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Tag: app store

  • Boult turns up the volume on CX with Kapture integration

    Boult turns up the volume on CX with Kapture integration

    MUMBAI: In a world where every second counts, Boult Audio is making sure not a single beat is missed even in customer support. Boult Audio, one of India’s fastest-growing consumer electronics brands, has partnered with Kapture CX, a SaaS-based customer experience platform, to supercharge its customer support ecosystem. The move comes as Boult scales its operations with a sale every three seconds and over 3 crore units sold since its 2017 debut.

    With over 150 service centres across the country, the brand needed a powerful, centralised solution to handle the growing tempo of customer queries. Enter Kapture, a platform that brings together social, app, web and call support into a single dashboard, fine-tuned for today’s hyper-connected consumer.

    “As we grow at a rapid pace, ensuring seamless and efficient customer support is non-negotiable,” said Boult Audio co-founder Tarun Gupta. “Kapture CX has made a real impact across our support operations, improving productivity and creating smoother experiences for customers at every touchpoint.”

    The integration enables Boult to juggle multiple customer interactions across Instagram, Facebook, Whatsapp, Youtube, Play Store, App Store, and more all without missing a note. Thanks to automated ticketing, API-powered order tracking, and cloud telephony, customer issues now land in the right hands, with faster resolutions and fewer back-and-forths.

    “This collaboration is a milestone,” said Kapture CRO Gaurav Juneja. “Boult is a brilliant example of a brand pushing the envelope in both innovation and service. With our real-time insights, multichannel automation and agent-friendly tools, we’re excited to help them keep their CX pitch perfect.”

    From agent productivity dashboards to built-in knowledge bases and vernacular content support, Kapture equips Boult with the data and tools needed to fine-tune support in every region. Even past service records from legacy systems are carried forward ensuring that every customer story, from warranty woes to tracking troubles, stays intact.

    With this high-decibel integration, Boult Audio isn’t just selling gadgets, it’s orchestrating a symphony of support.

  • Sony Sab rolls out Tenali Rama-inspired mobile game

    Sony Sab rolls out Tenali Rama-inspired mobile game

    MUMBAI:  Do you have a brain that goes clackety-clack and resolves the most difficult of situations just like  that historical figure Tenali Rama? Fans and folks are about to find out.  

    Following the success of its popular show Tenali Rama, Sony Sab has introduced an engaging mobile game inspired by the witty and resourceful protagonist. The game, available on iOS and Android, invites players to assist Tenali Rama on a mission to protect Vijayanagar after his banishment.

    The single-player, tile-matching puzzle game features a progressive storyline with dynamic map levels, rewarding players for solving clever puzzles and overcoming obstacles.

    Sony Sab marketing head Vaishali Sharma said, “The Tenali Rama game is a fresh extension of the show, offering fans an immersive way to engage with the character’s wit and wisdom. It reflects our commitment to delivering meaningful and interactive experiences.”

    Artoon Games  CEO Sani Trivedi added, “It was a pleasure collaborating with Sony Sab Tenali Rama is a beloved figure known for his creativity and intelligence, and this game captures his journey in a thrilling format.”
    The game is now available for download on mobile app stores

  • ‘Land of Goals’ the new mobile game that mixes football with adventure

    ‘Land of Goals’ the new mobile game that mixes football with adventure

    Mumbai:  LALIGA Entertainment, the publisher and developer behind presents ‘Land of Goals’. In this new video game, players have the opportunity to face their favourite LALIGA players and even team up with them, immersing themselves in a virtual world full of challenges and magic.

    This game is characterised by a series of features that set it apart from the multitude of football video games available. It includes a career mode where users have to train and test their skills with the ball. Either going head to head (1v1) against the LALIGA stars or controlling a team of three (3v3) where the user, with their avatar, will be joined by two LALIGA stars to complete their winning team.

    The new video game, ‘Land of Goals’, combines the passion of football with a challenging adventure experience based on the worlds at PortAventura World. In addition to being able to challenge and team up with several LALIGA stars, the game is characterised by a series of features that make it stand out from the multitude of mobile football video games available. It features a career mode at launch where users have to complete the various levels available.

    In Career Mode, players begin an exciting adventure through different maps based on the various worlds at PortAventura World, each with its own unique challenges. Progressing through the game involves unlocking and clearing each map in order, while facing increasingly difficult tasks.

    Additionally, users will be able to equip themselves and improve their skills, choosing from the jerseys of their favourite LALIGA club to the most original customisable items that will make the football experience completely innovative. Users will want to get their hands on all the different items available – the team behind the video game have stated. Furthermore, they add that all the customisable items are inspired by the fantasy of PortAventura World to make the experience even more incredible. There won’t just be LALIGA and PortAventura World content available, but much more to help transport users to new dimensions of playing football.

    So far, Land of Goals had been released on Google Play and the App Store in Argentina, Denmark, Mexico and Sweden, which were selected as key markets for the softlaunch due to their unique characteristics.

    LALIGA Entertainment indicated that the softlaunch in these markets has been key to improving the product in preparation for the much-anticipated full launch.

  • Creative Monkey Games wins Best Gaming Startup of the Year Award by FICCI

    Creative Monkey Games wins Best Gaming Startup of the Year Award by FICCI

    Mumbai: Creative Monkey Games, a leading mobile gaming platform, has been honoured with the prestigious ‘Best Gaming Startup of the Year’ Award at the FICCI-Bionic enabled – Future Innovation Reskilling Start-up Transformation (FIRST) 2023 Summit and Awards. This recognition underscores Creative Monkey Games’ exceptional contributions to the gaming industry and its commitment to providing immersive and innovative gaming experiences.

    The FICCI-FIRST Summit and Awards, held in Chennai, celebrated Creative Monkey Games for its remarkable journey in the world of mobile gaming. The Company has gained worldwide acclaim, boasting over 40 million downloads globally and a diverse collection of more than 50 games.

    Creative Monkey Games CEO, co-founder & technology entrepreneur Deepak Aravind, expressed his excitement about receiving the award, stating, “This recognition by FICCI is a testament to the hard work and dedication of our entire team at Creative Monkey Games. Kavitha and Me founded this Company with a vision to offer the best mobile gaming experiences globally, and I am thrilled to see that vision come to life. We are committed to pushing the boundaries of mobile gaming with innovative ideas and captivating content.”

    Creative Monkey Games has emerged as a frontrunner in the cricket gaming category, with titles such as World Cricket Battle 2 and Cricket Gangsta™ gaining immense popularity among players worldwide. These games offer fun-filled gameplay, cutting-edge graphics, intuitive controls, and dynamic features that redefine the mobile gaming experience. Furthermore, Creative Monkey Games is set to revolutionise the e-Sports industry by introducing Gully Cricket, a move that is expected to elevate the gaming industry to new heights.

    Creative Monkey Games operates on a Freemium model, allowing users to download games for free from both the App Store and Google Play Store. The company generates revenue through in-app purchases, subscriptions and advertisements, making it accessible to a wide range of gamers.

  • Netflix to make mobile game titles available on App Store for iOS users: Reports

    Netflix to make mobile game titles available on App Store for iOS users: Reports

    Mumbai: Earlier this month, Netflix announced that it is making four mobile gaming titles available to Android OS subscribers worldwide. The company is working on an iOS version however Apple’s App Store policies may prevent it from making these games available via its app.

    App Store policies bar third-party apps from functioning as a centre for games. Netflix’s mobile games are currently available on Android via a dedicated tab on the Netflix app and users are only able to launch the games from within the app. These games have to be downloaded individually from the Google Play Store.

    According to a report by ANI, Netflix plans to skirt Apple’s policies by making its games available via the App Store. This means that the games won’t be downloadable or playable via the Netflix app. Users will only be able to launch them from there.  

    Other platforms such as Facebook have got around these policies by developing a web app for their games. Cloud gaming services such as Xbox Cloud Gaming, Nvidia Geforce Now, and Google Stadia have been unable to offer their games from within their apps.

  • Eros Now, Oppo partner to provide smartphone users with premium content

    Eros Now, Oppo partner to provide smartphone users with premium content

    Mumbai: Eros International Plc-owned Eros Now has partnered with Oppo mobile phones to give access to its massive content library consisting over 12,000+ movie titles, original shows, music videos and short-format content on Eros Now Quickie on the Oppo App store.

    At a time when mobile consumption is growing exponentially, OTT platforms have emerged as the biggest gainers. Consumers have spent three hours more on their mobile phones in the week ended 27 March, 2020, as per the recent Barc India-Nielsen report.

    The partnership between Eros Now and Oppo further accelerates this growth by offering users seamless access to premium content on their smartphones. As part of the deal, Oppo users can avail a one-month free subscription to Eros Now services.

    This alliance is a result of Eros Now's and Oppo’s shared vision to enhance consumers’ viewing experience. Eros Now’s robust content line-up delivered on Oppo handsets’ high-quality display caters to consumers’ demand for the superior binge-viewing experience. Also, with this deal, Eros Now further expands reach by offering a superior streaming experience for Oppo’s user base in India.

    Eros Now CEO Ali Hussein said: “Strategic partnership, robust content line-up and superior-tech backend has fast-tracked Eros Now’s growth story. The association with Oppo, a leader in the smartphone market, enables us to deliver enhanced viewing experience to our existing and potential consumers using Oppo handsets. The inclusion of Eros Now App adds value to the services offered on the Oppo App store by providing consumers with the best of online streaming.”

    Yajun, country manager – OPPO mobile internet business, said: "We are delighted to welcome Eros Now to team up with App Market. App Market is a safe, secure, and easy to use platform. We value such partnerships which strengthen our association with developers like Eros Now to provide rich content & services to our user base."

  • NBA and Dream11 to bring fantasy basketball to India

    NBA and Dream11 to bring fantasy basketball to India

    MUMBAI: The National Basketball Association (NBA) and Dream11 today announced a partnership making Dream11 an official fantasy partner of the NBA in India.

    Beginning this season, the NBA and Dream11 will introduce an official NBA daily fantasy game, which allows fans to simulate the role of an NBA general manager. In daily fantasy, fans create virtual teams of NBA players and accumulate points based on their selected players’ statistics in real life.

    The free-to-play game will offer a variety of prizes as rewards, including NBAStore.in gift cards, NBA merchandise, Dream11 game bonuses, and the opportunity to win a trip to the U.S. to attend the 2018 NBA Finals.

    “We are excited to partner with the NBA to add basketball to our growing set of fantasy sports offerings,” said Dream11 CEO & Co-Founder Harsh Jain. “Fans of the official NBA fantasy game will enjoy a fast and responsive platform which delivers a rich user experience. We believe that avid and casual fans alike will enjoy this simple and easy to understand way of engaging with the NBA.”

    “The official NBA fantasy game with Dream11 will be a great platform for fans to engage with the league alongside millions of NBA fans,” said NBA India Managing Director Yannick Colaco. “Fantasy basketball provides an engaging fan experience and can help drive tune in to our NBA game broadcasts on Sony SIX and Sony Ten 3.”

    The official NBA fantasy game will reside on NBA.com, the NBA’s official digital destination in India.

    Follow the NBA on Facebook (Facebook.com/NBAIndia), Twitter (@NBAIndia) and Instagram (@NBAIndia), and download the NBA App on iOS and Android for the latest news, updates, scores, stats, schedules, videos and more.

  • Hotstar becomes first ‘Made in India’ platform to reach 100-m downloads in two yrs

    MUMBAI: Hotstar is the first ‘Made in India platform’ to cross 100 million downloads on Google Play Store, and it has raced to this milestone in two years.

    Over the last two years, Hotstar has been consistently blazing the trail on setting new benchmarks for a consumer Internet company. From being the fastest growing platform in the world to introducing technological innovations in streaming, Hotstar has been the pioneer in opening up the premium video category in India.

    This week, Hotstar shattered yet another ceiling. It became the first local service to cross 100 million downloads on the Google Play Store. On the Play Store downloads chart, the online video platform has raced far ahead of many other consumer Internet companies in India, including e-commerce services like Amazon India and Flipkart, taxi ride services like Ola, payment apps like Paytm, and even news services like Times of India, NDTV and Dailyhunt. Almost all of Hotstar’s downloads have come from India. The service reached this milestone within just 2 years of its launch in 2015.

    Across the Play Store, App Store and other Android app stores cumulatively, Hotstar has crossed more than 200 million downloads since launch.

    The service also announced recently that it has emerged as the primary screen for VIVO IPL 2017 in India’s top cities, those with more than a million in population. In a newspaper announcement last week, Hotstar revealed massive growth in viewership over the previous year, including a five times increase in watch time and a 12 times increase in concurrent viewership on the platform.

  • Baidu India to hold International university marketing competition

    Baidu India to hold International university marketing competition

    MUMBAI: Baidu’s India office today announced its participation in Baidu Inc.’s first International University Marketing Competition. The competition, which aims to empower the next generation of marketers, will be open to university students in India, China and Indonesia.The Indiaportion of the campaign will encourage local university students tocreateshort marketing videosfor a chance to intern at Baidu’s New Delhi office, and visit the company headquarters in Beijing.

    The competition was formally announced at an opening ceremony in Beijing on 16 May. In addition to India, the competition willalso be open to students in China and Indonesia.“The Internet is changing the world quickly, and there’sa huge need for digital marketing talent,” said Baidu’s Educational Business Unit general manager Zhang Gao. “The International University Marketing Competition is a platform for all students to put their best foot forward and showcase their creative ideas”.

    To participate in the India campaign, university students will first need to create a video on Baidu’s new video app Talebox. Outstanding videos will then be shared on Baidu’s app store MoboMarket and held to a public vote to select the final winners. The India competition will be held from August 1st to September 30th, 2016.

    The Baidu India team plans to visitup to 100 universities across India duringAugust and September to raise awareness for the campaign and engage with local students. The planned visits will cover universities inmany major Indian cities, including New Delhi, Mumbai, Pune, Bangalore, Chennai, Kolkata, Kanpur, Ahmedabad and Hyderabad.

    For more information on how to take part in the competition, please follow the Baidu India Facebook page at: https://www.facebook.com/baiduindia/

  • Baidu India to hold International university marketing competition

    Baidu India to hold International university marketing competition

    MUMBAI: Baidu’s India office today announced its participation in Baidu Inc.’s first International University Marketing Competition. The competition, which aims to empower the next generation of marketers, will be open to university students in India, China and Indonesia.The Indiaportion of the campaign will encourage local university students tocreateshort marketing videosfor a chance to intern at Baidu’s New Delhi office, and visit the company headquarters in Beijing.

    The competition was formally announced at an opening ceremony in Beijing on 16 May. In addition to India, the competition willalso be open to students in China and Indonesia.“The Internet is changing the world quickly, and there’sa huge need for digital marketing talent,” said Baidu’s Educational Business Unit general manager Zhang Gao. “The International University Marketing Competition is a platform for all students to put their best foot forward and showcase their creative ideas”.

    To participate in the India campaign, university students will first need to create a video on Baidu’s new video app Talebox. Outstanding videos will then be shared on Baidu’s app store MoboMarket and held to a public vote to select the final winners. The India competition will be held from August 1st to September 30th, 2016.

    The Baidu India team plans to visitup to 100 universities across India duringAugust and September to raise awareness for the campaign and engage with local students. The planned visits will cover universities inmany major Indian cities, including New Delhi, Mumbai, Pune, Bangalore, Chennai, Kolkata, Kanpur, Ahmedabad and Hyderabad.

    For more information on how to take part in the competition, please follow the Baidu India Facebook page at: https://www.facebook.com/baiduindia/