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TRAI releases recommendations for privacy & protection of consumer data

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MUMBAI: The Telecom Regulatory Authority of India (TRAI) has come out with its recommendations on ‘Privacy, security and ownership of data in the telecom sector’.

It says that since digital ecosystems that collect user data are just custodians and don’t have privacy rights over it, TRAI recommends that a study should be undertaken to formulate the standards for annonymisation/ de-identification of personal data generated and collected in the digital ecosystem.

All entities in the digital ecosystem, which control or process the data, should be restrained from using meta-data to identify individual users. The existing framework for protection of the personal information/ data of telecom consumers is not sufficient. Therefore, to protect telecom consumers against the misuse of their personal data by the broad range of data controllers and processors in the digital ecosystem, all entities in the digital ecosystem, which control or process their personal data should be brought under a data protection framework.

Till a government notified law is passed, the existing rules/ licence conditions applicable to TSPs for protection of users’ privacy should be made applicable to all the entities in the digital ecosystem.

Consumers should be given the right to choice, notice, consent, data portability, and right to be forgotten. The right to data portability and right to be forgotten being restricted rights should be subjected to applicable restrictions.

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Multilingual, easy to understand, unbiased, short templates of agreements/ terms and conditions should be made mandatory for all the entities in the digital eco-system for the benefit of consumers. Consumer awareness programs be undertaken to spread awareness about data protection and privacy issues so that the users can take well informed decisions about their personal data.

Data controllers should be prohibited from using ‘pre-ticked boxes’ to gain users’ consent. Clauses for data collection and purpose limitation should be incorporated in the agreements. Devices should disclose the terms and conditions of use in advance, before sale of the device. It should be made mandatory for the devices to incorporate provisions so that user can delete pre-installed applications if he/she so decides. Also, the user should be able to download the certified applications at his own will and the devices should in no manner restrict such actions by the users.

To ensure the privacy of users, National Policy for encryption of personal data, generated and collected in the digital ecosystem, should be notified by the government at the earliest. For ensuring the security of the personal data and privacy of telecommunication consumers, personal data of telecommunication consumers should be encrypted during the motion as well as during the storage in the digital ecosystem. Decryption should be permitted on a need basis by authorised entities in accordance to consent of the consumer or as per requirement of the law.

A common platform should be created for sharing of information relating to data security breach incidences by all entities in the digital ecosystem including telecom service providers. It should be made mandatory for all entities in the digital ecosystem including all such service providers to be a part of this platform. Data security breaches may take place in-spite of adoption of best practices/ necessary measures taken by the data controllers and processors. Sharing of information concerning to data security breaches should be encouraged and incentivised to prevent/ mitigate such occurrences in future.

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Zabeen signs off from TV9 after shaping the network’s public voice

Communications leader exits after three years spanning MD office strategy and media outreach.

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MUMBAI: After more than three years of shaping the message behind the microphone, Sana Zabeen has moved on from TV9 Network, closing a chapter that saw her play a central role in the broadcaster’s communications and media strategy.

Zabeen most recently served as lead of PR and communication and media relations, a role she took on in April 2024. From the managing director’s office, she steered brand communication, managed media engagement and sharpened institutional messaging at a time when news networks have been under constant public and industry scrutiny.

Before that, she worked in communication and outreach within the MD’s office between January 2023 and April 2024, contributing to strategic positioning and stakeholder communication as the network expanded its footprint and narrative.

Her exit marks the end of a stint that built on a diverse media and marketing career. Prior to joining TV9, Zabeen was head of content and marketing at Nikology, where she led brand-led content strategies, media positioning and revenue-focused communication initiatives.

She has also held leadership roles at Bada Business Pvt. Ltd. as senior project manager, and spent over five years at Times Network, working in branded content and collaborating closely with marquee advertisers on integrated media solutions.

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Earlier in her career, Zabeen was associate producer at CNBC TV18, where she produced large-format branded properties and business features. She began her journalism journey as a correspondent covering enterprise technology with Web18 and Mobile18, laying a reporting foundation that later informed her strategic communications work.

As Zabeen turns the page, her trajectory reflects a professional who has moved fluidly between newsroom, branded content and boardroom communication, a mix that has become increasingly valuable in today’s media ecosystem.

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TVF appoints Amritansh Vajpeyee as associate producer/ head – new initiatives, strategy, IP & growth

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MUMBAI: The Viral Fever (TVF) has handed a wider mandate to Amritansh Vajpeyee, elevating him to associate producer and head of new initiatives, strategy, IP and growth, as the digital studio sharpens its push on original intellectual property and scalable formats.

The move crowns a swift in-house ascent. Vajpeyee has spent over three years at TVF, working across the president’s office, the executive producer’s office and development and innovation, before a stint as AVP. Each role tightened his grip on the levers of content, strategy and incubation inside one of India’s most influential youth-focused studios.

Before TVF, Vajpeyee built a hybrid profile straddling storytelling and law. He wrote for Pratilipi, trained in entertainment law at DSK Legal and handled IP-focused roles at TINNUTS and research centres linked to NLSIU Bengaluru. Early internships at SVF Entertainment and Hoichoi added on-ground exposure to production ecosystems, while a brief stint at Bharat Heavy Electricals Limited rounded out a varied start.

For TVF, the elevation signals a preference for home-grown leaders who understand both the creative and commercial maths of streaming. For Vajpeyee, it is a bet that breadth beats linearity in the creator economy.

As platforms chase durable franchises over fleeting hits, TVF is doubling down on people who can spot, shape and scale ideas. Vajpeyee now sits at that crossroads—where scripts meet spreadsheets and IP is the real star.

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Sanjeev Sharma appointed head of government sales at ABP Network

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NOIDA: ABP Network has strengthened its government-facing business with the appointment of Sanjeev Sharma as head of government sales, adding an experienced hand to its senior commercial leadership.

Sharma joins the broadcaster after a stint of over a year at Zee Media, where he served as business head for government sales. There, he worked closely with public sector advertisers and agencies, navigating the intersection of policy, media strategy and large-scale outreach.

In his new role at ABP Network, Sharma will be responsible for driving government advertising initiatives across the group’s platforms, aligning public communication goals with the network’s expansive news and digital footprint.

Sharma brings with him nearly three decades of experience in sales and marketing. Over the years, he has held senior leadership roles across the media and pharmaceutical sectors, working with prominent organisations including Network18 Media, Star India, Reliance Broadcast Network, Nicholas Piramal and Zydus Cadila.

At ABP Network, Sharma is expected to play a key role in sharpening the group’s government sales strategy, ensuring it speaks clearly, consistently and effectively to one of the media industry’s most influential stakeholders.

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