Tag: marketing

  • Amid controversy BARC assures total commitment to it stakeholders

    Amid controversy BARC assures total commitment to it stakeholders

    NEW DELHI: Over the last several days, there have been various news reports as regard to Television Ratings and Broadcast Audience Research Council (BARC India). BARC India as an Industry body has representation from bodies that represent Broadcasters, Advertisers, and Advertising and Media Agencies. BARC India owns and manages a transparent, accurate and inclusive TV audience measurement system.  

    BARC is providing the necessary assistance to the ongoing investigation by law enforcement agency and this should be seen in the light of larger stability of the panel and in the interests of self-regulation, rather than in isolated cases of particular channels which leads to a distortion of facts.

    Our efforts on combating infiltration are focused on the individual(s) responsible for these activities and we firmly believe that television channels are committed to maintaining a clean and transparent ecosystem.   

    BARCs management team works with full confidence and support of Board and the various Committees. BARC continues to be driven by only one goal: to generate ratings that its subscribers rely on which are deeply rooted in science, report with the greatest sense of responsibility and truly reflect ‘What India Watches’.

  • Brand Sentry bags brand building mandate for Orchids International

    Brand Sentry bags brand building mandate for Orchids International

    MUMBAI: Brand Sentry has bagged the digital and PR mandate for Orchids International. It is a leading name in the hygiene product industry. They started their journey over a decade ago and have emerged as a key leader servicing majorly to B2B sectors.

    In the current Covid2019 times where hygiene has become an essential part of our routine, Brand Sentry along with Orchids took the opportunity to drive the narrative of how people consume information around hygiene, its importance and make it easily available for masses at large.

    While Orchids International has been an important player in the B2B hygiene market, the increasing demands for hygiene products have paved their way strongly into the B2C market too. Brand sentry plans to strengthen the brand awareness by building and reinforcing the brand’s presence across digital and media verticals.

    Orchid International, director, Kumail Vakil said, “In this new partnership, we look forward to amplifying our brand’s image, vision and the company’s offerings. We have identified the dire need of hygiene products in the country and are constantly innovating to accommodate all our consumer’s needs during the COVID and post COVID era. We believe the leadership at Brand Sentry understands us as a brand and will help us in building our image as a prominent leader with the right communication strategy. We are looking forward to creating a long lasting impact and changing the narrative of the hygiene industry with Brand Sentry as our partners.”

    Brand Sentry, co- founder, Vishakha Mota added, “We designed Brand Sentry to drive purpose led communication for Brands that are trying to make a difference and create an impact and Orchid falls beautifully under this category. We are excited to bring Orchid’s innovation of hygiene through our vision and create a benchmark in the industry.”

  • NBF calls out BARC for ‘singling out’ news genre

    NBF calls out BARC for ‘singling out’ news genre

    NEW DELHI: The News Broadcasters Federation (NBF), India’s largest industry association  representing interests of news broadcasters from across the length and breadth of the country, has strongly objected to BARC’s decision to pause audience estimates (ratings) of news channels. It has stated that: 

    (1) BARC did not consult the NBF, before such a crucial decision, which impacts the entire news broadcasting industry, the single-largest genre within the television sector. BARC would not have taken any such crucial decision if it had involved any genre, without consulting GECs member channels.

    (2) BARC meters do not single-out the news genre in its audience measurement system. If BARC sincerely wants to review and augment its system, it should pause ratings for all genres including general entertainment channels (GEC), sports, Infotainment, movies, music, kids, youth and lifestyle.

    (3) Information has come out recently about a channel which has been found guilty of TRP manipulation and has been fined by the BARC disciplinary committee. NBF is shocked that a member of the same channel has been included on the board of BARC. It’s not just a conflict of interest and no reasonable decision-making process can happen with a person named in ratings manipulations. What has happened itself is shocking. Now the matter is in the public domain, this individual on the board of BARC should voluntarily remove the said executive from the his position for a period of at least one year.                 

    “The decision is unilateral, one-sided and undemocratic, impacting and targeting one single genre within the broadcasting ecosystem,” NBF general secretary R Jai Krishna said. “The decision will severely impact news broadcasters, who have seen a surge in ratings despite the challenges of a lower-than-expected economic growth that has impacted their revenues already. in addition to the financial impact created by the lockdown to prevent spread of Covid-19.”

    NBF counts Dighvijay, DY365 News, First India Rajasthan, Gulistan News, IBC24, India News, JK 24X7, Living India News, MH One News, News Live, News Nation, NewsX, North East Live, Odisha TV, Prag News, PuthiyaThalaimurai TV, Republic Bharat, Republic TV, S Newz, TV5, First News Kannada, India News Gujarat, India News MPCG, India News Rajasthan, India News UPUK, India News Punjab Himachal and Twenty Four News among its members.
     

  • ISA appoints Sushil Matey as CEO

    ISA appoints Sushil Matey as CEO

    Mumbai: The Indian Society of Advertisers (ISA), which is the only national body as the strong voice of advertisers over the last 68 years, has announced the appointed Sushil Matey as its CEO. This is in alignment with the ISA’s vision to become future ready to serve needs of advertisers in a fast-changing, post Covid2019 world where digital is emerging as a catalyst in the industry.

    ISA, which is a founder member of the World Federation of Advertisers (WFA) and one of the founders of ASCI, continues to partner with other industry bodies that connect to the advertisers.  The ISA played a significant role in formation of BARC and is closely partnering with it towards advertisers getting robust and credible data.

    Godrej Consumer Products CEO India and SAARC Sunil Kataria who was recently elected chairman of the ISA, said, “As we transition rapidly into the new normal it is imperative for us to create a stronger value proposition for the industry as a whole. Our primary goal is to make the ISA future-ready so we can prove adequate support to our members and the fraternity . I am pleased to welcome on board Mr. Sushil Matey who will play an instrumental role in realising our vision and accelerating the pace of change. We also look forward to working closely with the WFA and creating a global benchmark in the industry.”

    Matey added, “I’m honoured to have been entrusted with this position and look forward to working closely with all stakeholders and partners. The world around us is evolving rapidly on mutiple fronts and it is vital for us to stay ahead of the change so we can provide support and create value in the industry.”

    Matey brings to the table over three decades of rich experience across B2C and B2B sectors spanning white goods, auto, building materials and lifestyle products. At a CXO level, he has built successful brands, turned around companies, and raised capital. He brings in rich experience of strategy and building scale. His previous stints include working at corporates like GE, Godrej, Schneider, Johnson, Masco Corp. (USA) and Livpure.

  • HUL survey: Only 38% women in India get to define their identity themselves

    HUL survey: Only 38% women in India get to define their identity themselves

    NEW DELHI: HUL’s beauty brand Glow & Lovely has unveiled the findings of the recently conducted ‘Identity Survey’ which revealed that only 38 per cent Indian women actually get to define their identity on their own terms. The survey was conducted with the aim to understand the thoughts and concerns that Indian women have in relation to their identity which has laid the ground for the brand’s narrative of #IChooseMyGlow and the ‘Glow Ko Na Roko’ campaign.

    ‘Glow’ reflects the personality and individuality of every woman, who focuses on pursuing her dreams and is a celebration of the inner confidence she radiates. This is reflective of a more inclusive form of positive beauty that complements their need to have the choices to define their identity. This was the starting point for the research that delved deep into how a woman’s self is defined and what hurdles are faced while embracing it.

    Some of the highlights of the report are as follows:-

    66 per cent women would compromise their identity for the sake of others

     There has been a paradigm shift in the 21st century, with women being vocal participants in society instead of passive observers. However, majority of Indian women would still not think twice before putting others’ needs before them. They would knowingly compromise their identity for their family, partners or society if required.

    Society (36.4 per cent) is the biggest roadblock for women

    While women in India would like to make their own decisions, they have been conditioned to listen to others. Society (36.4 per cent), family (31.4 per cent) and partners (18.2 per cent) are major hurdles that keep women from choosing their own identity. It will require the support of society to encourage women to embark on the journey of choosing their own identity.

    93 per cent women feel a girl’s identity is as important as a boy’s

    There has been an apparent shift when it comes to conversations around gender and equality. Women feel that female and male identity are equally important; however, they still hold back in certain instances. This is corroborated by the Identity Survey finding above that 66 per cent women would compromise their identity for their family, partner or society if required.

    Women’s freedom to make their own choices depends on certain key factors

    Women’s ability to exercise their will is directly linked to female happiness (21.7 per cent), confidence (18.1 per cent) and respect (12.7 per cent). Traditionally, women have single-handedly shouldered the responsibility of home as well as professional life. However, one has always taken precedence over the other. Making their own choices has always been synonymous with a feeling of guilt. Today’s woman does not link this feeling of guilt when it comes to choosing her own identity. A woman’s freedom to choose her own identity brings her positivity and a sense of dignity. This freedom of choice is directly linked to her happiness and confidence.

    HUL executive director – beauty and personal care (BPC) Priya Nair said, “We’ve been driving the evolution of Fair & Lovely for several years to progressively move to a more inclusive vision of beauty. With the introduction of Glow & Lovely, we are very excited about this new chapter in the brand’s journey that celebrates every woman’s ‘glow’. Extensive research showed us that ‘glow’ resonates with our consumers as one of the best articulations of what the product does, while also reflecting the personality and individuality of the woman of today. Glow then become the starting point for the ‘Identity Survey’, which aimed to find out the definition of female identity in India.”

    “The narrative #IChooseMyGlow and GlowKoNaRoko campaign upholds the principle and our belief that no correlation should be made between skin tone and a person’s achievement, potential, beauty or worth and that a woman’s identity should be defined by her. We hope that the true meaning of ‘glow’ and this narrative will resonate strongly with women across the country,” she further added.

    Clinical Psychologist & Psychotherapist Varkha Chulani said the results of the Identity Survey – which pointed out that majority of women (in metros and non-metros) are yet to understand that identity is simply a meaning of ‘self’ without association to any ‘other’ – is an eyeopener.

    “Female identity in India has rarely been a conversation. It is well known that even today, identity of many women is defined by their parents, relationships, with society being the biggest challenge when it comes to defining their self. It is critical that we normalize conversations around female identity to give them the freedom to make their choices and harness their true potential,” she said.

    The campaign #GlowKoNaRoko and the narrative #IChooseMyGlow is also in conformity with the brand’s purpose of promoting women empowerment through the GAL Careers. GAL Careers is a companion to women who want to make a mark and define their unique journeys with confidence and self-belief. It plays a key role in helping young women access employability skills through scholarships, career guidance, training courses and job opportunity listings.

    GAL careers has so far reached 1.25 million women across South Asia and Indonesia.

    #IChooseMyGlow is in line with HUL’s recent announcement of the next step in the evolution of its skin care portfolio while rebranding its flagship brand Fair & Lovely to Glow & Lovely. As a part of a decade-long transformation towards a more inclusive form of positive beauty, words such as ‘fair/fairness’, ‘white/whitening’, and ‘light/lightening’ and terms or visuals that could indicate a fairness-led transformation are no longer included on the product packaging and brand communication.

    Research Methodology:

    The research, conducted by Toluna India, surveyed women in the age group of 18-45 years across both metros and non-metros. The survey was rolled out digitally and involved a series of multiple-choice questions. 

  • AAAI extends support to Tanishq ad, disapproves targeting

    AAAI extends support to Tanishq ad, disapproves targeting

    New Delhi: The Tanishq ad controversy seems to have got the attention of the entire advertising industry. In the latest development, Advertising Agencies Association of India (AAAI) said it disapproved of the targeting of the commercial. The association mentions that the threats against Tanishq as well as its employees, which led to the withdrawal of the advertisement, are a matter of great regret and concern.

    The advertisement in question, in fact, was also viewed at the Advertising Standards Council of India (ASCI) by an independent panel – The Consumer Complaints Council, which is representative of multiple stakeholders from industry, civil society, lawyers and consumer activists. The panel found nothing in the advertisement that was indecent or objectionable or repulsive that could lead to grave and widespread offence.

    There is a consensus among all allied bodies and The International Advertising Association (IAA) India Chapter and The Advertising Club also support this.

    For the last two days, the brand was roundly slammed by trolls on social media for upsetting their religious sentiments. However, a large number of people across the country have stood up for the brand and are supporting the ad. This includes several advertising personalities, actors and other people.

  • Havas establishes dedicated customer experience network

    Havas establishes dedicated customer experience network

    NEW DELHI: Havas Creative has launched Havas CX – a new, international network dedicated to delivering meaningful brand experiences across the entire customer journey. It brings together more than 1200 people from 20 of Havas Creative’s global agency groups and local agencies, plus additional CX specialists from across the Havas network, under a common structure, governance, methodology and mission.

    Havas CX will span 18 major Havas Villages around the world, with key hubs in London, Paris, New York and Mumbai. It brings together global agency groups including ekino (digital transformation), BETC FullSix (customer experience), Havas helia (customer engagement) and award-winning leaders in their markets including Plastic Havas, Langoor, Boondoggle, Gate One, Think Design, Host/Havas, Project House and Intellignos.

    Havas CX’s competitive advantage lies in its ability to combine this deep-rooted, newly coordinated CX expertise with Havas’ rich insights into modern consumers (via its proprietary Meaningful Brands study of 350,000 consumers), its ground-breaking Prosumer studies of ‘leading edge’ consumers, and its X Index – a new barometer for measuring and managing customer experience) and its unique, integrated village model–establishing the ability to look at customer experience from a more holistic, comprehensive and less siloed perspective.

    This combination provides the network with the ability to marry the technological, functional aspects of CX with its clients’ brand promise and the personal and cultural context devised from Havas and BETC’s consumer insights.

    The move to establish a dedicated CX network follows the successful launch of the BETC Fullsix agency model in Paris and the acquisition in 2019 of best-in-class specialists Langoor (digital engagement), Think Design (user experience) and Gate One (a digital and transformation consultancy).

    The component agencies’ branding will be updated to reflect the new network identity. The new network already boasts clients including Reckitt Benckiser, Tesco, Maersk, Club Med, AbbVie, Airtel, Starbucks, Canal+.

    The Havas CX network will be led by Yann Doussot (Global COO) overseen by an executive committee chaired by Chris Hirst (Havas Creative Global CEO), Mercedes Erra (Chairwoman BETC FULLSIX), Donna Murphy (Global CEO Havas Health & You) and Peter Mears (Global CEO Havas Media Group). And a strategic committee chaired by Hirst including Tracey

    Barber (Global CMO), Stéphanie Nerlich (Global CCO, executive managing partner, Havas North America), Olivier Vigneaux (CEO BETC FULLSIX), Xavier Rees (CEO Havas London), Mark Sinnock (CSO Havas UK).

    Havas Group chairman & CEO Yannick Bolloré says: “Having pursued an acquisition strategy of cutting-edge agencies in the customer engagement space over recent years, we feel the time is right to unify our agencies under one joined-up, global network brand. In Havas CX, we believe we have the most comprehensive customer engagement proposition the industry has to offer–and it’s one we intend to continue to strengthen by hiring top talent and making further best-in-class acquisitions.”

    Havas Creative global CEO Chris Hirst adds: “Today customer experience is the bedrock on which a brand is built – indeed, the majority of a consumer’s experience of any brand won’t be through above-the-line advertising, but their personal interactions with it. As technology advances almost any conceivable purchase is just a couple of clicks away and the opportunities for brands to get it right, or wrong, are manifold. CX is the new battle ground – and the brands that get it right will win, and those that don’t will lose; it’s as simple as that.

    “Now is the right time to be overt in our commitment to the one the discipline that today underpins all others by bringing our 1200-plus specialists in a single brand. With our integrated village model and our proprietary consumer insights, the Havas CX Network will significantly extend the power and capability of our offer.

    “The network will be guided by our world-class leaders in France, UK, US, Asia and LATAM ensuring we share learning, best practice and capabilities to make the network greater than the sum of its parts and helping our clients build deeper and more meaningful connections with their customers”

  • USV – Sebamed appoints The Womb as strategy & creative partners

    USV – Sebamed appoints The Womb as strategy & creative partners

    USV – Sebamed has appointed The Womb to handle its strategy and creative duties without the conventional multi-agency pitch. The agency will be responsible for building a new strategic platform for Sebamed, and communication of its entire portfolio.

    Sebamed India & USV FMCG business country head Shashi Ranjan said, “Sebamed as a brand has the potential to create a paradigm shift in Skin & Haircare through its unique pH5.5 advantage. We are looking at behavioral change from consumers to challenge their existing choices and choose right options basis verifiable facts. As the Brand has tremendous potential to disrupt the category, we needed a partner who can do complete justice to our aspirations. The Womb, with their passion for nurturing and building challenger brands and cultural approaches to taking brands to market, was a very natural choice. We are looking forward to a great partnership.”

    Read more stories on The Womb

    The Womb founding partner Navin Talreja said, “We are a challenger brand ourselves so are always excited with the opportunity to work a brand that is one too. And when it is one with as much substantivity as Sebamed, you know that the fight with the market leader will be interesting, to say the least. We look forward to building the business for Sebamed in India. We look forward to this journey with great excitement. Special mention to all at Sebamed who reposed their faith and trust in The Womb by awarding us the brand without a pitch.”

    The Womb founding partner Kawal Shoor added, "All Sebamed products sold in India are imported from Germany. Are made in Germany. That means they're not just built without compromise but have a valid rationale for being considered premium when picked up from Indian shelves. Every Sebamed product is conceptualised and manufactured with science and honesty at its heart and is for everyone, but because of its high price, a big part of strategy building will be to answer 'who will buy it', 'from where will she buy it', 'why will she prefer it over others', and 'how will she continue to buy it'. New opportunities have opened up due to certain issues that a leader brand is facing in baby care, and we're excited to help a deserving brand like Sebamed take center stage in Indian minds."

  • Veteran media professional DK Bose passes away

    Veteran media professional DK Bose passes away

    MUMBAI: Veteran media professional DK Bose passed away on Friday. He was a pioneering advertising and media professional who laid the foundation for media planning function in the Indian industry. The industry mourned his loss.

    In a career spanning five decades, Bose was associated with several leading companies. Together with his team, he was crunching numbers and calculating the reach for brands at a time when no excel sheets were accessible. He trained many media professionals during his career.

    Bose was a media director at Hindustan Thompson Associates between 1984 and 1991. He later moved to JWT Delhi for a period of nearly four years in the capacity of a VP. After his stint at JWT, he joined RK Swammy BBDO as an executive director and then in a few years moved to Ogilvy Outreach as a president. He served in the latter role between 1998 and 2001.

    For the last 14 years, Bose had served as a consultant in the field of rural and social marketing. He recently got his biography Life Unstoppable published through Amazon.