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Tag: mobile shopping

  • IKEA enters Bengaluru with eCommerce & mobile shopping app

    Mumbai: Swedish home furnishing retailer IKEA on Thursday announced the launch of its eCommerce services and mobile shopping app in Bengaluru. The people of Bengaluru will now be able to choose from over 8,000+ functional and sustainable home furnishing products and solutions from the furnishing giant’s website.

    This announcement comes soon after the brand opened its second IKEA India store in Navi Mumbai in December 2020, and the recent online entry into Gujarat. IKEA’s much awaited Bengaluru market entry, led by eCommerce and mobile shopping app is the first step in entering the market and marks a significant milestone in the Swedish retailer’s new retail direction which aims to bring it closer to where people are, focusing on both digital and physical formats with an omnichannel approach.

    IKEA already has an online presence today in Hyderabad, Mumbai, Pune, Ahmedabad, Surat, and Vadodara.  

    The IKEA online store will provide solutions, inspiration and ideas which reflect the home furnishing needs of the many people in Bengaluru. The newly launched IKEA mobile shopping app features product recommendations, ratings, and reviews, along with easier searching and browsing experience. The app also allows customers to add the products to their shopping list even while physically browsing through the products in the store. Customers can also find a built-in barcode scanner which will help them learn more details about the products, including materials and dimensions.

    IKEA India CEO & chief sustainability officer Peter Betzel said, “Karnataka is a very important market for IKEA and Bengaluru is one of the largest home furnishing markets in India. We will bring a complete omnichannel offer to the market and are excited to take the first step now with the launch of our eCommerce channel and meeting the many people in Bengaluru with their aspirations and dreams for a better life at home. IKEA will also open a big IKEA store, close to 400,000 sq. ft. in Nagasandra within a year. The store will be connected to the Nagasandra metro station, supporting faster and greener commute for the many people to the IKEA store. Over time, we will also open a city centre store within Bengaluru to be even more accessible and connect with many more people.”

    Over the next five years, across different IKEA businesses in Bengaluru, the company plans to engage around 2500 workers directly with 50 per cent diversity across all levels and will generate close to 1200 indirect jobs linked with its business operations. IKEA works with nine Home Furnishing suppliers in Karnataka including a social entrepreneur engaging 1200 local artisans, thereby increasing its local sourcing footprint in the state. 

  • Mobile commerce: The key to impulse shoppers

    Mobile commerce: The key to impulse shoppers

    E-commerce industry’s success stories and reliability are the key factors determining its popularity. Customers have gained a new edge of convenience with products and services available at a click. Apparently, a new wave of innovation in the name of mobile commerce is gaining prevalence by driving new avenues for the e-commerce industry in India.

     

    Accessing an e-commerce portal on desktops and laptops has never been a hindrance; however, accessing the same website on phones have bulged various problems because they were primarily designed for big screens. Considering the mounting usage of mobile phones over big screen computers, mobile commerce has emerged as a key to impulse shoppers.

     

    Mobile commerce offers dual benefit – ease of navigation tools and the flexibility to shop; therefore, attracting a large number of customers. Nowadays, more and more e-commerce websites have become mobile friendly, which has accelerated the footfall on such websites by a huge number. The trend is gradually catching up in India like our European counterparts.

     

    According to a study conducted by global financial group ING, Europeans are now shopping frequently via mobile phone, British being the most impulsive shoppers. India has adapted to this innovation extensively and is observing its acceptance from customers on a large scale. Currently, a major chunk of our tech savvy population is inclined towards mobile commerce. Various studies have shown that mobile devices such as smartphones and tablets are leading to an increase in impulse buying among consumers. There is also a lot of scope for growth in this segment as only 40 per cent users make purchases using their mobile devices.

     

    Impulse shopping is triggered among consumers due to the availability of simple and easy to use technology that is used widely in m-commerce platforms. Its usage is rapidly increasing with evolution of mobile technologies. This innovative transformation is creating seamless opportunities for prospective businesses. While adding greater convenience to customers by providing more personalised services, mobile commerce equally benefits the retailers by reducing their cost of production.

     

    According to an independent study conducted by Manusis Technologies, 42 per cent purchases made on mobile devices are based on impulsive decisions. The attractive offers and discount coupons offered by mobile apps create a sense of urgency among buyers. Often, they make hurried purchases fearing an impending stock-out situation or rising prices of the commodity. Eventually, it positively impacts the store owners’ sale and revenues.

     

    M-commerce is a great opportunity for these retailers and e-commerce owners to tap impulse purchases from customers. Snapdeal, one of India’s biggest e-commerce stores, has witnessed an increase in sales via mobile purchases in the past year. Many of these purchases might have been made at the spur of the moment.

     

    (These are purely personal views of StoreHippo.com CEO and founder Rajiv Kumar and indiantelevision.com does not necessarily subscribe to these views.)