Tag: MSO

  • TRAI reveals that some MSOs control 80 per cent of DAS areas in some cities post digitisation

    TRAI reveals that some MSOs control 80 per cent of DAS areas in some cities post digitisation

    NEW DELHI: Indian cable, satellite TV has been drawing in investors like a honey pot attracts bees. The reason: it has continued to grow despite recession in other areas. It turned over Rs 34,000 crore representing around 42 percent of the total media industry with the country having 15.5 crore TV households at the end of year 2012.

    A consultation paper by the Telecom Regulatory Authority of India (TRAI) on Monopoly/Market dominance in Cable TV services says this is just the tip of the iceberg. There‘s a lot more scope for growth as TV penetration in India is still at approxminately 60 per cent of total households.
     
    TRAI had received a reference dated 12 December last year from the Indian information & broadcasting ministry seeking TRAI’s recommendations in view of the fact that it has become necessary to examine whether there is a need to bring in certain reasonable restrictions on MSOs and LCOs including restricting their area of operation or restricting subscriber base to prevent monopoly as cable TV distribution is virtually monopolized by a single entity in some Indian states.

    In the paper, TRAI has sought stakeholders‘ views on whether the state should be the relevant market for measuring market power in the cable TV sector or suggest alternatives. In the first place, TRAI wants to know if stakeholders agree that there is a need to address the issue of monopoly/market dominance in cable TV distribution and how the ill effects of monopoly/market dominance can be addressed. TRAI has sought to know whether, to curb market dominance and monopolistic trends, restrictions in the relevant cable TV market should be based on area of operation or based on market share.

    Asking a series of fifteen questions, TRAI has said it wants written comments on the consultation paper by 24 June and Counter comments, if any, by 1 July.

    Cable TV has grown significantly with the number of subscribing households increasing from just 410,000 in 1992 to more than 9.4 crore by the end of March 2012, says the TRAI consultation paper.

    And although direct-to-home (DTH) has emerged as an alternate to cable TV and its pulling in subscribers at a faster rate than cable TV, the percentage of cable TV homes is significantly higher vis-a-vis DTH subscribers which numbered an estimated 5.45 crore by the end of year 2012.

    Cable TV subscribers constitute approximately 60 per cent of the total TV homes in the country, whereas the share of DTH is about 35 per cent. DTH operates on a national basis and transmits all channels throughout the country irrespective of variations in demand of channels in different markets. Cable TV networks on the other hand operate on a regional basis and can choose channels to be supplied according to the demand in the area served. In the pay DTH sector, there are six major players providing services on a national basis. In contrast, Cable TV operators are limited in a particular area and in most cases the customer is served by a single local cable operator. On the technical front also, there are differences between DTH and cable TV in terms of the number of channels .

    The increase in the subscriber base has also led to commensurate growth on the supply side. India today has a large broadcasting and distribution sector, comprising 828 television channels, around 6,000 multi system operators (MSOs), approximately 60,000 local cable operators, 7 DTH/ satellite TV operators and a few IPTV service providers and one terrestrial TV operator, the pubcaster Doordarshan. .

    Pointing out that there are currently no restrictions on the area of operation and accumulation of interest in terms of market share in a city, district, state or country by individual MSOs and LCOs in cable TV, TRAI says it has been observed in some states that a single entity has, over a period of time, acquired several MSOs and LCOs, virtually emerging as a monopoly. In such states, operation of a major portion of the cable TV network is controlled by a single entity. Such monopolies/market dominance are clearly not in the best interest of consumers and may have serious implications in terms of competition, pricing, quality of service and healthy growth of the cable TV sector.

    Technological developments, particularly use of packet switched digital communications, have made it possible to provide Internet access as well as telephone services over cable TV networks. Therefore, cable TV networks can become a cheaper and more convenient way of providing broadband and voice services, as cable TV networks already have outreach to a large number of households. Then, there is the possibility that the effects of monopoly/market dominance in cable TV distribution could also extend to other services, such as voice and broadband, which are carried on cable.

    The Cable TV Network (Regulation) Act 1995 and the Cable TV Rules do not restrict the number of MSOs/LCOs operating in any particular area. There are MSOs which operate at the national level, while others operate either on regional level or in a smaller area.

    Some of the prominent national MSOs are DEN Networks Ltd., Digicable, Hathway Datacom, IndusInd Media and Communication Ltd. and Siti cable. Some of the prominent MSOs that are operating in regional markets are Fastway, GTPL, KAL Cables (Sumangali), Ortel, Asianet, Tamil Nadu Arasu Cable TV (TACTV) Corporation Ltd., Manthan, JAK communications and Darsh Digital. However, the majority of the remaining are small, local (city based) MSOs with a subscriber base of a few thousand.

    In the case of analogue platforms which are non-addressable, LCOs had the option of downlinking free to air (FTA) channels directly from broadcasters without the help from MSOs. Pay channels were obtained by LCOs through MSOs as these are transmitted by broadcasters in encrypted form. MSOs obtain signals from broadcasters, decrypt the encrypted signals and supply these to LCOs for distributing to consumers.

    With the implementation of DAS, the business model has undergone a change as now only MSOs can receive signals from the broadcasters as per the Cable TV Networks Rules, 1994 as amended on 28 April 2012. In the case of DAS, both FTA and pay channels received from the broadcasters are transmitted to LCOs in encrypted form by the MSO. The MSO maintains a Subscriber Management System (SMS) where details about each customer and his/her channel preferences are stored. All the channels are now decrypted at the customer end through a set top box (STB) programmed by the MSO as per details in the SMS. Therefore, in the DAS environment, MSOs play a key role in distribution of both FTA and pay channels. Thus, with the changed scenario in DAS, the issue of dominance in the cable TV sector needs to be addressed at the MSO level.

    TRAI has also observed that the level of competition in the MSOs‘ business is not uniform throughout the country; certain states (e.g. Delhi, Karnataka, Rajasthan, West Bengal and Maharashtra) have a large number of MSOs.

    On the other hand certain markets like Tamil Nadu, Punjab, Orissa, Kerala, Uttar Pradesh and Andhra Pradesh are characterized by dominance of a single MSO. However, the same MSO is not dominant in all states. While it could be argued that because of larger size, an MSO is able to reap the benefit of economies of scale and pass on the benefits to the customers, in practice such dominance in certain markets can and has led to non-competitive practices.

    In case the loss in consumer welfare due to inadequate competition outweighs the gains from economies of scale, measures will obviously be required for promoting competition. It is in this backdrop that the question arises whether there is a need for any restrictions to be imposed on MSOs/LCOs to prevent monopolies/accumulation of interest so as to ensure fair competition, the TRAI asks in the consultation paper.

    In a well-functioning competitive market, where firms are competing on fair terms and there are no artificially erected barriers of entry, there may not be any need to impose restrictions. However, if there is little or no competition in the market or in case where barriers to entry are erected by incumbents, there is the distinct possibility of the abuse of market dominance by the incumbent service provider (s).

    The TRAI paper has revealed that the MOSs have the following share of STBs seeded through phase I and phase II of digitisation: Hathway (23.5 per cent), Den (18.5 per cent), Siticable (11 per cent), IMCL (10.6 per cent), Digicable (10.1 per cent), Fastway (6.3 per cent), GTPL (6 per cent), KAL (3 per cent) and others (11 per cent).

    The exact market shares of the MSOs are not available because in the analogue platform the number of subscribers cannot be accurately ascertained due to non-addressability and the lack of transparency in reporting of subscriber base. Once DAS is implemented, cable TV services will have to be provided through a set top box and it will be possible to obtain the exact number of customers through the subscriber management system of the MSO.

    TRAI‘s studies have further shown that some MSOs are controlling more than 80 per cent of the DAS market in some cities. Since subscriber figures for the state are not available, the share of STBs seeded in DAS market could be used as a proxy for market share for the entire state.

    The size of markets catered to (across states, cities and even localities) by an MSO determines its market power and influence. One of the ways in which MSOs have tried to expand and increase their size (and influence) is by buying out LCOs and smaller MSOs. The joint venture/ subsidiary model has emerged as a result of mergers and acquisitions (M&A) of LCOs/MSOs by large MSOs. The MSOs have varying levels of ownership interest in these LCOs. Typically, MSOs provide more favorable terms and financial assistance to joint venture companies and subsidiaries. The point is that, by way of acquisition, joint venture or subsidiary, some MSOs have been increasing their presence and size leading to a situation of market dominance.

    TRAI has also found instances where the dominant MSOs are ‘â€?misusing their market power to create barriers of entry for new players, providing unfair terms to other stakeholders in the value chain and distorting the competition. MSOs with significant reach (i.e. a large network and customer base) are leveraging their scale of operations to bargain with broadcasters for content at a lower price and also demand higher carriage and placement fees. Such MSOs are in a position to exercise market power in negotiations with the LCOs on the one hand, and with the broadcasters on the other.‘

    TRAI says that large MSOs, by virtue of securing content at a lower price and charging higher carriage and placement fee from broadcasters, are in a position to offer better revenue share to LCOs. ‘They, therefore, can incentivize LCOs to move away from smaller MSOs and align with them. Such MSOs use their market power to provide unfavourable terms or make it difficult for the broadcasters to gain access to the distribution network for reaching the customers. There are instances where a dominant MSO has made it difficult for some broadcasters to have access to its distribution network for carrying content to consumers. Blocking content selectively can also become an obstacle to promoting plurality of viewpoints.‘

  • TRAI acts tough about DAS; moves court against cable TV ops

    TRAI acts tough about DAS; moves court against cable TV ops

    MUMBAI: The Telecom Regulatory Authority of India (TRAI) is flexing its muscles. The telco regulator has taken about a dozen cable operators to a Delhi court for not providing details of subscribers of set-top boxes (STBs) to multi-system operators (MSO) which is necessary to ensure accountability in digitisation of cable TV services.

    The regulator has filed a complaint before chief metropolitan magistrate Vidya Prakash, saying that cable TV operators have not been complying with its regulations relating the government mandated digital addressable system (DAS). Under this, cable ops are supposed to attach a set top box to TV sets of their subscribers. And they have to provide customer details along with their choice of services, choice of channels and bouquets. But they have not been forwarding these to the MSO, the TV signals of which they are delivering to their subscribers. TRAI had ordered this to be the norm to ensure transparency and acccountability.

    The regulator had in May 2012 issued its standards of quality of services (Qos) which provides for connection, disconnection, transfer, shifting of the cable TV services, procedure for handling subscribers complaints and redressal, for obtaining/ supplying STBs, changing the position of channels, payment of bills and responsibilities of cable operators and MSOs for ensuring quality of service at the subscriber level.

    According to the QoS, cable ops had to mandatorily provide consumer information. But when it was getting updates about the spread of digitisation in phase I in the four metros, it discovered that some linked cable ops were shying away from providing relevant consumer details like total number of STBs seeded and operationalised, their choice of channels, bouquets and about subscribers. The TRAI also disclosed that the cable ops have failed to comply with its notices.

    Small cable ops have been having run-ins with the TRAI from time to time, fearing future survival in a scenario where the MSO ends up building a direct relationship with their subscribers.

  • Kolkata MSOs asked not to switch off any TV channel till panchayat polls are over

    Kolkata MSOs asked not to switch off any TV channel till panchayat polls are over

    NEW DELHI: The West Bengal government has directed multi-system operators to maintain status quo with regard to charges relating to digital access system (DAS) till the upcoming panchayat elections in the state, which should come to an end by 15 July.

    The state municipal affairs and urban development minister Firhad Hakkim directed MSOs not to switch off any channel during this period, without consulting the cable operators.

    The minister said this during a meeting yesterday evening with a delegation of the cable operators sangram committe and chief executive officer Soumen Roy Chowdhary and Surendra Agarwal of Indian Cable Net Company Ltd, a unit of Siti Cable.

    Ratan Jaiswal who represents the sangram committee of the LCOs told indiantelevision.com that this follows an agitation against the MSOs for failing to set proper rates and bouquets for the consumer.

    He said the MSOs were charging Rs 70 apart from service tax and other charges amounting to another Rs 20 for every set top box installed, which the LCOs feel is illegal as there is no provision by the telecom regulatory authority of India in this connection. In any case, such a charge can only be levied on the consumer.

    Even though the revenue share between the LCO s and MSOs is not clear and the packages being offered to the consumers are vague with no agreements having been signed, the LCOs say that Siti Cable and Indian Cable Network Company Ltd have sought help from the police which has imposed Section 144 for restricting entry of LCOs.

    While the number of digital STBs installed at present is around 90 per cent in Kolkata, less than forty per cent of agreements relating to billing etc have been signed.

  • LCOs on the warpath in Kolkata, allege MSOs not playing fair in DAS

    LCOs on the warpath in Kolkata, allege MSOs not playing fair in DAS

    NEW DELHI: Cable TV operators in Kolkata have launched an agitation against the multi-system operators (MSOs) and broadcasters for failing to set proper rates and bouquets for the consumer.

    A representative of the operators told indiantelevision.com in Kolkata that the state government had added a further complication by levying a charge of Rs 70 as service tax for every set top box installed which the LCOs feel is illegal.

    The LCOs have sought a meeting with the State finance [Click and drag to move] minister in Kolkata in this connection.

    Even though the revenue share between the LCOs and MSOs is not clear and the packages being offered to the consumers are vague with no agreements having been signed, the LCOs say that Siti Cable and Indian Cable Network Company Ltd have sought help from the police which has imposed Section 144 for restricting entry of LCOs.

    Ratan Jaiswal who represents the Sangram Committee of the LCOs told indiantelevision.com that the number of digital STBs installed at present was less than forty per cent in the eastern metropolis.

  • Trai likely to issue consultation paper on TV channel aggregators

    Trai likely to issue consultation paper on TV channel aggregators

    NEW DELHI: Telecom regulatory authority of India (Trai) chairman Rahul Khullar today indicated that a consultation paper would be issued shortly about the revenue sharing and other issues related to television channel aggregators under the digital addressable system (DAS).

     

    He assured the cable operators present that the meet was on media ownership and he would meet the LCOs separately on their problems.

     

    As expected, the open house on media ownership where he made the announcement turned out to be a general meet of sorts, with cable operators turning up in great numbers to seek answers to questions facing them including those relating to billing and the consumers refusing to pay the high fee, revenue sharing with MSOs and other issues.

     

    Trai had alerted the police in this regard and restricted entry, and the venue saw the presence of a large number of police personnel.

     

    Trai has already directed the pay broadcasters/aggregators and MSOs to produce in writing the terms and conditions of their interconnection agreements with MSOs or other service providers wherever they are providing cable television services through DAS.

     

    Trai had noted that there has been a hue and cry over the last month. And the broadcasters and MSOs have been extremely slothful in signing channel agreements with each other. The regulator took note of this and asked all of them to furnish the names of the MSO or the service provider with whom the interconnection agreement has been entered into along with the service area covered and the validity period of the said agreement by the week beginning 13 May.

     

    It is expected that the consultation paper would be based on the responses received from broadcasters and aggregators by Trai.

     

  • Kanpur LCOs forced to pay user charges for cable despite any provision by TRAI

    Kanpur LCOs forced to pay user charges for cable despite any provision by TRAI

    NEW DELHI: Although there is no reference to any charge being levied on right of way given to cable television operators to use electricity poles after launching of digital access system, the Kanpur municipal corporation has forced LCOs to deposit up to Rs 10,000 even as a final settlement has yet to come.

    Sources in the Information and Broadcasting Ministry as well as the Telecom Regulatory Authority of India denied to indiantelevision.com any mention of charges and said the law only spoke of facilitating the work of LCOs.

    Furthermore, LCOs and MSOs in Kanpur confirmed to indiantelevision.com that no such charge is being levied in the other cities in Uttar Pradesh – Allahabad, Lucknow, Agra, Ghaziabad, Meerut and Varanasi – covered in Phase II of DAS.

    The Kanpur municipal corporation had recently imposed user charges of Rs 0.50 per meter on cable operators who operate via Kesco, Nagar Nigam and telephone poles.

    The LCOs had gone on strike last week when Nagar Nigam officials set a deadline for depositing user charges and also cut the cable lines of some operators at various places.

    During the meeting with state chief minister Akhilesh Yadav, the operators urged him to make an inquiry as they were being heavily taxed, which included central tax, state tax or entertainment tax and now the new user charges. Yadav had then asked the divisional commissioner of Kanpur to make an inquiry and settle the issue.

    However, municipal commissioner N K Singh Chauhan told LCOs that the government had issued the order for charging the operators with user charges.

    Cable Operators Federation of India president Roop Sharma and All India Dish Antennae Aavishkaar Sangh president A K Rastogi strongly condemned the action. Rastogi said his organisation would help the LCOs in whatever manner possible.

  • TRAI decides to restrict entry to Open House on Media Ownership

    TRAI decides to restrict entry to Open House on Media Ownership

    NEW DELHI: Alarmed by the disruption of the Open House on Media Ownership in Hyderabad by local cable operators and multi-system operators, the Telecom Regulatory Authority of India (Trai) today issued a notice restricting entry into the Open House to be held in Delhi on the same issue later this week.

    In a mail sent to some prospective participants, Trai asked them to come with indentity cards and to register themselves in advance.

    The Cable Operators Federation of India President Roop Sharma said this would mean cutting out a large section of consumers since the mail has been sent to a select few, and also bar those who have not received the mail. The initial notice on the Trai website says ‘Interested Stakeholders/industry representatives are invited to participate.’

    She said that this also amounted to a violation of the transparency clause enshrined in Section 11(4) of the Trai Act.

    During the Open House in Hyderabad yesterday, a large number of LCOs and MSOs wanted the Trai officials to attend to their queries and the meeting had to be called off mid-way.

  • Hyderabad-based MSO chooses Conax for transmitting signals to LCOs

    Hyderabad-based MSO chooses Conax for transmitting signals to LCOs

    NEW DELHI: Indian multi-system operator Bhagyanagar Digital Services Pvt Ltd of Hyderbad is using selected Conax to transmit signals to cable TV operators with a cost effective and flexible content security (CAS) solution for enabling smooth digital migration and development of subscriber bases.

    Conax will empower Bhagyanagar Digital Services with smooth transition to the benefits of digital services and the integration of new secure content distribution offerings and easy upgrade to future services and business models such as multi-device and broadband content delivery.

    Bhagyanagar Digital Services is a large consortium of cable TV operators based in Hyderabad. Conax will guide the Bhagyanagar cable TV operators in navigating the new digital landscape and deploying secure distribution of new pay TV content models. The partnership will enable Bhagyanagar Digital Services‘ operators to significantly reduce churn, overcome the challenges of digitisation and harness the opportunities provided by the new digital environment.

    The new solution, complimented by Conax‘ advisory role, will help position and secure the Hyderabad operator‘s regional roadmap into the future. The Conax Contego Broadcast solution will also offer Bhagyanagar with total, state-of-the-art security for one-way operations and comprehensive support for subscription, pairing, fingerprinting and messaging, with optional support for DRM control and pay-per-view. Introduction of new consumer offerings such as video-on-demand and advanced multiscreen services can be smoothly integrated to the existing platform to support future growth demands.

    Bhagyanagar Digital Services MD A V Pullarao said, “Key factors in selecting Conax include the expert guidance we have received, flexibility, India based 24/7 support service, long experience in digitization and strong proven security track record in both India and around the globe. Additionally, Conax offers us short-time-to-market and a wide range of security-certified, cost effective set-top-boxes.”

    Conax vice president (Asia sales) Are Mathisen added, “In deploying Conax Contego Broadcast, Conax will guide Bhagyanagar Digital Services‘ pay-TV operators in building a strong foundation for subscriber and revenue growth during this exciting digitization phase, including a strong roadmap for integrating additional types of networks and services in the future. Conax has a long tradition of furnishing world-class content security, features and functionality for small, medium and large -sized operators.”

  • Trai Open House on media ownership called off as LCOs, MSOs raise demands on DAS

    Trai Open House on media ownership called off as LCOs, MSOs raise demands on DAS

    NEW DELHI: An open house called by the Telecom Regulatory Authority of India (Trai) in Hyderabad on media ownership had to be called off mid-way when cable operators and multi-system operators insisted that they should be heard on their problems relating to digitisation.

    Around 200 LCOs and MSOs wanted an end to the vertical monopoly of large media houses and sought protection from the Government.

    They also raised issues relating to revenue share not being fair, and said it was the LCOs who had built the industry from scratch and made it possible for the broadcasters to reach the consumers.

    They also wanted the bouquets drawn up by large broadcasting houses to be broken and rates to be fixed channel-wise.

    Some LCOs said the customer had become like a ‘robot‘ that could be manipulated by the broadcasters.

    Some of the speakers also said the LCOs had built the industry without foreign direct investment (FDI), and therefore any discussion on FDI was meaningless unless their questions were answered.

    The Trai delegation included principal advisors N Parameshwaran and Anuradha Mitra, deputy advisor G S Kesarwani, and secretary Rajeev Agrawal.

    Trai officials had come armed with just over thirty questions relating to media ownership issues on which it has already issued a consultation paper. Less than twenty were discussed.

  • TRAI orders MSOs and payTV b’casters to file interconnect agreements

    TRAI orders MSOs and payTV b’casters to file interconnect agreements

    NEW DELHI: There has been a hue and cry over the last month or so that broadcasters and MSOs have been extremely slothful in signing channel agreements with each other. The Telecom Regulatory Authority of India has taken note of this and asked all of them to furnish the names of the MSO or the service provider with whom the interconnection agreement has been entered into along with the service area covered and the validity period of the said agreement by the week beginning 13 May.

    The directives were sent individually to all pay broadcasters/ aggregators and MSOs on 6 May.

    TRAI has also directed the pay broadcasters/aggregators and MSOs to produce in writing the terms and conditions of their interconnection agreements with MSOs or other service providers wherever they are is providing cable television services through digital addressable systems (DAS).

    The direction has been sent under section 13, read with sub-clauses (ii), (iii), (iv) and (v) of clause (b) of sub-section (1) of section 11 of the Telecom Regulatory Authority of India Act 1997 for implementation of Digital Addressable Cable TV Systems.

    Regulation 5(3) of the regulations provides that every broadcaster has to, within a period of thirty days from the date of receipt of request from the multi system operator, enter into an interconnection agreement or modify the existing interconnect agreement in accordance with the terms and conditions of the Reference Interconnect Offer published under these regulations or as may be mutually agreed.

    Regulation 5(6) provides that it shall be mandatory for the broadcasters of pay channels to reduce the terms and conditions of the interconnection agreements into writing; and Regulation 5(7) provides that no broadcaster of pay channels shall make available signals of TV channels to any multi system operator without entering into a written interconnection agreement.

    Prior to this notice, TRAI had held meetings with broadcasters and MSOs on 22 March, 2 April, 12 April and 18 April on issues relating to implementation of the phase II of implementation of DAS systems wherein the broadcasters and MSOs were asked to expedite the signing of interconnection agreements and submission of the information of the same to the Authority.