ITV

Tag: ONDC Network

  • Kiko Live crosses 100,000 fulfilled Kirana orders on the ONDC Network

    Kiko Live crosses 100,000 fulfilled Kirana orders on the ONDC Network

    Mumbai: Kiko Live, a SaaS solution for neighbourhood stores and a Seller Network Participant on ONDC Network, has successfully unlocked a major milestone for local kirana stores and retailers on the back of ONDC Network. Kiko Live recently achieved a major milestone of processing over 100,000 total orders on the ONDC Network.

    Since its onboarding on the Open Network in December 2023, sellers on Kiko have witnessed significant business growth. From 30-40 orders per day just 3 months ago, Kiko Live is now consistently seeing 2500+ orders per day.

    Kiko works directly with Kirana stores to digitize their business. 13 million Kirana stores in India generate over $800 billion in annual business, yet most of them do not have a digital footprint. These sellers continue to depend on orders received over call and Whatsapp for their home delivery business which constitutes over 10% of their business — that’s an $80 billion plus Kirana led home delivery business that already exists today, in spite of availability of Quick Commerce.

    Quick commerce at under $4 billion is a small fraction of the Kirana home delivery business even today. Kiko Live helps sellers build their digital storefront on ONDC Network and helps them give their store customers an online experience.

    Selling online had been challenging for small retailers in the past. The few who tried, struggled to maintain high inventory fill rates i.e a customer may order 5 items but only receive 3 due to stock-outs. This led to poor buyer experiences. Kiko Live has been able to address this for the retailers, helping them build a thriving business on the ONDC Network. Some retailers are already receiving over 300 orders a day within a couple of weeks of going online.

    By leveraging the ONDC Network, Kiko Live has made it easier for small stores to onboard and sell online. A key accomplishment achieved by Kiko Live is enabling high fulfillment rates by the retailers, with sellers achieving 99% order fill rates to date. The app has also focused on a low-cost model of hyperlocal fulfillment.

    These efforts have led to order cancellation rates of less than 1% and repeat buying rates that are now crossing 30% of all orders.

    Kiko Live success is attributed to their easy to use tech, and their operational efficiency that invests efforts in training retailers, and doing neighborhood activities to promote their sellers and build their business in the early days. Sellers receive handholding till they start receiving 10-15 daily orders. Even after that, remote operations support takes over, assisting sellers till they are able to operate without support.

    ONDC MD & CEO T Koshy said, “ONDC Network is helping take digital commerce to every corner of the country in an open, inclusive way that empowers all stakeholders. By creating a level playing field, the Open Network allows small, hyperlocal retailers like Kirana stores to leverage technology, drive new sales channels, and grow their business in ways that was not possible before. We are happy to see Kiko Live’s growth in a short span of 2 months. Facilitating high fulfillment rates and quick deliveries, it has unlocked the potential for thousands of neighborhood Kirana stores to thrive in the digital economy.”

    Kiko Live co-founder Alok Chawla said, “We celebrate Kiko’s meteoric growth journey, starting with 30-40 orders a day in mid-December 2023, and now helping retailers drive 2500+ orders a day through ONDC Network in just over 3 months. We continue to grow aggressively month on month, from 10,000 orders in January to 40,000 orders in February 2024 and we plan to close March 2024 with over 70,000 orders. We have already helped retailers successfully process over 100,000 orders on ONDC Network and  plan to help retailers process over 1.5 million monthly orders before the end of FY25.”

  • DTDC Express Ltd goes live on the ONDC Network

    DTDC Express Ltd goes live on the ONDC Network

    Mumbai: DTDC Express Ltd, India’s leading integrated express logistics company, joins ONDC (Open Network for Digital Commerce) to revolutionise e-commerce logistics in India and empower sellers on the network by leveraging emerging technologies. The move underlines DTDC’s commitment towards local businesses and small e-commerce sellers by ensuring access to the required tools and support in the largely evolving digital landscape.

    As DTDC Express Ltd onboards the ONDC Network, it aims to further enhance its positioning as a leader in providing cutting-edge logistics services. In a first-of-its-kind ONDC ecosystem, DTDC plans to leverage its expertise in Express and standard B2C deliveries on the back of a stable and reliable network connecting different parts of the country. Through robust engagement with ONDC’s Network of 1.5 L sellers and small- entrepreneurs, DTDC Express Ltd, with its massive physical network of 15,000 channel partners serving 96 per cent of the Indian population, aspires to achieve 1500 – 2000 shipments per day by the end of this year and continue to scale further.

    DTDC going live on ONDC will act as a catalyst for the cutting-edge service offerings that DTDC Express Ltd has launched or has in the pipeline, including next-day delivery, pick up and drop off (PUDO), and QC-enabled reverse logistics. Additionally, various e-commerce operations, including order management, inventory tracking, and payment processing, will be simplified, enabling the express logistics company to ensure a smooth and efficient logistics process for various sellers on the Network. DTDC’s operations for ONDC live in 5000 plus pin codes, serving 100 plus tier 1, 2 and 3 cities based on the demand pattern.

    “ONDC’s vision is to create a truly inclusive e-commerce ecosystem wherein every seller, regardless of size, presence, and location, can access equal trading opportunities. With DTDC live on ONDC Network, we are a step closer to this reality,” said ONDC MD & CEO T Koshy.

    DTDC India executive director Abhishek Chakraborty said, “Our collaboration with ONDC signifies our vision to redefine the logistics paradigm, creating opportunities for growth for businesses of all scales in alignment with the evolving digital commerce ecosystem. Having said this, the focus will be on accommodating the growing demands of SMEs, small businesses, entrepreneurs, and local sellers, enabling end-to-end integrated logistics solutions that empower businesses even in the remotest corners of India.”

    With its vision to become the most admired logistics provider in the country through the ONDC Network, DTDC Express Ltd will be going live on all 14,700 plus pin codes in the next phase. It will continue to ensure a secure and reliable logistics Network, reinforcing the trustworthiness of the entire e-commerce process.
     

  • YES BANK becomes the first bank to offer ‘ONDC Network Gift Card’

    YES BANK becomes the first bank to offer ‘ONDC Network Gift Card’

    Mumbai: YES BANK today, announced that it has become the first bank in the country to issue an ‘ONDC Network Gift Card’. This marks a transformative shift in the way India shops and aims to revolutionise the shopping experience for Indian consumers.

    The ONDC Network Gift Card, issued in partnership with Open Network for Digital Commerce (ONDC), is at the forefront of democratising digital commerce. Unlike traditional gift cards, this groundbreaking concept empowers customers to utilise the gift card for purchasing products from any brand and any seller across a wide array of segments, including food, fashion, handicrafts, electronics, home essentials, health and wellbeing.

    The ONDC Network Gift Card is open for sponsorship and utilisation by corporate and individual customers, enabling them to extend thoughtful gestures to their customers, employees, or their loved ones. This innovative card leverages the robust Rupay network and offers the flexibility to load up to Rs 10,000/-

    YES BANK country head – of Digital & Transaction Banking Ajay Rajan said “At YES BANK, it is our constant endeavour to leverage technology to bring forth solutions that provide customers as well as clients with a rewarding banking experience. We are delighted to be the first bank to partner with ONDC to introduce this specially curated Network Gift Card that offers customers with the flexibility to choose from a wide array of products from across segments. Being a pioneer in digital acceleration, our focus is on creating a robust digital infrastructure for business and commerce. With the launch of the ONDC Network Gift Card, customers can enjoy an unrestricted shopping experience during the ongoing festive season.”