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MUMBAI: If customer experience is the new battleground, then Kapture CX just added a heavyweight to its arsenal. Alok Agrawal has officially joined as head of...
MUMBAI: The gen AI-powered customer experience platform has appointed Devika Rajeev as its new head of HR, bringing in a wealth of experience to supercharge its...
Mumbai: Leading automotive platform Autopedia has partnered with Kapture CX to revolutionise its customer support operations. The collaboration will enable seamless omnichannel support across multiple touchpoints...
Mumbai: Livpure, a leading SAR Group company specialising in water purification and appliance technology, has appointed Rahul Khanna as head of its strategic business unit for...
Mumbai: E-commerce furniture and home décor company – Pepperfry and Infra.Market, a construction materials company with its in-house brand Ivas, have announced a partnership to enhance...
Mumbai: Home interiors brand HomeLane has announced another addition to their CXO suite, with the appointment of Aveek Nandi as senior vice president – product and...
Mumbai: Nissan India has appointed Mohan Wilson as director marketing, product & customer experience, for business transformation for the India market. Mohan Wilson replaces Sriram Padmanabhan...
Mumbai: Havas CX, the specialized customer experience unit of Havas Creative Group India, has strengthened its leadership team with key appointments to build on the vertical’s...
Mumbai: Retention is no longer just about the last phase of the customer journey anymore. In a traditional organisation such as a bank, retention would only...
Mumbai: Global brand and customer experience agency VMLY&R on Wednesday announced the appointment of Pooja Jauhari as chief executive officer, VMLY&R India across its group of...
Mumbai: Digital media company Kinnect on Wednesday announced the launch of its customer experience (CX) practice. The agency has named Bharatesh Salian as senior vice president...
Mumbai: Discovery Inc on Wednesday announced that it has acquired the assets, technology and intellectual property of Zedo, an advertising technology company based in both the...
