Tag: e-retailers

  • IAMAI hails CCI order to close investigation against e-commerce

    IAMAI hails CCI order to close investigation against e-commerce

    MUMBAI: The Internet and Mobile Association of India (IAMAI) has welcomed the Competition Commission of India’s (CCI) decision to quash charges of cartelization and anti-competition practices by e-commerce companies.

     

    IAMAI hopes that this will finally put a stop to motivated charges brought up regularly by certain interested groups against e-commerce companies. IAMAI is of the view that this order will allow e-commerce companies to continue to provide innovative services to consumers in a free and fair manner.

     

    In recent months, charges have been brought by various malcontent elements that discount sales launched by numerous e-commerce websites were anti-competitive in nature. It was also alleged that e-commerce websites and online product sellers entered into exclusive agreements, thereby leading to market dominance.

     

    The CCI has ruled that e-commerce companies did not violate competition norms by indulging in cartelization or by abusing their dominant position. “The Commission is of the prima facie view that no case of contravention of the provisions of either section 3 or section 4 of the Act is made out against the opposite parties,” it said in its order.

     

    With regard to exclusive agreements, the CCI said that such pacts need not result in appreciable adverse effect on competition. “It does not seem that such arrangements create any entry barrier for new entrants. It seems very unlikely that an exclusive arrangement between a manufacturer and an e-portal will create any entry barrier as most of the products which are illustrated in the information to be sold through exclusive e-partners face competitive constraints,” the order stated.

     

    In fact, the CCI order praises the e-commerce companies by observing that online distribution channel provide an opportunity to the consumers to compare the prices as well as the pros and cons of the product. Furthermore, through the option of delivery right at their door steps, consumers have the opportunity to accept the purchase at their convenience and do not need to set aside a couple of hours at a stretch to make the purchase through a brick-and-mortar retail outlet. Therefore, at this stage, it does not appear that the exclusive arrangement between manufacturers and e-commerce/portal companies lead to Appreciable adverse effect on competition (AAEC) in the market.

  • ShipRocket offers high-speed dispatch and shipping service for e-retailers

    MUMBAI: KartRocket, an e-commerce platform for SMEs and retailers, has launched a new powerful order-processing and shipping service for its e-retail clients, ShipRocket.

     

    The one-click service, based on the SAAS (Software as a Service) model, allows e-commerce ventures to enjoy the benefits of the highly efficient delivery management service. ShipRocket enables its clients to dispatch a shipment, pick a courier company, assign an airway bill number and print a shipping label amongst other facilities.

    The service prints all packing slips in batches providing easy access to all customers and order information in one place. Order statuses change automatically from ‘dispatch’ to ‘shipped’ and from ‘shipped’ to ‘delivered’, facilitating the tracking of order history for a particular order.  The final consumer is notified via auto-emails and SMSes when the order moves through dispatch and delivery. ShipRocket manages remittance from various companies and is fully integrated with Amazon and eBay.

     

    Kartrocket.com CEO and co-founder Saahil Goel commented on the new service saying, “ShipRocket is a phenomenal new technology that we have introduced to smoothen the work of those who want to sell their products online. The service has extended coverage with shipping enablement to over 12,000 pin codes including 6,000 COD pin codes. We follow the policy of a uniform contractual agreement for all clients, enabling multi-vendor management with vendor panels for all our clients. We truly hope to revolutionize the e-commerce space with this excellent introduction.”

     

    Keeping true to its promise of providing unmatched coverage and reach to its clients, the company is looking at adding more shipping service providers in local regions in the quarters to come.