Tag: Logicserve Digital

  • Logicserve Digital wins digital mandate for Wet & Dry Personal Care

    Logicserve Digital wins digital mandate for Wet & Dry Personal Care

    MUMBAI: Logicserve Digital, a digital marketing company and the Indian arm of Logicserve Group, is now the official Digital Agency on Record for Wet and Dry Personal Care Private Limited. They will be handling Paid Media Services, Social Media Management and Creative duties for the brand. The agency won this account following a multi-agency pitch.

    Established in 2013, Wet & Dry Personal Care is part of PAN Health and it has four brands under the umbrella – Everteen, NEUD, Nature Sure and ManSure. Logicserve Digital’s partnership aims to boost the awareness about the businesses.

    Logicserve Digital  founder & CEO Prasad Shejale says, “We are very happy to be associated with Wet and Dry Personal Care Private Limited and work on this interesting new category. They have an attractive portfolio of products available for varied needs of consumers. We look forward to providing result-driven strategies to them that can help them expand their outreach and achieve the desired results. With the brand’s focus on their digital native target audience, we are positive that we will be able to help them tap the right consumers through right channels and efficiently amplify their overall reach and business growth in the long run. We definitely look forward to working on innovative ideas for the brand and have a fruitful association with them.”

    Wet and Dry Personal Care Private Limited CEO Hariom Tyagi says, “The partnership with Logicserve Digital is highly synergistic as our products audience is very internet savvy and Logicserve Digital has strong expertise in understanding and efficiently managing the digital movement of consumers. I feel their experience of digital landscape, understanding of consumer’s digital behaviour and insight-driven approach for creative communication, will help us augment our visibility, strengthen the reach and boost our marketing efforts to achieve optimal results. We are excited to partner with Logicserve Digital and look forward to take our brand to the next level with their help.”

  • Despite maximum internet shutdowns, digital advertising enjoyed heyday throughout 2019

    Despite maximum internet shutdowns, digital advertising enjoyed heyday throughout 2019

    DELHI: Year 2019 was a tough slide for the advertising industry in India. The traditional model suffered because of the ambiguity over new tariff orders and the sector jumped into a reeling spiral because of the economic crunch. But there were not many hurdles to stop the magnificent growth of digital advertising. Despite 95 internet shutdowns, digital advertising in India reportedly grew 30 per cent during the year. Elections and World Cup were added bonuses. Obviously, digital marketers have their year closing on brighter notes.

    “2019 has been an interesting year for digital marketers. From the rise of augmented reality and video content to voice search and influencer marketing, this year the trajectory of digital industry has only gone up,” says White Rivers Media CEO and Co-founder Shrenik Gandhi.

    Madison Digital chief digital officer Vishal Chinchankar is pompous as he announces the fantastic year his firm had, “If I look back, Madison Digital had a fantastic year. We grew more than the industry average. After winning more than 10 digital businesses, we launched “DATASK”, our propriety consumer-based targeted marketing and insights platform, designed to identity and define personalised experiences at scale. Along with this, we also launched a suite of performance marketing tools based on algorithmic machine learning. TV Plus planning process was successfully implemented with many clients. We also saw muted spends from categories like BFSI & Auto. It’s been a year of product launches leading to more wins!”

    Logicserve Digital founder and CEO Prasad Shejale tells us that the year was all about positive transformation for his business as they unveiled a new identity for themselves. He adds, “We defined and integrated our core capability areas. This was also the year when we started experimenting much more on integrating data, media, creative, tools & technologies, etc. to provide a holistic approach to our clients’ digital strategy. There was a good addition of leadership talent in our team and we have been focusing on the consulting business as well.”

    However, Mirum India general manager – sales Srikant Subramanian feels that there were some brands who faced some hiccups in taking off, despite the stellar opportunities that digital ecosystem had to offer. He quips, “It seemed like a year where there were several companies who wanted to take the leap and do something different and challenging in a cluttered world, and others who decided to play it safe and stick to the devil they knew.”

    From the perspective of trends and technology, the year saw lots of experimentation. Social commerce gained a lot of popularity. Facebook announced newer algorithms and also came up with a new 10-second ad format called Thumbstoppers, Instagram was equipped with its own business tool , Whatsapp ads were announced, TikTok garnered massive attention with its reach multiplying in the Indian heartland, and regional content took centre-stage. E-tailers like Myntra, Flipkart, and Zomato forayed into the world of video hosting to achieve their targets of becoming integrated experience portals.

    Shejale notes that all of this eventually helped businesses get more gains out of their marketing efforts while also being able to tap the right audiences, through the right channels with the right approach of platform-specific formats.

    Commenting on these trends, Subramanian says, “Instagram for business has had an impact on small digital-first businesses in India and has helped them a lot. In many of our clients that we work with it hasn’t had too much impact. 10-sec ads of course have had a positive impact on spending on FB as they now compete with YouTube and offer the marketer a new option to play with aside from the 3-sec option from earlier.”

    He mentions another interesting trend that gained popularity within the year, which is of marketers looking at behind the scenes tools for data modelling and checking behaviour of their audiences before they launch campaigns.

    Grapes Digital COO Shradha Agarwal sharing her thoughts on the popularity of influencer marketing elaborates, “Influencer marketing became an indispensable part of the marketing plan for every brand. It was one of the most visible easily paid word-of-mouth and a tool to create new content every year. The biggest trend this year was the selection of influencers via various influencers' tools based on Engagement Rate and a mere follower base. The second was the movement from Instagram to Tiktok; a lot of brands saw a shift in their choice of influencer strategy. Tiktok is going to be the biggest social platform in 2020 too. With the rise of TikTok, brands found the way to interact with the next million internet users and NCCS B, C, and D.”

    The industry is well-positioned for an even better 2020. With Gen-Z taking centre-stage in most industries, digital consumption is expected to multiply and thus there is huge scope for digital agencies to perform.

    Gandhi is positive that 2020 is going to be a game changer for digital marketers. “With a plethora of new trends and challenges on the way, the coming year will help businesses in gaining a competitive edge, generate leads and improve the relationship with their existing customers,” he says.

    Subramanian believes that restricted budgets and a mixed economy feeling will lead clients to focus on business outcomes on digital. He adds, “We will see more integration between traditional mediums and the use of geo-targeting for those campaigns to deliver maximum impact.”

    Zirca CEO & director Neena Dasgupta quips, “Digital advertising, in the coming decade, is going to be filled with challenges as well as opportunities. For instance, the last few years have seen video consumption grown tremendously. But with shorter ad formats in the video space, brands have been challenged creatively requiring them to be very dynamic while showcasing their creative brilliance. I also see AI playing a greater role. Whoever manages to balance the aspects of efficiency with creativity will rule the roost.”

    Shejale mentions, “Looking forward to seeing increased spends on digital marketing. Focus on data-backed and insight-led solutions that are more likely to perform well and provide improved results. Amplification of technologies like AR, VR, Voice, etc and integration of these for offering unique experiences to consumers.”

    Chichankar adds that the internet population is expected to cross 750 million mark in 2020. Speaking about trends, he says, “Video, voice should continue the growth story. I am personally very bullish about the content consumption and share of advertising growth on OTTs. While Madison has already put the protocols to mitigate ad frauds and viewability, the industry needs to be more cognizant about it.”

  • Logicserve Digital asks ‘Munna Kab Aayega’ for a quirky Unwanted21Days campaign

    Logicserve Digital asks ‘Munna Kab Aayega’ for a quirky Unwanted21Days campaign

    MUMBAI: To normalise the use of contraceptives and promote the importance of planned pregnancy, Logicserve Digital has created a one-of-a-kind digital campaign for Mankind Pharma’s Unwanted21Days.

    The quirky campaign is surrounded around the one pressing and intrusive question that most newly married couples in India are often bombarded with—“When is the Good News?” or “Munna Kab Aayega?” While expecting a baby is a magical moment for the parents, such unwarranted questions at social gatherings can hit like an alarm and make the situation awkward. Considering the sensitivity of the subject, Unwanted21Days and Logicserve Digital took a creative route of presenting an engaging story (with a folksy tune and earthy lyrics) to reinforce a sense of privacy and independence in the minds of the consumers.

    Mankind Pharma assistant general manager Joy Chatterjee said, “Raising awareness amongst the audience while also conveying a message on a sensitive topic in a creative way was of paramount importance to us. Leveraging an insight that was easily relatable and using it in our communication to highlight the importance of planned pregnancy was a brilliant thought. Team Logicserve Digital did a fabulous work of cracking this unique piece of content for us that has the potential to travel on its own.”

    Commenting on the uniqueness of this campaign, Logicserve Digital VP-creative Manesh Swamy said, “When we started working on this campaign, our focus was to educate and empower the audience in the simplest way without being intrusive. Hence, we thought of creating a powerful communication tool involving a captivating tune that lingers in the mind. That’s how #MunnaKabAayega was born. The idea was consumed well by the audience and effectively conveyed the brand message of ‘Pregnancy jab tum chaho’.”

    Logicserve Digital developed a quasi-puppet show, with music and dance as a medium to convey the message to the audience. An animated music video focused on two newly-weds, Faguni and Bittu who are visited by an array of inquisitive relatives was released on social media platforms including Facebook, YouTube, Instagram, and Twitter. The song’s lyrics showcase various scenarios that newly married couples usually land into with relatives and neighbors prying about personal life. The nagging questions are finally put to rest when Faguni and Bittu take a stand and inform everyone that they will have a child when they feel is the right time basis their joint decision.

    To create a buzz around the campaign a wedding invite was prepared, along with pre-wedding shoot of the central characters. Recent visitors of the brand page were sent an automated invite upon commenting with the hashtag ‘#FaguniWedsBittu’. WhatsApp stickers were created as well to introduce and highlight inquisitive family members and friends with atypical messages. The folksy approach with traditional music and descriptive narrative helped the brand connect effectively with audiences in tier-2 and tier-3 cities. For the major target audience of the brand from West Bengal and Orissa, the communication was also established in the local language in Bengali and Oriya, respectively to ensure better message delivery.

    Post-release of the video, a contest was launched asking the audience to showcase the signature ‘Munna Kab Aayega’ dance step on social media platforms. The campaign was amplified by roping in regional influencers who further propagated the importance of family planning.

    The video garnered 149698 views within 24 hours of its launch on social media platforms. With the high engagement rate (0.84 per cent), views (35,73,619), reactions (11,720) and shares (400) the campaign continues to be trending on social media. With a relatable story, the brand rightly struck a chord with the audience and received a definitive answer to the prying ‘Munna Kab Aayega’ question.

  • E-commerce industry to spend an estimated Rs 2000 cr on marketing festive season sales

    E-commerce industry to spend an estimated Rs 2000 cr on marketing festive season sales

    MUMBAI: Festive season is the best part of the year for e-commerce companies and this year they have recorded 12 times growth in sales as compared to the past year despite the economic slowdown, industry insiders revealed to Indiantelevision.com. The e-commerce sector remained largely immune from the impact of the slowdown as the lucrative offers kept the purchase intent of the consumers intact.

    Logicserve Digital co-founder and CEO Prasad Shejale explained, “Creative messaging coupled with enticing discounts has been successful in convincing the end-user to spend money on the preferred e-commerce platform.  Post the purchase customers feel a sense of satisfaction that they were successful in saving some bucks after the festive season purchase. Hence, boosting consumer sentiments has helped e-commerce players in India to set new industry benchmarks and surpass their sales targets.”

    He added, “Also, if you observe global e-commerce players have started tapping tier-2 and 3 cities of India which have contributed a significant share of growth during the latest sale season. For this, e-commerce companies have been implementing strategies to reach out to the Bottom of the Pyramid (BOP) customers. In emerging markets like India, the consumers in tier-2 and tier-3 cities may be less educated, especially at the bottom of the pyramid, and given the low purchasing experience may find difficulty in resisting offers, affordable and value-driven sale season themes, especially during the festive season.”

    The platforms have been spending extensively to market their online sales during this festive season. As per estimates shared by Havas Media Group India managing director Mohit Joshi the spends by the industry will touch Rs 2000 crore.

    Expectedly, Amazon and Flipkart are spending the most to drive their festive season sales. Shejale reveals that the two spent between Rs 700 – 850 crore, and Rs 400 – 550 crore respectively last year. The numbers are estimated to be the same this year as well.

    Madison Media Plus CEO Rajul Kulshreshtha shares, “Within a span of two months (Aug – Sep), these players had spent considerate amount, especially Amazon. The total spends by this category so far is Rs 204 crore (as per reported spends) Amazon is spending more on print while Flipkart is following a completely opposite strategy. So is in the case of Paytm and Snapdeal where Paytm is not taking the TV route while Snapdeal’s approach is TV and radio.”

    The strategic communication planning for e-commerce platforms is also very tactical during this period as all of them are targeting the same set of consumers with fairly similar offers. Brandintellé Services Pvt Ltd founder and CEO Biswajit Das says that each platform tracks real-time data offers made by its competitors, shared by third-party data providers, based on which they design specific offers and marketing communication.

  • Logicserve Digital bags 5 awards at the 3rd Digital Enterprise Awards & B2B Marketing Awards 2019

    Logicserve Digital bags 5 awards at the 3rd Digital Enterprise Awards & B2B Marketing Awards 2019

    MUMBAI: Logicserve Digital, a digital marketing company and the Indian arm of Logicserve Group, has won 5 awards at the3rd Digital Enterprise Awards & B2B Marketing Awards 2019. Co-Founder & CEO of the company, Prasad Shejale, was honoured with the title ‘Digital Ambassador of the Year’ at the event held in Mumbai.

    Logicserve Digital won awards in multiple categories mentioned below for their innovative campaigns.

    –          Best Use of Analytics in a Digital Campaign for Decathlon Sports India

    –          Best Integrated Digital Campaign for Bajaj Allianz General Insurance 

    –          Best Performance Driven Digital Campaign for COCO by DHFL General Insurance

    –          Best Performance Driven Digital Campaign for Bharti Axa General Insurance

    –          Digital Ambassador of the Year for Prasad Shejale

    Commenting on the award wins, Prasad Shejale, Co-Founder and CEO, Logicserve Digital said, “I am very happy with the recognition we have received for some of the campaigns curated for our clients across categories. Apart from this, being honoured with the title ‘Digital Ambassador of the Year’ for myself truly feels special. Recognitions like these are a testament to our dedication and efforts we put in to design personalised solutions for our clients. We are delighted with these wins and look forward to design many more award-winning campaigns in the future.”

  • Logicserve Digital appoints Manesh Swamy as VP – creative

    Logicserve Digital appoints Manesh Swamy as VP – creative

    MUMBAI: Logicserve Digital, a digital marketing company and the Indian arm of Logicserve Group, has appointed Manesh Swamy as vice president – creative. Swamy will head the creative team and play a key role in augmenting the creative aspects of the solutions they offer to their clients.

    An expert in the industry, Swamy comes with over two decades of experience and brings with him a strong digital orientation with experience of managing reputed brands across sectors. He has helped the teams to design award-winning creative campaigns for various brands and was instrumental in creating innovative brand experiences.

    Congratulating Swamy on his appointment Logicserve Digital co-founder and CEO Prasad Shejale said, “We are very happy to have Manesh on board with us. His experience, expertise and credibility will help strengthen our creative offerings with the changing needs of end consumer and thus brands. Great creative communication depending on customer context and channel touchpoint will pluck the right emotional chords of the end consumer. Manesh will help enhance the innovative, and impactful creative communications and solutions to our clients. He is a digital native and has created multiple campaigns across mediums including digital, activation and mobile. He follows a customer-centric approach with game-changing technology at its core and, I believe, he is a perfect fit to lead our creative team.”

    Talking about his appointment, Swamy said, “I believe that creativity is the soul of effective marketing activities. Combining creativity with the overall brand messaging using insights from the available data can help brands set a personal connection with the audience. I am really excited to be a part of Logicserve Digital. I take up this opportunity to support and enhance the creative capabilities of the company and create a new persona that encompasses digital media expertise as well as strong creative outlook offering 360-degree solutions to our clients.”

    Swamy has spearheaded successful campaigns for brands including PepsiCo, Mahindra Auto, Nerolac paints, Singapore Tourism, Milton, Intel, UB Group, Hyundai, ACC, and many more. Some of the notable campaigns he has curated include branded content for Tata Pravesh’s #DoorsOfIndia, Intel’s ‘A look inside Dharavi’ project, Mahindra XUV500’s digital launch, social media campaigns #HarGhoontMainSwag and #RiskUthaNaamBana for Pepsi and Mountain Dew to name a few.

    Before joining Logicserve Digital, he worked with Hungama Digital Services for 15 years where he played a significant role in leading the team win more than 100 metals at national as well as international awards. He has been a part of the Jury for prestigious awards like Goafest-Abbys, AdFest Pattaya and has been featured under Social Samosa’s 40under40 2019 list. 

  • Logicserve Digital strengthens leadership team with multiple senior level appointments

    Logicserve Digital strengthens leadership team with multiple senior level appointments

    MUMBAI: Logicserve Digital, a digital marketing company and the Indian arm of Logicserve Group, has onboarded Dhirendra Singh, Anshuman Misra, Shantanu Bhattacharyya, Priti Kende, Kaustav Mukerji and Ashwani Kumar to augment its capabilities across client servicing, creative, technology, campaign strategy, integrated marketing, and business development.

    These multi-level leadership appointments align well with the company’s commitment to deliver best in class advisory and execution capabilities.

    Commenting on the agency’s latest appointments, Logicserve Digital co-founder and CEO Prasad Shejale said, "The newly appointed leadership team will play an important role to drive the next phase of growth for Logicserve Digital. I believe this is the right time to scale up the business and bridge the gap between marketing and technological innovations through data-driven integrated digital marketing solutions. Our new team members will help us stay ahead of the curve with the skillset and expertise they bring to the table. We look forward to keep up the momentum by delivering the promise of quality work and helping our clients be ready for the surfeit of opportunities that are opening up due to growth in digital space.”

    Dhirendra Singh has a rich experience of over 24 years in creative development, creative strategies, managing creative assets and out-of-the-box conceptualisation. His last stint was with JWT as VP – digital production.

    Anshuman Misra is an alumnus of Symbiosis Institute of International Business and comes with an experience of over 22 years. In his previous roles, misra has worked as COO of Couponraja.in and has co-founded one of the world’s first Citizen Journalism powered Online News Portal, Merinews.com.

    Shantanu Bhattacharyya comes with more than 20 years of experience across sectors including FMCG, media, home services, social enterprise, consumer durable in India and abroad. He has prior experience of working with brands including Eveready Industries, Godrej Consumer Products Limited, Radiocity 91.1 FM, Fever 104 FM, Beximco and Labournet Services.

    Priti Kende is an IT professional with more than 20 years of experience. She has worked in various domains including banking, data warehousing, manufacturing, media & entertainment, etc. In her prior job roles, she has worked with companies including LTI, Mastek, and Kale Consultants.

    Kaustav Mukerji comes with more than 13 years of experience dedicated to digital and integrated marketing. He began his career with Google as part of their founding team in Gurgaon. He has held multiple key positions across brand as well as agency side. In his previous roles, he has worked with companies like Bharti Airtel, Canara HSBC, GroupM, Omnicom Media Group, Starcom MediaVest Group and has managed brands across varied verticals.

    Ashwani Kumar comes with over 9 years of experience in ad-tech. In his previous roles, he has managed the performance business portfolio for both domestic and overseas clients. He has a strong background of being a key media buyer and digital strategist for high revenue advertisers in India with great partner management capabilities.

  • Facebook’s ‘Why Am I Seeing This Ad’ update to help brands create better impact

    Facebook’s ‘Why Am I Seeing This Ad’ update to help brands create better impact

    MUMBAI: Social media giant Facebook recently announced some new controls to its ‘Why Am I Seeing This Ad’ feature offering more transparency and control to its users. The platform will now show more detailed information on the targeting parameters used and the source of information for a particular ad, among several other control measures for the users to pick which ads they want to see and which they don’t.

    Digichefs co-founder Deep Mehta feels that there was a strong need for Facebook to roll out features like these given ‘the scandals’ it had been involved in during the last few years.

    Logicserve Digital co-founder and CEO Prasad Shejale thinks that the social media company is making conscious efforts to take care of  users’ data & privacy and gain back their trust after numerous concerns that it has faced around user data misuse.

    He adds, “Also, we saw many countries passing laws to ensure user data is protected and not misused by companies and brands including GDPR, California Consumer Privacy Act and also India's Personal Data Protection Bill to be discussed in the upcoming parliament session. The new-age users are smart and becoming mindful about their data, its usage, and how, at times, unwanted ads often cross the fine line between being helpful and being spooky. This further adds to consumers' concern about how their information reaches the brand. They also feel the need for an option to opt-out of such marketing activities and, sometimes, judge the brands for exploiting users' behavioural data.”

    Times Internet COO-Indiatimes and lifestyle brands Angad Bhatia notes that this is a step in the right direction. “Empowering users to further control their newsfeed experience helps build a stronger relationship between the user and the platform. The more control users have, the better is the retention and higher is the uptake of the platform. Facebook has reached a critical mass from both the advertiser demand and user supply sides. This only leads to a better advertising recommendation. With this, advertisers can gauge customer affinity and organic pull of the brands by serving them their brands of choice.”

    Most of the digital industry is of the view that the move won’t impact the advertisers’ reach immediately. Shejale says, “I really don't think any good step like this can truly impact the reach. Rather, if they adhere to the rules, it will only help brands create better impact among the audiences and build their brand equity.”

    1702 Digital co-founder Mihir Joshi mentions that this is just the ‘learning phase’ for Facebook. He adds, “The new update in the Facebook feature won't impact the advertisers reach. Diligent audience targeting helps marketers achieve their goals. Seldom, they do bombard the user, which is when the question of ''Why do I see this Ad?'' arises.”

    However, Zolo co-founder and CEO Nikhil Sikri says that the move will impact the advertisers who use Facebook retargeting by uploading user lists which they’ve not generated themselves i.e. purchased from 3rd party vendors. “This change will have a long-standing impact on those businesses which are using the non-opt-in database as Facebook might stop those brands from targeting custom audiences and thus limit their reach on social channels.”

    The move is not only a great proposition for users worried about the safety of their data but comes as a great opportunity for advertisers looking to streamline their strategies and targeting approach.

    Triton Communications executive vice president Virendra Saini shares that it can help advertisers in checking competitors' ad targeting. This might help them in better planning their approach as well.

    Bhatia quips that such initiatives are a part of the bigger shift in the industry’s perspective of the advertiser-consumer relationship and thus they should look at it with an approach to embrace this system.

    He says, “The ‘spray and pray’ approach in advertising has rarely worked and is rightfully on its way out. It pays to effectively engage potential customers via a meaningful conversation about your brand than sneak in pop-up ads that are jarring and disrupt their experience.”

  • Logicserve Digital appoints Sandesh Sathyanarayana as AVP of business alliances – South India

    Logicserve Digital appoints Sandesh Sathyanarayana as AVP of business alliances – South India

    MUMBAI: Logicserve Digital, a digital marketing company and the Indian arm of Logicserve Group, has appointed Sandesh Sathyanarayana as AVP – business alliances to lead the business in Southern India. Sathyanarayana will work on expanding the company’s business portfolio and help strategize business models to service the existing as well as new clients. 

    Commenting on his appointment, Sathyanarayana said, “India is the fastest growing ad markets in the world and by 2020, roughly 25 per cent of the overall ad spend would be on digital channels. With rapid strides in AdTech, MarTech and automation, and an ever-increasing emphasis on transparency and privacy; digital marketing has been evolving faster than ever. This makes it challenging for brands to stand out and be noticed for the right reasons. That's where Logicserve Digital comes into the picture. We partner with brands and help them win the digital battle while consistently delivering impactful business outcomes. I am really excited to join the energetic Logicserve Digital family and use my expertise to help them achieve greater success in the future.”

    Congratulating Sandesh on his new role, Logicserve Digital co-founder and CEO Prasad Shejale, commented, “This strategic appointment has been made at just the right time in our journey. Our Gurugram office started more than a year back. It was a good move for us as it led to a significant expansion of business and provided new growth opportunities. We envision a similar response with Sandesh’s appointment. We already have a decent share of that market. However, we believe, there are many more opportunities in this geography to bank on and expand the business multifold. I am looking forward to leverage Sandesh’s global experience and proven track record of successfully managing renowned global brands. He has a solid reputation of working closely with clients, understanding their pain points and partnering with them to visualise a bigger picture and design robust strategies around it. I am thrilled to have him as part of our growing team.”

    A veteran in the marketing industry, Sathyanarayana brings over 10 years of strong experience across technology, brand, and agency side serving multiple facets of digital marketing. Prior to joining Logicserve Digital, Sandesh has worked with brands like Google India, Indian Overseas Bank, Ample technologies, amongst others. He has shaped digital marketing strategies of global brands across various industries. He has a great hold on Marketing Technology, Digital Transformation & Digital media.

  • Programmatic advertising and political campaigns: The Mahagathbandhan for general elections 2019

    Programmatic advertising and political campaigns: The Mahagathbandhan for general elections 2019

    MUMBAI: Programmatic advertising is revolutionising the advertising industry. Programmatic ad spends accounted for a whopping 90 per cent of total spends by Fortune 500 brands worldwide in 2017 and has evidently taken centre stage of the digital advertising industry today. The ecosystem is on a steady rise in India as well and a number of brands are leveraging the reach it provides them within the consumer heartland based on efficient integration of their products via automated processes using codes and algorithms.

    With the general elections just a few months away, the political parties are also using this trend to attract the voters to their vote banks. Indiantelevision.com interacted with a few industry insiders to understand what programmatic advertising means to the political parties and what impact it may or may not have on the upcoming polls.

    Why programmatic?

    “Through the use of its unique targeting capabilities and advanced data crunching techniques, programmatic advertising is the perfect solution for politicians to reach the right voters. Voters can be targeted as per different criteria like – gender, age, location, party affiliation, political ideals, financial status, ownership, business, education and so on. Programmatic advertising facilitates crafting a data-driven campaign strategy. This helps to reach only those voters that have a possibility to vote in favour. This helps to reduce inefficiencies and bloated campaign budgets,” says Vertoz founder and CEO Ashish Shah

    He further adds, “Geo-targeting can be used to reach out to the voters of a particular region with a highly relevant and effective message. Dynamic Creative Optimisation (DCO) can enable adjusting the campaign creatives on the go in real-time, dynamically changing the copy as per their interests and affinities or for retargeting them.”

    iCubesWire founder and CEO Sahil Chopra gives the example of the previous general elections in India where current Prime Minister Narendra Modi made exceptional use of Twitter and other digital mediums to connect with his supporters. He said, “During the previous Lok Sabha elections in 2014, the digital medium was touted as an efficient and effective way by most of the political parties of India. In fact, when the election results were out, Mr. Modi didn’t declare his victory over the television, or even before his supporters. He chose to tweet about it. This message became one of the most retweeted messages in India, receiving more than 70,000 retweets. Such is the potential power of digital.”

    Similar thoughts are reflected by Ashish Shah as he notes, “Reaching out to the voters on digital platforms assumes supreme importance and has become a major aspect of political campaigns. Trump’s victory in the 2016 US presidential election was largely attributed to its digital campaigns. Closer home, digital media played a significant role in BJP’s landslide victory in the 2014 Lok Sabha elections.”

    He further adds, “With rising technological advancements, Indians are spending more and more time on digital media surfing the internet. As of 2018, India had about 500 million internet users, as per a report by the Internet and Mobile Association of India (IAMAI) and Kantar IMRB. The number of urban users accessing the internet daily stands at 295 million, while in rural areas the number stands at 186 million. Further, with affordable handset prices and low-cost data penetration, they are spending more and more time on mobile. Thus, reaching out to these voters on digital platforms assumes supreme importance and has become a major aspect of the political campaigns.”

    Highlighting the core benefits of incorporating a programmatic approach to political advertising, Logicserve Digital co-founder and CEO Prasad Shejale notes, “Since programmatic advertising offers hardcore and precise consumer behavioural insights, even politicians have realised the distinctive importance of this and have started implementing the same for their election strategy to target voters based on the analysis done. Political parties target and plan their election campaigns by specifically addressing their issues and pain points analysed through this form of advertising, and increase awareness and influence potential voters. This automates the bidding process and delivers ads to match their voters’ criteria.”

    What role can programmatic play in the upcoming Lok Sabha polls?

    The biggest democracy of the world, India is all set for its Prime Ministerial polls, which are scheduled to happen in April-May. All the political parties will be putting their best feet forward in alluring the voters to their camps.

    According to the contribution report that BJP filed with the election commission post the 2014 polls, the BJP spent Rs 714.28 crore on election campaigning, the major chunk of which went on to media promotions. Digital accounted for a massive chunk of this expenditure and certainly the results reflected the power of effective poll advertising. This year, the expenditures are only expected to grow and with its manifold benefits, programmatic will surely play an important role in the process.

    Speaking about what could be the trend in the upcoming elections, Chopra contends, “It is certain that the digital medium will be used again in a big way during this election period. Industry estimates suggest that there will be a rise of 15-18 per cent of spends in 2019 during elections and cricket period; wherein programmatic will also be a beneficiary amongst other mediums. Precise targeting, wider reach options, and transparency will be one of the reasons advertisers will embrace programmatic as one of the mediums to create awareness and reach out to people.”

    While it definitely is a powerful tool to woo the voters, the trend of programmatic might have some repercussions in maintaining the sanctity of the voting process in a democracy. Fake ads, delusional narratives, and targeted approach might potentially impact the election results. While the industry doesn’t comment much on the greater impact, it contends for the need for transparency and cautiousness while executing such campaigns.

    Shejale says, “Well, it’s difficult to make an exact statement about this. I wouldn't be able to comment on whether programmatic will play a decisive role since multiple factors contribute to the decision when it comes to political campaigns. But yes, programmatic can help enhance the efficiency and efficacy of the campaigns. It's the responsibility of advertisers and agencies to have responsible marketing in mind since the consumers, over time, read through if there is any wrongdoing.”

    Shah continues the same trail of thought as he states, “One needs to be cautious of issues concerning brand-safety and wrong ad placements. If one is not careful, this can wreak havoc on the campaign. Also, problems like transparency and ad frauds have to be considered. These can leech off the campaign budgets and have a detrimental effect on all the efforts. Campaign managers should ensure that they partner with a programmatic platform which has the right mechanisms to protect the campaigns form such problems. It is advisable to on-board a platform that has brand safety, ad fraud detection, and ad fraud protection mechanisms and provides a good level of transparency.”

    “Many parts of our country especially the tier 2 and 3 cities are experiencing digital transformation. Thanks to low data rates and widespread availability, more and more people from smaller parts of our country are getting acquainted with the vast plethora of possibilities of the digital realm. A recent study by Google stated that the consumption of YouTube on mobile devices has increased by almost 400 per cent and 60 per cent of the total watch time is outside the top 6 metropolitan cities. 70 per cent of internet users from these cities are bypassing desktop and are using mobile for accessing the internet. Any strategy which is made in mind keeping a mobile-first approach will definitely be beneficial for the brands (political parties). Like any other medium within the digital portfolio, programmatic needs to be used in a constructive way,” mentions Chopra.

    While political parties and agencies are advised to be watchful in their conduct while creating political ads, platforms like Google and Facebook are taking their own steps to ensure that the election process remains fair. Ashish Shah shares, “Facebook – the social media giant – has taken notice of it and has recently announced a special offline verification policy for the 2019 General Elections. Google also said that it will introduce an India-specific Political Advertising Transparency Report and a searchable Political Ads Library to provide information like who is purchasing election ads on its platforms and the amount of money being spent.”

    Thus, while programmatic is going to be one effective and sought-after tool in poll promotions, the parties, as well as the advertisers will have to be sensitive about what they put online. At the end of it, the voters are smart and can read through the campaigns that might be malicious or false.