Tag: multichannel

  • Google taps Raveesh Dev to chase small business growth across the Americas

    Google taps Raveesh Dev to chase small business growth across the Americas

    NEW DELHI: Climbing the ladder at Google takes stamina. Raveesh Dev has just demonstrated plenty of it. After nearly ten years shuttling between roles at the tech giant, Dev has been named head of en-Americas, SMB growth, a position that puts him in charge of scaling Google’s small and medium-sized business operations across the Americas from the company’s Gurugram office.

    The promotion, announced in October 2025, caps a rapid ascent through Google’s commerce division. Dev spent the past two years as head of commerce for India, leading go-to-market strategy for advertisers in travel, retail, beauty and healthcare. Before that, he briefly helmed multichannel and consumer packaged goods operations. His track record includes steering a business generating hundreds of millions of dollars in annual recurring revenue and winning Google’s 2024 APAC sales leader award.

    Dev’s 15-year career spans media and technology. Before joining Google in 2016, he cut his teeth in advertising sales at Times Television Network, where he rose to associate account director, and earlier at Red FM and Reliance Broadcast Network. His pitch is straightforward: scale businesses, mentor teams, drive operational excellence. It’s corporate speak, but his promotions suggest he delivers.

    The Americas SMB role is no easy brief. Small businesses are notoriously fickle customers, quick to churn when platforms don’t deliver immediate results. Google’s challenge is keeping them hooked on advertising products whilst fending off rivals like Meta and Amazon. Dev’s experience in India’s chaotic, price-sensitive market may prove useful, though the Americas present their own headaches.

    Dev’s LinkedIn post struck the obligatory note of gratitude—thanking mentors, celebrating teams, expressing excitement. What matters more is whether he can translate India’s lessons into growth across vastly different markets. Google clearly thinks he can. Time will tell if they’re right.

  • Guest Column: How multi-channel marketing strategy works post pandemic

    Guest Column: How multi-channel marketing strategy works post pandemic

    MUMBAI : With Covid-19 behind us and all restrictions easing up, it is hardly surprising that things are returning to pre-pandemic levels. It is critical to recognise that businesses and organisations are prepared for such huge changes since, as we all know, we are not returning to the way we used to run our operations. Now that the market has opened up, there is enormous potential for marketers from all sectors to capitalise on these changing trends; organisations never expected to adjust into hybrid working so rapidly. According to McKinsey, firms have accelerated and been digitised in the last two years. It was expected to take it upto 2025, but they hastened it up by three years.

    The pandemic has already demonstrated the necessity of multichannel marketing, which multi-channel marketers were aware of. It has considerably increased the use of digital channels. What makes multichannel marketing so crucial in today’s market is using diverse marketing techniques and platforms to contact and engage with a wide range of customers in a number of ways. The primary goal of multichannel marketing is to guarantee that the message reaches the target audience regardless of whatever devices they use.

    The following are some strategies to consider while developing multichannel marketing strategies:

    1. Leverage Data

    Information is one of the most powerful tools accessible to marketers. Multichannel marketing generates a vast quantity of consumer data cache. Even if a message does not convert or produce an average or mediocre outcome, it nevertheless generates data. This never-ending cycle of developing and enhancing messages and content is the foundation of true multichannel marketing. Previous data and analytics may also be used to get information about what customers want at each touchpoint. Analyze the data and detect trends in your multichannel marketing initiatives to help you target customers more effectively.

    2. Hybrid channel to elevate campaign

    The most difficult problem for any multichannel marketing plan is determining the best mix for a campaign, and strategies to begin with research. Identifying the channels to produce the best outcomes in terms of client involvement. Few channels risk oversaturation and missing out on a greater number of prospective consumers, while many channels exhaust resources and create a gap in the customer experience. Multichannel marketing must be utilised to generate important and beneficial consumer experiences at every connection, rather than simply having a balanced number of channels.

    3. Real connection with clients

    The Covid-19 pandemic has caused a significant change in remote work for organisations all around the world. Working remotely has many benefits, but it has also increased isolation and digital weariness, resulting in digital overload. Savvy marketers have long recognised the significance of building genuine connections with their consumers, which means breaking through the digital clutter and reintroducing the customer to the actual world. Tangible and observable objects provide a sensory experience that digital interactions cannot provide.

    The only constant is change, and as a marketer, you should be aware of it and be prepared to adapt to new difficulties and modify on the run. Multichannel marketing is critical for every marketer aiming to connect customers in a significant way. An effective multichannel marketing strategy necessitates a focus on how channels should perform independently. The goal is to convert targeted audiences into customers through improved interactions; interacting with consumers across numerous channels at various touch points means more opportunities to engage and convert consumers into customers.

    The author is Arun Fernandes, Founder-CEO, Hotstuff Medialabs

  • Vice Media to build largest OTT platform, expand to 80 markets by early ’18

    MUMBAI: Capital infusion of $450 million in Vice Media, which is a partner of Times of India, will help accelerate its expansion from 30 to 80 markets by early 2018 for the youth-focused media group. Known for its online videos and edgy reporting, Vice operates a popular YouTube channel and also produces news programming for Time Warner’s HBO.

    Boosting Vice’s reported valuation to around $5.7 billion, and making CEO Shane Smith a billionaire, the Brooklyn, New York-based company has received investment from the equity fund group TPG, saying that the funds would help it “build out its content portfolio and delivery capabilities in the US and internationally.” Vice has earlier received investments from Disney, Comcast’s NBCUniversal, and 21st Century Fox, among others.

    The funds “will allow us to build up the largest millennial video library in the world — enabling Vice to widen our offering to include news, food, music, fashion, art, travel, gaming, lifestyle, scripted and feature films,” Smith said in a statement.

    Smith said Vice would be working on a standalone video platform (OTT) that could deliver video on demand, in the manner of Netflix, and a direct-to-consumer offering, Arab News reported.

    Vice said that it would put TPG’s investment toward building subscription streaming and video services to complement its video on digital channels as well as Viceland cable network. Vice will also use the new investment to help fund its push into scripted programming, Multichannel News added.

  • Qyuki partners OLX for ‘Journey Back in Time #RelieveYourPassion’

    Qyuki partners OLX for ‘Journey Back in Time #RelieveYourPassion’

    MUMBAI:  Multichannel and digital agency Qyuki has partnered with India’s marketplace for used goods OLX. The deal will see the launch of a digital short filmJ ourney Back in Time – #RelieveYourPassion.

    The film will bring out the emotional bond between a father and his son through their passion for motorcycles.

    A stunt coordinator from Rajasthan Vikram Rathor is the protagonist, passionate about motorcycles especially vintage bikes. Years after his father’s passing he tries to reconnect with his childhood memories by buying a bike like his dad used to own and turns to the Olx app to search for used motorcycles of that era.

    Commenting on the release, Qyuki network head Sagar Gokhale said, “This was a really special film for us.  I totally connected with protagonist and I am sure there are many bike enthusiasts who feel the same way. It’s magical when a brands message can be woven so beautifully into great content.”

    “The pre-owned two-wheeler category is a large and growing segment online. The relationship motorcyclists’ share with their bikes is a mix of ‘jazbe aur jazbaat’  (passion and emotion). The film beautifully brings out this emotional connect between a father and son that lingers on through a vintage motorcycle and transcends from being an ad to really shareable content”, added OLX.in CMO Gaurav Mehta in parting.

  • Qyuki partners OLX for ‘Journey Back in Time #RelieveYourPassion’

    Qyuki partners OLX for ‘Journey Back in Time #RelieveYourPassion’

    MUMBAI:  Multichannel and digital agency Qyuki has partnered with India’s marketplace for used goods OLX. The deal will see the launch of a digital short filmJ ourney Back in Time – #RelieveYourPassion.

    The film will bring out the emotional bond between a father and his son through their passion for motorcycles.

    A stunt coordinator from Rajasthan Vikram Rathor is the protagonist, passionate about motorcycles especially vintage bikes. Years after his father’s passing he tries to reconnect with his childhood memories by buying a bike like his dad used to own and turns to the Olx app to search for used motorcycles of that era.

    Commenting on the release, Qyuki network head Sagar Gokhale said, “This was a really special film for us.  I totally connected with protagonist and I am sure there are many bike enthusiasts who feel the same way. It’s magical when a brands message can be woven so beautifully into great content.”

    “The pre-owned two-wheeler category is a large and growing segment online. The relationship motorcyclists’ share with their bikes is a mix of ‘jazbe aur jazbaat’  (passion and emotion). The film beautifully brings out this emotional connect between a father and son that lingers on through a vintage motorcycle and transcends from being an ad to really shareable content”, added OLX.in CMO Gaurav Mehta in parting.

  • 500 million multichannel TV homes in APAC: CASBAA

    500 million multichannel TV homes in APAC: CASBAA

    MUMBAI: The Asia Pacific now boasts of 500,639,000 multichannel homes, as per CASBAA’s Asia Pacific Multichannel TV Advertising 2015 book.

     

    The pay TV advertising market continues to grow in APAC with an estimated +9.4 per cent, y-o-y increase for 2014.

     

    CASBAA CEO Christopher Slaughter said, “Our latest report reinforces the fact that the Asia Pacific is truly the growth engine for the multichannel TV industry today. When we look at non-terrestrial TV connections, 61 per cent of homes in Asia now receive multichannel TV and the region is poised to strengthen its leadership as the largest multichannel video market globally in terms of subscribers.”

     

    ZenithOptimedia head of forecasting Jonathan Barnard added, “Television is the dominant advertising medium in Asia Pacific, attracting 40 per cent of all ad expenditure this year, and ZenithOptimedia forecasts it to grow at an average of 5 per cent a year until at least 2016. Meanwhile online video offers high-quality content that viewers can watch whenever they want and – using smartphones and tablets – wherever they want. Video advertising as a whole will remain the best way to build brand awareness and engagement for many years to come.”

     

    Data sourced from The Ericsson Consumer Insight Report 2014 says that OTT services and digital delivery are increasing with demand content constituting an important part of consumers viewing habits, specially streaming and a greater acceptance of paying for non linear TV content.

     

    The report also showed a 25 per cent increase in consumer willingness to pay for anywhere access compared to 2012 and a growing trend of using tablets and smartphones. 

     

     

     

     

     

     

  • Casbaa adds Todd Miller and William Wade to board of directors

    Casbaa adds Todd Miller and William Wade to board of directors

    MUMBAI: Casbaa, the Asia Pacific multichannel TV association, has announced the election of Celestial Tiger Entertainment CEO Todd Miller and AsiaSat president and CEO William Wade to the board of directors.

    Re-elected as chairman of Casbaa was Marcel Fenez, global leader, entertainment & media practice, PricewaterhouseCoopers (PwC) and re-elected for additional terms on the board were PCCW TV and New Media MD Janice Lee and GroupM APAC CEO Mark Patterson.

    “We are delighted to welcome William Wade and to have Todd Miller return to the Casbaa board of directors. With their vast experience and wide-ranging knowledge of the multichannel TV landscape in the region, Miller and Wade will prove to be invaluable in helping chart the future of the association,” said Casbaa chairman Marcel Fenez. “We are also pleased to have the continued support of Lee and Patterson whose contributions to the governance of the association has been an integral part of our success.”

    Celestial Tiger Entertainment CEO Todd Miller is responsible for driving the company’s core businesses of branded pay-TV channels, content creation and content distribution across Asia and beyond. Prior to joining Celestial Tiger Entertainment, Miller spent 17 years at Sony Pictures Television, where he last served as executive VP, Networks, Asia-Pacific, overseeing and managing over 25 television networks and channel investments in the region. Miller has previously served two terms on the board of directors of Casbaa.

    William Wade was appointed as CEO on 1 August 2010 to lead AsiaSat, with his title changed to president and CEO from 1 January 2011.  Prior to assuming his role as CEO, he had served as AsiaSat’s deputy CEO for 16 years. Wade has over 26 years of experience in the satellite and cable television industry. Prior to joining AsiaSat in April 1994, he was with Hutchison Whampoa, as director of business development for Pan Asian Systems, and was in charge of all sales and regional operations.

    Miller and Wade will be replacing retiring members Disney-ABC International Television (Asia Pacific) SVP & MD Robert Gilby and Turner Broadcasting System Asia Pacific president and MD Steve Marcopoto.

    Added Fenez: “On behalf of the board of directors, council of governors and the executive office, Casbaa would also like to recognise the incredible efforts and hard work of both Robert Gilby and Steve Marcopoto. Their guidance and dedication to the evolution of the association will be greatly missed.”

  • Unlocking new opportunities via satellites: SES Sr VP Commercial Asia-Pacific and the Middle East Deepak Mathur

    Unlocking new opportunities via satellites: SES Sr VP Commercial Asia-Pacific and the Middle East Deepak Mathur

    Indian TV viewers and Internet surfers never had it so good. Seven DTH operators, 500 plus TV channels, MSOs and cable ops who are upgrading the ageing analogue infrastructure, broadband services – have all given them a slew of choices. And all of this is becoming possible thanks to satellite communications and broadcast services being offered by satellite operators.

    Consider: India is now Asia‘s leading DTH market and by 2016 will account for 72% of the region‘s DTH subscribers. Between 2012-2016, seven Indian DTH operators are expected to add more than 25 million subscribers. Broadband users (fixed, wireless, wimax, 3G) are expected to climb to about 140 million from around 30 million in end-2011 over the same period. Of the 30 million achieved so far, around 13.3 million are fixed line broadband. But the targets set by the Indian telecoms regulator under the National Broadband Plan are higher: 75 million (by end 2012) and 160 million (by 2014). Mindboggling numbers, right?

    The fact is that by leapfrogging costly fiber installs with the reach, reliability and immediacy of satellite, innovative providers are satisfying pent up demand for quality content and connectivity at a record pace.

    In six short years, DTH operators have exceeded 30% of India‘s multichannel pay TV market. DTH subscribers stand at about 45 million today. India is now the largest DTH bastion in the world and is setting the example for other emerging markets. Much of the success has been driven by high quality services and programming at affordable prices. Indian subscribers, for example, can get about 220 channels for three to four dollars a month. That includes 15 to 18 HD channels, VOD and DVR, along with distance learning and religious content choices.

    Then recently, the much-maligned-in-the-past cable TV sector is racing to meet the deadline set by the government to digitize the top four metros of Delhi, Mumbai, Chennai and Kolkata by mid-2012. Once they meet that, the next challenge will be to digitize the entire national cable TV infrastructure by 2015, leading to the total switch off of analogue signals. Clearly a battle royale is on between DTH and cable TV to gain supremacy in India‘s 150 plus million TV homes.

    Satellites are playing a lead role in the transformation of India‘s media and entertainment market. In partnership with ISRO [the Indian Space Research Organization], SES is committed to helping India‘s DTH and telecom service providers introduce a next generation of access to television and information for the masses.

    On the Horizon

    Switch back to the year 1999. Number crunchers and analysts expected that there would be just two operators with three to five million subscribers. But a liberal DTH policy encouraged three times as many players, who are investing in what could be one of the best dividend paying pay TV markets in the world. Low monthly fees, inexpensive set-top boxes and access to 200 to 300 quality channels have combined to make DTH an entertainment and information value and staple in India.
    The explosive DTH growth has taken virtually everyone by surprise and serves as a business model for other emerging markets.

    Cable operators looking to win in this market would take this opportunity to grow ARPU by offering more channels, including broadband, DVR and video on-demand. With currently 10 – 15 real HD channels being served currently, we expect this figure to increase in 2012, offering greater premium choices to India‘s sophisticated and growing middle class.

    Satellite‘s success isn‘t limited to the impressive rejuvenation of Indian television. VSAT network operators are having an equally important impact on the region, delivering high-speed broadband and life-changing, web-based services. Government agencies and businesses, from banks to gas stations, in India‘s biggest towns and cities and most remote villages and farms are increasingly relying on satellite to connect, compete and prosper.

    Unlocking a Brighter Future

    The lack of information can be a debilitating barrier to success and opportunity. India‘s farmers, for example, have long sold their wheat and cotton harvests to middlemen without real-time access to the fair market value of their hard-earned crops. Satellite enables portals such as e-Choupal to link remote farmers with up-to-the-minute crop prices, pest control tips, planting demos, even sharing examples of best practices aimed at driving ingenuity, sustainability and profitability. As a result, rural connectivity has enabled many of India‘s farmers to better prepare in managing and building a better future.

    Along with access to real-time market information, satellite is also changing the way people interact with their local government. Digitalisation is playing a key role in driving productivity in remote locations, connecting villages and linking them to crucial government programmes to enhance security, efficiency and even remote learning. Today, thanks to streamlined, internet-based solutions via satellite services, getting a birth certificate in an Indian village no longer has to take weeks or months. It‘s a web transaction that requires mere minutes.

    The potential of satellite communication abounds especially with the evolving demands of India‘s new global economy. SES is privileged to be able to play a role in enabling India‘s new economy.

    In conjunction with ISRO, SES satellites are home to the largest VSAT networks in India, with more than 120,000 VSAT terminals. These networks carry a wealth of important services, from telemedicine, e-governance initiatives, agricultural data, banking and stock information, as well as sophisticated business connectivity applications, all aimed at fueling local, regional and global access.

    DISH TV, Asia‘s largest DTH provider with over ten million subscribers, and Bharti AirTel, India‘s largest telco with more than six million subs, are contributing immensely to India‘s new information age on SES satellites. Our prime orbital slots at 95 degrees and 108 degrees east are home to India‘s premier DTH neighborhoods, which is enabling premium global news and entertainment to flow into Indian homes at mass market prices.

    India‘s DTH leaders have become experts in the field, as they grapple with distributing content in 7,000 towns, cities and villages at two to four dollar ARPUs, undeterred and strategically focused on the bigger picture. They see a brighter future of more channels, choices, advanced services and revenue growth. SES is sharing global knowledge and new ideas with our DTH provider customers across India in an effort to help them realise their ambitions, while incubating the lessons from India into other emerging markets.

    Trends to Watch

    There are some exciting trends gaining traction that are sure to drive growth and optimism across the region. High resolution and regional content will greatly enhance the viewer experience with increasing relevance.

    Look to HD to gain significant traction over the next three to four years, as DTH audiences grow more discerning in their preference for HD, offering better picture quality over standard definition programming. HD content will help to usher in tiered programming packages, enhancing consumer choices and driving up monthly subscription rates.

    With 22 official languages and eleven of them commanding well over 30 million speakers, tailored regional content will further entrench DTH throughout India and provide an additional layer of premium choices over the next three to seven years. This means that communities across the diverse fabric of our Indian society can be equipped with real-time information, relevant to them in their distinct regional environment. With the trend towards new channels and viewing shares moving away from the mainstream national channels to regional channels, consumers will increasingly be more discerning, demanding tailored local news, but also be exposed to advertising content relevant to their lifestyle, grooming a next generation of savvy consumers. The cost of advertising on these channels is expected to be significantly lower than national channels hence increasing their appeal to local advertisers. As regionalized content and ad campaigns gain momentum, this will be a tremendous driver of revenue spurring local economic growth.

    With over 30 million ethnic Indians living and working overseas in search of new challenges and opportunities, this also presents a golden opportunity for Indian broadcasters to reach out and connect the wider expatriate Indian communities. With a proven track record in building DTH communities around the world, SES can share its expertise and experience to be a strategic partner for Indian broadcasters looking to scale new heights and connect with the wider Indian community globally.

    Market Commitment

    By 2016, India will have 141 million pay TV homes, or 84% of total TV homes. Pay TV households will create revenues of US$10.3 billion. Including DTT and free DTH, India will have 117 million digital households, or 70% of total TV homes, by 2016.

    With such impressive growth rates coupled with increasing competition, it has become increasingly important to provide back up with high quality replacement and expansion capacity to match the growth ambitions of our key customers. SES understands this and is committed to the long-term success of India‘s DTH and VSAT markets with our prime orbital slots at 95 degrees east and 108 degrees east.

    Under the guidance of ISRO, SES is focused on enabling the delivery of a wealth of new services, from quality HD to localized programming and access to information for all. Satellite is enabling a special delivery of new opportunities and a brighter and connected future across India, and SES is honored to be part of this historic transformation, enabling DTH and VSAT operators to explore new possibilities and expand on their unprecedented success.

    *Figures quoted are from Informa Telecoms & Media and Media Partners Asia 2011 reports.