ITV

Tag: Digital transformation

  • Sanjay Prasad joins Webengage as VP to drive global channel alliances and enterprise partnerships

    Sanjay Prasad joins Webengage as VP to drive global channel alliances and enterprise partnerships

    MUMBAI: Webengage has put a seasoned hand on the wheel as it pushes deeper into global waters. On June 27, the Mumbai-based SaaS player named Sanjay Prasad as its new vice president, global head of channels and alliances. In his new role, Prasad will take charge of building a high-impact ecosystem of global consulting firms, technology partners and digital agencies to accelerate Webengage’s reach across geographies and verticals.

    Prasad comes armed with more than 20 years of experience in enterprise sales, business development, and alliance management across BFSI and tech. His resume spans some of the biggest names in the business—IBM, HP, Oracle, Red Hat, LeadSquared, and MoEngage. With a mechanical engineering degree from Pune University and an MBA from IBMR, he has led strategic partner growth across MEA and APAC.

    “Sanjay’s deep understanding of the enterprise landscape and proven track record in building high-impact alliances makes him the ideal leader to drive this mission forward”, said Webengage co-founder & CEO Avlesh Singh. “His vision aligns perfectly with our goal to make Webengage the preferred customer engagement partner for global enterprises”.

    The appointment reflects Webengage’s larger pivot towards ecosystem-led expansion and a value-first approach. Instead of just pushing products, the company wants to co-build solutions with partners that deliver transformation at scale.

    “It’s an exciting time to join Webengage”, said Prasad. “The platform’s growth route, product maturity, and customer-first culture offer immense potential to co-create value with leading consulting firms. I’m looking forward to strengthening our alliances and building a robust partner ecosystem that helps enterprises bring forth better engagement, retention, and revenue outcomes”.

    With Prasad at the helm of partnerships, Webengage plans to institutionalise deeper collaboration models with system integrators, enabling smoother enterprise implementation and faster time-to-value.

    The company’s partnership strategy already seems to be bearing fruit. KPMG India partner & head, technology enablement – financial services and office managing partner, Kochi, Vishnu Sri Pillai said, “Customer focused digital transformation is one of the key priorities for enterprises today. Our collaboration with Webengage should aid in bringing integrated, insight-led solutions to market that address real business challenges and drive long-term value”.

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  • Vertiv appoints Mike Giresi as global CIO to turbocharge AI and digital strategy

    Vertiv appoints Mike Giresi as global CIO to turbocharge AI and digital strategy

    MUMBAI: In a move that signals its intent to double down on AI and digital transformation, Vertiv has roped in industry veteran Mike Giresi as its global chief information officer (CIO). Giresi, who takes charge on 30 June 2025, will lead the company’s push into AI adoption, cybersecurity, product security, and digital productivity initiatives aimed at sharpening execution and customer experience.

    The NYSE-listed digital infrastructure player is betting big on AI-powered resilience and smarter operations, and Giresi is expected to be at the centre of this strategic shift. With over three decades of IT experience—20 of which have been in top leadership roles across Molex, Aramark, Royal Caribbean Cruises, Tory Burch and Godiva Chocolatier—he brings the right mix of scale, speed, and savvy.

    “Strong digital and IT vision and execution are central to our strategy to continue to lead the industry and constantly augment the value we are delivering to our customers”, said Vertiv CEO Giordano (Gio) Albertazzi. “Mike deeply understands the opportunities of a rapidly evolving AI, digital and IT space and has the experience, the executional focus and expertise to reinforce our competitive advantages”.

    Excited about the challenge, Giresi said, “I am excited to join Vertiv, helping the global teams to create accretive value through advancement of company digital strategy initiatives. By continuing to evolve and improve Vertiv customer experience, product development and manufacturing capabilities, we will take the next steps towards enabling accelerated adoption of AI and digitisation for hyperscale, enterprise and edge customers”.

    At his most recent post as Molex CDO, Giresi led major digital pivots for the consumer electronics company. His résumé includes stints as CIO at Aramark, Royal Caribbean Cruises, Tory Burch and Direct Brands, where he played key roles in shaping IT systems that supported high-stakes, global operations.

    Giresi holds an executive MBA from Saint Joseph’s University – Erivan K. Haub School of Business, and a BA in English and Information Systems from Seton Hall University.

    With the announcement, Vertiv has made clear it intends to not just ride the AI wave but lead it, bringing both resilience and ROI into sharper focus through tech-backed leadership.

  • Alok Agrawal joins Kapture CX to supercharge strategic account growth

    Alok Agrawal joins Kapture CX to supercharge strategic account growth

    MUMBAI: If customer experience is the new battleground, then Kapture CX just added a heavyweight to its arsenal. Alok Agrawal has officially joined as head of strategic account growth, bringing a proven track record in enterprise product sales, revenue expansion, and customer engagement. With Kapture CX revolutionising customer interactions through Gen AI-powered solutions, Alok’s arrival signals a bold step forward in strengthening client relationships and business growth.

    Agrawal, an alumnus of IIM Calcutta and NIT Tiruchirappalli, steps into this role fresh from Razorpay, where he played a pivotal role in scaling enterprise product sales, driving revenue, and launching industry-first solutions. Before that, he led strategic initiatives at Paytm, where he spearheaded product sales for enterprise solutions and executed go-to-market strategies that helped shape the fintech ecosystem. From fintech to retail to manufacturing, Agrawal has consistently delivered high-impact results across industries.

    At Kapture CX, Agrawal is set to spearhead strategic account growth initiatives, ensuring that AI-driven customer experience solutions don’t just integrate seamlessly into enterprise operations, but also transform the way businesses engage with their customers. His deep understanding of enterprise needs and his forward-thinking approach will help push Kapture CX’s growth to new heights.

    Welcoming Agrawal aboard, Kapture CX CEO & co-founder Sheshgiri Kamath said, “Alok’s appointment comes at an important phase for Kapture CX as we continue to scale and innovate in the customer experience space. His extensive experience in enterprise product sales and revenue expansion will play a crucial role in strengthening our client relationships and ensuring seamless customer journeys.”

    Agrawal himself couldn’t be more excited, “Customers are at the core of every successful business, and I’m excited to contribute to Kapture CX’s mission of enhancing customer experience with smart, seamless solutions. I’m looking forward to working with this energetic team to improve customer interactions and expand into new and existing markets. While we are a young team, the enthusiasm here is infectious, and I’m eager to see what we can accomplish together.”

    With Agrawal’s leadership, Kapture CX is gearing up to deepen its client engagement, refine its AI-powered solutions, and expand its footprint in the customer experience space. The goal? To not just manage customer interactions—but to redefine them.

  • Fintech disruptor Ambarish Kenghe takes the helm as Angel One’s group CEO

    Fintech disruptor Ambarish Kenghe takes the helm as Angel One’s group CEO

    MUMBAI: Fintech just got a major shake-up. India’s largest listed retail stock broking house, Angel One has roped in Ambarish Kenghe as its new group chief executive officer. The announcement, originally made on 13 January 2025, marks a defining moment for the company as it gears up for an era of digital transformation and hyper-growth.

    A powerhouse in product innovation, digital transformation, and business scaling, Kenghe has built a career at the intersection of technology and finance. Before stepping into Angel One, he made waves at Google Pay APAC as VP & general manager, spearheading the platform’s expansion and strengthening India’s UPI ecosystem. Ever tapped your phone to pay for chai? You might just have him to thank.

    But Kenghe’s influence extends beyond payments. At Google, he played a pivotal role in the launch of Chromecast and the development of Google TV. Prior to that, he revolutionised the fashion e-commerce space as chief product officer at Myntra, where he championed AI and machine learning-driven personalisation.

    His journey through the tech world doesn’t stop there. Kenghe has flexed his strategic muscles at Bain & Company in San Francisco and tackled high-speed switching technologies as an engineer at Cisco Systems in San Jose. With four patents under his belt and an academic background that boasts an MBA from UC Berkeley, a master’s degree from Purdue University, and another from IIT Kanpur, he’s a certified innovator.

    Stepping into his role as group CEO, Kenghe is laser-focused on scaling Angel One’s product and technology portfolio, enhancing customer experiences, and ensuring the company continues leading the Fintech revolution.

    Angel One Chairman & MD Dinesh Thakkar expressed his excitement, “Ambarish’s appointment as group CEO marks an exciting new era for Angel One. With his proven track record of driving innovation and deep expertise in the industry, he is the visionary leader we need to propel us into our next chapter of growth. At Angel One, we believe strong leadership shapes the future of Fintech. Ambarish’s guidance will position us not only to keep pace with the ever-changing financial landscape but also to lead the charge in transforming how financial services are delivered, empowering our customers with groundbreaking solutions and unparalleled value.”

    Kenghe, in turn, shared his enthusiasm for the challenge ahead, “I am truly honoured to be part of Angel One, a brand that has been at the forefront of transforming India’s Fintech landscape. With its focus on innovation and customer-centricity, Angel One has built a strong foundation. I am eager to work with the talented team to drive the next phase of growth and empower users with advanced financial solutions.”

    As Angel One continues to disrupt the financial services industry, Kenghe’s arrival signals a bold new chapter.

  • Harman welcomes Christian Sobottka as new CEO; Michael Mauser hung his boots after 27 years

    Harman welcomes Christian Sobottka as new CEO; Michael Mauser hung his boots after 27 years

    MUMBAI: A changing of the guard is underway at Harman International, the tech powerhouse behind cutting-edge automotive, consumer, and enterprise innovations. Michael Mauser, the company’s longtime leader, is stepping down as president & CEO on 31 March 2025, making way for Christian Sobottka, who will officially assume the role on 1 April 2025.

    After 27 years at Harman, Mauser has decided to pass the baton, having led the company through industry-defining moments, including Samsung’s acquisition in 2017, the COVID-19 pandemic, and global semiconductor shortages. Under his leadership, Harman hit $11 billion in revenue, achieved record profitability, and amassed a jaw-dropping $45 billion in automotive business backlog.

    “After nearly three decades with Harman and aligned with our diligent succession planning process, I have decided to step away to spend more time with my family and explore new opportunities,” Mauser said. “I am incredibly proud of what we have achieved together and confident in Christian’s ability to lead Harman into its next chapter.”

    Stepping up is Sobottka, a seasoned automotive industry veteran with over 25 years of experience. Since taking over as president of Harman’s automotive division in 2021, Sobottka has been at the forefront of major transformations, steering Harman towards a product- and software-focused model. His expertise in advanced in-cabin experiences and strategic automotive partnerships makes him the ideal choice to drive Harman’s next wave of innovation.

    “I am honored to assume the role of president & CEO of Harman,” Sobottka said. “Building on our legacy of innovation and excellence, I look forward to working with our talented teams to drive the next phase of growth and continue delivering exceptional value to our customers and partners.”

    Harman’s board of directors chairman Young Sohn praised Mauser’s unwavering leadership and vision, stating, “We extend our deepest gratitude to Michael for his outstanding leadership and unwavering commitment to Harman’s success. His strategic vision has positioned the company for continued growth. We are confident that Christian’s extensive experience and proven track record make him the ideal leader to guide Harman into the future.”

    Alongside Sobottka’s appointment, Harman’s lifestyle division president Dave Rogers will join the board of directors, marking another shift in the company’s leadership team.

    With its legacy of cutting-edge innovation, Harman remains committed to revolutionising connected technology across automotive, consumer, and enterprise markets. The transition from Mauser to Sobottka signals a new era of growth, software-driven advancements, and global expansion.

  • AiVanta expands to Dubai, bringing AI-powered personalised video tech

    AiVanta expands to Dubai, bringing AI-powered personalised video tech

    MUMBAI: Mumbai-based MarTech disruptor, AiVanta is setting up shop in the UAE, bringing its AI-powered personalised video solutions to the region’s top BFSI, healthcare, and telecom enterprises. If you thought customer engagement was already high-tech, think again—because AiVanta is here to redefine how brands connect with their audiences.

    Founded in 2023 by Karan Ahuja, Rupak Shah, Rajesh Grover, and Rajat Tyagi, AiVanta has built a reputation for delivering hyper-personalised, multilingual video experiences that feel less like marketing and more like a one-on-one conversation. With seamless integration into CRMs, marketing automation tools, and CPaaS platforms, AiVanta enables businesses to scale customer communication effortlessly while keeping it engaging, relevant, and conversion-driven.

    The UAE is racing ahead with digital transformation, making it the perfect launchpad for AiVanta’s next big leap. The company has already made waves in the region, securing partnerships with BFSI giant Al-Wathba and one of Dubai’s largest healthcare chains, Aster Healthcare. Clearly, the demand for personalised, AI-driven communication is growing—and AiVanta is delivering.

    “We are excited to bring AiVanta to Dubai, a city known for embracing innovation and fostering global business excellence,” said Ahuja. “This expansion allows us to collaborate with companies in a dynamic market and demonstrate how AI-powered videos can transform customer engagement. Since we are building in India but building for the world, Dubai was our natural extension from India. Plus, its multi-ethnicity allows us to expand our multilingual offerings that we built in India.”

    With hyper-personalised videos, AiVanta is helping brands create customer interactions that actually matter.

    .  Banks? They use AiVanta to send customers tailored financial insights.

    .   Insurance companies? They personalise policy updates.

    .  Healthcare providers? They educate patients with easy-to-digest video explainers.

    .  Telecom giants? They enhance customer experiences with dynamic, interactive content.

    It’s not just about flashy AI—it’s about making communication feel human, even when it’s digital.

    AiVanta’s UAE move is backed by an impressive client roster, including ICICI Bank, Bajaj Allianz, Canara-HSBC, Tata Mutual Funds, Ajax Engineering, and Aster Healthcare. With its cutting-edge technology and a proven track record, the company is well-positioned to support the UAE’s digital transformation goals—and redefine how businesses engage, retain, and delight customers worldwide.

  • GCPL Indonesia CEO Rajesh Sethuraman takes on additional role as global business transformation & IT head

    GCPL Indonesia CEO Rajesh Sethuraman takes on additional role as global business transformation & IT head

    MUMBAI: Some executives climb the corporate ladder-Rajesh Sethuraman seems to be sprinting up it. The CEO of Godrej Consumer Products Limited (GCPL) Indonesia has now added another powerful title to his arsenal: Global business transformation and IT head. It’s a double act that promises to steer the multinational consumer goods giant into its next phase of innovation and digital excellence.

    Announcing his expanded role on Linkedin, Sethuraman shared, “I’m happy to share that besides being CEO Indonesia, I also take on the additional responsibility of global business transformation and IT head at Godrej Consumer Products Limited!”

    Sethuraman’s career reads like a corporate action thriller—each role a new challenge, each promotion another power move. He kicked off his career at Heinz India Limited, spent years crafting brand strategies at Hindustan Unilever, and honed his leadership across multiple continents at Unilever south Africa and Unilever Africa. From shaping Africa’s laundry strategy to spearheading homecare divisions, his trajectory was marked by sharp decision-making and market disruption.

    At Hindustan Unilever, he orchestrated large-scale integrated operations, rewiring business processes for a superior customer experience. Then came his Indonesian chapter at Godrej, where he transformed the entity into a formidable FMCG force.

    Godrej Consumer Products has consistently positioned itself at the forefront of consumer goods innovation. With Sethuraman’s expanded leadership, the brand signals a stronger commitment to efficiency, digital transformation, and unlocking new opportunities across international markets.

    Now, with his added global responsibilities, he’s not just leading—he’s redefining the future of business transformation and IT for GCPL. With this expanded mandate, Sethuraman is expected to merge operational efficiency with tech-driven transformation, pioneering innovations that don’t just boost the bottom line but reshape the industry’s playing field.

  • ETNOW.in Business Conclave & Awards 2025 to honour industry trailblazers

    ETNOW.in Business Conclave & Awards 2025 to honour industry trailblazers

    MUMBAI: ETNOW.in Business Conclave & Awards 2025 is set to make its grand debut on 25 February 2025, in New Delhi, bringing together policymakers, industry leaders, and visionaries to discuss India’s roadmap to a $5 trillion economy by 2030. This premier platform will foster strategic discussions, collaborative initiatives, and recognition of outstanding contributions that drive the nation’s progress.

    Setting the tone for thought leadership, the event will feature a keynote address by Jitendra Singh, Union MoS (Ind. Charge) for Science & Technology; Earth Sciences, MoS PMO, PP/ DoPT, Atomic Energy, and Space. Adding to the gravitas, over 90 categories of achievers will be honoured for their groundbreaking contributions across diverse industries.

    The ETNOW.in Business Conclave & Awards 2025 will host expert panels, fireside chats, and high-impact discussions on India’s global competitiveness in manufacturing and investment, the real estate boom, the AI revolution in Industry 4.0, and the future of healthcare innovations.

    Adding a wealth of insight, former union minister & tech investor Rajeev Chandrasekhar will explore the ‘Roadmap for India to Stay Ahead of the AI Curve’, while governor of Arunachal Pradesh lieutenant general K. T. Parnaik will present his vision on ‘Fast Track to Top 3’.

    This power-packed gathering will feature leading voices, including Somany Ceramics MD Abhishek Somany; Niti Aayog director, senior specialist – Viksit Bharat planning Shashank Shah; ICMR scientist G & head descriptive research division Kamini Walia; Healthians founder Deepak Sahni; and Infoedge co-founder Sanjeev Bikhchandani.

    ETNOW.in Business Conclave & Awards 2025 is backed by industry titans—Spacewood Office Solutions (powered by partner), DeliverIt (silver partner), and LIC HFL (home loan partner). The event will be live-streamed on ET Now’s YouTube channel from 11 am onwards.

     

  • Fourth Dimension Media Solutions celebrates 14 years of industry excellence

    Fourth Dimension Media Solutions celebrates 14 years of industry excellence

    MUMBAI: Fourteen years ago, Fourth Dimension Media Solutions set out to revolutionise media outsourcing, strategic advertising sales, and digital marketing. Fast forward to today, and the company has not only cemented its place as a pioneer in the industry but continues to shape the future of regional media. From Puthiyathalaimurai News and V6 News to Republic Network and Siri Kannada, the firm has built unwavering partnerships with some of South India’s biggest news and entertainment networks.

    By blending data-driven insights with innovative media strategies, Fourth Dimension has helped brands connect with audiences in meaningful ways. Beyond media sales, it has played host to some of the industry’s most influential thought-leadership events, including the South India Media Summit, South India Digital Summit, Mobile Conclave, and Retail Conclave.

    Reflecting on this milestone, Fourth Dimension Media Solutions CEO Shankar B shared his excitement, “Our success has been driven by relentless dedication, adaptability, and a deep understanding of the media landscape. As we enter our 15th year, we are committed to strengthening South India’s media ecosystem, fostering brand growth, and embracing digital opportunities. All of this has been made possible by our incredible team.”

    Looking ahead, Fourth Dimension is gearing up to expand its regional media footprint, accelerate digital transformation, and roll out cutting-edge solutions to help brands navigate shifting audience dynamics. If the last 14 years were any indication, the next chapter promises to be even more game-changing.

     

  • Gail boosts start-up investment fund to Rs 500 crore

    Gail boosts start-up investment fund to Rs 500 crore

    MUMBAI: Gail  (India) Limited has announced a substantial increase in its start-up investment fund, raising the corpus from Rs 100 crore to Rs 500 crore. The move aims to foster innovation, support emerging businesses, and accelerate growth within India’s start-up ecosystem.

    The expanded fund will focus on nurturing start-ups across sectors such as clean energy, renewables, energy storage, electric mobility, and digital transformation. The initiative aligns with the government’s vision of a self-reliant India.

    Gail chairman & managing director  Sandeep Kumar Gupta said: “We are proud to support the Start-up India mission as envisioned by prime minister Narendra Modi. By increasing our start-up fund to Rs 500 crore, we aim to provide stronger financial and strategic backing to entrepreneurs with breakthrough ideas. This initiative reflects our  commitment to fostering innovation and sustainability in India’s energy and technology sectors.”

    Since launching its start-up initiative Pankh in July 2017, Gail has invested in 36 start-ups across sectors including compressed biogas (CBG), electric mobility, IoT, logistics, and environmental solutions.