Tag: MSO

  • DTH segment expands its subscriber base by 1.01 mn in 2020

    DTH segment expands its subscriber base by 1.01 mn in 2020

    KOLKATA: The direct-to-home (DTH) subscriber base in India has reached a base of around 70.99 million in 2020, according to the Indian Telecom Services Performance Indicator Report October-December 2020 published by the Telecom Regulatory Authority of India (TRAI). This points to an addition of around one million subscribers in the year.

    While the total active DTH subscriber base stands at 70.99 million as of 31 December 2020, the segment had reported a base of 69.98 million for the last quarter of 2019.

    Tata Sky is leading the DTH segment with 33.03 per cent market share. It has marginally increased its market share of 32.58 per cent from July-September (2020) quarter. Airtel’s DTH arm has almost closed its gap with Dish TV with the former holding 25.17 per cent market share, and the latter gaining 25.45 per cent market share. Sun TV’s DTH arm has also improved its position with 16.35 per cent market share compared to 15.83 per cent in the previous quarter.

    As on 31 December 2020, there are 1,704 MSOs registered with the ministry of information and broadcasting (MIB), as against 1,613 multi-system operators (MSO) at the end of 2019. There were 1,697 MSOs including two provisional MSOs at the end of the previous quarter. Further, TRAI data indicates that there are 12 MSOs and one HITS operator who have subscriber bases greater than one million. Siti Networks, GTPL Hathway and Hathway are the top three players in this category.

    A total of 907 private satellite TV channels have been permitted by MIB for uplinking, downlinking, as on 31 December 2020. There are 326 pay TV channels including 233 SD channels and 93 HD channels and 581 free-to-air channels.

  • Emergency plan in place, cable operators are prepared to counter Covid

    Emergency plan in place, cable operators are prepared to counter Covid

    KOLKATA: During the Covid2019 outbreak last year, cable operators in India served the country’s entertainment and infotainment needs as an essential service. It was not easy to operate in a lockdown for an industry that involves huge on-ground operation as well as close contact with consumers. From running out of inventories to fall in payment collection, the operators face an array of issues. Now, with the country feeling the heat of the second wave, the industry says it is better prepared than last year.

    Fastway Transmissions group CEO Prem Ojha said that the MSO is not facing any issue presently, because only a few parts of the country like Delhi and Mumbai have been significantly impacted. Most of the other geographies are normal right now, barring weekend and night curfews in some places. He noted that field activity gets very limited post 10 pm, right up to 6 am in the morning anyway. Hence, there is no such disruption as of now.

    Although Ojha is uncertain how things will pan out with cases on the rise, the leeway of being part of essential services will play in their favour. But partners and teams have to brave it out, risking their own health to continue to serve, added.  The company already has a contingency plan with the right amount of technical support and equipment in place should matters turn more critical.

    “There will be some hardship but the work will carry on. It will be a challenging scenario but nothing will get stalled. This time people are braver, more confident than last year. Uncertainty factor is lesser compared to last year,” he said.

    GTPL Hathway cable TV head & chief strategy officer Piyush Pankaj acknowledged that due to the looming possibility of a lockdown, certain problems are creeping back. But they have experience on how to deal with the crisis, and the company is well prepared for the situation, he asserted. Since Covid cases began to surge in late March, efforts are underway to cope with the issues.

    PPE kits are ready for staff, digital payments have been established. Moreover, customer communications are being taken care of through online and telephonic medium rather than in-person visits. “We have already taken precautions on ground. We are not facing the mounting problem that we faced last time,” he summed up.

    As of now, the situation on their end is under control, said Siti Networks CEO Anil Malhotra. While the Covid curve began peaking 10-15 days back, the MSO has not seen any major impact so far. However, more operators and staffs are getting affected. Unfortunately, people were not being cautious this time, which will further compound problems, he mused. The company has already started telling people how to take precautions, and is helping those who are suffering.

    “It can’t get worse than last year. We have learnt in 2020 how to work with little or skeleton staff. This time, I am more worried about our staffs and it would be great if the government can insure these people,” Maharashtra Cable Operators Federation president Arvind Prabhu highlighted.

    Despite the sector’s resolute outlook, operational challenges have already cropped up. Although the government has issued a notification where cable service is categorised as essential services, transport is becoming an issue. There is also the risk of infection. At present, operators are rotating the staffs so all of them don’t fall sick and in case someone falls sick, they have backup, Prabhu mentioned.

    Other than workforce issues, the industry faced shortage in inventory and other supply chain issues during lockdown. The same situation is playing out again; there was no disposable income to purchase stock in advance, as cable operators took a 40 per cent hit in revenue last year, Prabhu pointed out. Apart from some of the big players, no one else has kept inventory ready.

    Fastway’s Ojha highlighted a significant trend. With more offices being closed again, the incremental demand for broadband is going up. That traction is visible now, Ojha added. The demand will further go upwards, and therefore the operator is ensuring inventory and other things are in place so they can meet the demand.

    Some of the major MSOs have started work-from-home provision again. One-third of GTPL Hathway’s staff is working from home currently. Siti Networks has also initiated WFH option for non-critical employees and is providing necessary apparatus for that. While all Fastway workers are operating from home, the company is being flexible with employees who are travelling from containment zones or showing any Covid symptom. All of them are ready to ask more staff to work from home if the situation deteriorates.

  • In hybrid push, Siti Networks launches Siti PlayTop Android TV set top box

    In hybrid push, Siti Networks launches Siti PlayTop Android TV set top box

    New DELHI: In a bid to cement its place in the hybrid set-top box space, multi-system operator (MSO) Siti Networks has launched Siti PlayTop Magic, a 4K HDR STB which offers Android TV features along with linear TV. For a superior next-generation entertainment experience, the STB uses NAGRA’s card-less content security solution. This represents NAGRA’s first Android TV project in India based on the Google MediaCAS framework for Android TV deployments.

    Through its partnership with NAGRA, Siti Networks hopes to rapidly deploy both secure and market-leading Android TV services across its three-million strong subscriber base in India including a comprehensive content offering and access to a large library of applications.

    Additionally, Siti PlayTop Magic's mobile app, available on both iOS and Android platforms, brings a single subscription for multiple OTT apps like Hungama Play, Shemaroo Me and Adda Times in customers’ palms.

    The roll-out of Siti PlayTop STB and iOS/Android apps is a crucial part of the MSO’s expansion strategy in India, remarked Indian Cable Net Company Ltd (JV partner of Siti) director Suresh Sethiya.

    "We are delighted to partner with Nagra, who provides comprehensive support for Android TV through an end-to-end content protection ecosystem. This box will make any TV Smart while bringing Siti HD+ digital cable television's ultimate viewing experience with a DVR facility,” shared Siti Networks CEO Anil Malhotra.

    The NAGRA solution provides comprehensive support for Android TV through an end-to-end content protection ecosystem that can be extended at a time of an operator’s choosing through additional options such as forensic watermarking and/or anti-piracy services.

    Deployed “as a service,” it enables operators to take advantage of reduced total cost of ownership and regular modular and cloud-driven updates and frameworks for both CAS and DRM integration, while ensuring the ecosystem remains protected from pirates.

    “We’re proud to partner with Siti Networks on its continued expansion within the Indian market,” said NAGRA SVP – sales APAC Stephane Le Dreau. “The strength, level of innovation and unique features of NAGRA’s content and service protection services for Android TV provides operators around the world with the tools they need to protect their content and rapidly deploy and protect their next-generation services against piracy.”

  • Siti Networks to acquire 76% stake in Meghbela Infitel

    Siti Networks to acquire 76% stake in Meghbela Infitel

    KOLKATA: Multi-system operator (MSO) Siti Networks will pick up 76 per cent stake in Meghbela Infitel Cable & Broadband through its subsidiary Indian Cable Net Company. The board constituted investment committee of the company has approved the acquisition in a meeting held on 25 March 2021.

    Meghbela Infitel was incorporated on 9 July 2015 under the Companies Act, 2013. It is engaged in MSO business and has a presence in Kolkata. 76 per cent equity stake in the paid-up equity share capital of the company will be acquired by Siti Networks’ subsidiary.

    While consideration will be payable in cash, 7,600 shares will be acquired at Rs 10 each. “Meghbela is in the process of acquisition of cable TV business in Kolkata, which will help in expansion of the market of the company in Kolkata,” the company said in a regulatory filing on BSE.

    Siti Networks posted Rs 390.6 crore total revenue for the third quarter of FY2020. It posted Rs 270.6 crore subscription revenue in the same quarter.

    The MSO’s operating EBITDA surged to Rs 63.80 crore. This was achieved through strict control over expenses and operating efficiencies, the company stated. Its operating EBITDA margin for the quarter moved to 16.3 per cent through control of various cost elements.

    Siti Broadband also expanded its footprint to 21 cities by the end of the quarter, with the net base increasing to 1.9 lakh.

  • Kotwali Police Station in Ludhiana busts illegal STB racket

    Kotwali Police Station in Ludhiana busts illegal STB racket

    KOLKATA: A store in Ludhiana, PAL Electronics, was raided by Kotwali police station on 16 March, after Sony-appointed raiding agency Mediasoft Legal Solution’s service manager Harminder Singh complained that pay channels of Sony, Star, Zee and other major broadcasters were being sold via unauthorised set-top boxes (Pagaria Boxes) without the proper licence or any distribution agreements.

    The store was selling the illegal boxes at Rs 1,500 on the false pretence that the buyer can watch all the leading pay channels like SET, Sony SAB, Star Plus, Zee TV etc without any fee for a period of six months. Once the initial free subscription period would be over, the buyers could recharge it at Rs 200 for another six months, the store informed users.

    When the representative of Mediasoft Legal Solutions led by the Sony Pictures Networks Team, along with the Kotwali Police Station raided the store, the team recovered 11 pre-programmed Pagaria STB boxes, which are currently in police custody. The police is investigating the matter and will be filing the FIR today.

    These illegal boxes work with the help of an internet connection and receive pay channels. These Pagaria STBs are being sold to the subscribers with the aforementioned false promises. Of late, there has been a significant rise in piracy of TV channels causing much concern to broadcasters and large multi-system operators (MSOs).

    Naïve users fall prey to this false claim as authentic cable and DTH operators charge around Rs 300 to 350 per month for the popular pay channels. Now with many more such raids in the pipeline by all the leading broadcasters and local MSO’s, it is a matter of time before the TV screens of the users of such illegal STBs are going to go blank suddenly one fine day, with no one to approach for any complaints or servicing. Sony Pictures Networks team has scheduled many raids across Gujarat, Punjab and other states along with other broadcasters.

    TV piracy is becoming big business in India where the miscreants are giving access to multiple premium channels at lower costs with the help of emerging technologies. But with regulators now on the heels of this form of piracy, it is only a matter of time before stringent action is taken against all such players.

  • GTPL Hathway ropes in actor Boman Irani as its first-ever brand ambassador

    GTPL Hathway ropes in actor Boman Irani as its first-ever brand ambassador

    KOLKATA: GTPL Hathway Ltd (GTPL) has roped in Bollywood actor Boman Irani as its first-ever brand ambassador. The company is launching a major advertising campaign featuring Irani with a tagline ‘Connection Dil Se’ for a deeper and wider connect with the existing and future customer base. GTPL has associated with renowned music composer duo Sachin-Jigar duo for the theme song which captures the spirit with which GTPL celebrates its connection with its customers.

    GTPL Hathway managing director Anirudhsinh Jadeja said, “GTPL is proud to onboard versatile actor Boman Irani as its brand ambassador. Irani is a highly respectable Indian film actor, theatre and voice artist whose films are watched and enjoyed by the pan-India audience. Our new tagline ‘Connection Dil se’ is in line with the company’s ethos to connect and actively engage with all the key stakeholders. The campaign is being launched in TVC, print and radio mediums and will also take a digital route to engage across all geographies.”

    Boman Irani stated, “It is indeed an honour and a pleasure to be associated with GTPL, a prominent brand in broadband and cable TV. I have been a customer of cable services since the early 90’s and broadband subscriber for almost a decade. I have always appreciated the prompt service and the relationship that a cable operator enjoys with his customers. The tagline “Connection Dil Se” resonates with all the relationships that I have cherished over the years and I am sure GTPL enjoys the same ‘Connection’ with its customers. I wish Team GTPL the best in all their endeavours and look forward to being associated with the brand.”

  • Is IPTV DASH mechanism the way forward for cable operators in India?

    Is IPTV DASH mechanism the way forward for cable operators in India?

    KOLKATA: Cable television service, the biggest video service provider in India, now needs to look at new technologies for cutting down cost of operations as well as simpler content delivery. At a time when multi-system operators (MSOs) are extending their offerings to broadband services, IPTV network can be the way forward, experts opined at a session at the Video and Broadband Summit (VBS) 2021.

    The panel discussion, ‘Future proofing DPOs on video delivery solutions’ included NXTDigital group CTO Ru Ediriwira, Asianet Satellite Communications Ltd vice president & technology head Salil Thomas, Broadpeak Business Development vice president Xavier Leclercq, and Planetcast Media Services founder director MN Vyas and was moderated by Indiantelevision.com founder and CEO , editor-in-chief Anil Wanvari.

    Although 100 per cent future-proofing is hard to achieve, any organisation should be future-ready in terms of technology, Ediriwira said. “You don’t know what new technology will come around the corner and completely disrupt your industry, way of working. Look at social media, more kids watch YouTube than TV. You have to keep abreast of what is going on and how future generations are changing their content habits, viewing habits,” she added.

    Vyas agreed to the view that futureproof is something that is never possible. But the companies have to look at what is really needed at least in the next five years. According to him, a sea change is needed in the current distribution system. Broadcasters and DPOs have to realise that their role has to be minimal now and TV has to be more intelligent, he stated. The operators need to take an approach where they can take and leverage the existing resources along with adding new things.

    While looking at the future is important, working on the right technology at the right time is also crucial. Thomas explained that they launched a 4K Android TV set-top box three years ago but the boxes are still sitting in their inventory as consumers are not ready for that. Hence, catching up is important rather than jumping ahead of time, he explained.

    “There is a transition happening which is trying to focus more on new users, young audiences and having the ability to reach more screens. We are sort of moving away from the traditional broadcaster domain. This is an interesting turning point,” Leclercq noted.

    According to Ediriwira, the cable industry is seeing logical progression. However, while the industry is nine years into DAS, MPEG-2 slots are still around. While operators are making a push for MPEG-4 and HD boxes, they are a long way off from adopting 4K boxes. MSOs have the advantage, unlimited bandwidth to push 4K and 8K, but there is no content, she said. Moreover, if the industry is not able to sell a huge amount of HD boxes, take off of 8K or 4K boxes will not be possible either.

    “We are seeing people are moving to different devices like fire stick, Chromecast, plug it into TV and install an app and deliver to content. This is a relatively cheaper and cost-effective way of adding new devices and adding streaming applications. On top of it, the difficulty with this is some of the HD, 4K channels have trouble growing in ninjas. This is basically heavy for the networks, for each individual session coming from one of those set top boxes back to the network. You will basically load the network with unicast traffic,” Leclercq mentioned.

    Broadpeak has introduced a technology called MABR that can be used to push multi-screen ABR content (DASH, HLS) over an ISP network. That can be a cable MSO network for example, he added. This content can be pushed all the way to set top box and then it can be consumed by the end device. Operators are starting to build this multicast ABR proposition, he said.

    According to Thomas, IPTV DASH and multicast broadcast is a way forward. IPTV DASH replaces the traditional MPEG-2 TS video structure with a more flexible and adaptive technology. It essentially offers the best of both worlds – the greater flexibility offered by OTT combined with the scalability and low latency at stake with IPTV. It can reduce the huge cost of maintenance for cable networks.

    He added that the aging of cable networks is a big factor that should be considered. Rather than incurring high maintenance cost, it is better to go for fibre-based IP network which will cater to both cable and broadband services. It is better to move TV on the same platform, he stated. Vyas also agreed that someday the industry has to really get into IP deliveries.

    “It is a possibility and we most MSOs have now converted our network to fibre on which we are running both broadband as well as cable. The move to run a full IPTV network that is something any of us have not considered yet. It is very easy for us to drive everything as a broadcast mechanism on Radio Frequency box. But it is definitely worth considering as a potential future capability but at the moment most of us are focusing on trying to upgrade our networks to IP . We have to think about the last mile level also. That requires huge investment from each of the cable operators. We have to help them,” Ediriwira mentioned.

    She added that until that does not happen, the MSOs have to use current technologies. The operators are anyway upgrading their networks and moving to fibre. While she believes that operators should look at transitioning from cable broadcast mechanism to IP network mechanism, she is not certain how helpful it will be for rural areas.  

  • Indian pay TV ecosystem yet to optimise HD viewing opportunity

    Indian pay TV ecosystem yet to optimise HD viewing opportunity

    KOLKATA: Industry leaders have emphasised over and over again that despite recent developments and change in consumer preferences, pay TV will continue to coexist with over-the-top (OTT) platforms. On the other hand, the need for a sustainable business model is also undeniable amid the rapid flux in the media and entertainment industry. In the coming future, the conversion from standard definition (SD) to high definition (HD) can be a key growth driver, the experts said in a panel discussion at the Video and Broadband Summit (VBS) 2021. Moreover, the broadband segment will be another crucial factor, which has seen higher uptake in the last few quarters.

    ‘The leaders speak laying out a profitable future’ moderated by Indiantelevision.com founder, CEO and editor-in-chief Anil Wanvari included Indiacast Media Distribution president Amit Arora, Siti Networks CEO Anil Malhotra, Star & Disney India- India & International TV distribution president Gurjeev Singh Kapoor, Travelxp 4K founder & CEO Prashant Chothani, Fastway Transmission & Netplus Broadband group CEO Prem Ojha, and NXTDigital MD & CEO Vynsley Fernandes as panelists.

    Arora said broadcasters will always remain focused on telling new, exciting stories. But the mediums of broadcasting, distributing content will include a range of devices, TV, screens. DPOs have to look at how they can assimilate all the content assets and determine the best way of marketing those.

    “The pot of gold I see for the industry is how you can make a dollar more from the customer giving him more and more content. India will stay in a broad spectrum of free TV to $10 in the next 10 years, which segment you want to operate in is going to be your choice,” he quipped.

    Fernandes agreed to the need of looking at a wider spectrum rather than having a singular kind of telescopic lens for the distribution platform operators (DPOs) as well. In addition to that, DPOs need to bear down costs like infrastructure sharing. The important thing is how they drive out a better value for each dollar, he added.

    “Our offtake of HD in the country is very low. We have not been able to achieve a strong HD push. There is that much runaway available to us. So, can we make the transition from SD to HD as one of the key drivers going forward as there is so much runway available? The second thing we have to focus on is if we can take the second runway of a whole bunch of customers who are watching FTA content and look at them converting them to basic pay bundles, maybe from one dollar,” he stated further.

    Arora highlighted another important aspect; while HD consuming subscribers are hovering around 14-15 million, a large section of the population buys HD boxes but watches SD channels. Hence, marketing the HD proposition is very important to raise awareness.

    “We are a market of 200 million TV homes and we have 15 million homes who are watching HD channels. We have closer to 40-45 million homes that have HD TV set. The communication piece is a big issue. People don’t know when they buy an HDTV set, they also have to buy an HD set top box, along with that they have to buy a subscription for HD channels. What they think is if they have a TV set, they would get brilliant quality of channels regardless,” Kapoor detailed.

    Broadcasters and DPOs have not taken HD expansion as an agenda but it is more important than ever as OTT platforms are offering high-quality video, experts concurred. However, Travelxp’s Chothani thinks the industry needs to look beyond HD and start focusing on 4K too.

    “Five years from now, there will be 40 million 4K homes in India. MSOs and DPOs have to look at the 4K opportunity. India has a great opportunity because of the infrastructure in the cable system. If a consistent effort by MSOs, DTH platforms is taken, people will realise SD quality is not good enough,” he noted.

    On the other side, broadband looms as a highly promising prospect on top of everything, Fernandes added. Siti Network’s Malhotra is also optimistic that there is an opportunity for everyone despite the presence of players like Jio, Airtel as there are 22 million wired broadband customers compared to 650 million internet users in the country. Even if Jio subsidises as it did for wireless broadband, they might have maximum market share but would not be able to acquire all consumers, he opined. However, the home broadband rollout is slow in the country because it is physically extensive work.

    Ojha said that his organisation has already penetrated the urban consumers in its strongholds and will reach rural areas faster than Jio. “Evolution is happening in the ecosystem. There can be imperfection at every level, even at the regulation level. But we will have to look at the longest horizon where the growth engine has to be broadband driven,” Ojha commented.

  • #Throwback2020: Cable operators start adapting to stay relevant

    #Throwback2020: Cable operators start adapting to stay relevant

    KOLKATA: Charles Darwin coined the phrase ‘survival of the fittest’ while studying the phenomenon of natural selection in the evolution of life. This concept applies to the inanimate world, too – as exhibited by the Indian cable industry. With changing consumption patterns, advancements in technologies, there are few consistently profit-making cable TV service providers left in the market.

    Then came Covid2019, affecting the supply chain and normal operations. More people turned to online platforms for entertainment, further imperiling the industry. In order to survive, it became vital to adapt – and many large and mid-level cable operators did just that, by innovating business models for sustainability.

    As the countrywide lockdown was implemented, cable TV operators encountered multiple roadblocks. For instance, a part of the workforce in big cities, and students who went back to their hometowns or native villages did not renew their subscriptions. The closure of commercial establishments like hotels and offices also impacted the subscriber base along with financial stress among lower income groups. Due to lack of fresh content on major entertainment channels, live sports content, a number of subscribers downgraded their subscription packs. All of these factors caused a difficult first half of FY21 for consumers.

    The sales of new set top boxes dropped for 75 per cent of cable TV operators during Covid2019, while nearly 84 per cent operators reported a drop in collection, a survey study by INTIN said. And it’s not just for a brief period – 77 per cent multiple system operators (MSOs) expected a decline in revenue in FY21 and some of them even estimated the drop to be greater than 25 per cent.

    Along with subscriber loss, local cable operators faced the issue of payment collection due to restrictions during the stringent lockdown. While it initially led to a drop in revenue, it compelled most MSOs as well as LCOs to adopt digital payment practices. Major MSOs like GTPL Hathway, Siti Networks, IMCL acknowledged that more consumers and local cable operators embraced digital payment options post-Covid2019. However, some of the LCOs who are working on ground also cautioned that the number of consumers paying digitally is still not substantial, albeit the noticeable improvement during lockdown.

    The pandemic has further solidified the need to adopt hybrid boxes among MSOs. Hathway Digital, Den Networks, Siti Networks, IMCL, GTPL Hathway have already launched or are working on rolling out hybrid boxes. Although the roll out has been delayed due to the Covid crisis for some companies, they have set the target of finishing the task within this fiscal itself.

    In addition to providing OTT platforms like Netflix, Amazon, Hotstar on their boxes, foraying into the OTT space could be a big gamechanger for the industry, Intin recommended. Large MSOs often have upwards of 80 local cable channels, which can be readily primed to their own OTT platforms. Currently, only 24 per cent of cable TV players have their own OTT platforms offering pure-play cable content.

    Moreover, the operators who will be able to skinny bundles with an internet connection will thrive in this changing ecosystem. As more people worked from home, attended e-classes, consumed more online content, the demand for high-speed wired broadband has gone up rapidly. The wired broadband sector has continued to grow throughout the year, standing at 21.51 million subscribers as of October. The cable operators have gained from this growth substantially, as all listed MSOs have reported an increase in broadband subscribers.

    But while it is easier for larger players to invest in new technologies, it could be a challenge for the minnows to survive. According to a report from Omid, the number of local cable operators has gone down by 30 per cent between 2015 and 2020. Number of local cable operators is predicted to fall to around 20,000 by 2025, down from about 40,000 in 2019. It also mentioned that consolidation between larger pay TV players like Airtel TV, Dish and TataSky is also possible following the merger of Dish TV with D2H and the acquisition of cable operators Hathway and DEN by Reliance Jio.

    Like other sectors in the media and entertainment industry, cable operators also witnessed some significant changes in regulations. As part of the government’s move to decriminalise smaller offences, the ministry of information and broadcasting (MIB) proposed to remove jail terms for violating Cable TV Networks Regulation Act. Punishments for offences committed under the act would be limited to seizing the equipment of the operator, cancellation of the license, a ban of up to 30 days on the broadcasting of the channel, forcible running of apology scrolls and so on.

    The operators started off 2020 with the amended new tariff order (NTO 2.0) wherein they had to adjust network capacity fee and multi-TV connection charge. In the middle of the Covid crisis, TRAI recommended that all STBs provided to customers must support interoperability and urged the MIB to make it mandatory by introducing the requisite provisions. The viability of the move was questioned and stakeholders warned that it would be a very high-cost operation.

    On the bright side, MIB permitted infrastructure sharing between HITS operators and MSOs, meeting the long-pending demand of the TV distribution sector. The amended guidelines also allow sharing of transport stream transmitted by HITS platforms, between HITS operators and MSOs. As many MSOs across the country are facing a cash crunch, the infrastructure sharing could help them reduce operating expenses.

  • What will it take to make Indian CAS acceptable to MSOs?

    What will it take to make Indian CAS acceptable to MSOs?

    KOLKATA: Despite the overwhelming importance of Conditional Access System (CAS) in the overall content distribution network, there have been few discussions on CAS. Moreover, the market has been dominated by foreign vendors for a long time now. If the government comes up with clear standardisation of CAS and offers Indian vendors viable, competitive solutions, the transition may begin, believe industry leaders.

    At a virtual roundtable organised by Indiantelevision.com, moderated by founder, CEO & editor-in-chief Anil Wanvari, panellists discussed how the cable industry can be self-reliant in terms of security equipment and technology. TRAI advisor (broadcasting & cable service) Arvind Kumar, MyBox Technologies MD and CEO Amit Kharbanda, SITI Networks Ltd CEO Anil Malhotra, Maharashtra Cable Operators Federation (MCOF) president Arvind Ramesh Prabhoo, Metro Cast Network promoter Nagesh Narayandas Chhabria, Kerala Communicators Cable Ltd (KCCL) business head N Padmakumar, Safe View chairman Pradeip Nanda participated in the session.

    What did MSOs look for while setting up a security system during digitisation?

    The moderator kickstarted the session asking what were the main areas looked at by MSOs while setting up a security system during digitisation. Malhotra mentioned that the whole purpose of addressability post digitisation is lost without proper security in place. He shared that his MSO focuses on a robust system, ease of operation, 24/7 support system, scalability, the ability to satisfy broadcasters’ audits while choosing a security system.

    “Unfortunately, there is no security which is fool-proof and every security will get breached after a certain period of time. You have to consider a security system that survives the onslaught of hackers for up to 12 years at least, which is the life of an STB. When we choose anything for our network, we keep these things in mind,” Malhotra added.

    In 2013-14, Metro Cast had surveyed which CAS vendors had already deployed services to more than a million or two million customers before selecting one, shared Chhabria. Initially, they went to European CAS vendors but later moved on to Chinese vendors as their service was 30-40 per cent cheaper. Unfortunately, there was no significant Indian CAS vendor at that time, he noted.

    MCOF’s Prabhoo said that the local cable operators had limited choice because CAS and SMS as per regulation were supposed to be in the purview of MSO. So, they had very little say in which are the STBs and which is the backend SMS. It was the MSO that had the onus of choosing it.

    “On the broadband and internet side, the first important thing was what was the availability. Therefore, with a ban on products from China, we had to look into more Indian products – which is cost-effective – and what service we got from them. These were the prime considerations while we were upgrading our networks,” he commented.

    Is ‘Vocal for Local’ story taking off?

    “Efforts should be made to adopt Indian technologies. Entrepreneurs, vendors didn’t have aspirations to become big or go global in the past. Now after a major push by the government in terms of initiatives and the narrative of vocal for local, they are aspiring to grow. But they can’t do it without support from the service providers who are catering to the masses. The supply chain must be endorsed by DTH operators, MSOs, whoever in the chain, then only it will encourage new or existing entrepreneurs,” TRAI’s Kumar said.

    For instance, Safe View is a domestic producer who is very keen on working with Indian MSOs. Nanda mentioned that it is a 100 per cent Indian company and 120 small and big MSOs work with it. Moreover, it has a huge footprint overseas. Safe View has been in the market for six years with three million subscribers on its system.

    Talking about the trust deficit with Indian vendors, KCCL’s Padmakumar added that the concern is more about security and quality. In his view, CAS should be secured entirely so that customers don't get affected and there should not be any scope for piracy in the system. If domestic players can provide such CAS internally, the industry would be happy to utilise their services, he said. However, it should be cost-effective as well.

    On the other hand, Malhotra pointed out that Indian CAS entered quite late in the market, when the majority of the STBs had already been deployed. Had they come at the beginning of 2012 as the MSOs were deciding which CAS to take, the majority of STBs would have bought from Indian companies only.

    “Even now also with Atmanirbhar Bharat, we are not seeing a push on the set top boxes because it is not an overnight thing. One needs to start integrating and create a road map. The Indian companies are still not talked about much, because there’s still hope that the government will understand and let imports continue. Six months later we will say we do not have the same volume that we have even now. However, the government is very clear now, Make in India cannot be an assembled product. And that for me is where we missed the bus time and again,” Kharbanda elaborated.

    Chhabria also noted that the manufacturers are not getting total support from the Centre in keeping prices competitive. Naturally, price conscious MSOs are going for the Chinese players. If the same product is given at a competitive rate, then they would love to go with the Indian product. Hence, he is of the view that the government has to support the manufacturers with some incentives.

    “As far as TRAI is concerned, we have already given recommendations on indigenous telecom equipment manufacturing. We are also mulling over what we can do for the broadcasting sector also. Recommendations on interoperability of STB have already been given. I think this is the right time to blend vocal for local narrative with interoperable STBs. Security part also becomes stronger with indigenous technology,” TRAI’s Kumar commented.

    Standard guidelines for CAS is need of the hour:

    However, all the MSOs agreed that adoption will be higher once TRAI comes up with clear guidelines and standardisation of CAS. In addition to that, if TRAI or an independent agency starts certification of CAS, then it will enhance the trust of MSOs. Testing procedures for CAS in the country also need to be initiated as early as possible.

    “Every stakeholder has to play a role. There is a role for the government and the regulator also. We are making a framework for standardisation and I think that will happen very soon. In telecom, we had given recommendations to the government on telecom equipment manufacturing. Similar recommendations can be given to the government for the broadcasting sector. Most importantly, stakeholders, especially MSOs, have to come forward to use Indian-origin technology. It should be their call that at least all STB or CAS should be replaced by homegrown tech in future. As far as CAS is concerned, it is a question of only a thousand distributors who have to adopt indigenous technology. Hence, it should be the MSOs' will to support Indian CAS vendors,” Kumar stated.