Tag: Mirum India

  • Mirum India, India On Track launch customized sport offering for brands

    Mirum India, India On Track launch customized sport offering for brands

    MUMBAI: Mirum India, a premier digital agency, and India On Track (IOT), a leading sports development and management organization, are coming together to create a bespoke sport-focussed service offering. 

    The vision behind the collaboration is to provide brands with complete, end-to-end solutions in the arena of sports marketing, 360-degree digital solutions; to create a sports strategy for brands, facilitate partnerships; to setting up bespoke properties, and create unique experiences around the sport.

    The offering will not only work with brands with an existing presence in the sport but also create a customized, data-driven sports strategy for brands to leverage sport as a platform to help connect with their audience. 

    The proposed services will bring together the sports industry expertise, network and on-ground presence of IOT and the creative, digital and marketing automation expertise of Mirum.

    Mirum India joint CEO Sanjay Mehta said, “We are excited to collaborate with India On Track (IOT). Over the years, the passion and enthusiasm showcased by the fans have been the driving force behind various sporting events. The vocal sports fans have now gone beyond the stadium and are looking to engage with the sport and with other like-minded fans. Through this collaboration, we aim to provide a fun experience, which allows sports brands to seamlessly engage with their fans”.

    India On Track (IOT) founder CEO Vivek Sethia said, “We are proud to partner with Mirum India, and strongly believe in their vision of digital transformation and resonate with their thought process. Sport in India, like most of the world is undergoing a significant transformation, and the digital world has become the new playground. Sports fans are loyal, passionate and hungry for information – and we strongly believe in the power of sport to build communities and bring people together. We are confident that through this new project , we can help provide brands across sectors an exciting platform to connect with their audience.” 

  • Mirum India wins digital mandate for Geojit

    Mirum India wins digital mandate for Geojit

    NEW DELHI: A WPP full-service digital agency, Mirum India has won the digital mandate for Geojit, a leading financial services company in India. The account was won following a multi-agency pitch. As part of the mandate, Mirum will be responsible for managing social media marketing for the company. Mirum will also be offering creative services for developing mainline and offline communications. The account will be serviced from Mirum India’s Mumbai office.

    Geojit Financial Services executive director Satish Menon said, “The present times have brought on newer challenges and this requires innovative thinking and creativity. We look forward to working with Mirum to reach out to a wider cross section of people in our endeavor to help them achieve their financial goals and create wealth.”

    Mirum India  Joint CEO Hareesh Tibrewala said, “We are delighted to win the Geojit business. Mirum has a good track record of working with finance-related clients over the last 10 years. We are confident of enabling the best solutions for new customer acquisitions and brand engagement, for Geojit. We are looking forward to a long fruitful partnership.”   

  • TikTok ban forces influencers to shift to homegrown short-form video apps

    TikTok ban forces influencers to shift to homegrown short-form video apps

    New Delhi: On Monday, thousands had a career in making videos and overnight they are jobless, adding to the existing recession in the country. TikTok was not just a source of entertainment for many but also a way to earn their daily bread and butter. Right after the ban, the app became unavailable for download on Apple’s App Store and Google Play Store in India. 

    TikTok, which has amassed more than 200 million users in India, identifies Asia’s third-largest economy as its biggest overseas market. Over the years, the platform has become a favourite amongst brands for influencer marketing. 

    Mirum India director of business development- Srikant Subramanian said that the budgets on influencer marketing will continue to remain. The marketers realise that influencers are the ones who are creating meaningful relationships for their brands with consumers and using those influencers would be key for their endeavours.

    “The next few months will be critical from an analytics POV. We will start to see the movement of audiences and behaviour of content consumption on existing large channels. Basis that, the brands will need to change strategies when that happens. In the short term, depending on the channel, brands will continue to do what they are doing now,” Subramanian adds.

    Zirca Digital Solutions CEO and director Neena Dasgupta is of the opinion that the platform’s rise has been phenomenal and what is interesting is that not only did people adapt to its format rather quickly but people stuck to the platform. 

    “In its absence, this huge number of users will migrate to other platforms and everything from digital marketing budgets to consumer engagement strategies will need to be rejigged. The marketing spends – particularly on influencers – were on the rise and the ban will lead to the reallocation of these budgets. So, the influencer marketing system is in for a change. For new platforms similar to TikTok it is going to be an opportunity to acquire and for existing platforms, it could be an opportunity to adapt as well as acquire."

    TikTok, which was blocked in India for a week last year but was accessible to users who had already installed the app on their smartphones, said last year in a court filing that it was losing more than $500,000 a day. According to reports, ByteDance had planned to invest $1 billion in India to expand the reach of TikTok, a plan that now appears to have been derailed.

    As per the Indian government’s statements, the ban of TikTok and 58 other Chinese apps is in response to the alleged possibility of data theft and security breach of Indian nationals, due to the ongoing geopolitical Indo-China tension.

    According to Dasgupta, Data security has been a long-pending agenda for the government. “I would not be surprised if this is accompanied by further bans irrespective of the source of the apps. The need of the hour are policies that can safeguard internet users and their privacy and we are yet to see these policies and how they are implemented.”

    Marcom Avenue director Divanshi Gupta says that India is working on undertaking various campaigns and projects that will make the country self-reliant regarding Chinese companies in power and mobile technology. “The country is home to multiple brands working on a three-pronged strategy (restart, restore and resurgence) to boost in-house technology and innovation while uplifting manufacturing in the national state,” she says.

    However, Gupta says that the decision to ban Chinese apps may not be directly classified as an "economic sanction" as China is a massive investor in the Indian business diaspora. It is more because of the national security threat and data theft.

    Content creator Ankush Bahuguna, who makes several videos on social media platforms including TikTok, says that due to the ban on the app, he will have one less platform to expand his universe and to engage with the audience. 

    "I think it is going to have a huge impact on creators who were making content exclusively on TikTok. The shift to a new platform means starting from scratch and I can't imagine how difficult it must be for so many people. I think it will be nice if other content creators could step in and help out TikTokers build themselves back on other platforms because I've seen a lot of TikTokers create very entertaining content and they deserve to stay relevant regardless of what happens to one app," he says. 

    RJ Sukriti Chaturvedi, popular content creator on Tiktok, Instagram, Facebook and Youtube who is known for her quirky and funny videos on social media platform says that if a breach of privacy has been conducted on the app, then it’s best that users shift to some other platform which ensures security. “It’s a piece of sad news for content creators who rose to fame through TikTok but there are other platforms too like Instagram or Youtube which can also add value for content creators.”

    The short-form video app also became advertisers’ new darling, mainly due to the access it gives to advertisers to creators and consumers. 

    “TikTok will suffer but Bytedance is a trooper,” Subramanian mentions. “They will find a way to make revenue. A lot depends on the regulation bit. Overall advertisers will be fine, they will split the audience and hence mostly split the revenue in the long term. It all depends on how long the void remains. I suspect many new apps will launch, and some existing ones like Hike could take advantage and then add some new features – especially since the markets are the same.”

    TikTok ban in India has already forced its users to look for alternatives. TikTok creators are requesting their fans to follow them on other social media platforms including Instagram and YouTube. Many influencers are also welcoming the latest move by the government. Whether it is Mitron, Chingari or Bolo Indya, the Indian rivals of the Chinese video-sharing app are hoping to grow their presence in the country and expand their user base by attracting several TikTokers to their platforms.

    “This would help Indian UGC platforms to garner content creators at a much higher pace and organically. Cost of creator acquisition will tend to reduce drastically due to this. This shall also enable a lower cost of consumer acquisition as many creators would be bringing in their follower base (to some extent) on to the Indian UGCs which they finally opt for creating videos going forward. For example, we have seen over one lakh new content creators join Bolo indya in last 24 hours at zero cost, and more than five lakh videos being created by them in last 24 hours, enabling them to go viral on Bolo Indya in least possible team, much quicker than other Indian UGCs,” shares Bolo Indya founder Varun Saxena.

    Saxena adds that since Monday, the platform has witnessed 10x surge in traction. “However, this has increased to 30x and we have hardly seen any downtime (apart from little speed issues for a few minutes) as compared to some of the other Indian UGCs which went down for hours today. We have taken requisite measures both on application server and database server sides and we are now ready to handle 80x surge in traffic from here.”

  • Mirum India appoints Kalpesh Patel as director of martech services

    Mirum India appoints Kalpesh Patel as director of martech services

    NEW DELHI: Mirum has appointed Kalpesh Patel as director of martech services. Besides leading the Salesforce practice, Patel will also lead other areas of practice such as Sitecore, SEO, UX_UI in addition to other CMS and e-commerce solutions. Patel has more than 23 years of experience in managing and delivering technology solutions to Indian and global clients. Patel has been with Mirum for more than four years now and was earlier leading the technology practice.

    Mirum India is a Salesforce gold consulting partner for over nine years and has successfully executed more than 100 projects. Marketing automation services continues to be a major focus area for the agency. Mirum also has an in-house product engineering team, that has built numerous marketing cloud accelerators.  

    Mirum India joint CEO Hareesh Tibrewala said, “Kalpesh is a very passionate and detail-oriented leader. He brings both: the emotional quotient required to run and manage a large team;  and the discipline and processes required to ensure flawless and timely delivery. Post Covid2019, we expect to see an accelerated requirement for digital transformation for businesses. And under Kalpesh’s leadership, we are set to deliver the same for our clients.”

    “A big thank you to Mirum India for putting faith in me and giving me this big opportunity,” said Patel. “With the martech vertical, Mirum India has now combined all the offerings which brands need on their digital transformation journey. I am excited to leverage my experience in delivering technology solutions for domestic and global clients, to add value to the martech vertical. I am looking forward to my new role and keen on contributing to the success of martech and the organisation.”

  • Shifting consumer communication strategies by brands during COVID-19

    Shifting consumer communication strategies by brands during COVID-19

    MUMBAI: The COVID-19 pandemic has created an unprecedented situation for everyone around the globe. As far as brands and marketers are concerned, they are unsure of what they should be communicating to consumers. Though there is no fixed strategy, companies are coping in different ways.

    Follow Tellychakkar for the consumer facing news & entertainment

    To seek the answers, indiantelevision.com arranged a virtual panel discussion including Timex Group India Head market Ajay Dhyani, Duroflex Mattresses India VP-marketing Smita Murarka, Mirum India joint CEO Sanjay Mehta and FBB future retail CMO Prachi Mohapatra. The panel was moderated by Indiantelevision.com CEO, founder and editor-in-chief Anil Wanvari.

    According to Mohapatra it is not a time for any brand to implement push or pull strategy but to stay relevant to its brand ideology and think from the point of view of a consumer. A lot of brands and agencies are taking help from influencers and social media to engage with consumers.

    She also mentioned that from a brand perspective this is not a space to be marketing everything. Mohapatra also believes that before becoming marketers they are consumers. “For example, from a fashion perspective, all I am going to do is keep my customers engaged. There is no push or pull going to happen from the brand," she said.

    Understanding the importance of fitness and mental health Timex group has found a perfect way to tell consumers how much the brand cares for them. It even extended the warranty period of its watches through a push notification.

    “We have one segment of watches which is focused on health and fitness. The communication slightly shifted towards communicating with our consumers, talking more about health and fitness tips. There are a large number of applications installed on the handsets of our consumer. We also have an app for registering people with quarantine. Apps were used to give push notifications to our consumers, and inform them about health and hygiene,” said Dhyani.

    Mehta said that they did not have very high exposure to some of the sectors which are more impacted like travel and hospitality. They have faced a huge loss from the revenue front.

    He added that a lot of clients have had to cut down on media spends, which is a large vertical that took a hit. Some of the conversations were around retailers choosing to pause marketing completely.

    Mehta points out that if something is going to resume it is going to be e-commerce and delivery of all products with digital enabling that change. He believes that there won't be many people mingling in the future.

    Murarka notes that before the COVID situation, there was an influx of brands, discounting and sales mechanisms. For Duroflex Mattresses, Covid 19 has been a good time to talk about what the brand stands for: sleep solutions.

    She added, “We started looking at people with an intention of what relevant communication we can make during this time. So, we stayed true to our purpose and without commercial gains. I think that is when the real hallmark of longstanding trustworthy brands happen when there is no commercial gain involved." It has also tied up with a influencers to create awareness about sleep solutions.

  • Mohit Ahuja joins Mirum India to head brand strategy & client services

    Mohit Ahuja joins Mirum India to head brand strategy & client services

    MUMBAI: Mirum has brought onboard Mohit Ahuja as the director of brand strategy and client services. This position sees Ahuja with the responsibility of managing brand planning and client servicing divisions at Mirum. Mohit Ahuja comes with two decades of extensive agency experience across the likes of McCann, Ogilvy, and DDB; the latest being an eight-year stint with 82.5 Communications as SVP.

    Mirum is one of the leading digital solutions agencies in India, servicing more than 50 clients across BFSI, Healthcare, FMCG, F&B, Automobiles and other sectors. Mirum India offers a bouquet of digital services across digital strategy, media planning, creative services, web development and marketing automation solutions.

    Ahuja will be based out of Mumbai office and will directly report to the joint CEO Hareesh Tibrewala.

    Tibrewala says: “Mohit is a great addition to the Mirum family. With his two decades of agency stints, he brings a lot of rich advertising and marketing experience to the table. We have very talented client servicing and brand planning teams at Mirum, and we are sure Mohit will provide direction and able leadership to them.”

    Commenting on his new stint, Ahuja says: “I am thrilled to be a part of Mirum. The agency is growing, has big ambitions and I am looking forward to being part of this journey.”

  • Brands re-learning how to stay connected internally

    Brands re-learning how to stay connected internally

    MUMBAI: COVID-19 has drastically changed the way we live and work. Brands and agencies are finding virtual ways to stay connected with the internal teams and clients.

    In a virtual panel discussion organised by indiantelevision.com, industry experts spoke at length about adopting the work from home culture and how they have transformed themselves to adapt to this medium.

    The panel included Timex Group India head market Ajay Dhyani, Duroflex Mattresses India VP-marketing Smita Murarka and Mirum India joint CEO Sanjay Mehta.

    The panel was moderated by Indiantelevision.com founder, CEO and editor-in-chief Anil Wanvari.

    According to Murarka, it has enabled to bridge the gap between different generations using technologies like Zoom and activities like virtual town halls, etc.

    She also highlighted the importance of upskilling and learning new courses. “We also asked our team members to sign up for digital courses and upskill themselves. It is very important to keep your people and network around you positive because it is easy to get carried away with all sorts of discussions that are happening,” she added.

    The first and foremost thing that the Timex Group did was to shut down the factories operating around the globe in order to safeguard the health of the employees. According to Ajay Dhyani, the main challenge as an organisation was to stay connected with each other.

    “Initially safeguarding the safety of our employees was the priority. After that, the main concern was regarding our brand communication, external communication with clients, and internal communication with the team,” he said.

    Timex Group has a large workforce working across different parts of the world. So internal communication was a very important factor, because staying at home and not getting proper communication from different subsidiaries from different partners could lead to a difficult situation.

    Dhyani said, “We have internal Instagram pages, we are taking full advantage of the internet to stay connected with different folks in different countries."

    Mehta said that initially for the organisation it was just about coping with the lockdown, making sure people are doing work from home and keeping the organisation operational.

    He said, “We are also working towards HR-related issues, emotional balance management for the team because this is not something a lot of young people have seen. We are ensuring that collaboration goals are in place. Luckily with today’s technology we were able to get most of the operational issues in place in about five days. We have got a lot of HR initiatives to get people going and motivated."

    Even as the situation continues to be novel, companies are finding ways to get a grip on this evolving future.

  • Shwapno makes Mirum India its marketing automation partner

    Shwapno makes Mirum India its marketing automation partner

    MUMBAI: Mirum India has been appointed as the marketing automation partner by Shwapno, one of the largest grocery chains in Bangladesh. Shwapno operates over 60 physical outlets across Bangladesh and has an e-commerce portal for online ordering. Shwapno touches the lives of over 35,000 households each day. In 2016, Shwapno was recognised as the Best Retail Brand in the country, as awarded jointly by Kantar Millward Brown and Bangladesh Brand Forum.

    Mirum is a Salesforce Gold Consulting partner, with expertise across the entire stack of marketing cloud suite such as Social Studio, ExactTarget, Pardot, Datorama and DMP. Mirum India has come on board as an implementation partner for Salesforce Marketing Cloud platform. Mirum will also facilitate integration of Marketing Cloud with other 3rd party systems. 

    Mirum India EVP Mihir Karkare said, “We are proud to be working with Shwapno, the largest grocery chain in Bangladesh. This is special for us, as it is our first assignment in Bangladesh market. We believe that with Marketing Cloud platform in place, Shwapno will see a positive impact on the customer engagement, online sales and an increased ROI on their marketing spends.”

  • Media professionals wish their best friends a Happy Friendship Day

    Media professionals wish their best friends a Happy Friendship Day

    MUMBAI: Friendship is the purest and most beautiful relationship that two individuals can share. It can evolve from any relation and can even metamorphose into new partnerships. The world is celebrating this relationship today by marking Friendship Day. Globally, people will be appreciating their friends and will be sending them emotional messages and thus, Indiantelevision.com asked the media industry who their best friends are and here are some sweet responses that we got:

    i9 Communications head Munmun S Gentle

    I have two best friends: Rachana Chhedha aka Rachuwhom I met in class 1, and Deepak Gaur whom I met while we were working for the same organisation 12 years back. Rachna is from the hospitality industry while Deepak is currently working with a publication. These two have been my pillars of strength throughout my journey. It is very important for one to connect with like-minded people who understand you.

    Rachana was the one who motivated me the most during my career shift from sales to public relations. She has also taught me how to remain calm and make right decisions even under extreme pressure. And Deepak has been constantly guiding me with work. Whenever I face any crazy challenge professionally, he is my go-to person because he always tells me, and makes me believe that everything will be alright. He will list down enough samples for me to solve my problems. He is the one person with whom I can talk my heart out as I know he will not judge me.
    Both these beautiful people make my life simple and they are the people I can confide my thoughts in. I wish them and all a very Happy Friendship Day!"

    Mirum India creative director Kishor Shembekar


     
    It is a rare happening that your boss becomes your best friend but I have been fortunate enough to live this in my life. Vivek Shinde was once my boss and is like family now. Our interactions while working made us know each other better as an individual and developed our friendship. We are still in touch and would continue throughout our lives. We have been friends for almost two decades now and he continues to be a guide and a mentor for me since my initial days in the advertising world. Happy Friendship Day, Vivek!

    Communicate India founder & CEO Akshaara Lalwani

    My best friend is definitely my husband Rishaan. He is probably the best mentor I’ve ever had and the best support system I could have going through my professional journey. When I’m going through a challenging period, he has been extremely supportive, motivating, and gives me the courage to keep going. Your friends and associates might not always call you out when you’re slipping up, or about to drop the ball, but your best friend always will, and Rishaan does that.  He also encourages me to focus on my strengths and not let my weaknesses get the better of me. There are days where he completes my sentences and can read my thoughts. He is not afraid to make me reevaluate some of my decisions and pushes me to be a better person, a better professional, and a better leader.

    White Rivers Media co-founder Shrenik Gandhi

    Mitesh & I go back a long way. Almost a decade back, we did our MBAs together. Coincidentally, we also share our birthdays and that also happens to be the day we launched White Rivers Media 7 years back, on 7 August.

    He plays the role of my right-brain.  All creative and strategic calls of the company are taken by Mitesh while I look after expansion, operations, and people.  

    From the first hire to the first client to the first award, to the first fire, to a first big loss, to the first big office, to first new out of city office, to the first 100 employees, the stories are infinite, regrets are none. Onwards and upwards from here. Happy Friendship Day Mitesh!