Tag: Den Snapdeal TV-Shop

  • Innovative customer initiative from DEN Snapdeal TV-Shop and FreeCharge

    Innovative customer initiative from DEN Snapdeal TV-Shop and FreeCharge

    MUMBAI: DEN Snapdeal TV-Shop (DSTS) has introduced an innovative deal in association with the FreeCharge, the online recharge platform, to help customers deal with the pain and hassle of missing accessories in their shipment. To compensate customers for a missing part or accessory, or short shipment, the company is offering mobile money as compensation.

     

    Explaining the initiative, Maneesh Goel, the company’s CEO said: “Our experience has shown that customers are anxious about query resolution time in cases where they received a shipment with a missing part or accessory. To considerably reduce the complaint resolution time we now offer mobile money in lieu of the cost of the missing part. It offers our customers a seamless shopping experience and saves them both time as well as money.”

     

    So, for instance, if you have ordered a mobile phone and the shipment was received with the charger missing, DEN-Snapdeal TV Shop will credit into your mobile phone account the precise amount the charger is worth.

     

    This initiative from DEN Snapdeal TV-Shop comes from its collaboration with FreeCharge and is a boon for customers who are not Internet savvy and do not have an email ID. It makes it easier for these customers to have their phones recharged through the call centre. It reduces query resolution time drastically and enhances customer experience.

     

    FreeCharge is India’s leading online recharge platform for prepaid mobile, data cards, DTH and postpaid mobile bill payment. Snapdeal acquired FreeCharge earlier this year in one of the largest deals in the consumer Internet space in India.

  • Den Snapdeal TV-Shop launches Miss Discount campaign

    Den Snapdeal TV-Shop launches Miss Discount campaign

    MUMBAI: Den Snapdeal TV-Shop launches for its audience ‘Miss Discount’, a campaign in which the shoppers can register their phone numbers with DEN Snapdeal TV-Shop through a missed call and get a discount of Rs. 200 on their next purchase.

     

    SMS alerts play a crucial role in registering the daily deals in the minds of the customers. Miss discount will not only empower the consumer database of DEN Snapdeal TV-Shop but also facilitate customer’s return to the channel for better discounts and deals.

     

    Commenting on the campaign, Maneesh Goel, CEO of DEN Snapdeal TV-Shop said: “Our return on investment of SMS alerts is as high as 2000%. We receive approximately 7000-10000 calls every day and we’re certain that this campaign will enhance both our customer reach as well as sales.”

     

    To register:

     

    ·   Customers can give a missed call on 09250004488 and get Rs 200 Off on their next purchase.

    ·   If a customer wants to opt out of receiving the SMS, he needs to send an SMS – TVSHOP STOP to 56677.

  • DEN Snapdeal TV-Shop ties up with Siti Cable to target Tier I & II cities

    DEN Snapdeal TV-Shop ties up with Siti Cable to target Tier I & II cities

    MUMBAI: 24/7 television shopping venture DEN Snapdeal TV-Shop has inked an alliance with multi system  operator (MSO) Siti Cable Network to reach the benefits of TV commerce to Tier I and II cities across the country. 

     

    As a result of this association, the home-shopping channel, which is currently available in 33 million households, will now be available in Delhi NCR, Haryana, Madhya Pradesh, Maharashtra, Andhra Pradesh, Karnataka, West Bengal, Bihar and parts of Rajasthan.

     

    DEN Snapdeal TV-Shop CEO Maneesh Goel said, “This is a significant development for the TV commerce industry and it confirms that we are on course to assume leadership position in the TV commerce space by 2016. Our aim at DEN Snapdeal TV-Shop is to consistently make superior products available to our customers at an affordable price and our partnership with Siti Cable is a significant step in extending our reach and giving more customers access to our product portfolio.”

  • Den Snapdeal TV-Shop to offer discounts on home-making festival

    Den Snapdeal TV-Shop to offer discounts on home-making festival

    MUMBAI: Bringing in the festive season early, Den Snapdeal TV-Shop has launched the Ghar Sajao festival, a celebration of home-making with huge discounts on offer in the home and kitchen category.

     

    The one day Ghar Sajao festival sale will be held on Sunday, 2 August, 2015, in which customers can select from a wide range of home and kitchen products, including well-known brands like Kenstar, Clearline, Sunflame, Japian and others. The sale will showcase a collection of kitchen and home appliances, furniture, home furnishing, toys and home utilities.

     

    With discounts ranging from 25 – 60 per cent, Den Snapdeal TV-Shop customers also stand a chance to receive gift vouchers of up to Rs 500 and other assured gifts. The customer with the most in his shopping bag will take home a branded 40 inch LED TV and seven other big shoppers will win a branded 32 inch LED TV each.

     

    DEN Snapdeal TV-Shop CEO Maneesh Goel said, “Den Snapdeal TV-Shop’s Ghar Sajao festival offers an unmatched shopping experience in home and kitchen appliances ahead of the upcoming festive season and I am sure our customers will make it a roaring success. Fabulous products at unbeatable prices will be on offer on the 2 August, so our shoppers need to mark that date on their calendars.”

  • Shop CJ eyes deals with Sun Direct and MSOs to expand reach

    Shop CJ eyes deals with Sun Direct and MSOs to expand reach

    NEW DELHI: The home shopping market in India is hotting up. With players like Best Deal TV and the newbie Big Deal TV for the south entering the market, the existing players are looking at upping their game plan.

     

    In the midst of growing competition, Korean home shopping player Shop CJ is looking at expanding its distribution network and in turn increase its turnover to approximately Rs 1200 crore this fiscal.

     

    Shop CJ is currently available on four DTH platforms namely Dish, Tata Sky, Airtel digital, and Videocon d2h. The company is now looking at entering into a distribution agreement with Sun Direct so as to make in-roads into the southern market. Moreover, with a presence on two major multi-system-operators (MSOs) namely Hathway Cable and Datacom and Den Networks, Shop CJ is also eyeing deals with other MSOs to reach the entire country.

     

    Claiming that Shop CJ was the third largest shopping channel in India, Shop CJ chief financial officer N Ramakrishnan told Indiantelevision.com that the company spends less than 10 per cent on marketing the channel in India.

     

    Ramakrishnan also said that Shop CJ, which believed in personal contact and word of mouth publicity, had for the first time launched a television commercial. The TVC showcases its product offering that syncs with the company’s philosophy to bring ultra-trendy, durable, cost-effective, innovative and customer-friendly products, which delight the customers. “The TVC also showcases the new brand identity and name change from Star CJ Alive to Shop CJ with the new brand tagline – ‘shop a new trend’, which signifies company’s product offering that are in synch with customers lifestyle and latest trend,” he said,

     

    Ramakrishnan said that unlike most other shopping channels on TV, Shop CJ was not concentrating as much on electronic items as on kitchenware, clothes and other items that appealed to the homemaker.

     

    Focusing on its core USP of product portfolio, content and multichannel business model, Shop CJ will reach out to its customers with a mix of Indian, international and private brands to offer them variety and choice. While some Korean goods are also sold on the channel, the channel’s concentration is more on Indian goods.

     

    Shop CJ director and CEO Kenny Si Yeol Shin said that the Indian teleshopping market stood at $5,525 million at present and that the channel’s major sales came from Delhi and Mumbai.

     

    “We are very optimistic on the home shopping industry in India as it has the potential to grow by leaps and bounds in the coming few years. Being a multichannel platform is a huge advantage for us as it gives us the opportunity to tap customers from various sources. However, the target groups for each of these mediums is different. TV viewing majorly happens by housewives and other two mediums of internet and mobile by working professionals. Hence we plan to reach the customers with differentiated content, which is relevant and engaging. Being a global leader, we want to change the face of home-shopping in India and we stand committed in our efforts to do so.”

     

    Additionally, Shop CJ is also planning to improve its backend service in order to serve customers quickly and effectively. Being a multichannel platform, Shop CJ will also bring synergy between the three platforms by communicating about online buying option on the TV channel. Whereas on the mobile platform, it will have live streaming option where customer can watch shop CJ channel on their mobile.

     

    Breaking away from the clutter of typical home-shopping channels in India selling sauna belts and slimming teas, Shop CJ has gauged the shifting trend in home-shopping and focused on providing a good product portfolio, engaging the customer through its unique programming, which is entertaining and informative.

     

    Shop CJ’s product-mix, content and multi-channel business has helped the company retain customers at a repeat purchase ratio of 40 per cent.

     

    In the Rs 40 billion TV home shopping market in India, Shop CJ competes with players like HomeShop18, Den Snapdeal TV-Shop, Best Deal TV and Big Deal TV.

     

  • Teleshopping War: Den Snapdeal TV-Shop & Shop CJ unleash maiden ad campaigns

    Teleshopping War: Den Snapdeal TV-Shop & Shop CJ unleash maiden ad campaigns

    MUMBAI: With new players entering the home shopping network fray, ad wars are bound to happen. At a time when consumers are spoilt for choice when it comes to the various platforms that are available for shopping, home-shopping channels like Den Snapdeal TV-Shop and Shop CJ (erstwhile Star CJ Alive) have launched their maiden bespoke marketing campaigns in a bid to grab the consumer’s ever wavering attention.

     

    While Den Snapdeal TV-Shop chose to target television consumers who have limited access to internet and are non-internet savvy with its first marketing campaign, Shop CJ has taken the route of telling consumers to ‘shop a new trend,’ while highlighting the company’s product offer associated with trendy lifestyle.

     

    Den Snapdeal TV-Shop ad campaign is titled ‘Kal Ki Wish Aaj Pao – Phone Uthao Khushiya Mangao.’ The idea behind the ad is that consumers who are non-internet savvy often miss out on great deals that brands offer across e-commerce portals. The marketing campaign, which is created by Adept Media, is being currently aired across channels in Punjab.

     

    Plans are to also target consumers in markets like Karnataka, Maharashtra, Delhi, West Bengal and Gujarat via TV, print, outdoor, radio and social media.

     

    On the other hand, as a part of rebranding initiative Shop CJ’s first TVC, which has been directed by Pradeep Sarkar, will not take the done and dusted route of offering deals and discounts to attract consumers. The differentiating strategy is to offer products associated with trendy lifestyle, which aims to improve the lifestyle of people by helping them shop a new trend. The TVC conveys the company’s new philosophy and brand identity. It also shows that the channel’s name change from Star CJ Alive to Shop CJ.

     

    Den Snapdeal TV-Shop CEO Maneesh Goel said, “We’re all bargain hunters who have been taught to start saving up from a very young age. As kids, we were given pennies to be put in a piggy-bank or a gullak to save for the rainy days. With this simple and relatable plank, the integrated marketing campaign hopes to connect with our target audience in an entertaining and quirky way.”

     

    Through this TVC, Den Snapdeal TV-Shop is trying to replace the Gullak and shop for presents to fulfill aspirations. “We are telling people to not postpone their happiness, but instead shop on Den Snapdeal TV-Shop and get the product they desire today,” he added.

     

    Adept Media CEO Vandan Chopra said, “We wanted to ensure that the idea was geography agnostic and did this medium justice. The central theme of our campaign came from the simple insight that no matter how much we crave happiness, we usually end up postponing it with the hope to find a better deal in the future. ‘Don’t postpone your happiness, buy now’ addresses the main challenge of building the urgency of sales conversion which is the basic premise of the offering.”

     

    Talking about the Shop CJ’s debut marketing campaign after the name change, Shop CJ CEO Kenny Shin said, “We are trying to change the overall perception of the home–shopping industry. Additionally, the TVC rebranding showcases our aim to bring ultra-trendy, durable, innovative, customer-friendly and cost-effective products to the customers.”

     

    Shop CJ’s new brand tagline – ‘Shop a new trend,’ which is unveiled in the TVC, signifies the company’s product offering that are in synch with customers lifestyle and latest trend. The TVC features real life people sharing their story and proud moment with Shop CJ’s products.

     

    Talking about directing the TVC for Shop CJ, Sarkar said, “Shop CJ had a beautiful vision and a new idea of getting into peoples’ lives, a breath of fresh air. The objective was not to make it loud; instead we wanted to get into people’s minds very subtly and that has made the commercial endearing. It was wonderful making the commercial or rather the story, not the TVC.”

     

    Shop CJ’s film is conceptualized by Percept H. The 30 and 60-second versions of the commercial will air on various channels of Star Network from May 2015. A full 60 seconds version will be available to view on YouTube.

     

    While Den Snapdeal TV-Shop is growing at a growth rate of around 50 per cent month-on-month, the channel is targeting to reach Rs 500 crore by December 2015 with a reach of 80 million households. The rise in disposable income of people in the tier-2 and tier-3 cities is further giving a boost to the category.

     

    With the newest player in the business – Best Deal TV, which is co-owned by Raj Kundra and Akshay Kumar, poised to touch its first year’s gross sales target of Rs 150 crore, the competition is only just heating up in the home shopping network space.

     

    In a scenario like this, the marketing and promotional activities of home shopping channels will have to cut above the clutter as well as manage to lure customers in order to rake in the moolah.

  • DEN Snapdeal TV Shop to clock Rs 500 crore GMV by Dec 2015: Goel

    DEN Snapdeal TV Shop to clock Rs 500 crore GMV by Dec 2015: Goel

    MUMBAI: The 50:50 home shopping channel joint venture between DEN Network and Snapdeal, which was launched earlier this year, has been witnessing 50 per cent month-on-month growth. What’s more, DEN Snapdeal TV Shop is expecting to touch gross merchandise volume (GMV) of Rs 500 crore by December 2015.

    Commenting on the channel’s journey so far, DEN Snapdeal TV Shop CEO Maneesh Goel said, “Our business has started to optimally utilize the synergies of both the brands and gain advantage vis-a-vis other players in competition. Through its online marketplace platform, Snapdeal.com is able to cater to the Internet audience in the country, which stands at approximately 200 million.”

    According to Goel, there are over 400 million people (100 million households) in the country that consume content through television but may not have access to the Internet and that’s how the idea to launch a TV shopping channel came about.

    “Presently, the unique and finest product offerings have reached 30 million households and we expect to reach 80 million households by this Diwali,” Goel added.

    The 24×7 TV commerce channel, which launched with an initial reach of 13 million homes, has increased its footprint to 30 million homes across several other distribution partners, mainly large and regional cable operators.

    It has products ranging from electronics, mobiles, kitchenware, home appliances, men’s apparels, beauty and personal care, health and nutritional, cameras and accessories, toys and contemporary jewellery through its home shopping channel.