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Tag: MSOs

  • MSOs miss 15 November CAF deadline

    MSOs miss 15 November CAF deadline

    MUMBAI: Multi system operators (MSOs) have bought themselves some more time to collect duly filled consumer application forms (CAF) from cable subscribers across 38 cities falling under DAS phase II.

     

    The earlier deadline for CAF collection was today, that is, 15 November, and consumers failing to comply would have had their transmission cut off, even after possessing set top boxes. However, as learnt from several sources in the industry, MSOs failed to meet the timeline and are now seeking further extension.  

     

    While a few MSOs including Hathway Cable & Datacom have extended the deadline to 20 November, smaller Kolkata-based MSOs say the procedure will be complete by 23 November.

     

    It was the Telecom Regulatory Authority of India (TRAI) that had previously extended the original deadline from 20 September to 15 November. When contacted, TRAI principal advisor N Parameswaran said considering it was a national holiday today, “any decision on the final date would be taken only on 18 November.”

     

    “The MSOs have voluntarily decided to extend the date to 20 November,” informed Maharashtra Cable Operators Federation (MCOF) president Arvind Prabhoo, adding that the regulator had asked the MSOs to send a review of DAS phase I, covering points like billing and CAF, in the interim.

     

    Kolkata-based Manthan and Siti Cable confirmed that they have achieved 100 per cent CAF collection whereas the Cable Operators Digitalisation Committee of the Association of Cable Operators convener Swapan Chowdhury said a 100 per cent CAF was impossible to achieve in the City of Joy with so many festivities. “We have increased the deadline for duly filled CAF to 23 November,” he said.

     

    Cable Operators Federation of India president Roop Sharma opined that CAF collection is a difficult task at hand for operators.

     

    “Considering that the broadcasters have not yet declared the rates for the channels, it is difficult for the consumer to decide which ones they want to subscribe,” she said.
    Clearly, we have not heard of the last of CAFs, phase II – as yet.

  • Broadband optical fiber access solution to be launched for cable ops by Alcatel-Lucent

    Broadband optical fiber access solution to be launched for cable ops by Alcatel-Lucent

    NEW DELHI: A new broadband optical fiber access solution is being launched soon by Alcatel-Lucent for cable multiple-system operators (MSOs).

    The Ethernet Passive Optical Networking (EPON), solution can be integrated into existing cable access networks to deliver greater capacity to more businesses at a lower cost. This will enable MSOs, particularly those in North America, to expand their service offerings to meet the growing data bandwidth needs of businesses.

    Bright House Networks, the sixth largest owner and operator of cable systems in the US has selected Alcatel-Lucent’s EPON solution for its commercial services network, Alcatel-Lucent said in a statement.

    “Compared with competing alternatives, EPON has clear advantages in capital efficiency, vendor interoperability, bandwidth scalability and standardised provisioning,” said Bright House Networks, Network Engineering/Operations & Enterprise Solutions – SVP Craig Cowden.

    North American businesses are estimated to spend over $140 billion per year in total on communications services, yet MSOs are currently only capturing a small percentage of this market.

    “The business communications market segment is growing rapidly and cable operators in North America have a real opportunity to address it,” said Alcatel-Lucent Fixed Networks head Federico Guillen.

    Revenue from fixed broadband services providing connections between 100 megabits-per-second (100Mbps) and 1 gigabit-per-second (1Gbps) is predicted to more than double between 2013 and 2017.

    Alcatel-Lucent’s EPON solution for MSOs is based on the highest capacity fiber platform on the market – the Alcatel-Lucent 7360 ISAM FX with 1G EPON and 10G EPON linecards.

    The solution supports DOCSIS provisioning of EPON (DPoE), EPON Small Form-factor Pluggable (SFP) Optical Network Units (ONU), and a 10G EPON ONU. This enables it to integrate smoothly with existing networks, provisioning systems, and customer premises equipment, allowing MSOs to provision new services.
    EPON delivers more bandwidth (up to 1G or 10G upload and download speeds) than today’s DOCSIS networks and supports three to four times the number of customers per fiber as existing point-to-point coarse wavelength division multiplexing (CWDM) solutions.

  • Subscribers blame operators for channel packages

    Subscribers blame operators for channel packages

        
    KOLKATA: This year, not only has the economic recession dampened Kolkata’s festive fervour, customers are now complaining about the inability to view their favourite television channels despite opting for them.

    However, before jumping to any conclusions about multi system operators (MSOs) having missed their deadline for offering channel packages, the MSOs maintain they’ve already done the needful. So why then are subscribers cribbing?

    Apparently, a majority of them have filled out customer request forms (CRFs) opting for a fresh bouquet of channels and yet, nothing has changed for them.

    Says Shyamal Sen, a resident of south Kolkata: “I do have a cable connection with a package of Rs 280+Rs 50 (tax), which amounts to Rs 330 per month … but all these packages are only fooling people. I assume my neighbour has taken the Rs 180 package and still enjoys all the channels.”

    Rupa Das from Behala is happy that a couple of channels she had struck off from the list last month have gone off air but is yet to receive her new package.

    On their part, MSOs refuse to take the blame for the plight of subscribers.

    Kolkata has 30 lakh cable homes and nine MSOs, of which, SitiCable controls a substantial share of cable users. The company claims it has introduced packages on time. “We have offered the package and achieved 100 per cent CRF. Around 50,000 subscribers did not submit their forms. It seems those households which have more than one set-top box have not opted for a package for their second one or they are not residing in Kolkata,” says Siticable Kolkata director Suresh Sethia.

    A Hathway Cable and Datacom official too maintains the company has offered channel packages to all its customers and hasn’t received any such complaints so far.

    While Cable Operators Digitalisation Committee Kolkata Association of Cable Operators convener Swapan Chowdhury, reasons that the process could have been delayed with the onset of Durga Puja. According to him, MSOs and operators might take another month to start beaming channel packages. “A lot of back-end technical work still remains before new packages can be beamed,” he argues.

    Similarly, an official from another MSO says since the MSO hasn’t yet collected CRFs from its customers, it plans to beam packages in phases after Durga Puja. “The LCOs will not work this week. Even if I want to offer packages, nothing can be done. Customers have to understand this,” he says.

    Manthan director Sudip Ghosh says customers are going in for need-based packages currently.

    Meanwhile, Namit Dave, a media analyst, is rather candid about the whole thing. He reasons that with the delay in the DAS process, it was apparent that channel packages would not be in place starting 1 October. “Even now in Kolkata, 100 per cent DAS has not been achieved in reality. So there is no question of channel offer,” he shoots.

    If sources are to be believed, nearly 60 per cent of CRFs have been collected in Kolkata. However, festivities have put a spanner in the works and it is likely that MSOs and operators will take some more weeks before they start beaming the channel packages.

  • Ten Golf changes course

    Ten Golf changes course

    MUMBAI: It is teeing once again and it surely is good news for golf lovers and players. 24 hour Zeel group golf channel Ten Golf, will now be available in India on both DTH and cable TV as part of  high end packages. It is close to announcing deals with three DTH players and some MSOs. The channel which is available at an a la carte subscription fee of Rs 200 per month for subscribers will now see a significant shift in pricing on both DTH and cable TV.

    The first among the three DTH operators is Airtel Digital TV which now has Ten Golf as part of its Ultra pack. “We are now a part of a package for which the DTH platform charges anywhere between Rs 400- Rs 500 a month,” says Ten Sports CEO Rajesh Sethi. Close to half a million viewers on Airtel Digital have signed on to the service, he says.

    There’s a shift in pricing strategy on the anvil he reveals. “On 1 September we have made a filing with the Telecom Regulatory Authority of India (TRAI) for price revision. We are looking at a reduction in rates to both promote golf and make it available to larger viewership base,” says Sethi. “I am looking at reaching out to 1.4 million subscribers once we get on the high end offerings like magnum, platinum packs etc on the other two DTH platforms. This should happen by October,” informs Sethi.

    Ten Golf was initially targeted at avid golf players, and hopes to address  aspirational golfers with its expansion in distribution and price lowering. “Aspirational golf players are mostly corporate executives and they are huge in number. Also Ten Golf today is seen as a lifestyle channel. People not only watch the channel for the sport, but also for the beautiful landscape it offers. All this called for a bigger reach and lower subscription fee,” he adds.

    Sethi is also hopeful to get advertisers to use the channel as an advertising platform.   “The positioning will help us with more advertisers. The channel has its own unique niche value and there are partners and corporates who want to advertise.”

    Ten Golf will in the next six to eight weeks be also clubbed together in high end packages offered by major MSOs like DEN, Hathway and Siticable, reveal industry sources.  “The subscription fee for the channel on the package provided by the MSOs will be much lower as compared to the DTH players. All this will take traction in next six to eight weeks,” informs Sethi.

    Shall we say fore?

  • Metrological Application Platform gets backing from Liberty Global

     

    MUMBAI: Innovative software developer Metrological Group has announced that it has received financial backing from new strategic investor Liberty Global, the leading international cable operator. This strategic investment will help Metrological extend its technology platform across multiple industry verticals and geographic markets.

     

    Metrological Application Platform is a key component of Horizon TV, Liberty Global’s revolutionary media and entertainment platform which has been successfully launched in four of its country operations since September 2012. Liberty Global has launched over 125 apps on the platform to date and continues to grow. Rotterdam-based Metrological has been in partnership with Liberty Global since 2010 and was recognised last year as one of the company’s most important suppliers. 

     

    As part of the investment transaction, Liberty Global Ventures director Sander Vonk will join the board of Metrological. The other members of the board are Robert Jan Lijdsman, advisor at Allen & Overy, Walter Blom, independent advisor and former CFO of Ziggo and Estro Group, and Erwin van Dommelen, Managing Partner at Merapar.

     

    “Our investment in Metrological is testimony to its cutting edge technology and great contribution to our Horizon TV platform,‘‘ said Liberty Global executive VP and CTO Balan Nair. “We believe that Metrological is well positioned to address the growing needs of the telecom industry for flexible solutions such as their app platform.’’ 

     

    “Liberty Global‘s investment reflects the strength of our innovations in the market and with our customers‘‘, said Metrological CTO Albert Dahan. “This enables us to bring our business to the next level.‘‘
     

  • DEN lends its ears to LCOs’ apprehensions

     

    MUMBAI: As India‘s government-mandated cable TV digitisation rolls out, one person who has been feeling threatened is the local cable operator (LCO). To address this concern, DEN Networks, Star India and Dolby in collaboration hosted a road show ‘DAS: Daulat aur Shahrat’. The initiative was an effort to reaffirm the trust and also appreciate the LCOs for their efforts for successful implementation of phase II of digital addressable systems (DAS).

     

    The first set of the roadshows, attended by 50 LCOs, was conducted in Kanpur on 19 August and in Lucknow on 21 August. Hosted by Star India on behalf of DEN in association with Dolby, the road show educated the LCOs about the opportunities created by digitisation. “This was the first initiative where the broadcaster, MSO and LCO all came together to talk about the latest in digitisation,” says DEN Networks CEO S.N. Sharma.

     

    The road show was a step towards creating a platform for the various players in the ecosystem. “This was an effort to inform them that digitisation will help them increase proportionate revenue for their services,” he adds.

     

    The implementation of DAS across India is a massive undertaking which promises a complete transformation of the Indian media landscape. “This initiative was aimed at DEN’s LCOs, who are the face of the MSO for the subscriber and focused at informing and educating them about the tremendous opportunities that digital cable has to offer,” informs Sharma.

     

    The LCOs were also made aware of the potential revenue streams due to a wider and better service offering bought in by digitisation such as multiple TV connections, HD, value added services and broadband.

    Digitisation brings with it opportunities even for LCOs says S.N. Sharma

    The conference also elaborated on the challenges lying ahead. “Concerted and continuous efforts from stakeholders can make digitisation a grand success in the remaining territories.”

     

    To ensure that the transition is more seamless for the subscriber and the LCO, DEN also announced a plethora of schemes on educating the consumer regarding channel packages and filling of package authorisation forms (PAF) before the TRAI deadline of 20 September, 2013.

     

    Speaking on the concerns of the LCOs, Sharma says, “The LCO feels that his livelihood will be affected post implementation of digitisation and channel packaging. We through the road show have informed them of the benefits of digitisation and explained that life will be great post digitisation.”

     

    DEN last year conducted a training programme before implementing its digitisation rollout. “That was to make them aware and also address their concerns.”

     

    The current roadshow, which involved the broadcaster and also the technology partner Dolby, was well received. “It has given us the confidence to try and explore more such forums in other cities and states.”

     

    Though no specific timeline has yet been set, but the MSO is exploring many more such modes of getting the LCOs together and addressing their concerns. “We will spread out across all markets in tier II cities and also those in the phase III of digitisation,” he informs.

     

    Clearly, the idea is to have a more joyous ride together on the road to digitisation.

  • Kolkata based MSOs, LCOs receive summons from service tax department

    KOLKATA: The Kolkata based Multi System Operators (MSOs) and local cable TV operators (LCOs) had uninvited guests last week. They were taken by surprise when the service tax officials conducted two raids to probe into their alleged financial irregularities. And, this in a digital addressable system (DAS) cable TV ecosystem which reveals the business and operations of these players at length.

     

    Apart from service tax, the income tax department also searched the premises of one of the big MSOs. And if sources are to be believed, the MSO made an upfront payment of around Rs 50 lakh – Rs 75 lakh to the income tax authorities.

     

    More than 350 cable operators have been issued summons for evading service tax payments for the past five years, sources said. “As per market reports two MSOs were raided last week, who then had to cough up huge amounts to the service tax authorities. The officials questioned the accountant of the MSOs on the financial details,” said a cable TV industry insider.

     

    It is also learnt that another MSO who had evaded service tax amounting to Rs 15 crore – Rs 20 crore spanning over four years, had to cover up the case by paying a huge amount to the authorities. “It is learnt that the company deposited a huge amount, though I am unsure of the exact amount,” the source added.

     

    Though the second MSO, whose office was raided on Thursday paid Rs 2.5 crore (approximately) to the service tax department officials. “Another Rs 50 lakh – Rs 75 lakh was given to the income tax department,” he informed.

     

    “The raid was part of a probe into financial transactions for suspected alleged tax evasion by the cable TV operators in Kolkata,” he said.

     

    A cable operator under Gujarat Telelink, an MSO, informed that as per the summons, the operator has to furnish details of the number of set top boxes installed and also the account details for the past five years. “If we don’t furnish it, we might be in trouble,” he said.

     

    Cable industry sources inform that cable TV operators are liable to pay 12.36 per cent as service tax to the authorities from the subscription amount collected every month from the customers.

     

    Kolkata based operators are treading in troubled waters. First it was the Telecom Regulatory Authority of India (TRAI) which planned to take strict action against the MSOs and LCOs for not collecting and feeding the CAF details into the system for DAS implementation and now they face the wrath of tax inspectors.

     

    Seems like it is time for operators to buck up and clear all past payments to avert any embarrassing situation in the DAS environment.

  • Around 1.80 lakh defaulters in Kolkata face TV blackout as of 26 August

    KOLKATA: With the Telecom Regulatory Authority of India (TRAI) pressuring service providers in Kolkata to disconnect the television connections of customers for not submitting the subscriber application forms, multiple system operators, more than 1.80 lakh customers have experienced a black out till Monday evening.

     

    While talking about the snapping of the connection which started from Saturday morning, Den Networks, Hathway Cable and Datacom and Manthan Broadband Services snapped the maximum number of cable connections, out of 80,000 which were disconnected on August 24.

     

    Also, with just around 45 days remaining for the grand festival of Durga Puja, some cable operators are relaxed and have assured the customers that they can send the details after the festival is over, said a customer, using the service of one of the players, which has maximum penetration in KM area.

     

    Industry sources said: “The consumer application forms (CAF) of these MSOs were not ready as compared to other players like SitiCable. As a result, the three MSOs had to switch off the connection,” adding that the MSO will continue to switch-off few connections at a time in the coming days to guard against law-and-order problem.

     

    As per the TRAI mandate, the MSOs were supposed to switch-off the cable connections of those customers, who had not filled-up the CAFs in Kolkata post midnight of 23 August.

     

    Committee of the Association of Cable Operators, Cable Operators Digitalisation convener Swapan Chowdhury said the MSOs have been asked by the TRAI to provide details of TV connections running illegally in the KM area.

     

    Siticable that has disconnected more than 90,000 subscribers till Monday evening, has seen a good response from customers. “We are not switching off the connections of CAF non compliance customers at a go. We are doing it in small numbers – say 15,000,” expounded Siticable director (Kolkata) Suresh Sethia.

     

    Manthan Broadband Services which has installed 6.5 lakh to seven lakh set top boxes, had alone disconnected around 30,000 connections on Saturday, said Manthan Broadband Services director Sudip Ghosh.

     

    “Our purpose is not to switch-off the connection. But after snapping say four connections, more than 100 customers have approached from the vicinity,” he added.
    Seeing the fast response from the customers, it can be easily assumed that in the KM DAS area, CAFs rate is likely to be 70 per cent to 80 per cent in next six days – seven days, Ghosh predicted.

     

    Den Networks and Hathway Cable and Datacom could not be asked specifically about the connections snapped by them in KM area.

     

    Cable Shilpa Bachao Committee convener Mrinal Chatterjee said instead of disconnecting the TV sets, TRAI should penalise the MSOs and not the customers by asking MSOs to switch off the connection; as the CAFs were not given to the customers on time.

     

    With no official extension notice from the regulatory body, will Kolkata see deactivation of set-top boxes of more and more defaulters at this juncture? Watch this space for the latest updates.

  • TRAI attempts to rein in TV channel aggregators in new consultation paper

    TRAI attempts to rein in TV channel aggregators in new consultation paper

    NEW DELHI: It has been saying it will bring some order to the TV channel aggregation and distribution business. And the Telecom Regulatory Authority of India (TRAI) is now showing that it means what it has been saying.

    It today issued a consultation paper attempting to regulate the distribution of television channels from broadcaster to platform operators and discipline the distributors (aggregators). The paper involves amendments to the Tariff and Interconnection orders, and Register of Interconnect Regulations, and so TRAI has given stakeholders time till 27 August to send in their comments.

    The essence of these is that it wants to clip the immense clout that the four main aggregators MediaPro Enterprises (distributes 75 channels), IndiaCast UTV Media Distribution (distributes 35 channels), Sun Distribution Services and MSM Discovery (distributeing 30 channels each) have on the TV ecosystem in India.

    The main points of the consultation paper are that:

    * Broadcasters and not the authorised distribution agency shall publish the reference interconnect offers (RIO) and enter into interconnection agreements with the distribution platform operators.

    * If a broadcaster appoints a person as its distribution agent, it shall ensure that –

    a) The authorised distribution agent does not change the composition of the bouquet formed by the broadcaster while providing it to the distributors of TV channels.

    b) The authorised distribution agent does not bundle bouquet or channels of the broadcasters with the bouquet or channels of other broadcasters. In other words, in case the authorised distribution agency represents more than one broadcaster, they shall not link offerings of broadcasters they represent.

    c) While acting as an authorised distribution agent, such person acts for, on behalf and in the name of the broadcaster.

    The regulator has also proposed that it will give broadcasters three months to rework the RIOs and to enter into fresh interconnect agreements and filing the same with it.

    Based on the above, it has issued several orders under which it has chosen to amend earlier orders issued by it.

    These include:

    * The Telecommunication (Broadcasting & Cable) Services (Fourth) (Addressable Systems) Tariff (Third Amendment) Order 2013 to amend The Telecommunication (Broadcasting & Cable) Services (Fourth) (Addressable Systems) Tariff Order 2010 (1 of 2010)

    * The Telecommunication (Broadcasting & Cable) Services (Second) Tariff (Tenth Amendment) Order 2013 to amend The Telecommunication (Broadcasting & Cable) Services (Second) Tariff Order 2004 (6 of 2004)

    * The Telecommunication (Broadcasting & Cable Services) Interconnection (Seventh Amendment) Regulations 2013 to amend The Telecommunication (Broadcasting & Cable Services) Interconnection Regulation 2004 (13 of 2004).

    * The Telecommunication (Broadcasting & Cable Services) Interconnection (Digital Addressable Cable Television Systems) (Second Amendment) Regulations 2013 to amend The Telecommunication (Broadcasting & Cable Services) Interconnection (Digital Addressable Cable Television Systems) Regulations 2012 (9 of 2012).

    * The Register of Interconnect Agreements (Broadcasting & Cable Services) (Fifth Amendment) Regulations 2013 to amend The Register of Interconnect Agreements (Broadcasting & Cable Services) Regulation 2004 (15 of 2004)

    Background to TRAI’s attempt to regulate Aggregators

    In the paper, the TRAI says that broadcasters, MSOs, cable operators, DTH, HITS and IPTV operators are recognised as entities in the policy guidelines and regulatory framework of the Ministry and TRAI respectively. Aggregators have not been specifically defined anywhere; neither in the law or the statutory rules, nor in the regulatory framework for the broadcasting and cable TV services sector.

    As on date there are around 233 pay channels (including HD and advertisement-free channels) offered by 59 pay broadcasters. These channels are distributed by 30 broadcasters/aggregators/ agents of broadcasters.

    In the broadcasting and cable TV sector, TV channels are distributed by the broadcasters themselves or through their authorised distribution agencies to the distribution platforms viz cable TV, DTH, IPTV, HITS etc. Many such agencies operate as authorised agents (aggregators) for more than one broadcaster. After obtaining the distribution rights from one or more broadcasters, such distribution agencies form bouquets, many of which also consist of channels of one or more broadcasters. They publish Reference Interconnect Offers (RIOs), negotiate the rates for these bouquets/channels with operators of various distribution platforms and enter into interconnection agreement(s) with them.

    As on date, the distribution business of around 73 per cent of the total pay TV market, including high definition (HD) TV channels, is controlled by a few authorised distribution agencies. These channels include almost all the popular pay TV channels. These authorised distribution agencies wield substantial negotiating power which can be, and is, often misused leading to several market distortions.

    Explaining its move, TRAI said the business of distribution of TV channels from the broadcaster to the consumer has two levels:

    i) Bulk or wholesale level – wherein the distribution platform operator obtains the TV channels from the broadcasters, and ii) Retail level – where the distribution platform operator offers these channels to the consumers, either directly or through the last mile operator.

    Even as TRAI was in the process of reviewing the regulatory framework for broadcasters and their authorised agencies, the Information and Broadcasting Ministry said there have been several complaints from Multi system operators (MSOs) about the modus operandi of such entities, e.g. it has been highlighted that MSOs are forced to subscribe to certain packages. Concerns have been vehemently voiced by various MSOs and LCOs regarding the monopolistic practices of such major authorised distribution agencies of broadcasters, in view of their control over a large number of popular channels.

    The MSOs have complained that the aggregators have abused their market power by forcing them to accept all the channels of the aggregator, fixed fee deals, charging based on the entire subscriber base and not as per actual uptake of channels, insisting on minimum guarantee and other unreasonable terms and conditions.

    The TRAI further adds, in the consultation paper, that in the absence of any regulatory framework for the aggregators (including possible restrictions on the authorised agencies), they started to bundle channels of more than one broadcaster and form bouquets. These bouquets, having popular channels of a number of broadcasters, provided a better marketing proposition. These bouquets grew larger and larger with time, as the aggregator started to piggy back more and more channels, especially those having lesser standalone market values.

  • TRAI warns MSOs and LCOs in Kolkata to get their act together

    TRAI warns MSOs and LCOs in Kolkata to get their act together

    MUMBAI: The Telecom Regulatory Authority of India (TRAI) held a meeting with the leading Multi System Operators (MSOs) in Kolkata to review the progress of implementation of Digital Addressable Cable TV Systems (DAS).

    The regulator has brought up the fact that though sufficient time has elapsed since 1 November 2012 the Subscriber Management System (SMS) of DAS has not been effectively operationalised by the MSOs, providing cable TV service in Kolkata. The SMS is to have complete details of the subscribers including their choice of channels. Unless this is done the full benefit of digitisation cannot be extended to all the stakeholders including the subscribers. This will also help the subscribers to budget their bills.

    In an effort to educate and sensitise the subscribers, TRAI has been issuing public notices from time to time. The broadcasters and the cable TV service providers have also been running scrolls in the TV channels and TV advertisement for the last few months requesting the subscribers to submit the duly filled-in Consumer Application Forms (CAFs). Through these public notices, scrolls and TV advertisements the subscribers were also alerted about deactivation of cable TV services, in case of non-submission of the forms.

    The reason for this was that, in terms of Digital Addressable Cable TV Systems Regulations 2012, MSOs can transmit digital signals and activate the Set Top Box (STB) only after receiving the CAF from the consumer with his/her preference and entering all the details in its SMS. If there is no form, the MSOs are obliged under law not to transmit the signal and deactivate the cable TV services.

    TRAI expressed its serious concern to the fact that only 20 per cent of the subscriber‘s details and their choices are available in the subscriber management system in Kolkata. Whereas this figure is more than 80 per cent in other metro cities and that the inaction on the part of MSOs and LCOs in implementation of DAS will not be tolerated.

    Accordingly the MSOs have been directed to take immediate steps to ensure that the subscribers details and their choice of channels/bouquets/services are entered into the SMS. The regulatory body would be keeping a close watch on the progress in this regard and would take all possible actions, including penal action as per the TRAI Act to ensure compliance of its regulatory framework.

    Cable TV subscribers have been requested to cooperate and submit the CAFs complete in all respect, to the respective LCO/MSO at the earliest, to enjoy the full benefit of digitisation. In event of failure to do so MSOs will have no option but to switch off the signal to those consumers who have not submitted their CAFs otherwise such MSOs would be in breach of the law.