ITV

Tag: CAFs

  • I&B in talks with ISRO to resolve transponder issue: Bimal Julka

    I&B in talks with ISRO to resolve transponder issue: Bimal Julka

    MUMBAI: Day one of FICCI FRAMES 2014, the 15th chapter of the annual convention, witnessed a couple of significant announcements by Information & Broadcasting Secretary Bimal Julka.

     

    “DTH operators have complained that the limited transponder capacity has led them to completely depend on the Ku band. We are engaged in discussions with ISRO (Indian Space Research Organization) and the Department of Space to ensure this problem is resolved at the earliest,” said Julka in an assurance that the I&B Ministry was seriously looking at DTH operators’ demand for more transponders.

     

    With taxes levied on DTH platforms currently including an average of 10 per cent of entertainment tax, licence fees, additional customs duty on set top boxes (STBs), service tax and spectrum charges, Julka touched upon DTH players’ demand for rationalizing taxes so as to help them boost investment in infrastructure development and customers’ activation. “We are in talks with the Ministry of Finance and a consultation on this is on its way. We should be able to resolve the issue soon,” he said.

     

    On the subject of applications for launching new channels pending with the Ministry, Julka said, “An inter-ministerial committee has been set up under the I&B Ministry to look at granting permissions. There are around 800-odd channels currently, while 245 applications are pending for grant of permission. On one side, we get complaints that there are not enough revenues for broadcasters, while on the other side, we are flooded with applications for grant of permission for channels.” He said that in times to come, there would be a large number of mergers and acquisitions among broadcasters. The I&B Ministry is also in talks with the Ministries of Home Affairs, Corporate Affairs and External Affairs to ensure a more smooth process for granting permissions. “At least now, the Ministry of Home Affairs has granted permission and security clearance for channels-to-be for a period of 10 years,” he said.

     

    During his speech, Julka highlighted the strong partnership the Ministry shares with various stakeholders. “We have come out with policies that bring in a paradigm shift in the Media and Entertainment (M&E) industry. We are at the cusp of a major change with digitization, and this will help India put its best foot forward. The change has to be supported by liberal progressive policies that will encourage investment and ensure sustainable business models, promote entrepreneurship and create innovations,” he said. India has 77 million cable TV homes, of which 29 per cent are serviced by DTH operators while Doordarshan’s Free Dish reaches out to nearly 9 million homes. There are roughly 396 non-news channels and 60,000 cable TV operators, 6000 multi system operators (MSOs) and approximately 360 broadcasters; he informed, pointing out that the first two phases of cable TV digitization had been completed in about 42 cities with over 30 million STBs installed. “This was a mammoth task which has been undertaken with the coordination of all stakeholders,” Julka said. “About 110 million STBs are required to be installed in phases III and IV of DAS. Unless these phases are completed, we will not be able to fully harness the fruits of digitization. This is an excellent industry for employment generation.” Lavishing praise on digitization, he said, “It will change the way television is consumed. It will put India in the league of advanced countries.”

     

    On entertainment tax, he informed that preliminary data from state governments reveals a two to three-fold increase in collection of entertainment tax. “The data from news broadcasters shows approximately 30 per cent reduction in carriage fees in phase I cities and data from MSOs shows increase in subscription fees of about 35 per cent to broadcasters,” he said. Stressing on the need to fill in consumer application forms (CAFs), he said, “This is an ongoing exercise. I hope that the MSOs and LCOs are engaged in this exercise and will soon finish it.”

     

    While digitization would bring in transparency which in turn would bring in foreign direct investment (FDI) in broadcasting, Julka didn’t shy away from acknowledging the challenges. “Filling of CAFs, choice of a la carte channels, computerized billing to consumers, and the revenue sharing module between MSOs, LCOs and broadcasters is taking some time, but I am sure it will be resolved soon,” he assured, adding that the government would step in at any time it deems fit. On the ongoing issue of credible ratings, he said, “We are glad that the BARC has been set up. I will request BARC to speed up its process so that we can generate ratings without any delay.”

    Julka stressed the importance of digitization. “We need to see complete digitization throughout the country. Also, there are issues of registration of MSOs, monopoly restriction on MSOs and LCOs, and content monitoring. While vertical monopoly and cross media holding is a big issue, it is also engaging the MIB. We will consult the stakeholders before taking a decision on this,” he said on a concluding note.

  • TRAI gives final deadline for filling CAFs, SMS

    TRAI gives final deadline for filling CAFs, SMS

    New Delhi: Multi System Operators (MSOs) can now collect duly filled consumer application forms (CAFs), along with choice of channels and services and entry of complete details in their subscriber management systems (SMS) in 38 cities covered under phase-II of DAS implementation, by 15 November.

    Extending the deadline, the Telecom Regulatory Authority of India (TRAI) said ‘this is the last and final extension.’ The earlier deadline set by TRAI was 20 September. 

    A meeting was held in TRAI with leading MSOs on 25 September to review the progress in this regard. The authority observed that there is still substantial pendency on this account. The MSOs cited the enormity and complexity of the task involved as the prime reason for the pendency and requested for an extension in the time -line for completion of the task. 

    The extension is being given to achieve full coverage by 15 November, and ‘with a view to minimise consumer inconvenience that could result from MSOs disconnecting set top boxes immediately’.

    Consumers were requested by TRAI to cooperate and submit the CAFs, complete in all respect, to the respective cable operator/ MSOs in accordance with the revised deadline of 15 November, as ‘this is truly the very last opportunity’.

    In event of failure to do so, MSOs will have no option but to switch off the signal to those consumers who have not submitted their CAF, otherwise such MSOs would be in breach of the law.

  • Around 1.80 lakh defaulters in Kolkata face TV blackout as of 26 August

    KOLKATA: With the Telecom Regulatory Authority of India (TRAI) pressuring service providers in Kolkata to disconnect the television connections of customers for not submitting the subscriber application forms, multiple system operators, more than 1.80 lakh customers have experienced a black out till Monday evening.

     

    While talking about the snapping of the connection which started from Saturday morning, Den Networks, Hathway Cable and Datacom and Manthan Broadband Services snapped the maximum number of cable connections, out of 80,000 which were disconnected on August 24.

     

    Also, with just around 45 days remaining for the grand festival of Durga Puja, some cable operators are relaxed and have assured the customers that they can send the details after the festival is over, said a customer, using the service of one of the players, which has maximum penetration in KM area.

     

    Industry sources said: “The consumer application forms (CAF) of these MSOs were not ready as compared to other players like SitiCable. As a result, the three MSOs had to switch off the connection,” adding that the MSO will continue to switch-off few connections at a time in the coming days to guard against law-and-order problem.

     

    As per the TRAI mandate, the MSOs were supposed to switch-off the cable connections of those customers, who had not filled-up the CAFs in Kolkata post midnight of 23 August.

     

    Committee of the Association of Cable Operators, Cable Operators Digitalisation convener Swapan Chowdhury said the MSOs have been asked by the TRAI to provide details of TV connections running illegally in the KM area.

     

    Siticable that has disconnected more than 90,000 subscribers till Monday evening, has seen a good response from customers. “We are not switching off the connections of CAF non compliance customers at a go. We are doing it in small numbers – say 15,000,” expounded Siticable director (Kolkata) Suresh Sethia.

     

    Manthan Broadband Services which has installed 6.5 lakh to seven lakh set top boxes, had alone disconnected around 30,000 connections on Saturday, said Manthan Broadband Services director Sudip Ghosh.

     

    “Our purpose is not to switch-off the connection. But after snapping say four connections, more than 100 customers have approached from the vicinity,” he added.
    Seeing the fast response from the customers, it can be easily assumed that in the KM DAS area, CAFs rate is likely to be 70 per cent to 80 per cent in next six days – seven days, Ghosh predicted.

     

    Den Networks and Hathway Cable and Datacom could not be asked specifically about the connections snapped by them in KM area.

     

    Cable Shilpa Bachao Committee convener Mrinal Chatterjee said instead of disconnecting the TV sets, TRAI should penalise the MSOs and not the customers by asking MSOs to switch off the connection; as the CAFs were not given to the customers on time.

     

    With no official extension notice from the regulatory body, will Kolkata see deactivation of set-top boxes of more and more defaulters at this juncture? Watch this space for the latest updates.

  • MSOs report healthy collection of CAFs as deadline nears

    MSOs report healthy collection of CAFs as deadline nears

    MUMBAI: 10 July and all the heads of India’s cable TV MSOs are going to be at the Telecom Regulatory Authority of India (TRAI) office. Reason: that’s the deadline for them to give the TRAI an update about how far they have progressed with the consumer application forms (CAFs) in DAS areas.

    The TRAI had over the past few months been egging on the national MSOs to ensure that they collect every bit of information about their subscribers so that they could move over to transparent subscription management systems and retail billing. But resistance from local cable TV operators and customers who had been lethargic on this front had made the regulator crack the whip. In early June this year, MSOs had been warned to collect CAFs from their customers by 25 June, but were given an extension till 10 July when they updated the regulator about the slow progress.

    The biggest worry area was New Delhi where apparently the level of CAF collection was below 50 per cent.

    When Indiantelevision.com contacted some MSOs to get an update about the status of CAF collections today, they said that they had made some more progress.

    “70 per cent in Mumbai,” says Hathway Cable CEO Jagdish Kumar. “75 per cent in Delhi. We have reached higher levels on our own network subscribers at about 90 per cent but we expect things to speed up at our joint ventures by end of this week.”

    DEN CEO SN Sharma says that the network has managed to get to about 80-85 per cent in terms of CAF collections in Delhi. “Our focus is on Delhi as it was a major worry,” he says. “This will then be followed up by Mumbai and Kolkata. We are clear we will start switching off those who are still not submitting.”

    InCable managing director Ravi Mansukhani says that almost all of the MSOs have got CAF collections between 70 and 90 per cent in the two cities.

    Kumar says the collections should surge in the last two or three days as the deadline nears.

    But a source reveals that while the deadline has been set for 10 July, it is quite likely that TRAI will give a final extension till 15 July before ordering the MSOs to switch off signals to errant customers.