Tag: DTH

  • APOS 2020: Why Indian pay TV still holds a lot of potential

    APOS 2020: Why Indian pay TV still holds a lot of potential

    KOLKATA: Even as the doomsayers have been predicting impending doom for India’s television business and tomtomming the growth of streaming services, Tata Sky CEO Harit Nagpal and IndiaCast Media Distribution Group CEO Anuj Gandhi believe that there’s tremendous scope to grow pay-TV in India. Taking part in a roundtable as part of Media Partners Asia’s virtual APOS 2020, both said television has barely been penetrated yet. 

    Tata Sky’s Harit Nagpal – who's running, arguably, one of India's most respected DTH platforms – highlighted that there is a distribution game which needs to be played well. Nagpal mentioned two ways that the business can get a growth impetus: one is reaching out to the un-penetrated households and secondly selling more to existing consumers.

    He backed his statement with facts. According to Nagpal, 100 million homes in India are TV-less, and would go on to buy one eventually. Moreover, 35 million TV watchers have subscribed to free to air service DD Freedish. According to him, the Indian consumers are gradually moving from no TV to FTA to pay-TV, acknowledging that those in the higher end of pay-TV spectrum in urban areas are migrating to OTT and broadband. While he acknowledged the movement to OTT, he also mentioned that it is slower compared to the growth of linear TV and it will continue for a while.

    “Households without a TV have not bought one so far, and those that bought one have moved to FTA because they could not afford the Rs 300 plan which the platforms charge,” says Nagpal.

    Hence, he added that expecting them to pay Rs 1000 for bandwidth to watch Rs 300 worth of content is a bit much. He stated that they would start with linear TV paying only for content while they may migrate to new media in the next decades. 

    “In the last two years, we have seen a huge surge in small screen viewing of content essentially because data cost was abysmally low. As the data prices find their right level, which is what it should be, I guess the projections we all are making will level up,” he stated.

    Indiacast’s Gandhi agreed with Nagpal’s view on the distribution game and the growth opportunity. He pointed out while pay TV’s potential has been spoken about a lot, the industry has barely made any change in the past six-seven years. 

    The silver-lining is that fictitious numbers of cable subscribers were floating up in the market before the NTO while after its implementation the industry now agrees on the number of 120-130 million paying subs. According to Gandhi, the growth opportunity is low-ARPU market which is partly either on DD or getting pirated content needs to be converted. This ongoing process cannot be taken away by streaming services.

    Moreover, Gandhi stated that the pandemic has made the industry realise that overly depending on advertising revenue is a troubling trend. Until now, content players have not focused on subscription revenue by not creating cohorts or not helping the platforms to plan for a better ARPU or upselling. Hence, while there are opportunities in the pay-TV business: one has to build a robust subscription model by tweaking, changing, remodelling the existing one.

    The statistic of 500 million smartphone users has been touted enough but Gandhi noted that all of them may not have four-inch plus screens or enough memory to have more than seven-eight apps on their devices. Hence, he opined that despite the fact that a part of the high-end consumers have started subscribing to streaming services – some of them live –  using connected TVs and devices, linear TV cannot be replaced for most of the consumers. 

  • Dish TV India partners with HoichoI,  introduces Bengali viewing content on both its platforms

    Dish TV India partners with HoichoI, introduces Bengali viewing content on both its platforms

    KOLKATA: Expanding its content library to enthrall its customers, Dish TV India Limited, India’s leading DTH Company has announced its partnership with Hoichoi, a leading Bengali on-demand video and music-streaming platform that streams content worldwide. With this strategic association with Hoichoi, Dish TV India has further strengthened its portfolio by adding one more app in the app zone on its Android-based connected devices, namely Dish SMRT Hub and D2H stream for its DishTV and D2H users respectively. Users will now be able to stream an exciting slate of popular and exclusive Bengali language content, Hoichoi Originals, TV shows, Music Videos and Movies. DishTV and D2H already offer the most popular apps including its streaming app ‘Watcho’.
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    The new addition on Dish SMRT Hub and D2H stream, hoichoi, boasts deep diverse catalogue with over 2000+ hours of viewing content, which includes popular Original Series like Hello Seasons 1 & 2, Byomkesh all five seasons, Shobdo Jobdo, Montu Pilot, Rahasya Romancha Series 2, Bonyo Premer Golpo, the recently streamed Tansener Tanpura among others; Classics of Satyajit Ray, Uttam Kumar-Suchitra Sen, Ritwik Ghatak; Blockbuster Films like Gumnaami, Dwitiyo Purush, Konttho, National Award-winning films like Kedara, Nagarkirtan and many more. Delivering best in class content across genres, the application will cater to the different content expectations of the customers and will keep them enthralled.

    Speaking about the association, Dish TV India Limited executive director and group CEO Anil Dua said, “At a time when everyone is spending more time with their television sets, we want to ensure that people get to enjoy a whole range of entertainment shows and movies together with their families. Catering to the growing audience appetite for entertainment in their native language, we are delighted to collaborate with Hoichoi to offer premium viewing content for our Bengali customers on both our DishTV and D2H platforms. We will continue to enhance the content offering on our hybrid set up box through more such partnerships.”

    On this partnership, Hoichoi co-founder Vishnu Mohta commented, “In such unprecedented times, we should do our bit to encourage our audiences to stay at home. With the increased demand of watching content, be it movies or series, this promising partnership with Dish TV India will help us cater and reach out to a larger audience base. Our consumers will now be able to view their content of choice from the vast library of Hoichoi, on both the popular DishTV and D2H platforms.”

    In addition to Hoichoi, the Android box offers a host of features including built-in Google Assistant, Chromecast, Google Play and access to all popular featured OTT platforms like YouTube, Amazon Prime Video, Zee5, Watcho, Voot, ALTBalaji and many more. Coupled with the ease of using voice commands via Google Assistant, the Android-based set-top box is compatible with any television set. ‘Dish SMRT Hub’ and ‘D2H stream’ are internet-enabled Android-based HD Set Top Box, available at Rs 3,999 for new subscribers and Rs 2,499 for existing subscribers.

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  • Tata Sky Binge+ customers to get access to premium ZEE5 content

    Tata Sky Binge+ customers to get access to premium ZEE5 content

    KOLKATA: The bouquet of content offerings on Tata Sky Binge+ got a major thrust as Tata Sky extended its partnership withZEE5, for its Android enabled smart Set-top box that provides content from linear Live Television and a host of OTT apps onto a TV. Designed to provide smart and endless choice of entertainment for the entire family, Tata Sky Binge+ is now ready to enthral its subscribers with ZEE5’s expansive Bollywood and multilanguage films and original content spanning over 125,000+ hours across 12 languages – English, Hindi, Bengali, Malayalam, Tamil, Telugu, Kannada, Marathi, Oriya, Bhojpuri, Gujarati and Punjabi. This is an addition to what is already available on the platform – an enviable selection of multi-lingual films, original dramas, international blockbuster movies and reality shows from India’s premium OTT platforms including Amazon Prime Video, Disney+ Hotstar Premuim, SunNxt, Hungama Play, Eros Now and ShemarooMe.

    Commenting on the partnership, a Tata Sky spokesperson said, “OTT apps are gaining ground as a popular medium of content consumption.  Considering the stupendous response we have received from the viewers for the fully integrated Tata Sky Binge+ set-top box, we are now strengthening this offering further by bringing onboard ZEE5’s unmatched content library that will further elevate the content viewing experience for our subscribers. We are confident that the Tata Sky Binge+ Smart set top box will offer a seamless experience of live TV channels and apps such as ZEE5, making it a winning proposition for our customers.”

    Talking about the collaboration a ZEE5 Spokesperson stated, “ZEE5 is continuously working towards offering bespoke content for diverse consumer taste clusters across India. As part of this journey, partnering with Tata Sky reinforces our commitment to democratise content by truly providing a Super-app experience for consumers anytime, anywhere. We are happy to extend our partnership with Tata Sky on their new initiative Tata Sky Binge+ Smart set top box. We are certain that with Tata Sky’s reach and ZEE5’s extensive library of content across languages, we will be able to provide consumers with an enriching and engaging content viewing experience.”

    Tata Sky Binge+ hosts many advanced features. It enables viewers to play any show, movie, music, game on their laptop, tablet or mobile phone and watch-it-directly on their TV with its in-built Chromecast. It also includes Google Assistant that makes discovering content easy with voice search. Customers can access 5000+ on the Google Play store. It is compatible with all types of TVs including 4K, HD LED, LCD, or plasma technology as it supports HDMI output and can also be connected to older TV sets over audio and video cable.

    Tata Sky Binge+  provides the benefit of six months subscription to Tata Sky Binge where a user can watch content from premium partner apps on their STBs including 7 days of missed shows (based on linear entitlement) and access to 3 months Amazon Prime subscription all included at an offer of Rs.3999/-.

  • DPOs, consumer data and the art of upselling content

    DPOs, consumer data and the art of upselling content

    KOLKATA: In the age of online content platforms, knowing what consumers want has become the key to customer acquisition and retention. While these platforms have tons of data to woo the target audience, it is tough for traditional players in cable distribution ecosystem, especially multi-system operators, to have robust consumer profiling.

    However, (direct-to-home) DTH players like Tata Sky have already started innovating the area and MSOs are following suit slowly. At a distribution-related panel, ‘Broadcast and distribution challenges and the road ahead’, hosted by Indiantelevision.com, all the panellists agreed that if they need to upsell or cross-sell content, a significant amount of data is needed.

    “We do a bit of analytics. In the DTH industry, there is only one way of communication, the return path data (RPD) is not there. However, we have tens of thousands of dongles, through which we get some back-channel data, the reverse path identification based on which we do some customer segmentation like what channels they are watching, which regions are focusing on which channels. We are seeing as a trend that there is an inclination towards watching more regional content that has accelerated during Covid2019 pandemic,” said Tata Sky chief financial officer G Sambasivan.

    “We try and do a lot of upselling based on customer analytics so that our hit rate in terms of conversion is on the higher side so that we don’t do carpet bombing. We select those customers and we try to upsell channels to them based on our estimate of which will be appealing to which type of consumer,” he added. According to him, Tata Sky has tasted success in the method and so, keeps improving analytical capabilities.

    IndusInd Media & Communications Ltd (IMCL) CEO Vynsley Fernandes said that the problem is bigger for MSOs due to two major issues. Firstly, RPD will come at a high cost. Secondly, unlike DTH players, MSOs don’t have access to last mile-consumers directly since local cable operators (LCOs) act as the medium of connection. However, he mentioned that some MSOs are studying consumers but have not deployed any system yet. Moreover, if they deploy anything there is a concern about what is a valid sample size. He also mentioned that IMCL has been working with LCOs to build its database. Although he acknowledges that it is not optimal like other industries, it is getting better slowly.

    “Since the customers are with us for 25 years, it is impulse and intuition that helps us drive the ARPUs. Around 60 per cent customers go with DPO packages,” Metro Cast Network Services Pvt Ltd promoter Nagesh Narayandas Chhabria said. 

    Indian Cable Net Company Ltd director Suresh Sethia also spoke of the broadband box integrated with the network of cable users that gives them data on who is watching what. They have at least 3000 such boxes.

    Siti Networks Ltd CEO Anil Malhotra said that as they are in b2b business, they can’t have direct contact with consumers, especially with LCOs in the middle. “But whatever choices customers have made are saved in our back end. Based on that, if any upselling or marketing has to be done, we can easily do it. As our business model is b2b, we consider what operators are doing in real-time is better. On a single way of communication, there will be a limitation,” he added. 

    PwC India Entertainment partner media and sports advisory leader Raman Kalra did not agree to this view as he thinks every business is b2c in the M&E sector. He cited the example of print industry that did not have a direct connection to consumers and now the industry is struggling to adjust with digitisation. 

    “Until and unless you [DPOs] go and check with you customers and have a reverse path, you will always be conjecturing what your customers are watching. While in past we could not have it, going forward we can align our LCOs also to the idea that is important to know what our consumers are watching. It would help you to build a business for yourself as well as for your direct consumer. So, it’s time we get LCOs on partnership mode, teach them, educate them, and only then will it unlock. Otherwise, all will keep going in circles,” Star and Disney India distribution and international business president and head Gurjeev Singh Kapoor commented.

    IndiaCast Media Distribution Pvt Ltd president Amit Arora said that they have to offer various propositions so they can hold on to consumers.

  • 5 million cable TV subscribers cut the cord during Covid2019

    5 million cable TV subscribers cut the cord during Covid2019

    KOLKATA: The lockdown and its lack of content on television seem to have had an impact on viewers. About 4.5 to five million subscribers have gotten off TV and DTH services since lockdown started. Additionally, several others have downgraded their subscription packages. Coupled together, they have held back revenue income for companies.

    Star and Disney India distribution and international business president and head Gurjeev Singh Kapoor shared the numbers in a webinar hosted by Indiantelevision.com. Kapoor attributed the loss to two reasons – one is commercial establishments cutting the cords and the other is migrants returning home. While he agreed that loss of subscribers coupled with the downgrading of packs led to a revenue loss, he is confident that the ecosystem is in a position to get those consumers back, especially when the economy opens fully. 

    Even though subscribers left or changed packs, the existing viewers provided more eyeballs, most likely because of movies and news keeping them entertained and informed. “During the lockdown, we had 1.2 trillion minutes a week which was the number during the month of April and May and prior to that 0.9 trillion was during January, February. The average time an individual was spending before the lockdown was closer to 20 hours and after lockdown, the number of hours was 27. Television became a good mode of entertaining,” he said.

    The first lockdown with its strict rules made it difficult for cable operators to collect subscription even though TV and cable services were provided uninterrupted. The government even classified them as essential services. To help them out, Star India started a digital recharge campaign to help the fraternity. IndiaCast Media Distribution Ltd president Amit Arora also spoke of initiatives like running tickers and scrolls to push subscribers to pay digitally. There were several reports indicating a drastic fall of DPO collection by 40-50 per cent but Arora said it was not down by such a huge number.

    The lockdown period has been a boon for OTT platforms that saw a surge in users, motivated by free premium packs. This is likely to be a challenge for television. “The whole set of subscribers which came in March have started trickling away in April. So, now we are more preoccupied with how to take this entire journey forward. The business and revenue have to grow for the entire value chain. The customer is going to be very stingy. This time he has discovered new content on OTT.  Is he really going to loosen the purse to hand over money to the traditional platform and broadcasters, these challenges will come as time goes by. It’s more and more partnering between platforms and broadcasters to see us through the entire time of crisis and the bigger challenges that pose ahead of us,” Arora added.

  • Eros Now Partners with Dish TV India

    Eros Now Partners with Dish TV India

    KOLKATA:Eros Now today announced its partnership with Dish TV, the leading direct-to-home (DTH) offering the best of online entertainment. As part of the association, Dish TV & D2H users can access Eros Now's massive content library including 12,000 plus movie titles, original shows, short-format content Quickie, music through their android set-top boxes – Dish SMRT Hub & D2H Stream, respectively.

    Online content consumption is increasing rapidly as consumers access streaming services from their home. This partnership further deepens Eros Now's reach by providing seamless access to Dish TV India's vast number of consumers in the country. DishTVAND D2H users can avail free access to Eros Now on the first month's subscription after which users can pay as per their subscription plans. The inclusion of Eros Now in DishTV and D2H set-top box, SMRT Stick and SMRT Kit with Alexa services enhances consumers' streaming experience.

    Dish SMRT Hub’ and ‘d2h stream’ are internet-based Android-based HD Set Top Boxes and offer a host of features including built-in Google Assistant, Chromecast, Google Play and access to all popular apps. Coupled with the ease of using voice commands via Google Assistant, these Android-based set-top boxes are compatible with any television set and available for Rs 3,999 for new subscribers and Rs 2,499 for existing subscribers.

    Commenting on the partnership, Eros Now  CEO Ali Hussein said, "Eros Now has a vast movie catalogue that features cult classics to modern, new-age films. The massive content library offers high-quality experience to the consumers who can consume the content from their homes on smart TVs, at their convenience. This transformation of OTT consumption moving from personal, private devices to television sets in the living room, is a growing trend with movies and other long-format content being consumed on large screens. Eros Now's endeavour has always been to present the best of online streaming content and provide seamless access to consumers across markets as well as different mediums. The association with Dish TV's innovative services keeps its vast consumer base glued to the television sets with the inclusion of Eros Now's content that offers premium OTT experience."

    Commenting on the association, Executive Director and Group CEO, Dish TV India Ltd executive director and group CEO Anil Dua said, “In our endeavour to provide the best of both the linear and online entertainment options, we have recently introduced a whole range of connected devices including Android STB’s and streaming sticks. We are happy to partner with Eros Now and this partnership will enable our customers to have access to their vast online content library across both our Dish and D2H platforms. Dish TV India is committed to delivering the best TV viewing experience while offering unique content options to its customers and this partnership is another step in the same direction.”

    In addition to Android STBs, Eros Now is also available on Dish SMRT Stick & SMRT Kit and will be soon available on D2H magic & D2h Magic Voice-Enabled.

  • Tata Sky solidifies lead in the DTH sector

    Tata Sky solidifies lead in the DTH sector

    KOLKATA: According to ‘The Indian Telecom Services Performance Indicator Report October – December 2019‘ published by the Telecom Regulatory Authority of India (TRAI), the Indian DTH service has displayed phenomenal growth since launch in 2003. The total number of total active subscribers with pay DTH operators (Tata Sky, Airtel, Dish TV, Sun Direct) in India in the quarter ending December 2019 was 69.98 million, which is an increase from 68.30 million in the quarter ending September. 

    In terms of market share, Tata Sky led the DTH sector with the highest 31.80 per cent share followed by Dish TV at 30.55 per cent. Compared to the previous quarter, Tata Sky has further strengthened its market share lead over Dish TV. The data also suggests Tata Sky is 1.5X the size of Hathway, Den and GTPL Hathway all combined.

    Commenting on the development, a Tata Sky Spokesperson said, “At Tata Sky our commitment is to ensure our ever increasing base of consumers can access their entertainment across platforms. This philosophy has enabled us to cement our leadership position in the direct to home and overall pay TV business, as underlined in TRAI’s latest report. As we explore technology driven newer platforms for content delivery and further scale up our customer support, we are confident that our viewers will continue to make Tata Sky the prime choice of their entertainment needs. The report also reinforces our belief that Television as a medium of entertainment continues to grow and strengthen.”

  • TRAI launches channel selector app

    TRAI launches channel selector app

    MUMBAI: In a move to facilitate consumers to view their TV subscription and choose the channels of their interest while removing the unwanted ones, the Telecom Regulatory Authority of India launched a channel selector app. 

    TRAI said that after issuing the new tariff order for broadcasting services it was noticed that consumers were facing difficulty to opt for TV channels or bouquets of their choice on the web portal or applications of their respective distributed platform operators (DPO).

    TRAI has developed this app in order to provide reliable, robust and transparent systems to television subscribers. The app will fetch data of subscribers from respective DPOs platform through APIs. 

    The regulatory body said that the app shall allow the customers to view all available channels and bouquets and pick individual ones. TRAI has claimed that the algorithm based app ensures that there is no duplication of channels and provides “optimised” channel subscriptions, to ensure cost savings. The app can also be used to modify and manage the existing subscription of the customer.

    Most of the major DTH and cable operators are onboard the app, the regulator said. Efforts are underway to include other players to make them useful for all customers.

    Channel Selector App is available on both Google Play Store and Apple Store.

  • Dish TV India’s Watcho premiers new series It’s My Pleasure

    Dish TV India’s Watcho premiers new series It’s My Pleasure

    MUMBAI: Finding new ways to add fun and humor to lives, Dish TV India Limited, India’s leading DTH Company premiered a new web series on its OTT platform Watcho titled It’s My Pleasure. Conceptualized by Bhavya Attrey and produced by Filmycurry, the seven-episode drama series is a light-hearted attempt to look at the consequences of the situation when you want to pursue your dream startup. 

    The series revolves around the life of a young man named Raman who works for an MNC and is juggling between his work-life and desires to dive into the ‘start-up’ world with an unconventional business idea of ‘adult toys’ which challenges the convention of ‘acceptable and respectable’ business. Bold comic and thought-provoking at the same time the show features talented star cast like Keshav Sadana, Sadika Sayal, Anushka Sharma, Lavina, Manoj Bakshi, Saif Ansari, the series is a perfect blend of drama and emotions. Directed by Harkirat S Sandhu and written by Reena Kamath, the series showcases the life of a budding entrepreneur and the challenges he faces within family and society for his audacious idea of a startup selling ‘adult toys’.

    Commenting on the launch of new series, Dish TV India Ltd marketing corporate head Sukhpreet Singh said, “At Watcho, we are determined to offer our subscribers fresh and engaging content across genres in multiple categories. We are continuously investing our time and effort to bring out the daily dosage of entertainment in the most delightful way. To further revolutionize the viewing experience and engage with the audience, we have launched new series for our viewers, which deals with a sensitive and bold subject in a tasteful, emotional, funny, and extremely real manner. The characters in this series are hilarious and we can’t wait for our audience to enjoy it.” 

    Focused on short format storytelling suitable for digital consumption, Watcho offers many more original web series like 4 Thieves, Dark Destination, Love Crisis, Ardhasatya, The Senti Mentals, Chhoriyan, Rakhta Chandana and original influencer shows like Look I can Cook, Bikhare Hain Alfaaz to name a few. Watcho content cuts across all genres including but not limited to; Drama, Comedy, Thriller, Romance, Food, Fashion, and Poetry.

  • Big four broadcasters come back on DD Free Dish

    Big four broadcasters come back on DD Free Dish

    MUMBAI: All the big four broadcasters that pulled out of DD Free Dish in 2019 after the new tariff order was implemented have come back on Prasar Bharati’s free direct-to-home (DTH) platform. Star Utsav, Sony Pal, Zee Anmol, Colors Rishtey and Zee Anmol Cinema have successfully bid on the 45th e-auction for placement.

    Last year, top broadcasters agreed with the decision to no longer show any Hindi general entertainment and film channels on Doordarshan's free dish service. Industry sources said that broadcasters take such a decision so that cable and DTH customers cannot shift to DD Free Dish service.

    According to reports, DD Free Dish has a base of 30 million households across India which offers huge reach helping in advertising revenue. However, the major broadcasters said earlier that converting the channels as pay channels helped them in subscription revenue despite a dip in ad revenue.

    Notably, the Indian Broadcasting Foundation (IBF) announced that Sony Pal, Star Utsav, Zee Anmol and Colors Rishtey would be available to all viewers across the country for a period of two months free of charge on all DTH and cable networks due to the lockdown.