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Tag: Mulesoft

  • NTT Data boosts Salesforce strength with Exah acquisition in MEA region

    NTT Data boosts Salesforce strength with Exah acquisition in MEA region

    MUMBAI: NTT Data has snapped up Exah, a Salesforce consulting partner and AI implementation specialist, to supercharge its customer engagement game across the Middle East and Africa (MEA).

    The Johannesburg-based acquisition strengthens NTT Data’s in-region Salesforce capabilities, blending its global scale with Exah’s proven local expertise. The result? Smarter, faster and more personalised Salesforce solutions for clients navigating today’s customer-first economy.

    Salesforce is already a cornerstone of NTT Data’s growth strategy, offering unified customer data, streamlined workflows and AI-powered insights. By bringing Exah on board, NTT Data adds an extra layer of technical depth and on-the-ground support.

    NTT Data MEA CEO Alan Turnley-Jones, said the acquisition was about “combining Exah’s expertise with NTT Data’s global capabilities to deliver innovative solutions that drive customer engagement and business growth.”

    For Exah, it’s a chance to plug into a global network while staying true to its roots. “Delivering exceptional customer value through innovation is our founding principle,” said Exah managing director Tiaan le Roux. “Joining NTT Data lets us amplify that mission across Africa and beyond.”

    This move follows NTT Data’s 2023 purchase of MuleSoft consultancy Apisero, further strengthening its integration chops across digital, voice and CRM platforms. With Exah in the fold, NTT Data can now deliver Salesforce expertise end-to-end, from integration to post-implementation support, while also building local skills through its young talent programme.

    For businesses across the MEA region, it means a stronger partner to keep their customer relationships cleaner, faster and smarter, no manual refresh needed.

  • Kaur power drives WSO2’s APAC ambitions with digital push

    Kaur power drives WSO2’s APAC ambitions with digital push

    MUMBAI: She’s got the code to scale. In a strategic play to fuel its digital dominance across Asia-Pacific, Wso2 has appointed Navneet Kaur as vice president and general manager for the region. From India to Japan, and from SAARC to Southeast Asia and ANZ, Kaur’s appointment signals a sharpened focus on enterprise transformation in one of the world’s fastest-growing digital markets.

    Armed with over 20 years of experience at tech giants like Salesforce, Mulesoft, and Capgemini (Aricent), Kaur has made a career out of scaling businesses and building high-performing teams across APAC. Now, she’s steering Wso2’s vision for the region at a time when cloud-native innovation and digital infrastructure modernisation are hitting a major inflection point.

    “There’s a wave of innovation and opportunity in the region,” Kaur said, adding that Wso2’s platform is uniquely poised to help businesses “modernise and compete in a cloud-first world.” Her leadership will be central to advancing the company’s open-source and SaaS offerings ranging from API management and integration to identity and access management for sectors like BFSI, telecom, and government.

    WSO2 already enjoys strong traction in India, and the company is doubling down on customer-centric strategies, strategic partnerships, and value delivery across APAC. With enterprises increasingly seeking secure and scalable digital experiences, the Sri Lanka-headquartered firm is betting big on Kaur’s deep domain knowledge and transformative vision.

    By investing in strong regional leadership, WSO2 hopes to unlock meaningful business outcomes in the region, one digital experience at a time.