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Tag: employee engagement

  • Kapture CX names Devika Rajeev as HR head to power growth & culture

    Kapture CX names Devika Rajeev as HR head to power growth & culture

    MUMBAI: The gen AI-powered customer experience platform has appointed Devika Rajeev as its new head of HR, bringing in a wealth of experience to supercharge its workforce and fuel its ambitious growth plans.

    With 13 years of HR mastery under her belt, Devika isn’t just any hire—she’s a force to be reckoned with. From scaling teams at rocket-speed to crafting high-impact people strategies, she has done it all. At Sattva Consulting, she was the mastermind behind tripling the organisation’s headcount while implementing game-changing HR initiatives. Before that, she sharpened her expertise at Wipro, Heidrick & Struggles, and Ola, managing diverse teams and shaping people-first cultures.

    An alumna of XLRI Jamshedpur, Devika holds a postgraduate diploma in personnel management & industrial relations and a B.A. (Hons) in mathematics from Delhi University. Now, at Kapture CX, she steps into a crucial role—one that requires equal parts strategy, agility, and a knack for making workplaces thrive.

    In her new role, Devika will lead strategic HR initiatives, talent acquisition, and retention while strengthening employee engagement. Her mission? To build a dynamic and inclusive work environment that aligns with Kapture CX’s rapid expansion. With her leadership, expect a culture that champions collaboration, innovation, and continuous growth.

    Kapture CX CEO & co-founder Sheshgiri Kamath welcomed her aboard with enthusiasm, “At Kapture, we believe that people are at the heart of everything we do. Devika’s extensive experience in HR leadership, combined with her ability to drive strategic talent initiatives, makes her a valuable addition to our team. We look forward to her contributions in building a strong, people-first culture as we continue our growth journey.”

    Devika, equally excited about the challenge ahead, shared her thoughts, “I am thrilled to join Kapture CX at such an exciting phase of its journey. The company’s commitment to innovation and customer-centricity is truly inspiring, and I look forward to strengthening our HR strategies to nurture talent, foster a high-performance culture, and support the organisation’s ambitious goals.”

    With Kapture CX continuing its march towards redefining customer experience, Devika’s appointment marks a strategic shift in how the company plans to invest in its people.

     

  • Hilton Gurugram Baani City Centre welcomes Shrutika Puri as HR director

    Hilton Gurugram Baani City Centre welcomes Shrutika Puri as HR director

    Mumbai: Hilton Gurugram Baani City Centre has announced the appointment of Shrutika Puri as its new director of human resources. With over 14 years of experience in the hospitality industry and a tenure at Hilton since 2011, Puri brings extensive expertise in talent management, employee relations, and HR strategy.

    In her new role, she will lead all HR initiatives at the property, focusing on enhancing employee engagement, reducing staff turnover, and aligning HR strategies with business objectives to drive service excellence.

    Puri has held key positions within the Hilton portfolio, most recently serving as human resources manager at Hilton Garden Inn New Delhi, Saket. Previously, she spent over six years as human resources and training manager at DoubleTree by Hilton Agra, where she spearheaded HR transformations and introduced innovative employee development practices.

    We are delighted to welcome Puri to Hilton Gurugram Baani City Centre said, general manager, Harkaran Singh, “Her extensive experience and proven leadership in strategic HR initiatives make her the perfect choice to lead our HR team. We are confident she will further strengthen our position as an employer of choice.”

    Situated in Gurugram’s dynamic business district, Hilton Gurugram Baani City Centre is renowned for its modern luxury and exceptional hospitality, catering to both business and leisure travellers.

    Puri expressed, “I am truly honoured to step into this role and build on Hilton’s legacy of fostering team member engagement, learning, and inclusivity, I look forward to cultivating a positive work environment where every individual has the opportunity to thrive.”

    Under her leadership, Hilton Gurugram Baani City Centre aims to continue its growth trajectory, reinforcing its reputation for excellence in the competitive Delhi NCR hospitality market.

  • ToneTag appoints Vigil M Thomas as HR head

    ToneTag appoints Vigil M Thomas as HR head

    Mumbai: Voice-based proximity communication and payment service provider ToneTag has announced the appointment of Vigil M Thomas as its new human resources (HR) head.

    The appointment is aligned to strengthen the human resource management, recruitment, performance management, competency mapping, and overall development of the human capital of ToneTag as a whole, said the company in a statement.

    Associated to create and strengthen the people of ToneTag, Thomas will regulate and oversee the entire operations related to HR business partnerships, talent scouting, policies management, employee engagement along with other HR conducts, it added.

    “We at ToneTag are committed to our employees and strive every moment for the overall development of our people. We warmly welcome Vigil M Thomas in our ToneTag family and thank him for taking such an important responsibility of organising and structuring our human resources,” stated Tone Tag CEO and founder Kumar Abhishek.

    A veteran of more than 17 years of experience in human resource management, Thomas is a solutions-driven transformational leader with expertise in HR management, talent acquisition & development. He also possesses expertise in new HR rules development, performance management systems, training management, competency enhancement, and career counseling. 

    Currently pursuing his doctorate in human resources, he had been associated with some of the pioneer companies like Motilal Oswal, Reliance Money & Axis Bank during his formative years of professionalism.

    “I am a firm believer in God who has always wrapped me with good and kind-hearted people so as I am always allowed to be myself. Happy to be a member of the ToneTag Family and looking forward to nourishing and infusing more talent in the company by utmost ethical and unique talent management,” said Vigil M Thomas, on his new role.