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Tag: Ookla

  • Idea is now MP & Chhattisgarh’s fastest 4G Network for uploads; as verified by Ookla

    Idea is now MP & Chhattisgarh’s fastest 4G Network for uploads; as verified by Ookla

    MUMBAI: Idea has emerged as the fastest 4G network for uploads in Madhya Pradesh and Chhattisgarh, as verified by Ookla – the global leader in broadband testing and web-based network diagnostic applications. Results of 4G data speed tests done across the region have revealed that Idea 4G is the fastest network in terms of upload speed in the entire region of Madhya Pradesh and Chhattisgarh.

    Ookla’s findings have verified Idea 4G upload speeds to be the highest as compared to all other top operators in MP & CG. Now with Idea 4G, customers can now enjoy making group video calls, binge on series or movies and share photos or videos and everything they love doing at the fastest speed.

    Speaking on the development, Mr. Vishant Vora, Chief Technology Officer, Vodafone Idea Ltd. said, “We are deploying new age technologies to enhance customer experience as we build a robust, future ready network in Madhya Pradesh & Chhattisgarh. Ookla verification is a recognition of our consistent efforts to provide better network experience to our valued customers.”

    Vodafone Idea Ltd. is on a major network modernization exercise to ensure that customers get a seamless data experience and connectivity in both rural and urban locations of Madhya Pradesh & Chhattisgarh. The company offers 4G, 3G and 2G services through a large spectrum portfolio of 61 MHz utilized across 12,106 sites. Post network integration, Idea coverage is available across 664 Towns and 53,130 villages in the Madhya Pradesh & Chhattisgarh circle covering 260800 sq. km area.

    The recent network initiatives have resulted in Idea 4G delivering fastest upload speeds in the region and the recognition by global leader – Ookla at this stage validates the efforts of the company.

    According to Mr. Rajesh Naik, Business Head – MP & CG, Vodafone Idea Ltd., “We are delighted to be verified as ‘MP & CG’s fastest 4G network for uploads’. We hope our customers will continue to enjoy the benefits of Idea 4G and take delight in our premium content offerings from Sony LIV, Zee5, Shemaroo, Hoi Choi etc. available on the Idea Movies & TV App. We are also confident that our strengthened network presence and faster 4G speeds will attract more customers to the Idea network in MPCG.” 

    Fastest 4G upload speeds in MPCG is based on analysis Ookla of Speedtest Intelligence® data of tests taken by 4G users using popular Speedtest app from Apr – June 2019. MP & CG’s Fastest 4G upload speed Network verification is based on mean 4G speeds.

  • OpenSignal too finds Airtel better than Jio in 4G speed, latter tops in reach

    MUMBAI: Bharti Airtel is the top performer among the mobile service providers in India in terms of 4G data speed, concluded a report by OpenSignal, a provider of insights into coverage and performance of mobile operators worldwide.

    OpenSignal said its survey was based on 1.3 billion measurements from 93,464 customers on the major wireless networks between December 2016 and February 2017. It stated that Airtel’s average 4G speeds came in at 11.5 Mbps. In second slot was Vodafone at 8.59 Mbps and Idea was the next with speeds of 8.34 Mbps. Jio was fourth, with speeds down to 3.92 Mbps. This clearly showed that Airtel still continues to be the best network of India.

    All the carriers were found to be below the current 17.4 Mbps global average for 4G download speeds.

    However, Jio customers were able to get an 4G signal from its network 91.6 per cent of the time. Idea came in second place at 59.45 per cent, Vodafone was third at 59.05 per cent, and Airtel came in fourth in this category with 54.72 per cent.

    Global internet speed test platform Ookla, based on web and app platforms, had recently shown Airtel as the top 4G high-speed internet provider in India. But, the report was questioned by Jio. Earlier this week, TRAI released a report suggesting Jio was the fastest 4G high-speed internet provider, while Airtel was the third-fastest.

    Also Read: Airtel does not agree with ASCI’s ‘conclusion’ on misleading ad

    Jio freebies: TDSAT puts off Airtel-Idea hearing to May

    Jio says Ookla has admitted to flaws in speed measurement system

  • Airtel does not agree with ASCI’s ‘conclusion’ on misleading ad

    MUMBAI: The Advertising Standards Council of India (ASCI) has given a statement in favour of Reliance Jio and has asked Airtel to stop the ads that were misleading for several reasons. Bharti Airtel however does not agree with ASCI’s decision and will file an appeal as per guidelines. It said its campaign is based on the findings by Ookla – the globally recognised leader in mobile speed tests and also a benchmark for reputed global operators.

    Reliance Jio has been in a tug-of-war with incumbent telecom operators with its launch of Jio 4G services in India. Regardless of the quality of the service or the speeds, which has always been a debatable topic, Jio is on the forefront, and other operators are trying to catch up with it. Jio sent a legal notice to Ookla for what it calls wrongly calling Airtel as the leader of speed.

    Jio’s complaint to ASCI was considered by the Fast Track Complaints Committee (FTCC) on 29 March 2017. The FTCC referred to the terms and conditions (https://www.airtel.in/fastestnetwork/download/terms-and-conditions-fastest-network-ookla.pdf) and noted that some clauses were considered to be in contravention of the ASCI Guidelines.

    Airtel TVC does not state in the claim itself that the speed results pertain to only a specific period. (i.e. The period taken to conduct speed test is from Q3-Q4 2016”). The FTCC noted that the claim by the advertiser is not specific to 4G technology whereas the TVC has 4G visuals. The FTCC considered this representation to be misleading by ambiguity and implication. While the advertiser submitted an Ookla certificate, they did not provide an explicit test methodology to substantiate that the method is robust to capture that the sample; and is representative and comparable across operators, geographies and consumers.

    The FTCC referred to the TRAI web site with respect to the coverage of Jio vis-a-vis Airtel and noticed that there is a significant gap between geographical dispersion of Airtel and Jio 4G subscribers which could impact the comparison. Based on this data, the FTCC concluded that the claim was not adequately substantiated and the basis of comparison has been so chosen as to bestow artificial advantage to the advertiser.

    FTCC has legally ordered Airtel to either appropriately modify or withdraw the advertisement completely by 11 April 2017.

  • Jio says Ookla has admitted to flaws in speed measurement system

    NEW DELHI: This is one ad war that refuses to die. Even after Jio on the one hand and Airtel and Ookla on the other have had their say, the argument goes on.

    In yet another statement by Reliance Jio, it has been stated that Ookla has now admitted to ‘limitations in its application and that it “does not always indicate the actual data provider in devices with multiple SIMs.” 

    Jio has already filed a complaint with the Advertising Standards Council of India about the ad by Airtel claiming on the basis of Ookla to be the fastest network.

    Both Bharti Airtel and Ookla had issued statements seeking to defend the claim. 

    Jio said: “Jio had been repeatedly pointing out this flaw in Ookla’s Speedtest methodology.” 

    It added: “This admission by Ookla reinforces Jio’s submission that there is a clear contamination in primary data collected by Ookla in India, where nearly 90 percent of smartphones are dual SIM devices.” 

    “Any results that are based on incorrect and contaminated primary data cannot be definitive, only probabilistic. It is a travesty that such results are being passed off as “official” results by a market-leading operator. We will continue to expose such misleading practices and raise it at suitable forums”, Jio added.

    Ookla had said, “The carrier displayed in the Speedtest Android application is based on the “Active Carrier” value returned by the device. Due to limitations of the Android platform, the “Active Carrier” does not always indicate the actual data provider in devices with multiple SIMs. In these situations, Ookla applies additional data sources and mechanisms during post-processing to help determine the actual data carrier being tested. 

    Jio in a statement yesterday had said: “The core issue is that the speedtest results are attributed to the primary sim even though the sim for which the data speedtest is conducted is the secondary sim in the case of dual-sim phones. In India, more than 90% of 4G phones are dual-sim. Therefore, there is no guarantee that the speed which is attributed to Airtel is of the Airtel data network. We are surprised that Ookla in its press release has not talked about this issue even though they had acknowledged the blunder to us earlier. Ookla has baldly stated that they stand by their results and has skirted the main issue. We will initiate actions as we deem fit at appropriate forums. The public should not be misled by these false claims based on the Ookla results.”

    Earlier yesterday morning, Speedtest (Ookla’s app) COO Jamie Steven said in a statement: “When analysing markets like India, we take many factors into consideration, including dual SIM devices, network technology, device types, and more. In addition to what the user sees on their mobile application as they take a test in real-time, we apply a rigorous methodology when aggregating the data which uses a variety of internal data sources that control for potential variability in the market.”  

    Also Read:

    Airtel hits back at Reliance Jio, Ookla stands by its findings

  • Airtel hits back at Reliance Jio, Ookla stands by its findings

    NEW DELHI: Bharti Airtel today accused Reliance Jio of making a deliberate attempt to “malign the brand” and “misguide customers.”

    A day after Reliance Jio wrote to the Advertising Standards Council of India against Airtel’s advertisement claiming it was officially the fastest network based on a finding by Ookla, Bharti Airtel chief brand officer Rajiv Mathrani said the company is “rather amused” by the allegations being made against its campaign.

    Meanwhile, Ookla has stood by its earlier finding about mobile internet speed. “Ookla fully stands behind Airtel being named ‘India’s Fastest Mobile Network’,” Speedtest (Ookla’s app) COO Jamie Steven said in a statement. Ookla has named Airtel as the “Fastest Mobile Network” in India based on data from Q3 and Q4 of 2016 which has been challenged by Reliance Jio.

    Jio had alleged that the advertisement was “misleading”, and done in “mala fide manner in collusion with” Ookla.

    Jio also alleged that Ookla, the owner of Speedtest app, charges money for giving such awards and the company has also approached Jio for the same for the very quarter it issued certificate of fastest mobile network to Bharti Airtel.

    But, Steven said: “When analysing markets like India, we take many factors into consideration, including dual SIM devices, network technology, device types, and more. In addition to what the user sees on their mobile application as they take a test in real-time, we apply a rigorous methodology when aggregating the data which uses a variety of internal data sources that control for potential variability in the market.”

    He alleged that “this is a deliberate attempt to malign our brand and misguide customers through a campaign of misinformation, which is something we now come across on a regular basis, in particular, on social media platforms.”

  • Jio takes Airtel to ASCI over network speed ad

    NEW DELHI: The telecom war between Reliance Jio and other telecom service providers took a new turn when a complaint was lodged with the Advertising Standards Council of India (ASCI) against broadband tester Ookla’s network speed test that said Bharti Airtel has the fastest network speed.

    A letter sent by Reliance Jio to the self-regulatory advertising body ASCI said: “The claim of Airtel that it is India’s fastest network is false, misleading and incorrect. The claim is being made by Airtel acting in a mala fide manner in collusion with Ookla LLC, who profess to be experts in the domain space of testing mobile internet speed.”

    Reliance Jio, which is the latest entrant in the field but has over 100 million subscribers, has also separately served a legal notice to Ookla for what it has termed as its “flawed” test, according to an IANS report.

    Claiming that Ookla does not have any accreditation from the Indian government, Jio said It also stated that Ookla is not a “not-for-profit” organisation. “It charges money for its services used by telecom companies for their internal consumption, and charges additional consideration” for awarding certificates “that may be used by such companies for external consumption, marketing and publicity”.

    “Without prejudice to the above, in any event, the way the award is being projected misleads the public into believing that Airtel has the fastest network today, that is when the advertisements are being aired/published,” the letter said.

    “Even in the past, Airtel has been guilty of making attempts to use such titles and proclamations,” the letter states.

    In its reaction, an Airtel spokesperson reiterated that “Airtel has been rated as India’s fastest mobile network by Ookla — the global leader in broadband testing and web-based network diagnostic applications.”