Tag: cable TV

  • As DAS deadline approaches, Additional District Magistrates empowered to act under Cable TV Act

    As DAS deadline approaches, Additional District Magistrates empowered to act under Cable TV Act

    New Delhi: Even as the country marches towards total cable television digitization, Additional District Magistrates have been designated as authorised officers to exercise the powers conferred upon them under the provisions of the Cable Television Networks (Regulation) Act 1995.

    The powers are to be exercised ‘within the local limits of their jurisdiction’.The Information and Broadcasting Ministry issued a gazette notification on 7 March to this effect.

    The notification says that the Central Government has issued the orders “in exercise of the powers conferred by clause (a) of section 2 of the Act”. However, the powers given to the ADMs will not apply to Section Five relating to the Programme Code and Section Six relating to the Advertising Code.

    Complaints relating to the Programme and Advertising Code are generally handled by the inter-ministerial committee or the self-regulatory bodies of the News Broadcasting Association, the Indian Broadcasting Foundation, and the Advertising Standards Council of India.

     

  • As DAS deadline approaches, Additional District Magistrates empowered to act under Cable TV Act

    As DAS deadline approaches, Additional District Magistrates empowered to act under Cable TV Act

    New Delhi: Even as the country marches towards total cable television digitization, Additional District Magistrates have been designated as authorised officers to exercise the powers conferred upon them under the provisions of the Cable Television Networks (Regulation) Act 1995.

    The powers are to be exercised ‘within the local limits of their jurisdiction’.The Information and Broadcasting Ministry issued a gazette notification on 7 March to this effect.

    The notification says that the Central Government has issued the orders “in exercise of the powers conferred by clause (a) of section 2 of the Act”. However, the powers given to the ADMs will not apply to Section Five relating to the Programme Code and Section Six relating to the Advertising Code.

    Complaints relating to the Programme and Advertising Code are generally handled by the inter-ministerial committee or the self-regulatory bodies of the News Broadcasting Association, the Indian Broadcasting Foundation, and the Advertising Standards Council of India.

     

  • TS Panesar: We see ARPU growing by at least 30 per cent.

    TS Panesar: We see ARPU growing by at least 30 per cent.

    With an aim to redefine, transform business dynamics and further strengthen the role of the local cable operator (LCO) in the distribution chain, Hathway has launched a special initiative – Hathway Connect. Launched in Bangalore on 28 January, Hathway Connect is designed to make the lives of LCOs easy and convenient by providing technology and support through a dedicated online portal, which will have detailed features that will allow the LCO to run his business efficiently and effectively, in turn, offering better quality and high standard customer experience. In a tete-a-tete  Hathway Cable and Datacom Limited president-video business  T S Panesar speaks on the launch of its new portal  for LCOs ‘Hathway Connect’ and how it will shape the business in the coming days:

    Q:   What’s the idea behind Hathway Connect?

    TSP:  Digital technology is driving our lives, the whole world is moving towards technology enabled delivery and consumption. The cable TV industry in India is also moving towards complete digitization. Keeping in mind the changed environment, it is important for us to ensure that our entire cable TV distribution chain is technologically oriented and upgraded to keep with the current trends. We want our LCO partners to be empowered and be strengthened with technology to grow further and keep pace with the demands of the consumers.  Overall, the objective is to offer a value proposition to the customers and give them a best-in-class experience.

    Q:  How do you think it’s different and how will it impact the LCOs?

    TSP:  The entire distribution chain in cable still works heavily on a B2B model with almost 90 per cent of the business taking place through the local cable operator. Until now, there has been no real initiative to strengthen the LCOs’ business, provide them with tools to bring a change in operations and improve customer service. Hathway Connect is a breakthrough approach where we are building technology through a dedicated portal to give the LCO a window to compete with the consumer driven DTH business. It’s time that we recognize the role of the LCO in the cable value chain, the country’s geography is vast and it’s through the LCO, that customers get to watch the best entertainment and information on TV. We cannot deny this reality and hence, as a responsible market leader, we have taken the mantle of upgrading and enhancing the LCO as an entity and providing him full access to control his business through technology. We are confident that it will have a positive impact on LCOs and customers as well as prove to be a game changer in the cable industry.

    Q:   What are the key aspects of the Hathway Connect initiative?

    TSP:   More than just a portal, Hathway Connect is a transformational initiativeand a detailed foray into empowering our LCO partners and the business overall through technology. With this dedicated portal, the LCO will have a host of powerful features that will make his life easy and convenient. Some of the key aspects that the portal offers to the LCO are online activation of new customers (E-CAF), package management, account balance management including integration with Bill desk, customer prepaid option, sending customized notifications to subscribers, specialized LCO helpdesk, Self-care through mobile APP amongst many others, which will help them to upgrade operations, create efficient and seamless processes, aid in effective monitoring, improve customer service and build a more robust business down-the-line. Sitting in his office, the LCO can now control his operations with just a click, manage his entire customer base with utmost ease, thus, reducing operational costs. The E-KYC is technology mandate of TRAI and Hathway is the first MSO to comply and launch it to digitally store consumer data. Further, the LCO has the access to handle his customers with all possible data points, tools and incentives and communication which will enhance the standard of services to customers.

    Q:  How do you envision the LCO in the digital regime?

    TSP:  Since the advent of cable TV in India, the LCO has been the driving force in building this industry brick by brick over the past decade and a half. LCOs connect the length and breadth of the country in a way that even DTH cannot match. The LCOs interaction with consumers on a one-to-one level and the personal experience he offers goes a long way back which makes him the heart of our business. Despite several questions raised on the existence of the LCO post digitization regime and his role diminishing forward, he continues to be that vital cog for MSOs in covering the wide geography of the country and would be even more critical in DAS 3 and 4 implementation, which would cover the interiors and heartland of India. The LCO will continue to exist and grow and our endeavour is to support and strengthen them with technology.

    Q:   How are you marketing this new initiative to the LCO fraternity?

    TSP:  We are promoting ‘Hathway Connect’ in a big way across our LCO partners. A dedicated portal has been developed and aesthetically designed in sync with our corporate brand look with enhanced features available for usage. To orient the LCOs, we are doing orientation sessions and welcome initiatives to introduce the programme to them in the most effective manner. In addition, training sessions on the portal and various features are being conducted on one-on-one level. We launched Hathway Connect in Bangalore on 28 January 2016 amidst a gathering of top LCOs and the portal was made Live on 1 February. Going forward, we are planning to roll-out Hathway Connect in the western region on 1 April followed by rest of the regions to make a Pan-India impact.

    Q:   Do you think the LCO is ready for this change?

    TSP:  There is no option but to embrace technology and adopt it in the best possible manner. The environment around us is changing rapidly and becoming competitive. Cable has been in existence since the last decade and half and has pioneered this industry. Today, DTH poses a challenge built mainly on cutting-edge technology and superior customer service, however, cable with its vast geographical strength and connect with the last mile has a big advantage which is still not explore to the fullest. The LCO has to realise his strength and we as pioneers in the business have taken this step to change their mind set, approach and give them the solution to become more competitive.

    Let’s not forget, consumer demands are increasing, they are more informed and smart and technology and quality has to be top notch. If we need to be competitive and grow, change is required. We, at Hathway, have transformed our business significantly over the past couple of years which has taken us ahead of competition. It’s time for our LCO partners to upgrade and change to strengthen themselves.

    Q:  How do you see Cable growth in the coming year and how much of a role will ‘Hathway Connect’ play in this?

    TSP:  As I mentioned earlier, today as one of the leading MSO and broadband company, we reach over 1.2 crore cable subscribers with a digital base of over 96 lakh and 30 lakh broadband homes passed. Our business has evolved manifold and the kind of steps that we have taken in the last one year has clearly taken us notches ahead of competition, be it initiatives for implementing DAS, packaging foray and now Hathway Connect. Cable TV has the potential to grow profitably, provided the industry upgrades with technology to make processes and operations easy and convenient. We have always taken risks and introduced new steps to grow the revenue pie, Hathway Connect is also a big step in that direction.

    Today, the LCO is our biggest asset and if we can transform them, there is a robust business ahead of us and we see ARPU growing by at least 30 per cent.

  • TS Panesar: We see ARPU growing by at least 30 per cent.

    TS Panesar: We see ARPU growing by at least 30 per cent.

    With an aim to redefine, transform business dynamics and further strengthen the role of the local cable operator (LCO) in the distribution chain, Hathway has launched a special initiative – Hathway Connect. Launched in Bangalore on 28 January, Hathway Connect is designed to make the lives of LCOs easy and convenient by providing technology and support through a dedicated online portal, which will have detailed features that will allow the LCO to run his business efficiently and effectively, in turn, offering better quality and high standard customer experience. In a tete-a-tete  Hathway Cable and Datacom Limited president-video business  T S Panesar speaks on the launch of its new portal  for LCOs ‘Hathway Connect’ and how it will shape the business in the coming days:

    Q:   What’s the idea behind Hathway Connect?

    TSP:  Digital technology is driving our lives, the whole world is moving towards technology enabled delivery and consumption. The cable TV industry in India is also moving towards complete digitization. Keeping in mind the changed environment, it is important for us to ensure that our entire cable TV distribution chain is technologically oriented and upgraded to keep with the current trends. We want our LCO partners to be empowered and be strengthened with technology to grow further and keep pace with the demands of the consumers.  Overall, the objective is to offer a value proposition to the customers and give them a best-in-class experience.

    Q:  How do you think it’s different and how will it impact the LCOs?

    TSP:  The entire distribution chain in cable still works heavily on a B2B model with almost 90 per cent of the business taking place through the local cable operator. Until now, there has been no real initiative to strengthen the LCOs’ business, provide them with tools to bring a change in operations and improve customer service. Hathway Connect is a breakthrough approach where we are building technology through a dedicated portal to give the LCO a window to compete with the consumer driven DTH business. It’s time that we recognize the role of the LCO in the cable value chain, the country’s geography is vast and it’s through the LCO, that customers get to watch the best entertainment and information on TV. We cannot deny this reality and hence, as a responsible market leader, we have taken the mantle of upgrading and enhancing the LCO as an entity and providing him full access to control his business through technology. We are confident that it will have a positive impact on LCOs and customers as well as prove to be a game changer in the cable industry.

    Q:   What are the key aspects of the Hathway Connect initiative?

    TSP:   More than just a portal, Hathway Connect is a transformational initiativeand a detailed foray into empowering our LCO partners and the business overall through technology. With this dedicated portal, the LCO will have a host of powerful features that will make his life easy and convenient. Some of the key aspects that the portal offers to the LCO are online activation of new customers (E-CAF), package management, account balance management including integration with Bill desk, customer prepaid option, sending customized notifications to subscribers, specialized LCO helpdesk, Self-care through mobile APP amongst many others, which will help them to upgrade operations, create efficient and seamless processes, aid in effective monitoring, improve customer service and build a more robust business down-the-line. Sitting in his office, the LCO can now control his operations with just a click, manage his entire customer base with utmost ease, thus, reducing operational costs. The E-KYC is technology mandate of TRAI and Hathway is the first MSO to comply and launch it to digitally store consumer data. Further, the LCO has the access to handle his customers with all possible data points, tools and incentives and communication which will enhance the standard of services to customers.

    Q:  How do you envision the LCO in the digital regime?

    TSP:  Since the advent of cable TV in India, the LCO has been the driving force in building this industry brick by brick over the past decade and a half. LCOs connect the length and breadth of the country in a way that even DTH cannot match. The LCOs interaction with consumers on a one-to-one level and the personal experience he offers goes a long way back which makes him the heart of our business. Despite several questions raised on the existence of the LCO post digitization regime and his role diminishing forward, he continues to be that vital cog for MSOs in covering the wide geography of the country and would be even more critical in DAS 3 and 4 implementation, which would cover the interiors and heartland of India. The LCO will continue to exist and grow and our endeavour is to support and strengthen them with technology.

    Q:   How are you marketing this new initiative to the LCO fraternity?

    TSP:  We are promoting ‘Hathway Connect’ in a big way across our LCO partners. A dedicated portal has been developed and aesthetically designed in sync with our corporate brand look with enhanced features available for usage. To orient the LCOs, we are doing orientation sessions and welcome initiatives to introduce the programme to them in the most effective manner. In addition, training sessions on the portal and various features are being conducted on one-on-one level. We launched Hathway Connect in Bangalore on 28 January 2016 amidst a gathering of top LCOs and the portal was made Live on 1 February. Going forward, we are planning to roll-out Hathway Connect in the western region on 1 April followed by rest of the regions to make a Pan-India impact.

    Q:   Do you think the LCO is ready for this change?

    TSP:  There is no option but to embrace technology and adopt it in the best possible manner. The environment around us is changing rapidly and becoming competitive. Cable has been in existence since the last decade and half and has pioneered this industry. Today, DTH poses a challenge built mainly on cutting-edge technology and superior customer service, however, cable with its vast geographical strength and connect with the last mile has a big advantage which is still not explore to the fullest. The LCO has to realise his strength and we as pioneers in the business have taken this step to change their mind set, approach and give them the solution to become more competitive.

    Let’s not forget, consumer demands are increasing, they are more informed and smart and technology and quality has to be top notch. If we need to be competitive and grow, change is required. We, at Hathway, have transformed our business significantly over the past couple of years which has taken us ahead of competition. It’s time for our LCO partners to upgrade and change to strengthen themselves.

    Q:  How do you see Cable growth in the coming year and how much of a role will ‘Hathway Connect’ play in this?

    TSP:  As I mentioned earlier, today as one of the leading MSO and broadband company, we reach over 1.2 crore cable subscribers with a digital base of over 96 lakh and 30 lakh broadband homes passed. Our business has evolved manifold and the kind of steps that we have taken in the last one year has clearly taken us notches ahead of competition, be it initiatives for implementing DAS, packaging foray and now Hathway Connect. Cable TV has the potential to grow profitably, provided the industry upgrades with technology to make processes and operations easy and convenient. We have always taken risks and introduced new steps to grow the revenue pie, Hathway Connect is also a big step in that direction.

    Today, the LCO is our biggest asset and if we can transform them, there is a robust business ahead of us and we see ARPU growing by at least 30 per cent.

  • TDSAT accepts assurance by Malwa MSO of meeting legitimate demands of a group of LCOs in Malwa

    TDSAT accepts assurance by Malwa MSO of meeting legitimate demands of a group of LCOs in Malwa

    New Delhi, 12 March: The Telecom Disputes Settlement and Appellate Tribunal, which had earlier this month asked the Telecom Regulatory Authority of India why there were no other multisystem operators in the Malwa area, has taken note of an assurance by Fastway Transmission Pvt Ltd that it will ensure that all lawful and legitimate grievances of the petitioner LCOs are fully redressed.

    The Tribunal put off to 21 March a petition by the New Malwa Cable Operator Sangh, Punjab.

    Asking the regulator to ‘ponder over and address’ this question, the Tribunal dismissed a petition by another body of LCOs, the Malwa Cable Operators Sangharsh Committee seeking cable TV signals.

    It had said the rejection of the petition by the Committee seeking signals from Fastway was “not due to any lacuna in the law”.

    “It is because there is no one other than the respondent to whom these LCOs may go for supply of signals. How and why such a situation has arisen is a question for the Regulator to ponder over and to address,” Chairman Aftab Alam and members Kuldip Singh and B B Srivastava said in their judgment.
     

     

  • TDSAT accepts assurance by Malwa MSO of meeting legitimate demands of a group of LCOs in Malwa

    TDSAT accepts assurance by Malwa MSO of meeting legitimate demands of a group of LCOs in Malwa

    New Delhi, 12 March: The Telecom Disputes Settlement and Appellate Tribunal, which had earlier this month asked the Telecom Regulatory Authority of India why there were no other multisystem operators in the Malwa area, has taken note of an assurance by Fastway Transmission Pvt Ltd that it will ensure that all lawful and legitimate grievances of the petitioner LCOs are fully redressed.

    The Tribunal put off to 21 March a petition by the New Malwa Cable Operator Sangh, Punjab.

    Asking the regulator to ‘ponder over and address’ this question, the Tribunal dismissed a petition by another body of LCOs, the Malwa Cable Operators Sangharsh Committee seeking cable TV signals.

    It had said the rejection of the petition by the Committee seeking signals from Fastway was “not due to any lacuna in the law”.

    “It is because there is no one other than the respondent to whom these LCOs may go for supply of signals. How and why such a situation has arisen is a question for the Regulator to ponder over and to address,” Chairman Aftab Alam and members Kuldip Singh and B B Srivastava said in their judgment.
     

     

  • Budget 2016: Major relief for cable TV industry as STBs exempt from basic custom duty

    Budget 2016: Major relief for cable TV industry as STBs exempt from basic custom duty

    NEW DELHI: In a major relief to the cable television and industry, which will also boost digitisation, basic custom duty (BCD) has been exempted in several parts and components of electronic equipment including set top boxes (STBs) for television or internet.

    Presenting his budget for 2016-17, Finance Minister Arun Jaitley announced that parts and components, subparts for manufacture of routers, broadband modems, STBs for gaining access to internet, STBs for TV, digital video recorder (DVR)/network video recorder (NVR), CCTV camera/IP camera, lithium ion battery [other than those for mobile handsets] were being exempted.

    The excise duty on the above has been changed, falling from 12.5 per cent to four per cent.

    He also said excise duty on parts and components, subparts for manufacture of the above mentioned items was being exempted from the current 12.5 per cent.

    The service tax on the services of Information Technology software on media bearing RSP, are being exempted, provided appropriate Central Excise duty is paid with effect from 1 March.

    The mutual exclusiveness of levy of excise duty and service tax on information technology software [in respect of software recorded on media and “not for retail sale”] has been ensured by exempting from excise duty only that portion of the transaction value on which service tax is paid, with effect from 1 March. Thus, it remains at 14 per cent.

  • Budget 2016: Major relief for cable TV industry as STBs exempt from basic custom duty

    Budget 2016: Major relief for cable TV industry as STBs exempt from basic custom duty

    NEW DELHI: In a major relief to the cable television and industry, which will also boost digitisation, basic custom duty (BCD) has been exempted in several parts and components of electronic equipment including set top boxes (STBs) for television or internet.

    Presenting his budget for 2016-17, Finance Minister Arun Jaitley announced that parts and components, subparts for manufacture of routers, broadband modems, STBs for gaining access to internet, STBs for TV, digital video recorder (DVR)/network video recorder (NVR), CCTV camera/IP camera, lithium ion battery [other than those for mobile handsets] were being exempted.

    The excise duty on the above has been changed, falling from 12.5 per cent to four per cent.

    He also said excise duty on parts and components, subparts for manufacture of the above mentioned items was being exempted from the current 12.5 per cent.

    The service tax on the services of Information Technology software on media bearing RSP, are being exempted, provided appropriate Central Excise duty is paid with effect from 1 March.

    The mutual exclusiveness of levy of excise duty and service tax on information technology software [in respect of software recorded on media and “not for retail sale”] has been ensured by exempting from excise duty only that portion of the transaction value on which service tax is paid, with effect from 1 March. Thus, it remains at 14 per cent.

  • ACT continues to lead in wireline broadband internet additions in 2015: TRAI October 2015

    ACT continues to lead in wireline broadband internet additions in 2015: TRAI October 2015

    BENGALURU: South Indian broadband internet service provider Atria Convergence Technologies Private Limited (ACT) continued to lead in addition of new subscribers in wireline broadband internet services during the period between 31 December, 2014 and 31 October, 2015. ACT added 2.10 lakh net subscribers or 22.11 per cent of the all India additions during the period as per the Telecom Regulatory of India (TRAI) report for the month ended 31 October, 2015. As per the TRAI reports, as on 31 December, 2014, ACT had 6.1 lakh subscribers (3.98 per cent of all India subscribers) and it had 8.2 lakh subscribers (5.04 per cent of all India subscribers) as on 31 October, 2015. Hence, its growth has also been the highest in percentage terms at 34.43 per cent during the period.

    The top five players in India in the wireline broadband internet space in pecking order are the public sector Bharat Sanchar Nigam Limited (BSNL), Bharti Airtel Limited (Airtel), public sector Mahanagar Telephone Nigam Limited (MTNL), Atria Convergence Technologies Private Limited (ACT) and You Broadband (You BB). Among these five, only BSNL and Airtel could be termed national players at present. BSNL, Airtel and MTNL also provide wireline and mobile services while Airtel also has a direct to home (DTH) segment.

    Note: (1) 100,00,000 = 100 Lakh = 10 million = 1 crore

    (2) TRAI reports indicate data in millions of numbers up to two decimal places. Hence it is assumed in this report that a figure of 0.47 million (4.7 lakh) subscribers for You BB for July-2015 would be granular to the nearest 10,000. While percentages perforce have been mentioned up to two decimal places, the accuracy may vary, depending upon the exact number.

    (3) Industry sources say that TRAI numbers in the case of ACT for May-2015 are incorrect at 0.66 million and the correct number would be 0.693 million. This paper considers the number as 6.93 lakh or 0.693 million.

    (4) MSOs have a number of subsidiaries and alliances, hence broadband numbers are split as applicable. The consolidated subscription numbers of these entities could be larger. Hathway is a case in point.

    (5) Ortel’s numbers for Q3-2015 have been estimated from the numbers released by it for Q1-2015, Q2-2015, Q4-2015 and FY-2015.

    (6) The term ‘operating revenue’ in this paper indicates ‘total income from operations.’

    Please refer to Figure 1 below. Overall, during the 10 month period in CY-2015 until end October 2015, wireline broadband internet subscriber base in India grew by 6.2 per cent or by 9.5 lakh net new subscribers. During the period, wired broadband internet subscriber base increased from 153.2 lakh to 162.7 lakh. During the period, the combined share of wireline broadband internet subscribers of the top 5 players has dropped 246 basis points from 88.45 per cent as on 31 December, 2014 to 85.99 per cent as on 31 October, 2015. The drop in share between 30 September, 2015 and 31 October, 2015 was 31 basis points from 86.30 per cent to 85.99 per cent as on 31 October, 2015. Of the 9.5 lakh new all additions, 4.4 lakh (46.32 per cent of total additions) were added by the top five players. Compared to the all India growth of 6.2 per cent in subscribers, the top five players combined subscription numbers grew by 3.25 per cent.

    Telecom major Bharti Airtel Limited (Airtel) is not far behind ACT in subscriber additions during the 10 month period. Airtel has added two lakh net new subscribers or 21.05 per cent of the net new all India additions during the period. Its subscriber base grew two lakh (grew by 14.18 per cent) in the first 10 months of CY-2015. Airtel’s wireline broadband internet subscriber base grew from 14.1 lakh (9.20 per cent of the all India base) as on 31 December, 2014 to 16.1 lakh (9.90 per cent of the all India base) as on 31 October, 2015. While the share of subscribers of Airtel, ACT and You BB has been growing, the shares of the public sector BSNL and MTNL have fallen, either because of fall in number of subscribers or because of no growth in numbers. Please refer to Fig 2 below.

    MSOs’ contribution to broadband

    As mentioned above, the combined share of overall wired internet subscribers of the top five companies is declining, with other players increasing their contribution to wireline broadband subscription numbers.

    The decline between 31 December, 2014 and 31 October, 2015 was 246 basis points. Other ISPs’ share of subscribers has increased to the same extent. Among the ‘Others’ are included Cable TV MSOs. MSOs in India, which are looking at broadband revenues to prop up their cable revenue numbers because of the comparatively higher ARPUs from broadband internet services. We can only repeat the figures that we have mentioned in our earlier report Wired Broadband: ACT, Airtel lead growth in Sep 2015; MSOs’ broadband numbers increasing.

    MSOs have started reporting double digit increase in internet subscribers and revenue. Four MSOs – Hathway, Siti Cable, Ortel and Den added 1.09 lakh (25.34 per cent of total additions in Q2-2016 or the quarter ended 30 September, 2015) subscribers during that period as per their financial reports filed at the bourses. QoQ, the combined broadband subscribers in Q2-2016 added by the four MSOs increased by 58.36 per cent from 0.69 lakh added in Q1-2016. The third quarter of the current fiscal (Q3-2016) ended on 31 December, 2015 and companies will start filing their numbers over the next few weeks.

    Some MSOs’ broadband numbers from our previous report

    Broadband contributes in double digit percentages to the total incomes or operating revenue of two of the four companies – Hathway (about 25 per cent and growing) and Ortel (declined from 21.07 per cent in Q1-2015 to 16.80 per cent in Q2-2016). In the case of Siti Cable and Den, revenue from broadband services contributed to less than five per cent to their operating incomes. However, sources at Siti Cable say that the company will now be focusing at broadband internet services in a big way.

    Hathway reported broadband revenue of Rs 71.9 crore (26.24 per cent of operating revenue) in the current quarter, 58.4 per cent higher YoY than the Rs 45.4 crore (17.23 per cent of operating revenue), and 10.4 per cent more than the Rs 65.1 crore (24.62 per cent of operating revenue) in the immediate trailing quarter. Last quarter, the company said that it had added 50,000 broadband subscribers in Q1-2016, and claimed a broadband subscriber base of 4.6 lakh, of which 1.7 lakh were under Docsis 3.0. Hathway says that broadband ARPU increased 6.8 per cent QoQ to Rs 616 from Rs 577 and that its Docsis 3 consumer ARPU has reached Rs 750.

    Ortel’s broadband customers grew 8.9 per cent to 63,663 in Q2-2015 from 57,528 in Q2-2015 and grew 4.5 per cent from 60,900 in Q1-2016. Ortel’s broadband ARPU in Q2-2016 was Rs 395, in Q2-2015, it was Rs 398 and in Q1-2016, it was Rs 393. Ortel reported 11.7 per cent growth in YoY total broadband services revenue to Rs 8.1 crore (16.80 per cent of operating revenue) in the current quarter as compared to Rs 7.3 crore (19.89 per cent of operating revenue) and a 7.9 per cent QoQ growth from Rs 7.5 crore (17.40 per cent of operating revenue).

    Siti Cable says that it has added 16,950 broadband subscribers in Q2-2016, taking its broadband subscriber base to 91,450 from 74,500 in the previous quarter. Broadband revenue increased 50 per cent YoY in Q2-2106 to Rs 9.30 crore (3.30 per cent of operating revenue) from Rs 6.20 crore (3.95 per cent of operating revenue) and increased 3.3 per cent QoQ from Rs 9 crore (2.83 per cent of operating revenue).

    Den says that it has added 21,000 subscribers in Q2-2016 as compared to 12,000 in Q1-2016. Its total broadband subscriber base in Q2-2016 was 57,000 as compared to 35,000 in Q1-2016 and 16,000 in Q2-2015. Den’s broadband revenue increased 58 per cent in Q2-2015 to Rs 8.23 crore (3.03 per cent to operating revenue) as compared to the Rs 5.21 crore (1.96 per cent of operating revenue) in Q1-2016 and Rs 1.44 crore (0.49 per cent of operating revenue) in the corresponding year ago quarter.

  • DAS: A mirage that moves farther, the closer one gets to it

    DAS: A mirage that moves farther, the closer one gets to it

    New Delhi/Mumbai: When developed countries like the United States and the United Kingdom decided to adopt digital addressable systems (DAS), they knew there would be major road blocks.

    Not only did these countries decide to complete digitisation by 2017-end, but admitted that both analogue and DAS would have to co-exist for some time until all viewers realised the advantages of digitisation.

    In its effort to beat these bigger countries, India decided it would set out a deadline wherein analogue and DAS would not co-exist.

    The result was a mirage that was shown to most Indians and – as it happens with a mirage – the realisation became more distant as the deadlines approached.

    It was exactly a decade earlier (14 September, 2005) that the Telecom Regulatory Authority of India (TRAI) presented its first report on Digitisation of Cable Television. Five years later, in August 2010 it gave recommendations relating to DAS.

    However, it was only in April 2011 that the Ministry of Information and Broadcasting (MIB) finalised the schedule for digitisation. According to that decision, which was notified in November that year, the entire country was to have adapted to digital addressable cable systems by December 2014. The first phase covering the metros was to be completed by 31 March, 2012, Phase II covering cities with a population more than one million by 31 March, 2013, Phase III covering all urban areas (Municipal Corporations/Municipalities) by 30 September, 2014 and Phase IV covering the rest of India by 31 December, 2014.

    Since then, the deadlines have been pushed at least twice. The first was when Phase I was delayed by six months, whereas the second was when the current Government decided that the Phase III deadline would be extended to December 2015 and Phase IV to December 2016.

    And clearly at a time like this, it would be apt to quote these popular lines from Robert Frost’s poem made famous by the country’s first Prime Minister Jawaharlal Nehru – ‘The woods are lovely, dark, and deep, But I have promises to keep, And miles to go before I sleep.’

    Indeed there are miles to go even as Phase I in the metros claimed to be major success. But it is well known that DAS continued to be barred by a stay order of the Madras High Court, and there are large pockets in the other three metros (Mumbai, Delhi & Kolkata) where analogue TV continues to thrive. 

    Phase II also suffered in that many of the cities are still not digitised and this is evidenced by the large number of cases pending before the Telecom Disputes Settlement and Arbitration Tribunal (TDSAT).

    Keeping in mind ground level realities, the government initially contemplated merging the final two phases, but realised that this might lead to major embarrassment. Therefore, it was decided by the Narendra Modi led government to implement Phase III by the end of 2015 and the rest of the country in Phase IV by the end of 2016. The third phase includes 38.79 million television households spread across 630 districts and 7,709 urban areas.

    In a recent conversation with Indiantelevision.com, MIB additional secretary J S Mathur, who heads the Task Force for the final two phases, ruled out any possibility of extension of deadline. He said, “There is no reason for any extension of dates for completion of phase III. Work is proceeding as per schedule.”  

    However as the saying goes, there are many a slips between the cup and the lip. So even as the first deadline is barely four months away, there are many hurdles in the way that need to be crossed.

    Apart from several legal issues, the last Task Force itself laid bare many of these hurdles.

    SHORTAGE OF MSOs

    Although the Home Ministry has in principle decided to do away with security clearance for multi system operators (MSOs), the fact is that India still has not even touched the figure of 375 in the number of MSOs. As per the last report dated 20 August,2015, while 226 MSOs have 10-year licences, 146 have only provisional licences. It does not need a bright mind to figure out that the number stands out as a joke when one considers the number of television households in the country.

    SET TOP BOXES

    The country still does not have adequate STBs and it is claimed by many local cable operators (LCOs) that the STBs being supplied are those that are meant for direct-to-home (DTH) transmission and not cable and therefore create problems. The other option is to take cheap China-made STBs.

    Despite the Make in India campaign, very few manufacturers have come forward with proposals for reliable STBs. 

    The Consumer Electronics and Appliances Manufacturers Association (CEAMA) complained at the Task Force meeting that no major orders were being placed with it by MSOs. However, a representative of the CEAMA said, “There is little time to place orders if they want the STBs, which are required to be delivered before the cut-off date.”

    The FICCI annual survey of manufacturing shows that there has actually been a decline in the manufacture of electronic goods, despite the Make in India impetus. The manufacture of electronics – presuming these include broadcast equipment and STBs – and electrical came down from 75 per cent in the last quarter of 2013-14 to 70 per cent in the same period of 2014-15.

    LACK OF AWARENESS

    Clearly, this is a grey area, since many people in the country are not aware of the advantages of DAS. The last Task Force meeting stressed on the need to push up awareness through advertisements, workshops, and interactive sessions. There was even mention of a Chetna Yatra.  

    There is lack of communication even between the regulator TRAI and the stakeholders. A Task Force member from Assam said, “The regulatory bodies need to speed up their action. TRAI is supposed to launch its regional operations. There is no clear idea when that will happen. The system here in Assam is not aware of various rules and regulations and the operators do not have the affording power to take the legal battle to Delhi so they often succumb to injustice.”   

    INTER-CONNECT AGREEMENTS

    TRAI had recently asked all broadcasters and MSOs to make the Authority aware of any problems they were facing. However! there were very few complaints, because in most cases the matters are pending before TDSAT or courts of law.

    The interconnect agreement between the stakeholders of the ecosystem is pending even in DAS phase I and phase II areas. “People are not ready to spend in head-ends as there is no clear revenue model. There are distributors who have their favorite MSOs and there is a discrimination of revenue flow on the basis of that favouritism,” said an LCO. He further added “We want a transparent revenue model, which will only come after signing of the interconnect agreement.”

    DAS TARIFF

    In an order on 28 April subsequently upheld by the Supreme Court, TDSAT told TRAI that it “will be well advised to have a fresh look at the various tariff orders in a holistic manner and come out with a comprehensive tariff order in supersession of all the earlier tariff orders.”

    It had also said, “While doing so, it may consider all the agreements and relevant data available with it. It may consider differentiating between content, which is of a monopolistic nature as against that which is shown by other channels also. It may also consider classifying the content into premium and basic tiers.”  The Tribunal had struck down TRAI’s tariff orders.

    COMMERCIAL TARIFF

    TRAI has already begun a fresh exercise in the light of court orders in trying to determine the difference between commercial and private tariff. Following directions by TDSAT earlier this year that there was need for a fresh look at tariff orders, TRAI had issued a new paper on “Tariff issues related to Commercial Subscribers”. In the paper, TRAI asked commercial subscribers whether there is need to define and differentiate between domestic subscribers and commercial subscribers for provision of TV signals and the basis for such classification.

    PROBLEMS BETWEEN MSO AND DISTRIBUTORS

    There is no clear communication between the two very important stakeholders of the DAS ecosystem – the MSOs and distributors. Recently all Multi Screen Media MD channels were taken off Hathway due to internal issues between the two stakeholders. Additionally, Indusind Media and Communication Limited (IMCL) and India Cast are now going through disruption. IMCL informed its subscribers through a message: “Indiacast group is demanding steep increase in monthly subscription, which is commercially unviable, they are pressurizing us by running OSD on colors. IMCL is planning to take the legal recourse. Regret inconvenience caused to you and appreciate your support. Thanks IMCL team”

    MSO – LMO TUSSLES

    The lack of understanding is more prominent when it comes to the MSO and the last mile operators (LMO). The LMOs claim that they are never given their due. The differences are often taken to the regulatory bodies. In one such case, the Bombay High Court issued directions to TRAI to settle the Interconnect Agreement (ICA) issue between LMOs and MSOs within two weeks even as the MSOs believe that there is not enough transparency when it comes to the revenue models.     

    Progress, it is said, cannot be stopped. Similarly, DAS is bound to come in the country. What remains to be seen is whether in its race to catch up with the developed world, it will succeed in a smooth transition or lead to a mess that probably will linger on in courts of law, corridors of bureaucracy, or the one-upmanship of political parties. 

    digitisation