Tag: Koo

  • IGAP releases report on social media transparency and compliance

    IGAP releases report on social media transparency and compliance

    Mumbai – The Internet Governance and Policy Project (IGAP) has published its latest report, “Social Media Transparency Reporting: A Performance Review”, offering a detailed analysis of how Significant Social Media Intermediaries (SSMIs) are complying with India’s Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. The report assesses the performance of major platforms, including Facebook, Instagram, WhatsApp, YouTube, Twitter/X, LinkedIn, Snap, ShareChat, and Koo, focusing on their content moderation practices and grievance redressal mechanisms between June 2021 and December 2023.

    As concerns over harmful online content, including misinformation and hate speech, continue to grow, IGAP’s report highlights key gaps in transparency across these platforms and calls for enhanced accountability to Indian users. The study also provides a comparative analysis with international frameworks such as the European Union’s Digital Services Act and presents actionable recommendations for improving transparency and compliance practices.

    Key Findings:

    . Inconsistent reporting: While platforms like Facebook and YouTube offer relatively comprehensive reports, others such as Koo and LinkedIn provide limited data, making it difficult to evaluate their adherence to content moderation guidelines.

    . Lack of clarity on automated monitoring: Platforms like Snap and ShareChat offer minimal disclosure on content proactively removed using automated tools, raising questions about the effectiveness of their systems in addressing harmful content such as hate speech and child exploitation.

    . Complex grievance redressal mechanisms: Platforms such as Instagram, Facebook, and Twitter/X maintain both global and India-specific grievance systems, leading to confusion for users and inconsistencies in data reporting.

    . Need for more granular data: The report emphasizes the importance of providing more detailed disclosures, particularly on content moderation in regional Indian languages, law enforcement requests, and actions against repeat offenders.

    Recommendations: IGAP’s report outlines several key reforms to improve transparency and ensure better accountability:

    . More granular disclosures: Social media platforms should provide detailed data on user complaints, content removals, and the diversity of Indian languages to ensure fair and equitable moderation practices.

    . Standardized reporting formats: Platforms should adopt consistent and uniform reporting formats to improve accessibility and comparison of data across different platforms.

    .  Improved oversight of automated tools: The report calls for clearer reporting on the types of content flagged and removed by automated systems, with a focus on emerging concerns such as misinformation, deepfakes, and synthetic media.

    Lead Author, and former senior director and group coordinator (cyber laws and data governance division), Ministry of Electronics and Information Technology (MeitY), Rakesh Maheswari stated, “Social media platforms have a responsibility to create a transparent and accountable digital environment, especially given their influence on public discourse. This report underscores the need for uniform, more granular reporting in line with the intent of IT Rules, 2021 and aims to help bridge the gaps in content moderation practices across platforms operating in India.”

    The Report is accessible at: https://igap.in/social-media-transparency-reporting-a-performance-review/

  • Koo onboards Sunil Kamath as chief business officer

    Koo onboards Sunil Kamath as chief business officer

    Mumbai: Indian multilingual social media platform Koo has announced the appointment of Sunil Kamath as chief business officer. Kamath will lead growth strategies, marketing, business partnerships, monetisation and expansion at Koo – which is poised to empower over a billion voices with the freedom to share thoughts and opinions in a native language.

    He brings in a wealth of experience to Koo, having spent over two decades across various verticals of business development at high-growth companies. Prior to Koo, Sunil has worked in leadership capacities with ShareChat, Opera, OnMobile and Obopay, and was recently Play Magnus as regional VP Asia Pacific. An angel investor and advisor to several start-ups, he has been instrumental in building sustainable businesses and has domain expertise in consumer internet startups.

    Koo co-founder and CEO Aprameya Radhakrishna said, “We are pleased to welcome Sunil Kamath as our chief business officer. Having taken businesses from India to global markets, Sunil has the right experience and proven expertise in scaling and consolidating platforms. With our aligned vision, we will continue to grow Koo as a multilingual platform from India to the world.”

    Newly appointed Kamath said, “I am excited to be a part of the leadership at Koo, at this phase of hyper-growth as more users join in expressing themselves in a native language, create hyperlocal content and discover language communities. I look forward to contributing in Koo’s journey to become the multilingual platform of choice for language speakers from across the world.”

  • Holi 2022: Koo launches #HarRangKiHoli anthem to celebrate

    Holi 2022: Koo launches #HarRangKiHoli anthem to celebrate

    Mumbai: Homegrown microblogging app Koo has launched a Holi anthem #HarRangKiHoli to celebrate the festival of colours in their ways by flaunting their distinct traditions.

    The film #HarRangKiHoli – through influencers and celebs – weaves in cultural diversities and ethos from across India. It has glimpses of Uttar Pradesh’s Lathmar Holi, which is played with colours and sticks, to capturing Punjab’s Hola Mohalla – an amalgamation of folk dance and martial arts, further panning down to Goa’s vibrant Shigmo where locals welcome the spring, to the Dol Jatra in West Bengal, which includes a grand procession of Lord Krishna.

    The Koo anthem has been composed by Siddharth Saxena and Chandan Jaiswal with music by Swapnil Tare, lyrics by Richa Dholi and sung by Chandan Jaiswal.

    The anthem invites Indians to exhibit the unique ways in which they celebrate the festival, stated the brand. Users on Koo – through hashtags like #Milerangmeratumhara #SabkiBoliHappyHoli #IndiaKiHoli – have been sharing videos and photographs which aptly capture their rituals, festive recipes, cuisines and heritage.

    “Our platform salutes everything that India celebrates; whether it’s sports, elections, films, or festivals. Holi is one of India’s most popular festivals and is celebrated differently across states. 2022 is special since people are now vaccinated, and hence eager to celebrate Holi with utmost gusto and enthusiasm after two years,” said a Koo spokesperson.

    “Koo – as a platform which empowers people to express themselves in their native language – is thrilled to showcase India’s celebratory mode through #HarRangKiHoli, and we invite everyone to come onto our platform, share their Holi traditions, and interact with like-minded people in a language of their comfort,” Koo’s representative added.

  • Koo co-founder Mayank Bidawatka on breaking the language barrier for social media users

    Koo co-founder Mayank Bidawatka on breaking the language barrier for social media users

    Mumbai: Having launched at the outset of the pandemic, home-grown multi-lingual micro-blogging platform, Koo has already garnered over fifteen million users in a short span of twenty months. Pitched as India’s alternative to the US microblogging platform Twitter, the app allows its users to express themselves in their mother tongue, providing its offerings across regional languages.

    “We looked at the existing products and saw there was no platform to openly express oneself in Indian languages,” said co-founder Mayank Bidawatka, an alumnus from the Asian Institute of Management. “That’s when we realised that there’s a very large market out there waiting to be unleashed.”

    The brainchild of founders Mayank Bidawatka and Aprameya Radhakrishna, the home-grown app has added five million users in the last quarter. The Bengaluru-based app currently supports nine Indian languages, namely, Hindi, Kannada, Tamil, Telugu, Assamese, Marathi, Bangla, Gujarati and English, and is in the process of adding three more.

    But, before Koo, the duo had co-founded Vokal- an expert-based Q & A platform in regional languages, an Indian version of Quora. “That time we got a lot of feedback from experts who felt that they were just answering questions that people asked. But, they also wanted to use an open expression platform where they could also share their thoughts freely,” said Bidawatka in an exclusive interview with Indiatelevision.com.

    It is this thought that also forms the core of its first-ever Television campaign Koo Kiya Kya?’ launched during the recently concluded T20 World Cup 2021. Conceptualised by Ogilvy India, the campaign consisted of a series of short-format twenty-second advertisements that delve on the comfort of expressing oneself in one’s native tongue.

    Talking about the objective behind the brand’s latest campaign, Bidawatka said, “To get all the people who are passive creators to become active creators, it was important for them to know what Koo’s about. With this campaign we are trying to drive the thought that ‘if you have anything on your mind, come and say it on Koo’. Hence the line ‘Dil mein jo bhi ho, Koo pe kaho’. Coupled with the slogan ‘Koo kiya kya’ that’s the broad concept behind the campaign.”

    The brand also made a conscious decision not to have a celebrity endorse the campaign. “It needs to cater to the masses. Hence we used common people in the ads to show that anyone could be creating- You don’t need to be a celeb or big guy to create,” said the co-founder.

    The start-up largely depended on online penetration in its initial phase of outreach, but going ahead it plans to make use of both mainstream media as well as digital media in equal measures. “Both of these are important for different reasons. Digital helps us to drive downloads, and mass media aids in creating brand awareness,” he added.

    Building awareness was also top-of-the-mind when the brand decided to use Cricket as a launch-pad for its maiden campaign. “The T20 tournament is one of the most viewed properties of the country, plus if you want mass awareness, it’s one f the best properties to advertise in,” he said.

    When asked about the consumer demographic the platform currently caters to Bidawatka said, “We have people across genders, age-groups, across cities and tier two towns. This product is made for the country at large where people find their topics of interest, their people of interest. Also it’s relatively simple to use.”

    With the growing menace of hate speech on social media becoming a challenge for social media platforms, Bidwatka said, Koo is working on a feature that allows users to self-verify. “This way we’ll know we aren’t dealing with a fake account or someone who’s masked,” he signed off.

  • #KooKiyaKya asks Koo in its first-ever TVC

    #KooKiyaKya asks Koo in its first-ever TVC

    Mumbai: Homegrown multi-language micro-blogging platform Koo has launched its first-ever television ad campaign during the ongoing T20 World Cup.

    The social media app has partnered with Ogilvy India and developed a creative communication platform – ‘Koo Kiya Kya’ to urge people to express themselves in their mother tongue. The campaign is reflective of users’ desire to leverage social media for self-expression and to connect and engage with their communities in a language of their choice. 

    Launched at the start of the T20 World Cup 2021, the campaign consists of a series of short-format 20-second advertisements that grab viewer attention through their quirks, wit, and humour laced around the tagline #KooKiyaKya. 

    The visuals capture people going about their daily lives, indulging in light-hearted banter, and talking straight from their heart – with catchy idioms that can be Kooed to express themselves online. The ads are woven around a unifying message – ‘Ab Dil Mein Jo Bhi Ho, Koo Pe Kaho.’ The ads are live across leading sports channels and will play during the T20 World Cup matches. 

    “The campaign positions Koo as an inclusive platform, as a platform for self-expression which gives voice to those who have never experienced language-based social media before,” Koo App co-founder Apremeya Radhakrishna said. “With the T20 World Cup 2021 happening right now, the timing is perfect to leverage television as a key channel to put across our message, to help people connect with each other meaningfully.”

    Koo co-founder Mayank Bidawatka added, “A large part of India hasn’t been given an online public platform to express these thoughts in people’s preferred language. That’s what this campaign is about – an invitation to every Indian to start sharing their thoughts in their mother tongue and connect with millions of others on Koo in a meaningful way.”

     Elaborating on the campaign, Ogilvy India chief creative officer Sukesh Nayak said, “Our idea came from life. When talking to our friends or family in our own language we find the comfort to express ourselves the best. Our intent is to ensure whoever sees these films, should instantly think of many such incidents from their own life. And feel comfortable to express the same in their own language with a wider set of audience on Koo.” 

  • Koo rolls out multi-lingual campaign ahead of T20 World Cup

    Koo rolls out multi-lingual campaign ahead of T20 World Cup

    Mumbai: Multi-lingual micro-blogging platform Koo has announced its new campaign #SabseBadaStadium for the upcoming T20 World Cup 2021. Through this campaign, Koo aims to provide an immersive and hyperlocal World Cup experience across a gamut of native Indian languages.

    The platform will host interactive content with legendary cricketers, commentators, celebrities, and the media engaging in conversations with users and sharing live match updates. Commentators will present an insightful analysis of matches through “Koo of the Match,” “Koo Fan of the Match,” “Koo Poll of the Match” exclusively for ‘Koosters’ to enhance the overall engagement.

    As part of the campaign, Koo will also run a user contest ‘Koo Creator Cup’ for content creators to unleash their creativity through memes, videos, or real-time #Koomentary around the matches or players. Winners will bag prizes including MacBook, holiday in the Maldives. In addition, there are product enhancements on the platform to provide an unmatched experience to fans as they get together and cheer for India.

    Cricket conversations carrying unique local flavours have gained tremendous momentum on Koo app in recent times with players like Virender Sehwag, Venkatesh Prasad, Nikhil Chopra, Syed Saba Karim, Piyush Chawla, Hanuma Vihari, Joginder Sharma, Praveen Kumar, VRV Singh, Amol Muzumdar, Vinod Kambli, Wasim Jaffer, Aakash Chopra, Deep Dasgupta enjoying huge following on the platform.

    They have been sharing insights around the game in regional languages by leveraging Koo’s multi-lingual features to offer an immersive language experience to users across India.

    “Never before have Indians had the opportunity to cheer for their favourite players or engage in cricketing banter in their mother tongue. We received an overwhelming response from users during the recent IPL – with star cricketers like Sehwag, Akash Chopra and others engaging with fans in their native language and taking the experience to a whole new level. The success of the IPL has encouraged us to design an even bigger interactive experience with the T20 World Cup 2021 with #SabseBadaStadium,” a Koo spokesperson said.  

  • Gaurav Khetan joins Koo as VP, business

    Gaurav Khetan joins Koo as VP, business

    Mumbai: Gaurav Khetan has joined homegrown microblogging site Koo as vice president-business, as per his updated LinkedIn profile.

    Khetan was last associated with Star Sports as vice president, rights acquisitions and strategy. He managed various portfolios in his nine-year stint at the Star network channel.

    Prior to Star Sports, Khetan had a four-year stint at PwC as a business consultant, working on CXO suite projects across industry sectors.

    He is an alumnus of IIM, Ahemdabad.

  • Koo onboards Phaneesh Gururaj as president, technology

    Koo onboards Phaneesh Gururaj as president, technology

    Mumbai: Homegrown microblogging platform Koo on Friday brought onboard Phaneesh Gururaj as president- technology to lead the engineering and innovation team at the company. He has moved from redBus as leader of the engineering and product teams.

    Along with Gururaj, the technology team at Koo will consist of Google – VP of engineering, Badri Narayan; GoJek – VP & head of mobile division, Pavan Kunchapu; Walmart Labs – engineering leader & head of data platforms, Vivek Yadav. This newly appointed team will be tasked to further accentuate the engineering capabilities and ensure that the technology at Koo is prepared to manage the next level of scale.

    “In order to give shape and direction to creating a robust technology platform, Koo has put together a best-in-class engineering team that will work closely with Gururaj in India,” said the company in a statement.

    “Koo is the first social media platform that is being built from scratch in India. With the number of languages and features, Koo will eventually offer a robust technology team that will be the backbone of this effort,” said Koo, co-founder & CEO, Aprameya Radhakrishna. “With tremendous experience in building and managing platforms, Phaneesh and team have the credentials to support the growth expected at Koo.”

    At the end of August 2021, Koo achieved one crore downloads in just 16 months of going live. Koo is currently available in eight languages and has several pioneering technology features, said the company.

  • Koo inks partnership with CleverTap to engage more users

    KOLKATA: Homegrown micro-blogging platform Koo has announced its partnership with CleverTap, a SaaS-based mobile marketing company. The decision follows a steady success of Koo’s partnership with CleverTap for their first product, Vokal.

    This partnership is aimed at engaging app users via push and in-app notifications using CleverTap’s real-time, data-driven insights promising high user engagement and retention.

    According to the Contribution of Smartphones to Digital Governance in India report by The India Cellular and Electronics Association (ICEA) in partnership with KPMG India, India is expected to hit 829 million smartphone users by 2022. This increased mobile adoption presents marketers and brands with a massive opportunity to not only reach out to current and potential customers but also enhance their engagement and deepen loyalty by delivering a seamless brand experience.

    Riding on this opportunity, CleverTap is aiming to leverage artificial intelligence and machine learning to personalise the customer experience using real-time behavioural data. CleverTap’s technology offers live user segmentation, sophisticated omni channel campaigns, and deliverability of 23 million push notifications a minute. Furthermore, the company offers 12 different channels for engagement, it said on Tuesday.

    CleverTap co-founder and CEO Sunil Thomas says, “Koo’s understanding of user experience and expertise in promoting regional content is uniquely complementary to CleverTap’s omnichannel marketing platform. With our passion for enabling brands to deliver highly successful marketing campaigns and delightful end-user experiences, we are excited to help Koo gain a deeper understanding of user behaviour that will help them achieve their goal of connecting with 100 million users this year.”

    As per the Google KPMG report, the Indian internet user base will increase to 735 million by the end of 2021. Indian language internet users are expected to grow at a CAGR of 18 per cent to reach 536 million by the end of 2021, while English users are expected to grow at only three per cent reaching 199 million within the same period.

    In a market dominated by global apps like Twitter and Facebook, Koo is trying to emerge as a differentiator by promoting vernacular content while reaching out to multilingual audiences across the country.

    Commenting on the partnership, Koo’s co-founder, Mayank Bidawatka said, “Our partnership with CleverTap will be instrumental in creating actionable user segments and keeping users engaged on our platform. We believe that CleverTap’s real-time insights and omnichannel solutions will not only help us establish a stronger connection with our existing users, but also attract more customers. Through this partnership, we are confident in our ability to increase clickthrough rates and achieve a double digit increase in the overall app sessions”.

  • India’s Koo eyes expansion in Nigeria after the country bans Twitter

    KOLKATA:Twitter’s Indian substitute social media platform Koo is expanding its operations in Nigeria by adding local languages, besides leveraging the ‘talk to type’ feature on its application. The move comes after the microblogging site Twitter was banned in the African country.

    “Now the platform is available in Nigeria. We’re thinking of enabling the local languages there too. What say?,” co-founder and CEO Aprameya Radhakrishna asked Saturday.

    The federal government of Nigeria suspended the operations of Twitter indefinitely in the country on 4 June. Notably, the ban was announced two days after the microblogging site deleted an “abusive” tweet made by Nigerian President Muhammadu Buhari, and suspended his account for 12 hours.

    As per a PTI report, Koo’s Radhakrishna said the platform is keen on making inroads into the Nigerian market. Now, the country has an opportunity for microblogging sites, he added. Koo will abide by the local laws of each country that it operates in, he mentioned.

    Koo was founded in March 2020 as a micro-blogging platform in Indian languages. It also rolled out the ‘talk to type’ feature in March, so anyperson may share their thoughts easily with minimal keyboard interface, in a targeted drive to tap regional markets.

    The platform started getting attention at the beginning of this year amid the Twitter-Indian government standoff.

    Endorsed by government officials, Koo has verified handles of MeitY, MyGov, Digital India, India Post, National Informatics Centre (NIC), National Institute of Electronics and Information Technology (NIELIT), Common Services Center, UMANG app, Digi Locker, National Internet Exchange of India (NIXI) and Central Board of Indirect Taxes and Customs (CBIC) to name a few.

    Twitter has been constantly in conflict with the Indian government especially now, over the compliance of the new IT rules. The government on Saturday issued ‘one last notice’ to Twitter Inc asking it to immediately comply with the new IT rules, failing which it could face stern action and lose exemption from liability under section 79 of the IT Act, 2000.

    It is will be interesting for not only Nigerian but also Indian social media users to see how Koo fares, as a replacement brand for the banned Twitter in Nigeria.

    In similar fashion, when TikTok, the Chinese application was banned in India, another Indian application Chingari was able to leverage itself with some level of success in India. Even Chingari enjoyed apparent Indian government approval. 

    If Koo succeeds in Nigeria, it will bolster its confidence to compete with Twitter in India with renewed vigor. And in the eventuality of an Indian ban on Twitter over the current noncompliance of the new IT rules, even seek to become the preferred alternative choice over Indian social media. 

    As per reports, Koo has already complied with the new rules and shared the necessary information with the government.