Tag: DHL

  • Click, cart, commitment: India’s e-shoppers want more than just speed

    Click, cart, commitment: India’s e-shoppers want more than just speed

    MUMBAI: Voice-activated shopping? Viral trends driving sales? Welcome to aisle 2030. Blue Dart Express Limited, part of DHL eCommerce, has just dropped the E-Commerce Trends Report 2025, and it’s clear: Indian online shoppers are not just clicking, they’re expecting. From AI-powered assistants to sustainability-first delivery, today’s buyers want tech with trust and purchases that feel purposeful.

    Drawing from consumer insights across generations and shopper types, the report explores what’s really pushing the buy button for Indians online. And it’s not just deals or discounts, it’s delivery reliability, eco-credibility, and the seamlessness of a Tiktok-to-checkout experience.

    Almost 89 per cent of Indian shoppers want AI-powered features think virtual try-ons, voice-based product search, and digital shopping assistants. And this isn’t wishful thinking 64 per cent are already shopping hands-free. AI isn’t a futuristic add-on anymore; it’s becoming the new filter on the retail lens.

    Forget browsers. 84 per cent of Indian consumers have already made a purchase via social media, and a whopping 90 per cent say Instagram, Facebook and Youtube could be their primary shopping destinations by 2030. Influencers are doing more than trending dances 93 per cent of Indian buyers say social buzz shapes what lands in their carts.

    Cart abandonment isn’t about indecision, it’s about expectation. 80 per cent of shoppers say they’ll cancel a purchase if their preferred delivery option isn’t available. And if the returns process doesn’t match expectations? Another 81 per cent walk away. Even trust in the courier matters: over half (54 per cent) won’t buy from retailers with unreliable logistics partners. In e-commerce, convenience is king and logistics is the throne.

    Sustainability is no longer a bonus, it’s a baseline. 82 per cent of shoppers now weigh eco-friendliness before clicking “buy.” Whether it’s over packaging waste or carbon-heavy delivery, 59 per cent have ditched carts due to sustainability concerns. Plus, 52 per cent say they’re opting for pre-owned goods, and 81 per cent are open to recycling or buy-back schemes.

    “Convenience, choice and control are non-negotiable,” said Blue Dart managing director Balfour Manuel. “Despite digital leaps, delivery and returns remain the heartbeat of consumer experience. Brands must evolve beyond tech towards transparency, purpose and seamless execution.”

    As AI reshapes interfaces, social media morphs into shopping malls, and sustainability steers decisions, this report offers a sneak peek into the shopper of tomorrow. Retailers that listen closely and deliver boldly may just turn browsing into belonging.

    Because in 2025, a smooth checkout isn’t enough. Shoppers want a story, a stance and same-day delivery.

  • DHL Partners with Sportskeeda for ISL 2020-21

    DHL Partners with Sportskeeda for ISL 2020-21

    NEW DELHI – DHL Express has signed the official sponsorship with Sportskeeda for Indian Super League 2020-21. The big-ticket football event in India, the Indian Super League got underway on 20 November 2020.

    Sportkeeda’s impactful and design-led ad properties customized for DHL Express, for instance, are tailored to be an interactive and aesthetically pleasing experience for the users, while effectively delivering the brand’s communication. This lies in line with DHL Express, whose wide range of express services, along with shipping and tracking solutions makes shipping online a seamless and delightful experience.

    Apart from this, Sportskeeda and DHL Express intend to run a series of contests across various social media platforms throughout the duration of ISL 2020-21, aimed at engaging the audience while simultaneously keeping them informed and entertained, with the victors being announced every week and receiving accolades from DHL Express.

    “We are delighted to announce our 6th consecutive association with the ISL this season. To DHL, the ISL represents our core brand values of passion, speed, teamwork, and a can-do spirit. And we are pleased to be working with the team at Sportskeeda to curate engaging content in innovative formats. I am certain, through this engagement, we will be able to build resonance with millions of viewers across the nation.” said DHL Express India VP – sales and marketing Sandeep Juneja. 

    Sportskeeda COO Ajay Pratap Singh said, "DHL has been one of our premium partners when it comes to advertising during the ISL. Our team has worked very closely with the DHL India team to chalk out an effective plan focused on maximizing user engagement. We look forward to delivering an engaging campaign!"

  • DHL releases campaign for this year’s ISL

    DHL releases campaign for this year’s ISL

    MUMBAI: International express service provider DHL unveiled its campaign ‘DHL is the Way’, for this year’s Hero Indian Super League (ISL). The campaign also marks four years of partnership between the duo.

    Conceptualised by The Digital Street, the campaign highlights how DHL traverses across the globe to help aspirations become reality. It encapsulates the role DHL Express plays as an ‘Enabler of Global Trade’, and is aligned with ISL’s commitment for enabling the Indian talent to go global in the international football scene.

    The message has been revealed through a TVC that shows an endearing relationship between a father and his injured son. It weaves a beautiful story around how the father goes out of his way to get a shoe autographed by a famous football player and then trusts DHL to carry it across continents to make a special delivery on the son’s birthday.

    Link to Video:

    In addition to the TV commercial, this campaign will also leverage multiple avenues spanning print, radio, out-of-home, in-stadia football matches, ambient, and digital mediums.

    The Digital Street founding partner and chairman Pratap Bose said, “Through its exceptional service quality, DHL is known for bringing hope and delight to its customers. The creative thought behind this campaign highlights exactly that, blending special experiences with a continuous endeavour to deliver with care. The campaign weaves a beautiful story of a caring father-son relationship and the role played by DHL in fostering a personal connection to bring them closer. The commercial was created with an intent to stand out in the minds of consumers, and hence allow them to connect better with the brand’s values.”

    As per the brand the core message of the campaign– ‘Where there is a will, we are the way’ is targeted at DHL’s SME customer base. It illustrates how in the complex global business environment, DHL helps SMEs fulfill their dreams by connecting them to 220 countries with ease and opening many business opportunities.

    DHL Express India vice president – commercial Sandeep Juneja said, “At DHL, we see ourselves as enablers for our customers in global trade. Therefore, we are always finding new solutions to make Indian SMEs more competitive. When we are done solving complex supply chain problems, our customers should see it as ‘Excellence Simply Delivered’. Thus, the new campaign – ‘Where there is a will, we are the way’. With this, we want to strike an emotional chord and go beyond business conversations.”

  • Hero ISL helps create positive image among consumers: Amul MD RS Sodhi

    Hero ISL helps create positive image among consumers: Amul MD RS Sodhi

    MUMBAI: We’re halfway through the fifth edition of Hero Indian Super League (Hero ISL) and for now, Bengaluru FC leads the table to capture the coveted crown. Hero ISL has helped bring football to the mainstream and aided the popularity of the sport at the grassroots level.

    Season 5 kicked off on 29 September 2018 with six different languages- English, Hindi, Tamil, Malayalam, Bengali and Kannada.  While five languages are on the Star Sports network, the Kannada feed will air on the newly launched Colors Kannada Cinema. On the digital front, the league is also live streamed on Hotstar and Jio TV.

    This year, the league is being backed by Hero, DHL, Bisleri, Maruti Suzuki Arena, Dream11, Zeven, Nivia and Imperial Blue.

    With football becoming a prime sporting choice for a growing number of Indians, brands have realised the need to step in early in the game. Amul – probably the most ‘Indian’ brand there has ever been- has teamed up with the league for the last four years. The brand, which is famous for its catchy, witty and ironic campaigns with the Amul Girl, has been looking to cash in on the enthusiasm inside the stadiums. Indiantelevision.com caught up with Amul MD RS Sodhi to discuss his iconic brand’s collaboration with the league.

    Excerpts:

    The Hero ISL has become a powerful sporting property that brands want to piggyback on. Not many people thought this would be the case with football in India. What are your thoughts on it?

    The football culture of India has been an active sub-culture in its initial days which has grown over the last two decades significantly among the youngsters. This can be attributed to their exposure to international football events such as EPL, Bundesliga, La Liga, Euro Cup and the World Cup. Also, during this period, Indian football at school and district level leagues have increased, thereby adding to more interest among youngsters.

    Five years back when Hero ISL began, this generation was in between the age of 20 -30 years. It was a moment of awakening among Indians for we were able to see and appreciate this sporting culture in its vibrancy. A new format wherein this generation celebrated international footballers they grew up admiring and appreciating the raw tenacity and skill of Indian football. Many Indian brands saw the potential of the event and its ability to engage with the youth of India both on-ground and on-air through TV and digital.

    How does a brand further tap into the Hero ISL audience, which is young, affluent, informed and passionate?

    Hero ISL as an event has been well received among the youth of India and therefore a new media for brands to engage. However, as Amul, we are very careful to have meaningful engagement with them. For example, as a food brand we focussed on identifying moments where as a brand, we could address the needs of our consumers inside the stadium. We realised that the high levels of enthusiasm inside the stadium can tire our consumers. So we decided to nourish the energetic and health conscious youngsters with our milk, beverages and ice creams. We had our teams present in every match selling our range of beverages and ice cream. This gave the brand a positive image among our consumers as we were able to attend to their needs inside the stadium in every match. In addition, we were also reaching out to the audience across the country with our communication campaigns on TV.

    Grassroots football development appears to have got a boost with the Hero ISL. How can the football administrators build on this?

    The event has triggered conversation among brands, football associations, clubs, schools and parents regarding football in different contexts. This is a positive outlook as a country with a young growing population. Our country needs the youth to be physically active and they should be motivated to plan and pursue a career in sports.

    This has led to setting up of football academies by Pune FC for example and many other clubs and football associations will definitely take up such initiatives. This will help our youth to build a healthy lifestyle and alternate career opportunities where they will be more passionate.

    Do you thing the emergence of Hero ISL is among one of the key reasons behind the improved performances of the Indian national team in the last few years?

    It would not be fair to attribute the success of the Indian national team to Hero ISL alone, for our team has been playing really well. But we can definitely say that their exposure to playing in Hero ISL with international players of repute and experience would have helped them to improve their game plans and strategies. At the same time, there has been an increase among fans of the sport across age groups and genders which are motivational for our team. They follow the team as they travel from championship to championship and stand by them. All of these are positives which I am sure would be helping our team to help stay confident and perform to their best abilities in every game they play.

    CMOs of some of the most reputed brands have expressed their satisfaction over their association with top football leagues in the world (Barclays and the Premier League, Santander and La Liga). How can Indian marketers/brands help fuel a similar integration at scale?

    I believe for any brand to truly see results, they should invest in these events and not look at it purely as an advertising campaign. At Amul, we have been associated with the event for the last 4 years and have supported this initiative. We believe milk is the world’s original energy drink and associating with Hero ISL has helped to strengthen this communication among the youngsters of India. So, for Indian brands, it would be wise if they continue to pursue sporting events with similar mindsets and in the days to come they will see the results.

  • Star India pegged to earn close to Rs 450 cr from ISL 5

    Star India pegged to earn close to Rs 450 cr from ISL 5

    MUMBAI: Star India is aiming to earn more from this year’s Indian Super League (ISL). Industry experts believe it will earn close to Rs 450 crore revenue from advertising and sponsorship. The projected revenue includes broadcast as well as digital. Season 5 starts from 29 September 2018 to 16 December 2018.
    “Star is eyeing around Rs 450 crore. This was the aim last time but this time it looks like they will be able to achieve it because they have put Star Gold and Star Utsav in the frame,” an industry source informed Indiantelevision.com on condition of anonymity.

  • Hero ISL an ideal platform to educate the youth about hydration: Bisleri’s Anjana Ghosh

    Hero ISL an ideal platform to educate the youth about hydration: Bisleri’s Anjana Ghosh

    MUMBAI: With the Hero Indian Super League (Hero ISL) is set to kick off on 29 September 2018, a national campaign titled #FanBannaPadega has been rolled out by the organisers to drum up enthusiasm ahead of the fifth edition. The essence of the campaign puts football fans at the heart of the experience and their role in helping Indian football grow.
    Season five of the league will be broadcast in six different languages – English, Hindi, Tamil, Malayalam, Bengali and Kannada. On the digital, front the league will also be live streamed on Hotstar and Jio TV.
    Through the years, the Hero ISL has attracted a steady stream of advertises. This year, the league is being backed by Hero, DHL, Bisleri, Maruti Suzuki, Dream11, Zeven, Nivia and Imperial Blue.
    Bisleri international marketing director Anjana Ghosh said, “The younger generation decides what the trends are. Events such as Hero ISL have been able to capture this new found interest in football and made it more relatable by showcasing Indian talent along with foreign. Now, that younger generation is increasingly realizing the importance of active lifestyle, Bisleri would like to emphasize the importance of water for leading a healthy lifestyle.”
    Hydration as a subject is often neglected in India. Associating with Hero ISL gives Bisleri an ideal platform to connect with the youth, educate them about the importance of right hydration, hydrate the players on ground and in turn let the consumers know that they care for their health.
    “Hero ISL is a new platform for Indian footballers where they compete with International players, and, it is truly a delight to watch our national players do so well and gain recognition worldwide. A lot of young adults, the millennials, are coming forward and showing their support to this sport. So we believe this is the right platform for Bisleri. Here water matters and that works very well with our product”, she added.
    From marathons to cricket, Bisleri has always aligned itself with sporting events. The brand has made its presence felt on the ground, in both large scale and smaller local events as well.
    “We see a very natural fit with sports since the right kind of hydration is essential for an intense sport like football. Popularity of football is only set to rise and hence such associations will be fruitful in the long run”, she concluded.
    India is an emerging football-loving nation, with loyalties divided at marquee global leagues/championships, but Hero ISL gives them the opportunity to come together to celebrate India’s footballing revolution. Thus, the campaign for season five is a call out to all football fans at large to come together for Indian football – #FanBannaPadega.

  • DHL shows how football and business are alike

    DHL shows how football and business are alike

    MUMBAI: International express services provider, DHL Express, has launched its 360-degree interactive brand campaign with a TVC that draws parallels between the game of football and the business landscape. The campaign was released during the Indian Super League (ISL) 2017 season for which DHL is an associate sponsor.

    Anchored by three TVCs, the overall brand campaign is expected to engage over 500 million people across the country during five months of the ISL season. The campaign will leverage print, radio, OOH, in-Stadium and digital activation initiatives to amplify the messaging and reach its consumer base beyond the 10 ISL cities and across the country.

    The TV commercial is the first in a series of three that highlight DHL’s core proposition of ‘Excellence. Simply Delivered.’ through rich visuals and use of light-hearted humour. Each TVC showcases a different scenario in a football match and is a metaphor for describing the challenges faced by businesses and how DHL as an expert enables them to overcome these hurdles. The use of humour is intended to provide a mood break to the viewers in between tense football matches and, at the same time, convey DHL’s brand message.

    DHL express India country manager RS Subramanian says, “The single line brief for the campaign was to position DHL as an enabler that helps businesses overcome challenges in the marketplace and win. The creative treatment given to the campaign highlights our brand promise of Excellence, Simply Delivered.”

    Williams Lea Tag India managing director Amit Chandra adds, “We have designed the campaign to create brand resonance for DHL by communicating its message linked to football, which the ISL’s target audience will relate to. We are confident that the use of humour and exaggeration through the match scenarios showcased in the TVCs will strike a chord with the audience.”

    This year’s campaign is set to be bigger in scale and aims to reach an even larger audience through sustained outreach over the extended ISL season.

  • DHL renews partnership with Hero ISL

    DHL renews partnership with Hero ISL

    MUMBAI: In its third year, international express service provider, DHL, today announced the renewal of its partnership with the Hero Indian Super League (ISL). It will continue as associate sponsor.

    DHL is the official match ball partner for all games. It will also award the ‘DHL Winning Pass’ to the player with the highest number of assists in each game, as well as for the entire season.

    Additionally, it will unveil an exciting 360 degree interactive brand campaign specifically created for this season which has the potential to be seen by 215 million television viewers and 1.5 million in-stadia spectators.

    DHL Express India country manager RS Subramanian said, “ISL has grown to be an integral part of the country’s sporting calendar. With our shared passion for football, at DHL, we see this partnership getting stronger each year. The increase in the number of games this season gives us greater opportunity to engage with our audiences on and off-ground for an even longer period of time.”

    Globally, DHL supports some of the world’s biggest football clubs and tournaments such as Manchester United, FC Bayern Munich and Copa Libertadores. The sponsorship of ISL is in alignment with the company’s core values of team spirit and having a can-do attitude.

    This season, ISL has grown to 95 matches from last year’s 65, and will be played over five months. 

    An ISL spokesperson said, “Having strengthened club participation from eight to 10 in the Hero Indian Super League this season, its soaring viewership and the league’s commitment to grassroots football, India is undergoing a football renaissance. It is going to be an exciting new journey with the longer season set to kick-off shortly. We are extremely happy that we are seeing greater interest from corporates with DHL having extended their association and committed to be part of the Indian football growth story”.

    The fourth season of ISL will kick-off on 17th November in Kochi. It will see the debut of two new clubs, Jamshedpur FC and Bengaluru FC, making it a 10-team league.

    Also Read:

    ISL: BritAsia TV bags UK FTA rights, plans Amazon Prime debut via Yupp TV

    Tata & JSW teams enter Indian Super League

    ISL sponsorship: Hero triples investment at Rs 1.6 bn

  • ISL: DHL unveils campaign; to engage 450 million

    ISL: DHL unveils campaign; to engage 450 million

    MUMBAI: DHL Express, the world’s leading international services provider, and the ‘Official Logistics Partner’ of the Hero Indian Super League’s (ISL) has announced its launch of an interactive 360 degree brand campaign – “We know, great is in the detail”.

    The campaign is poised to reach over 450 million people across the country, and will leverage an array of engaging touch-points. These include a four-part television commercial series aired on national television, DHL-ISL branded fleets across four cities -Mumbai, Pune, Cochin and Chennai, social media contest across the eight match venues and in-stadia branding throughout the duration of the ISL. Additionally, the campaign will roll out OOH hoardings, tie-ups with online ticketing partners as well as BTL activations to increase engagement with ISL fans.

    “The brand campaign – We know, great is in the detail – has been shaped around DHL’s ability to achieve success through its devotion to detail. As Official Logistics Partner to several prestigious events across the globe, we know that it is the little details that come together to bring the moment alive. Be it in art, music, sport or business – the attention to detail is critical to success,” says DHL Express SVP & Country Manager, India, RS Subramanian,  “This year, the campaign’s mainstay is the four-part TVC that engages football fans by creating that ‘wow’ factor and surprises them with details about the sport that they might not yet know about.”

    Williams Lea Tag India, managing director Amit Chandra said, “We took the creative route of presenting “Unknown Facts”: highlighting little-known aspects about the sport that would amaze and enthuse football fans. At the same time, the TVCs were developed to deliver the message that DHL knows that great is in the detail – in a tone and manner relevant to the target audience. I wish them and the campaign huge success in garnering eyeballs.”

    https://www.youtube.com/channel/UC1EC6mvTp8iIaPNB_AX5IXg

  • ISL: DHL unveils campaign; to engage 450 million

    ISL: DHL unveils campaign; to engage 450 million

    MUMBAI: DHL Express, the world’s leading international services provider, and the ‘Official Logistics Partner’ of the Hero Indian Super League’s (ISL) has announced its launch of an interactive 360 degree brand campaign – “We know, great is in the detail”.

    The campaign is poised to reach over 450 million people across the country, and will leverage an array of engaging touch-points. These include a four-part television commercial series aired on national television, DHL-ISL branded fleets across four cities -Mumbai, Pune, Cochin and Chennai, social media contest across the eight match venues and in-stadia branding throughout the duration of the ISL. Additionally, the campaign will roll out OOH hoardings, tie-ups with online ticketing partners as well as BTL activations to increase engagement with ISL fans.

    “The brand campaign – We know, great is in the detail – has been shaped around DHL’s ability to achieve success through its devotion to detail. As Official Logistics Partner to several prestigious events across the globe, we know that it is the little details that come together to bring the moment alive. Be it in art, music, sport or business – the attention to detail is critical to success,” says DHL Express SVP & Country Manager, India, RS Subramanian,  “This year, the campaign’s mainstay is the four-part TVC that engages football fans by creating that ‘wow’ factor and surprises them with details about the sport that they might not yet know about.”

    Williams Lea Tag India, managing director Amit Chandra said, “We took the creative route of presenting “Unknown Facts”: highlighting little-known aspects about the sport that would amaze and enthuse football fans. At the same time, the TVCs were developed to deliver the message that DHL knows that great is in the detail – in a tone and manner relevant to the target audience. I wish them and the campaign huge success in garnering eyeballs.”

    https://www.youtube.com/channel/UC1EC6mvTp8iIaPNB_AX5IXg