Mumbai: In an age where trends come and go at the speed of a tweet, nostalgia marketing—tapping into consumers’ fond memories of the past—has emerged as a potent strategy. As Marcel Proust aptly said, “Remembrance of things past is not necessarily the remembrance of things as they were.” Snack brands tap into emotions and nostalgia to reconnect consumers with their fondest memories; this approach is effective in today’s digital world, thereby appealing to all generations. But what nuanced strategies do snack brands employ to harness nostalgia’s potent force to appeal to a new generation of snackers?
Untapped Power of Nostalgia Marketing
The emotional connection created by nostalgia is unique as it brings back joyful memories of a simpler time and cherished traditions. Thus, to establish a solid emotional connection with their desired audience beyond just the product, brands can leverage this potential of nostalgia marketing. For instance, consider banana chips a staple snack among South Indians. For many, these crispy delights are not just food; they are a memory, a tether to a time gone by. There’s something indescribably heartwarming about a memory of grandmothers welcoming their grandchildren with bowls full of freshly cooked Banana Chips. Prepared lovingly by hand, these snacks were the hallmark of festivities and gatherings. Their presence was as anticipated as the festival itself. For many South Indians, evening tea was never complete without a side of these chips. Furthermore, the famous Sadya feast of South India ceremoniously begins with Banana Chips, accentuating their importance in the cultural fabric.
A Return to Classics
Brands that may have faded from store shelves are re-emerging, often with their original packaging designs and formulas. This revival is beyond reintroducing a product; it is about capturing the essence of a bygone era symbolizing the emotions, memories, and shared experiences of these products. For instance, certain cereal brands have reintroduced discontinued varieties, and candy brands have resurrected treats that were long thought extinct.
Effective Nostalgia Marketing Strategies
Successful snack brands are implementing significant strategies in their nostalgia marketing campaigns:
Smart Product Revivals: More than simply re-releasing an old product, it is crucial for brands to maintain and ensure that the product remains top-quality and meets consumer expectations. This might mean using healthier ingredients, adopting sustainable packaging, or introducing new flavours while maintaining the essence of the original.
Engaging Marketing Campaigns: For a broader reach, brands need to tap into contemporary marketing channels, such as social media and harness the power of influencers from multiple generations to tell their stories to bridge the gap between the old and the new generation.
Limited-Edition Releases: Making the product a limited-time offering can create a sense of urgency, exclusivity, drive immediate sales, and generates buzz, making the product a conversation starter.
Storytelling Through Multimedia Campaigns: A narrative approach is becoming increasingly popular among snack brands to connect with consumers on a deeper level through commercials, online videos, or even interactive platforms; brands recount their histories, reminding consumers of the good times associated with their products and educating the younger generation about the brand’s legacy.
Curating Experience-driven Events: To drive brand engagement, encourage social sharing and introduce the brand’s rich history to new customers, brands host themed events reminiscent of earlier decades, such as pop-up cafes, vintage-themed parties or even interactive exhibitions showcasing the brand’s journey through the years, offering consumers a tangible walk down memory lane.
Future Challenges
While nostalgia marketing offers numerous benefits, it’s not without challenges. Consumer tastes have evolved, and what was once a top-selling product may no longer hold the same allure. Brands must be wary of merely capitalizing on nostalgia without paying attention to current market dynamics and preferences.
Additionally, overreliance on nostalgia can pigeonhole a brand, making it appear outdated or out of touch. Brands must strike a balance – leveraging the past but not at the expense of innovation and forward momentum.
The Road Ahead
Nostalgia marketing is proving to be more than a passing trend in the snack industry; it’s a strategic blend of understanding human emotions and the current market pulse. Today’s consumers yearn for authenticity and relatability, and nostalgia marketing hits the sweet spot on both fronts. Snack brands are masterfully tapping into this, weaving narratives that bridge generations and cementing their place in the hearts and minds of consumers, old and new. In a landscape driven by ‘what’s next’, the truest innovation lies not in constantly looking forward but, occasionally, in looking back. As the saying goes, “Everything old is new again.” For snack brands, that has never been more accurate.
The author of this article is Beyond Snack co-founder Manas Madhu.
