MUMBAI: What happens in Goa, no longer stays in Goa. Especially when it comes draped in couture, dances to live sax beats, and comes with a side of high-stakes poker. Deltin, India’s luxury gaming and entertainment behemoth, isn’t just raising the stakes on the casino floor, it’s reimagining the entire table.
In this no-holds-barred freewheel chat with Indiantelevision.com, Arindam Basu, vice president – marketing at Delta Corp Ltd., lays all his cards on the table. He lifts the velvet rope on Deltin’s five year brand playbook, where casino chips meet curated sips, and loyalty is measured in luxury, not just points. Basu charts how Deltin is doubling down on experience, elegance and edge and reshaping what it means to be India’s most indulgent entertainment brand.
From immersive experiences and celeb sightings to chef’s table soirées and ultra-personalised service, the brand is scripting a new playbook for modern indulgence. And no, there’s not a roulette cliché in sight.
“We’re not flipping the table. We’re laying out a richer, more exciting spread,” says Basu. “Deltin has always stood for more than just gaming, it’s a sensorial experience stitched together with luxury, lifestyle, and storytelling.”
While Deltin’s legacy in gaming is rock-solid (pun intended), the brand’s real gamble is in redefining how India consumes luxury. Over 150 curated events were hosted across its properties in 2024 alone, think poker tournaments, themed nights, live shows, and immersive acts, all carefully engineered to feel like you’ve stepped into a Netflix-worthy set.
And the numbers speak louder than jackpots. “We’ve hosted guests from 45 countries, all at once, on Deltin Royale. That’s not just a party, that’s a world record,” he shares, referencing one of their most talked-about moments in recent times.
Today’s premium Indian traveller isn’t just looking for chandeliers and marble floors. They crave experiences tailored with the precision of a Swiss watch and Deltin’s playing to that beat.
“We’re moving from generic to hyper-personal,” Basu commented. “From remembering your favourite drink to adjusting your suite’s ambience before you walk in, our service is data-backed but delivered with a human touch.”
It’s a loyalty programme, but without the discount stickers. Instead of freebies, loyal patrons get exclusive access to VIP gaming floors, concierge services, and even surprise celebrity chats. It’s indulgent, but intimate.
And driving this personal touch is the recently launched DeltinOne app, India’s first mobile app for a casino loyalty programme. Think of it as your digital valet: concierge, offers, services, and updates, all in one place.
Despite murmurs of a dip in tourist buzz, Deltin remains bullish on Goa. With improved air and road connectivity, marquee events like Sunburn and the G20, and year-round footfall, the state continues to be a luxe playground for affluent Indians and international guests.
Plus, with only two states, Goa and Sikkim, legally allowing casino gaming, Deltin’s stronghold on India’s gaming map remains unchallenged.
“Goa is no longer seasonal,” Basu explains. “It’s a weekend retreat, a culture hub, and a playground for curated entertainment. That makes it perfect for our brand of high-end hospitality.”
While many brands are chasing eyeballs with fleeting creator content, Deltin is doubling down on real-world wow. “Experiential marketing is not just our ace, it’s our DNA,” he says. From the Deltin Star Weekend to the Mega Play series, the brand has made experience the hero of its storytelling.
But they’re no strangers to content either. Influencers, celebs, and creators are frequently part of the larger Deltin experience, not as brand billboards, but as storytellers embedded into the narrative.
Think bigger ships, bolder events, and deeper roots. Deltin is soon replacing one of its offshore vessels with a grander, more immersive casino experience. Add to that a 440-room luxury hotel under construction in Goa, and you’ve got a brand that’s going full throttle on becoming India’s ultimate leisure destination.
And when asked whether they’re more blackjack or poker-faced in their marketing, the response is swift and sharp: “We’re customer-faced. Always.”
In a world of fleeting filters and short-form dopamine hits, Deltin is building something different, an indulgent escape that’s equal parts drama, detail, and decadence. The dice may be rolling, but the direction is clear. All bets are on brand India’s next luxury export.
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