Sarandos commented on local content strategy in the global market. Its first Indian original Sacred Games is doing well while Ghoul is releasing in August.

    “Paid net ads are up compared to year ago and forecast to be up on a year-over-year basis in Q3. The fundamentals have never been stronger. Our viewing is setting year-over-year records. So, we’re feeling very strong about the business,” Hastings said in an earnings call.

    Netflix isn’t worried since it has observed a pattern of unprecedented growth in Q1 followed by flat growth in Q2 and Q3.

    “We started investing our own unscripted programming and have had some really great, out-of-the-box hits with Nailed It and Fastest Cars and Queer Eye, that are doing great with our watchers relative to building an audience. Also, you saw Queer Eye did quite well at the Emmy nominations announced last week. We’re really excited with the progress and the speed to market we’ve been able to do our unscripted shows at really high quality,” Netflix chief content officer Ted Sarandos said.

    While the good romantic comedies have gradually disappeared in the last two decades, the internet content king is reviving the old charm with movies like Kissing Booth, Set It Up. The movies have been delivering good viewership, as claimed by the company. Other than this genre, Netflix will have movies with critically acclaimed directors like Martin Scorsese and Alfonso Corona next year.

    While the company has planned to invest $8 billion only in content, it will continue to operate with debt to finance as it remains the most cost-effective source of capital for the company. “Obviously, we’d love to get to that point where we’re organically and self-funding content. We do see a point where we can get there. But until we do, we see debt as the right choice in terms of cost of capital,” Netflix chief financial officer David Wells said. This strategy may pay off well if it can raise the price with the addition of subscribers.

    Going forward, Netflix wants to highly emphasise on products too. From better mobile UI, smart downloads to faster TV experience, everything is being talked about. Along with happy subscribers, it wants to make more people aware of the brand. Despite a worse Q2 result, it will definitely continue to be a good choice for investors.

  • Netflix shares sink after it misses Q2 subscriber growth expectations

    Netflix shares sink after it misses Q2 subscriber growth expectations

    MUMBAI: Making some analysts’ prediction true, Netflix could not live up to its second-quarter earnings expectations. The streaming video giant added 5.15 million subscribers worldwide compared to the expectation of 6.2 million new subscribers. Following the result, the company’s stock fell down 14 per cent.

    In the domestic market of the US, the company added 670,000 subscribers while in international market it signed up 4.47 million subscribers. For domestic market Wall Street analysts expected 1.23 million net adds and 5.11 million overseas for the period. Now, the fear has risen that the company’s rapid growth is slowing down. Despite missing the expectation in terms of subscriber growth, it beat earnings expectations of $0.79 per share by reporting $0.85 EPS for the quarter.

    “Investors are devastated by Netflix’s Q2 projection that went down in dramatic flames. Now future projections are suspect and that decimates valuation,” private equity firm Patriarch’s CEO Eric Schiffer said as quoted by Reuters.

    “We had a strong but not stellar Q2,” Netflix said in a quarterly letter to shareholders. “This Q2, we over-forecasted global net additions… as acquisition growth was slightly lower than we projected,” the company added. Netflix CEO Reed Hastings said median viewing hours was growing but without sharing any specifics.

    Though Netflix is leading the market globally, competitors including Amazon, Hulu, and Apple are also gaining foothold in the market making things tougher for the company. The deal between AT&T and Times Warner is also an indication of increased competition for the platform. Even in India, from where Netflix targets to add a huge number of subscribers, its international rival Amazon and players like Hotstar, Voot, ALTBalaji have strong foothold in the market.

    “We’ve seen this movie of Q2 [subscriber net adds] shortfall before, about two years ago in 2016 — and we never did find the explanation to that, other than there’s some lumpiness in the business,” Netflix CEO Reed Hastings said adding that the company continued to perform after that also.

  • Jonathan Friedland, Netflix PR chief, sacked over racial slur

    Jonathan Friedland, Netflix PR chief, sacked over racial slur

    MUMBAI:  Netflix has fired its chief public relations executive Jonathan Friedland for repeatedly using the N-word slur during company meetings.

    Friedland first used the word in a meeting with employees and then repeated it in a follow-up discussion with the human resource department. 

    ‘I’ve made a decision to let go of Jonathan Friedland.  Jonathan contributed greatly in many areas, but his descriptive use of the N-word on at least two occasions at work showed unacceptably low racial awareness and sensitivity, and is not in line with our values as a company,” Netflix CEO Reed Hastings stated in an email to his employees, according to The Hollywood Reporter.

    Friedland first joined Netflix in February 2011 after working for Disney. He oversaw media and content publicity for the streamer’s original series, films and specials in 190 countries around the world.

    Friedland took to Twitter to inform his followers about Netflix and him parting ways after seven years. The company is yet to name his replacement.

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