News Headline
TRAI, STPI hold pre-summit event on AI in telecommunications
NEW DELHI: Artificial intelligence is no longer a buzzword waiting for its moment in Indian telecom. That moment, regulators and industry leaders agreed, is already here.
The Telecom Regulatory Authority of India, in partnership with Software Technology Parks of India, hosted a pre-summit event in New Delhi on AI in telecommunications, setting the tone for the India AI Impact Summit 2026. Held at the STPI conference facility in East Kidwai Nagar, the meet drew policymakers, telecom operators, technology firms, startups and researchers to explore how AI is quietly but decisively rewiring networks and customer experience.
The day began with a ceremonial lamp lighting by senior TRAI and STPI officials, signalling both tradition and transformation. In his opening remarks, STPI director general Arvind Kumar summed up the shift neatly, saying telecom networks have evolved from being mere pipes into intelligent systems. He underlined the need for AI-led innovation ecosystems that bring together startups, academia and industry, adding that the 2026 summit would offer a roadmap for responsible and meaningful AI adoption.
TRAI secretary Atul Kumar Chaudhary followed by highlighting AI’s growing role in improving service quality, while stressing the need for regulatory frameworks that encourage innovation without losing sight of ethics and consumer protection.
The central message came from TRAI chairman Anil Kumar Lahoti, who described AI as a foundational capability for the next phase of India’s telecom journey. From network automation to spam detection, he said, AI is already shaping how services are delivered at scale. The real challenge now is governance. How AI is designed and deployed will decide whether telecom services remain trusted, inclusive and resilient. Transparency, accountability and fairness, he noted, must guide every application.
Special addresses from senior officials of MeitY, Coai, C-Dot and IIT Gandhinagar reinforced the call for collaboration, indigenous AI research and capacity building to support future-ready networks.
Technical sessions brought the discussion down to ground level. Speakers showcased how AI-driven predictive maintenance, traffic optimisation and anomaly detection are helping operators move from firefighting to self-healing networks, especially as 5G and fibre roll out across the country. Use cases ranged from intelligent network slicing and fraud prevention to AI-native architectures built for performance, security and regulatory compliance.
Another session focused on responsible AI in customer-facing services. Discussions covered personalised plans, smarter data packs and targeted offers, alongside AI tools to detect spam calls and filter unsolicited messages. Throughout, participants stressed the importance of data privacy, consumer trust and reducing false positives.
The event concluded on a lighter note, with saplings presented to speakers, but its message was clear. As India prepares for the AI Impact Summit 2026, the telecom sector is already stepping into an AI-powered future, one that aims to be smarter, safer and firmly centred on the consumer.
iWorld
Netflix celebrates a decade in India with Shah Rukh Khan-narrated tribute film
MUMBAI: Netflix is celebrating ten years in India with a slick anniversary film voiced by Shah Rukh Khan, a nostalgic sprint through a decade that rewired how the country watches stories. The campaign doubles as both tribute and reminder: streaming did not just enter Indian homes, it quietly rearranged them.
Roll back to 2016 and television still dictated schedules. Viewers waited weeks, sometimes months, for favourite films to appear on prime time. Family-friendly filters narrowed options further, and piracy often filled the gaps. Then Netflix arrived, softly but decisively, carrying a catalogue of international titles rarely seen in Indian theatres and placing them a click away. Old blockbusters and new releases suddenly coexisted on the same digital shelf.
The platform’s real inflection point came in 2018 with Sacred Games, a breakout series that refused to dilute India’s grit for global comfort. Audiences embraced its unvarnished tone, signalling readiness for stories that did not need box-office validation or censorship compromises. What followed was a steady procession of relatable narratives. Competitive-exam anxiety fuelled Kota Factory. College relationships unfolded in Mismatched. Everyday pressures, not grand spectacle, proved bankable.
Language barriers thinned as foreign series arrived with Hindi, Tamil and Telugu dubbing, expanding viewership beyond urban English-speaking pockets. Marketing mirrored the shift. For global releases such as Squid Game, Netflix leaned on regional creators and influencers to localise buzz and make international content feel native.
The library widened beyond fiction. Documentaries stepped out of festival circuits into living rooms. Stand-up comedians found scale. Established filmmakers, including Sanjay Leela Bhansali with Heeramandi, embraced the platform’s long-form canvas. Subscriber numbers swelled to 12.37 million in India, according to Demandsage, and behaviour followed suit. Late-night binges became routine. Friday release rituals loosened. Watch parties turned solitary screens into social events.
Economics demanded adjustment. Early subscription pricing carried a premium aura that deterred many households. Over time, Netflix recalibrated plans to align with Indian spending sensibilities, conceding that accessibility is as critical as content. To extend momentum around marquee titles, the platform also experimented with split-season releases, stretching anticipation and watch time.
The anniversary film, narrated by Shah Rukh Khan, captures the linguistic shift that mirrors the cultural one: from “Netflix pe kya dekha?” to “Netflix pe kya dekhein?” The question moved from recounting the past to planning the next binge. In ten years, Netflix morphed from foreign entrant to familiar fixture, exporting Indian stories abroad while importing global ones home. The remote no longer waits; it chooses, clicks and moves on. In the streaming age, patience is out, playlists are in, and the next episode is always one tap away.
Brands
Delhivery chairman Deepak Kapoor, independent director Saugata Gupta quit board
Gurugram: Delhivery’s boardroom is being reset. Deepak Kapoor, chairman and independent director, has resigned with effect from April 1 as part of a planned board reconstitution, the logistics company said in an exchange filing. Saugata Gupta, managing director and chief executive of FMCG major Marico and an independent director on Delhivery’s board, has also stepped down.
Kapoor exits after an eight-year stint that included steering the company through its 2022 stock-market debut, a period that saw Delhivery transform from a venture-backed upstart into one of India’s most visible logistics platforms. Gupta, who joined the board in 2021, departs alongside him, marking a simultaneous clearing of two senior independent seats.
“Deepak and Saugata have been instrumental in our process of recognising the need for and enabling the reconstitution of the board of directors in line with our ambitious next phase of growth,” said Sahil Barua, managing director and chief executive, Delhivery. The statement frames the exits less as departures and more as deliberate succession, a boardroom shuffle timed to the company’s evolving scale and strategy.
The resignations arrive amid broader governance recalibration. In 2025, Delhivery appointed Emcure Pharmaceuticals whole-time director Namita Thapar, PB Fintech founder and chairman Yashish Dahiya, and IIM Bangalore faculty member Padmini Srinivasan as independent directors, signalling a tilt towards consumer, fintech and academic expertise at the board level.
Kapoor’s tenure spanned Delhivery’s most defining years, rapid network expansion, public listing and the push towards profitability in a bruising logistics market. Gupta’s presence brought FMCG and brand-scale perspective during a period when ecommerce volumes and last-mile delivery economics were being rewritten.
The twin exits, effective from the new financial year, underscore a familiar corporate rhythm: founders consolidate, veterans rotate out, and fresh voices are ushered in to script the next chapter. In India’s hyper-competitive logistics race, even the boardroom does not stand still.
MAM
Meta appoints Anuvrat Rao as APAC head of commerce partnerships
At Locofy.ai, Rao helped convert a three-year free beta into a paid engine, clocking 1,000 subscribers and 15 enterprise clients within ten days of launch in September 2024. The low-code startup, backed by Accel and top tech founders, is famed for turning designs into production-ready code using proprietary large design models.
Before that, Rao founded generative AI venture 1Bstories, which was acquired by creative AI platform Laetro in mid-2024, where he briefly served as managing director for APAC. Alongside operating roles, he has been an active investor and advisor since 2020, backing startups such as BotMD, Muxy, Creator plus, Intellect, Sealed and CricFlex through a creator-economy-led thesis.
Rao spent over eight years at Google, holding senior partnership roles across search, assistant, chrome, web and YouTube in APAC, and earlier cut his teeth in strategy consulting at OC&C in London and investment finance at W. P. Carey in Europe and the US.
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