Tag: HDFC Bank.

  • Network18 turns up the volume on growth with a golden quarter

    Network18 turns up the volume on growth with a golden quarter

    MUMBAI: In a quarter where the media landscape was static at best, Network18 managed to change the channel to growth. The company’s second-quarter results for FY26 show that while much of the news industry wrestled with weak ad demand, Network18 found its own breaking news: a 7.2 per cent year-on-year rise in operating revenue, clocking Rs 477.2 crore in Q2 FY26, up from Rs 445.3 crore a year earlier and Rs 430.4 crore in the previous quarter.

    The bump came despite a 7 per cent dip in TV news inventory demand, hinting that the network’s improved pricing yields and robust market position helped it stay ahead of the curve. For an industry still feeling the aftershocks of cautious advertiser sentiment, Network18’s showing signals a quiet revival, one that could pick up further pace through Q3 and Q4.

    But the quarter wasn’t just about numbers, it was also about narrative. Cementing its leadership in regional news, Network18 acquired the remaining 50 per cent stake in IBN Lokmat News pvt. ltd. (IBNL) for Rs 25 crore, making News18 Lokmat a wholly owned subsidiary. The Marathi news powerhouse has seen strong revenue growth over the past three years and continues to reign supreme in the Marathi segment.

    For viewers, the move means a smoother experience across TV and digital; for the network, it’s another piece in the puzzle of regional dominance. “This acquisition strengthens our market-leading portfolio of national and regional news channels,” said Network18 chairman Adil Zainulbhai. “Our mission is to be the one-stop news destination for audiences across India.”

    Beyond news, the company is expanding into new frontiers. Moneycontrol, its flagship digital platform, has been building serious fintech muscle. Lending has emerged as a key growth engine, and its partnership with HDFC Bank, announced at the Global Fintech Festival 2025, adds further heft positioning Moneycontrol as India’s largest and most trusted financial destination.

    Meanwhile, Creator18, the network’s newest vertical, is crafting a future beyond headlines, one built on hashtags and human stories. The platform has already worked with over 1,000 creators, managing many exclusively, and is building what could become one of India’s largest creator ecosystems. From influencer campaigns to social-first storytelling, Creator18 is expanding Network18’s reach into lifestyle, culture, and commerce areas that increasingly shape public conversation.

    Network18’s 20-channel portfolio, which includes 14 regional channels, makes it the largest TV news network in India by both reach and viewership. And even as overall revenue growth for the first half of FY26 stayed broadly flat, the company’s tight cost control kept operating expenses steady, a sign of resilience in an uneven market.

    In an industry that thrives on breaking news, Network18 seems to have created some of its own from acquisition-led regional growth to digital diversification and creator-led storytelling. The message is clear: while others are still buffering, Network18 is already streaming into the future.

  • Network18 flexes muscle in brutal news market as rivals gasp

    Network18 flexes muscle in brutal news market as rivals gasp

    MUMBAI: Network18 Media & Investments is allegedly India’s undisputed news titan, but even emperors struggle when their kingdom is contracting. The media giant posted a crisp 7.2 per cent year-on-year rise in operating revenue to Rs 477 crore in the second quarter, yet the underlying story is far more complicated: the firm is buying market share by keeping costs flat rather than harvesting profits from its dominance.

    The numbers are seductive on the surface. Network18 commands 13.5 per cent all-India viewership share in news, reaches over 250 million people monthly—roughly 30 per cent more than its nearest rival—and operates 20 channels spanning 12 languages. Its YouTube network racked up 13 billion video views this quarter, three times its closest competitor. CNBC TV18 lords over business news with 67.8 per cent share. News18 India owns Hindi at 13.1 per cent. CNN News18 dominates English with 36.7 per cent.

    Yet look closer and the picture is not as rosy. Revenue growth of 7.2 per cent matched operating expense growth of 7.2 per cent. Not one rupee of margin expansion. For the half year, revenue limped ahead just 1.1 per cent whilst operating costs stayed flat.

    The digital realm offers crumbs of comfort. Network18 ranks second for digital news reach with 270 million monthly users. Moneycontrol, its financial news crown jewel, boasts 1.8 times the page views and three times the time spent of its nearest rival. The premium subscription service Moneycontrol Pro hit one million paid subscribers. The newly minted Moneycontrol Super Pro is gaining traction. YouTube accounts at News18.com are expanding multilingual hyperlocal coverage with AI-powered podcasts and rapid-read summaries. Firstpost’s YouTube channel is approaching nine million subscribers.

    Diversification beyond advertising is no longer optional—it’s survival. Moneycontrol’s fintech arm announced a partnership with HDFC Bank to offer personal loans through its platform. Creator18 has engaged over 1,000 social media influencers to pivot into culture, commerce and fashion. These feel like the right moves. 

    The real profit story could be better. Standalone total income reached Rs 478.8 crore this quarter, yet total expenses clocked Rs 548.9 crore, leaving a pre-tax loss of Rs 70.1 crore before exceptional items. The Eenadu Television windfall—a Rs 587 crore exceptional gain from fair-valuing a 24.5 per cent stake after losing voting control—masked the red ink. 

    Consolidated figures tell a sharper story. Pre-tax profit of Rs 41.2 crore this quarter looks respectable until you remember it came on total income of Rs 500.8 crore. Last year’s comparatives of Rs 2,059.4 crore are a mirage: they included operations since deconsolidated. The company swung from a Rs 152.3 crore loss to a Rs 41.2 crore profit, but the goalposts moved entirely.

    Network18’s regional ambitions reveal its strategic thinking. The board approved acquisition of the remaining 50 per cent stake in IBN Lokmat News Pvt. Ltd. for Rs25 crore, transforming News18 Lokmat into a wholly owned subsidiary. Marathi news generates revenue momentum, and full ownership could unlock margin expansion. Could. That word carries weight.

    Adil Zainulbhai, chairman, declared the move “another step in that direction” of becoming “the one-stop news destination” whilst positioning the firm to benefit from government initiatives to boost consumer demand. The language is hopeful. The arithmetic is unforgiving.

    Network18 conquered the mountain and discovered nothing worth eating at the top. Market dominance means nothing when advertising inventory shrinks seven per cent industry-wide. Viewership share rises whilst revenue flatlines—the very definition of a saturated market where volume gains evaporate into pricing pressure. 

    Fintech partnerships, influencer ecosystems, and subscription tiers are the moves of a legacy business fighting for relevance, not a titan in its ascendancy. The firm hasn’t yet proven these new ventures can move the needle at scale. Until they do, Network18 remains a winner in a losing game.

  • Jiostar sparks insights with new advertising series

    Jiostar sparks insights with new advertising series

    MUMBAI: Advertising just got a front-row seat. Jiostar Entertainment has launched The Collective, a new series designed to convene India’s leading marketing voices to explore the future of advertising in entertainment.

    https://ads.jiostar.com/jiohotstarctvplaybook/thecollective/

    The premiere episode featured a star-studded panel, including Jahid Ahmed (HDFC Bank), Sachin Vashishtha (Paisabazaar), Varun Mundra (Motilal Oswal), Sajit Gopal (Domino’s) and Jiteen Aggarwal (Hettich India), in conversation with Jai Lala of Zenith India.

    Discussions ranged from the rise of connected TVs as India’s central household screen and the measurability of CTV campaigns, to OTT’s expanding role in digital adoption and co-viewing patterns. The session also explored how brand-safe OTT environments deliver enhanced value for advertisers.

    The Collective will continue as an ongoing series, bringing fresh conversations with brand leaders, marketers and industry experts to decode the fast-evolving advertising and entertainment landscape in India. 

  • Cutting edge film maker EiPi Media’s love affair with generative AI

    Cutting edge film maker EiPi Media’s love affair with generative AI

    MUMBAI: Rohit Reddy may be lounging in his monochrome threads and bucket hat like it’s a lazy Sunday, but don’t let the chill vibe fool you, this man’s schedule is more packed than a Mumbai traffic jam. From his third-floor creative bunker in the chaos capital of Mumbai, he is juggling deadlines like flaming batons. Between AI wizardry and influencer fire drills, Reddy barely has time to blink at the traffic blazing past his floor-to-ceiling windows, let alone sip his coffee while it’s still hot.

    As one is ushered into his conference room, he flashes a grin and shoots straight from the hip, “Sorry to keep you waiting! Got caught in an important business call.”

    No fluff, no filter, just the kind of honest hustle you’d expect from a man who is steering the ship as advertising agency EiPi Media’s founder & CEO. Keeping pace with him are creative brain Tapoja Roy who scripts the stories, and Nikhil Chhabria, the agency’s go-to GenAI expert.

    EiPi Media isn’t just making noise, it is orchestrating a full-blown content symphony. Whether it’s slick influencer videos, jaw-dropping CGI, or its latest AI-fueled experiments, this crew’s rewriting the rules of brand storytelling—one pixel at a time.

    Forget your preconceived notions of a typical production house. EiPi Media didn’t exactly start with cameras and a clapperboard. Instead, it kicked off as a social media marketing agency, leveraging Rohit’s wife, co-founder and actress Anita Hassanandani’s television connections to exclusively manage TV artists in 2018.

    “There was nobody managing TV stars at scale at that time,” recalls Rohit, who spent a good dozen years in finance and insurance before turning entrepreneur. “So we began the agency, but we didn’t want to onboard any talent as such. We were doing this whole brokering deal.”

    Initially, its client roster was a cosy club of four or five friends in marketing, including big names like Domino’s and Neo to whom they supplied artistes for a fee. But the pandemic, a rude awakening for many, proved to be EiPi Media’s unlikely launchpad.

    Rohit Reddy

    “In 2020, when the pandemic happened, all these clients of ours, they cancelled the POs,” the founder explains. “That time I realised that I cannot be dependent on just a few clients.”

    This realisation sparked an aggressive sales drive, leading to inroads with giants like Nestle and P&G. As brands shifted television budgets to digital, EiPi Media found itself in the sweet spot, growing a whopping 8x in 2020. The team quickly evolved from merely supplying talent to offering creative ideation and eventually a full-blown production. “Brands had a lot of comfort because they had to only talk to one person,” he notes, highlighting the firm’s end-to-end, in-house model as a key differentiator.

    EiPi Media’s ascent wasn’t just about diversification; it was about embracing cutting-edge tech. 2020 marked its  deep dive into visual effects, earning the agency a reputation as a “marketing tech company.”

    It was creating “frugal productions” at a time when big production houses wouldn’t touch small budgets.

    Then came 2021, and with it, a massive leap into CGI. EiPi Media got busy crafting dinosaurs and animations for internal projects. “I was very sure that I needed to take this CGI initiative to brands,” Reddy asserts.

    Its big break came with Adidas, which had just signed the Indian cricket team. EiPi Media delivered a CGI video for the jersey launch. Since then, it has churned out over 60 large and hundreds of smaller CGI campaigns.

     

     
     
     
     
     
     
     
     
     
     
     
     
     
     
     

    A post shared by EiPi Media (@eipimedia)

     

    “For us, CGI was always an extension of VFX,” he clarifies, “it was always improving the content.” This foresight gave EiPi a two-year head start on the competition.

    Just as others were jumping on the CGI bandwagon, EiPi Media was already pivoting to AI. Its first AI video dropped in October 2023, well before brands even grasped its potential.

    “We kind of saw the vision that AI would actually be a very, very strong pillar to production,” he states.

    The real game-changer with AI, he believes, is its ability to “actually replace production.” While pre-production (concept, script, storyboard, casting) and post-production (editing, music, colour grading) remain manual, the entire production phase is now happening on computers. “There is no casting. There is no hair makeup. There is no costume. There is no actor. There is no director,” he enthuses. This significantly slashes costs and turnaround times, a true relief for clients.

    Hdfc Bank and Fenesta Windows were among its first clients to embrace generative AI commercials, alongside international brands like South African noodle company Indomie and Lenovo.

     

     
     
     
     
     
     
     
     
     
     
     
     
     
     
     

    A post shared by EiPi Media (@eipimedia)

     

    What excites Reddy the most about generative AI?

    “There’s no limit to creativity now,” he shrugs. “Ideas that were once too expensive or physically impossible to execute in traditional or even CGI production are now within reach. Imagine a conversation on Mars, with participants levitating, becomes possible at a fraction of a cost and a fraction of a time.”

    While some might argue AI stifles creativity, he believes the current limitations lie with the nascent technology, not human ingenuity. Its viral “Mahabharata 1.0″ video, made in just six hours as an in-house project, proved the concept. The recently released “Mahabharata 2800,” an upgraded version, showcases the rapid advancements in tools.

    The decision to create a generative AI film based on the Mahabharata was driven by its boundless storytelling potential. “It has so many layers, so many characters,” he explains. The epic’s fantastical elements also play well with current AI capabilities. Though its first Mahabharata trailer went viral, sparking calls from major publications, he cautions that making a full-length film with generative AI is “not at all easy” yet, as the tools aren’t quite there for complex storytelling. Disconnected content, like trailers, is where AI shines for now.

    The demand for generative AI content is skyrocketing, but supply is scarce., points out Reddy

    “We are the only people supplying good content,” he claims, attributing the agency’s advantage to its extensive experience in traditional filmmaking. “We understand storytelling. We understand scripting. We have everything in-house.”

    This blend of creative and tech expertise positions EiPi  perfectly to ride the AI wave.

    Pic-2

    Reddy predicts a hybrid future for TV commercials, where elements like exterior shots or traffic scenes might be generated by AI, while core scenes will be traditionally filmed. Smaller budget ad films (those around Rs 10-15 lakhs) are ripe for a full AI shift, potentially reducing costs to Rs 3-4 lakhs.

    EiPi Media’s traditional filmmaking team boasts around 30 people, while its burgeoning AI team, currently eight strong, is focused on learning and experimenting. Hiring is less about age and more about interest and strong English skills for effective prompting. He laments the lack of impressive AI-generated visuals in India, partly due to the unavailability of tools like Google’s Veo 3. Fortunately, EiPi Media’s Ohio office gives the outfit early access to such innovations.

    Its creative team, a lean but experienced trio, has penned over 3,000 scripts. For CGI, it outsources to Iran and Russia when the need arises, favouring the artists’ attention to detail and quality over Indian talent, who are more often than not tied up with Hollywood projects.

    On the gen AI front, the team leverages a suite of tools, including Midjourney (now generating videos), Halo, Google Veo 3 (praised for its lip-sync function), and Runway.

    He believes the playing field for generative AI is level globally. “The only people having an advantage are people who are investing more time than the others.”

    While he foresees AI complementing and eventually replacing traditional filmmaking in genres like mythology and fantasy, he believes it will take about five years for the technology to fully mature for comprehensive storytelling.

    Rohit Reddy

    EiPi Media’s focus will remain firmly on branded content, leveraging video as the primary communication medium. Its future plans involve significant investment in an R&D department dedicated to “just experimenting tools, going crazy, basically.” He anticipates that within the next two years, directors and producers will increasingly outsource specific scenes and elements to AI, particularly those that are not cost-effective or time-consuming to shoot traditionally.

    It does not take too much intelligence to guess who will end up getting the fruits of this transition. 

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  • HDFC Securities banks on Anand Mathur as its new CFO

    HDFC Securities banks on Anand Mathur as its new CFO

    MUMBAI: HDFC Securities, a wholly owned subsidiary of HDFC Bank, has appointed Anand Mathur as its new chief financial officer (CFO). With over 20 years of expertise in financial strategy, regulatory compliance, and operational efficiency, Mathur’s leadership is expected to further strengthen the company’s growth trajectory in the evolving stockbroking industry.

    Mathur has a distinguished career spanning key financial roles at HDFC Bank and Citibank India. Prior to his new role, he served as senior vice president for finance at HDFC Bank, where he played a pivotal role in driving strategic initiatives and financial planning. His tenure at Citi India involved overseeing financial strategy and local regulatory reporting, giving him a deep understanding of the banking and financial services sector.

    Mathur stated, “I’m thrilled to be stepping into this exciting new position at HDFC Securities. With a strong focus on financial strategy, operational efficiency, and innovation, I look forward to working with the talented team at HSL to drive sustainable growth and success. The stockbroking industry is full of opportunities, and I am eager to contribute towards maximising its potential.”

    HDFC Securities, managing director & CEO Dhiraj Relli welcomed Mathur’s appointment, emphasising his extensive financial acumen. “We are pleased to have Anand Mathur as our new CFO. His deep experience in financial strategy and regulatory oversight makes him the ideal choice to drive HDFC Securities forward. Anand’s leadership and vision will play a key role in strengthening our financial operations, ensuring sustainable growth, and enhancing value for our stakeholders.”

    Mathur’s appointment comes at a crucial time as HDFC Securities aims to further expand its market presence and enhance its offerings in India’s fast-evolving financial ecosystem. His experience in managing financial strategy, regulatory compliance, and digital transformation is expected to be instrumental in navigating the dynamic landscape of the broking industry.

    Prior to HDFC Bank, at Citibank India (2010-2012), he led financial strategy and managed regulatory reporting, gaining valuable insights into compliance and financial planning. His earlier stint at HDFC Bank (2005-2010) saw him overseeing core banking solutions implementation and Indian GAAP accounting, further solidifying his deep understanding of financial operations and governance.  
     

  • iPhone 16e arrives in India with A18 chip & big offers

    iPhone 16e arrives in India with A18 chip & big offers

    The iPhone 16e has arrived, and Ingram Micro is making sure it’s more accessible than ever. With breakthrough battery life, the blazing-fast A18 chip, and a powerful 48MP 2-in-1 camera system, Apple’s latest innovation is now available at 7,200 plus retail locations across India backed by exciting bank offers, exchange deals, and easy loan options.

    For those looking to snap up the iPhone 16e at a steal, Ingram Micro is rolling out a Rs 4,000 cashback offer on ICICI Bank, Kotak Mahindra Bank, and SBI credit cards (EMI and non-EMI), as well as ICICI debit card EMI transactions. Additionally, the iPhone for Life plan allows ICICI Bank credit card holders to pay 75 per cent of the device cost over 24 months, with the remaining 25 per cent payable at the end of the term.

    Customers opting for loan financing can choose from Bajaj Finance Ltd, HDFC Bank, HDB Financial, ICICI Bank, IDFC FIRST Bank, and TVS Credit, offering flexible EMI plans such as 13 per cent-0-21 (24/3) and 0-0-18 (18/0), along with short-term loan options. Exchange deals sweeten the deal further, with a bonus of up to Rs 6,000 available on transactions made through bank cards, loans, or the iPhone for Life programme.

  • Keki Mistry joins Kedaara Capital as independent operating advisor

    Keki Mistry joins Kedaara Capital as independent operating advisor

    MUMBAI: Private equity firm Kedaara Capital has roped in one of the savviest, most respected and experienced minds in Indian financial services. The PE firm has announced the appointment of Keki Mistry as an independent operating advisor to its funds. A chartered accountant and a veteran of the banking & financial services sector, Mistry brings over four decades of expertise, having played a pivotal role in shaping some of India’s leading financial institutions.

    Keki MistryMistry began his career with AF Ferguson & Co before joining HDFC in 1981, where he rose through the ranks to become vice-chairman & CEO from 2010 to 2023. Under his leadership, HDFC transformed into India’s largest financial services conglomerate, founding key entities such as HDFC Bank., HDFC Asset Management Co, HDFC Life Insurance Co, and HDFC ERGO General Insurance Co.

    Following HDFC’s merger with HDFC Bank in 2023, Mistry joined the board of HDFC Bank as a non-executive director. He also holds board positions with several prominent companies, including Tata Consultancy Services, Flipkart, and Torrent Power.

    At Kedaara Capital, Mistry will act as a strategic advisor, offering insights into financial services and guiding investments in the sector. His unparalleled experience and leadership are expected to provide significant value to Kedaara’s portfolio. 

    The PE typically invests between $25-75 million in each investment, and it  can invest a significantly larger amount (>$200 million) in select situations. 

    Kedaara Capital is run  by three founders &  managing partners Manish Kejriwal, Sunish Sharma and Nishant Sharma. It is reputed to be amongst the top private equity firms in India. 

    In addition to his professional achievements,  Mistry is known for his love of cricket, theater, and golden era Hindi music. His contributions to the industry have earned him numerous accolades, including the Lifetime Achievement award from the Financial Express and the Hall of Fame recognition from the Institute of Chartered Accountants of India.

  • Mahindra group hires Devendra Sharnagat as SVP- AI division

    Mahindra group hires Devendra Sharnagat as SVP- AI division

    MUMBAI: AI– especially it’s use to improve productivity and work flows –  is the juice that’s keeping organisations moving forward and invest in it greatly. The Mahindra group is not far behind. It recently appointed Devendra Sharnagat as the senior vice-president of the AI division. In this new role, he will oversee the centralised data and AI expertise pool, driving the group’s AI initiatives across various companies.

    Hitherto, he was the chief data & analytics officer at Mahindra Finance where  he was leading data and analytics function for the financial services sector and driving business effeciency and productivity through data and digital.

    He has spent a large part of his career at HDFC Bank (eight years) where he rose from being manager campaign management in the credit card division to deputy vice-president analytical marketing when he decided to quit and join Kotak Mahindra Bank. A 11-year stint there saw him rise from vice-president, head – BIU & customer value management to senior executive vice-presdent – head of data and analytics. He then made a lateral move in the Mahindra  group to Mahindra Finance.

    Sharnagat is well  wired for the job.  Apart from  his work experience, he holds a master’s degree in technology from Bits Pilani and a master of management studies from Sydenham Institute of Management Studies. 

  • HDFC Bank Parivartan launches digital campaign #LittleSmilesBigDreams

    HDFC Bank Parivartan launches digital campaign #LittleSmilesBigDreams

    Mumbai: HDFC Bank through its CSR initiative Parivartan, marked Children’s Day by commemorating its commitment to uplift and empower young minds across India through quality education.

    Over the past 10 years, Parivartan has impacted the lives of more than 2.16 crore students, trained more than 20.22 lakh teachers, and supported over 2.87 lakh schools. The Bank unveiled a digital campaign #LittleSmilesBigDreams showcasing the bright young students at schools supported by HDFC Bank Parivartan.

    One such inspiring story is from Jamapur, Varanasi district, Kalash and Komal, children of tribal daily wage laborers from Ranchi, Jharkhand, who chose to stay behind during the monsoon migration to continue attending the newly upgraded smart school. Once shy and hesitant, Kalash is now a top-performing student in Class V. Through the collaboration of HDFC Bank Parivartan and Ambuja Cement Foundation, the school now features digital classrooms, modern libraries, science labs, sports facilities, and water coolers. The improved environment has attracted regular attendance from disadvantaged communities, and for the first time, girls outnumber boys among the 148 students.

    Looking ahead to 2025, HDFC Bank Parivartan has set clear objectives, as follows:

    1) To ensure that 20 lakh students in intervention schools achieve class-appropriate learning levels.

    2) To set up smart classes in 3,500 schools, embracing digital education and technology.

    3) To provide scholarships to support 25,000 underprivileged students, ensuring access to continued education and a brighter future.

    “At HDFC Bank, we believe that education is the cornerstone of a brighter and more equitable future for our communities. Through our CSR initiatives under Parivartan we are doing our part to help transform educational infrastructure, empower individuals, and cultivate resilient communities. We’re invested in building a future where every child can dream big and realise their full potential. This Children’s Day, we reaffirm our commitment to empowering young minds, equipping educators with the skills to inspire, and ensuring the infrastructure is in place for a more inclusive and promising tomorrow,” said HDFC Bank deputy managing director Kaizad M Bharucha.

    “Children represent the future of our nation, and we are committed to providing them with the tools they need to thrive. This belief drives us to actively collaborate with government bodies, NGOs, and community organisations to ensure that educational resources and support reach those who need them most. By working in partnership, we harness collective strength to raise the standard of education in government schools, foster an environment that nurtures and supports student learning and paves the way for a brighter future for all,” said HDFC Bank, head, CSR, Nusrat Pathan.

    HDFC Bank Parivartan’s educational programs are strategically aligned with the Government’s Sarva Shiksha Abhiyan to enhance the quality of education nationwide. These programs include teacher training, scholarships, career guidance, and infrastructural support, fostering innovation and improving educational quality through remedial classes, learning camps, and specific scholarships for underprivileged children. Parivartan has also introduced smart classrooms in various states, blending technology with conventional learning to create a more engaging and effective educational experience.

    Since its inception in 2014, HDFC Bank Parivartan has invested over Rs 5,100 crore in sustainable socio-economic development. Promotion of Education is one of five key focus areas of HDFC Bank’s Parivartan. The other four are Rural Development, Skill Training and Livelihood Enhancement, Healthcare and Hygiene, and Financial Literacy and Inclusion. These pillars are also aligned with the 9 out of 17 United Nations Sustainable Development Goals (SDGs).

  • Route Amplify 2.0: Route Mobile & CNBC-TV18 spotlight digital communication and identity

    Route Amplify 2.0: Route Mobile & CNBC-TV18 spotlight digital communication and identity

    Mumbai: Route Amplify, a conclave presented by Route Mobile Ltd, a CPaaS provider for enterprises, OTT players, and mobile network operators in association with CNBC-TV18, showcased conversational solutions, customer experience breakthroughs, and digital trust strategies on 27 September in Mumbai. Designed to advance cloud communications and digital identity, Route Amplify 2.0 brought together thought leaders, industry experts, and key stakeholders from around the world, fostering discussions to shape the country’s largest CPaaS-focused conclave.

    The esteemed speakers at the event included Edelweiss Group chairman Rashesh Shah; Route Mobile MD and Group CEO Rajdip Gupta; former World No. 1 badminton player Saina Nehwal; HDFC Bank chief digital officer Anjani Rathor; Restaurants Brand Asia group chief technology officer Kiran Komatla; PwC India managing director – customer transformation Vivek Srivastava; Google head of strategic partnerships Abhinav Jha; Deloitte partner – customer strategy & design Vivette D’cruz; Landmark Group customer & loyalty product leader (Middle East) Emily Ong; Godrej Consumer Products Ltd head of business transformation & digital Vijay Kannan; and Amazon Web Services head of customer solutions – CIO advisory (India & South Asia) Dr Bishwajit Mohapatra.

    Building on the success of the first season, Route Amplify Season 2 focused on the themes of ‘Conversations & Trust,’ exploring trends, innovations, and insights across industries, with special emphasis on Generative AI’s role in customer experience.

    India, the second-largest market for OTT consumption after China, lacked a CPaaS-focused event. Route Mobile, a global CPaaS player, initiated this platform to shape the future of digital communications.

    The event also offered a platform for networking and knowledge sharing, highlighting the impact of cloud communications on businesses globally.

    Route Mobile MD & Group CEO Rajdipkumar Gupta said, “With Route Amplify Edition 2.0, we aim to build on the momentum of last year’s success and enthusiasm, creating an even more enriching platform for industry leaders to unite and drive innovation to shape the future of digital communications. Our primary goal is to foster discussions that will lead to real-world developments and solutions in these vital areas.”