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Tag: HGS

  • NXTDIGITAL appoints Viresh Dhaibar as chief general counsel

    NXTDIGITAL appoints Viresh Dhaibar as chief general counsel

    Mumbai: NXTDIGITAL, the digital media division of technology-led customer experience company Hinduja Global Solutions Ltd (HGS), with a presence in digital television via cable and satellite, broadband, enterprise services, OTT aggregation and content syndication has announced the appointment of Viresh Dhaibar as chief general counsel – with legal, regulatory and governance responsibility across all media verticals.

    Viresh is a highly respected and accomplished legal veteran in the media and entertainment industry – with a career spanning over three decades. He has worked with leading blue-chip organisations like Munjal Auto Industries Ltd (Hero Group), Taj Television India Pvt Ltd and Zee Entertainment Enterprises Ltd. He brings extensive experience in regulatory compliance, litigation, and contributing to consultation papers issued by the Telecom Regulatory Authority of India (TRAI).

    Viresh is an ex-member of the Legal Committee of the Indian Broadcasting Foundation (IBF) and has demonstrated exceptional ability and experience in various legal forums, including the Telecom Disputes Settlement and Appellate Tribunal (TDSAT), High Courts, and the Supreme Court.

    Commenting on his appointment, HGS whole-time director and head of the media businesses Vynsley Fernandes said “Viresh’s appointment is in line with building an exceptional leadership team – as we scale up our digital media businesses rapidly. He is a forward thinking leader and we’re sure NXT will benefit immensely from his incisive legal analysis and profound understanding of the legal and regulatory landscape in India”.

    Viresh said “I am  delighted to be a part of the highly respected and dynamic media group and look forward to bringing my over three decades of experience in the industry to this role. My commitment will be to uphold the highest standards in the broadcasting and distribution business whilst utilizing my skill set in regulatory compliance, litigation, advisory services and strategic foresight.”.

  • NXTDIGITAL appoints Sooraj Keswani as chief customer experience officer

    NXTDIGITAL appoints Sooraj Keswani as chief customer experience officer

    Mumbai: NXTDIGITAL, the rapidly growing digital media division of technology-led customer experience company Hinduja Global Solutions Ltd. (HGS), with a presence in digital television via cable and satellite, broadband, enterprise services, OTT aggregation and content syndication is in expansion mode – launching a slew of digital products whilst expanding its footprint across India.

    Focusing on changing consumer preferences and enhancing the quality of service to its customers, the group has appointed veteran communications and customer engagement executive Sooraj Keswani as its Chief Customer Experience Officer. With over three decades of experience in media, retail, marketing and enterprise consulting across leading companies like The Indian Express Newspapers, Madison, Concept Communication, Hansa Cequity and Mirum India, Sooraj will lead the organisation’s initiatives in enhancing customer experience across all product portfolios. He will work with the group’s large pan-India franchisee base to develop and deliver products customised to hyperlocal preferences. As an extension of his role, Sooraj will also manage the branding and marketing functions.

    Commenting on this appointment, HGS whole time director and head of the media group, Vynsley Fernandes said, “We are delighted to welcome Sooraj Keswani to HGS and the NXT Media Group. His diverse experience across media, communications, technology-led marketing and building customer experience aligns perfectly with our company’s digital vision for the future. We look forward to the exciting journey ahead with him at the helm driving delightful experiences for our customers.”

    Keswani said, “The Hinduja Group is known for its integrity and customer focus. NXT Media Group has aggressive growth plans across its business verticals and I am very excited to join them in this journey to scale customer experience and brands to the next level.”