iWorld
Lockdown binge-watching a boon for OTT
MUMBAI: This unprecedented crisis called COVID-19 has turned out to be a blessing in disguise for OTT platforms. With people locked indoors, the only refuge has been their smartphones, giving way to, possibly, the next wave of growth for OTT companies. New-age entertainers, such as ZEE5, MX Player, Voot, Netflix and Amazon Prime Video, seem to be the obvious beneficiaries as people stay cocooned in the comforts of their homes for weeks.
Will ad and subscription revenue go up along with the viewership?
According to the BARC-Nielsen report, the time spent on smartphones, the main device to consume online content in India, has increased by almost three hours per week in week 2 of COVID-19 disruption. Time spent on video streaming apps also grew by 11 per cent which was driven by original series and movies. Hence data has proved what experts predicted at the beginning of the crisis.
“There will be an impact on all industries. OTT is one of the few sectors which will have a silver lining. Bandwidth for data consumption for telcos will also shoot up. A lot of reality shows and soap-operas which are on a running model have suddenly dried up for short to mid-term and TV channels have to show alternate content. However, when you are confined at home, content consumption both on TV and OTT will go up dramatically. While the supply chain has certainly been affected, content creators and media players will have to be smart enough to see how they build their business continuity plan of content and how they maximise the increased TV or OTT viewership,” says PwC India media, entertainment and sports advisory, partner and leader Raman Kalra.
SBICap Securities institutional equity research head Rajiv Sharma reaffirms that this is a great thing for the sector. He believes the industry will see a quantum jump in OTT viewership and consumption. Sharma adds that while TV channels are running out of content, OTT platforms have a lot of content which has not yet been consumed by all viewers. According to him, some platforms like Netflix can always have more English content. He, however, reminds that if the lockdown gets prolonged to three to six months, then OTT platforms too will struggle to churn out fresh content.
Sharma adds that movies can play a role here. Those that were slated for a theatrical release, but had to be called off due to the current situation, can be released digitally through OTT platforms. Irrfan Khan-starrer Angrezi Medium had a short run in theatres before it decided to make its digital debut on Disney+ Hotstar.
Kalra believes that the situation could even boost subscription for OTT platforms. As more people consume content, some of them will get converted into paid subscribers, bringing in revenue to the digital medium. Sharma also believes that these new subscribers will rake in the moolah for OTT platforms once the situation stabilises.
The next 90 days will witness growth for the space, according to Sharma. Ad spends will shift to digital, but at a lower rate than the normal. According to him, overall ad sales combining TV and digital may decline by 15-20 per cent if COVID-19 disrupts the business for more than 30 days.
“With this surge in traffic, telecom operators are struggling to provide adequate bandwidth. When bandwidth consumption reaches the threshold, the user experience gets affected. At this point, companies wouldn’t want to show ads because that will put an extra burden. Currently, ad-dollar is down and no brands want to push them. The only ones that can break through are those that can create relevant content around COVID-19,” says DigitalKites senior vice president Amit Lall says.
The promise of innovative offerings
Eyeing opportunities, some platforms have opened up their premium content for free viewing during this period. Some others are trying to push their content to television or partnering with payment gateways. These are inorganic growth mechanisms that are being targetted.
Amazon Prime Video has brought out a special catalogue of children and family content, available for free; and ZEE5 has also made an array of premium content available on the AVOD side. Eros Now is offering a free two-month subscription. Three of Alt Balaji's shows are being run on Zee TV.
While media planners laud the social cause behind these moves, they also mention that this is a big opportunity for the SVoD players to get consumers to sample premium content. Media professional Lalit Agrawal says that this sampling will help consumers make an informed choice about the quality of content when they would want to subscribe in the future after the turmoil is over.
Lall says, “For two to three months, consumers will get to taste the content and since everybody has a sizable inventory in terms of content, once viewers are habituated, they can stick. These people who are now getting into the wheel will move up to pay.”
Indeed, this phase, caused by a sudden change in lifestyle, is scripting a new chapter for online content with more consumers adapting to streaming services and existing ones increasing the uptake and sampling more platforms. Both AVOD and SVOD platforms will try to convince new floating users with not only great content but also volume.
iWorld
Netflix celebrates a decade in India with Shah Rukh Khan-narrated tribute film
MUMBAI: Netflix is celebrating ten years in India with a slick anniversary film voiced by Shah Rukh Khan, a nostalgic sprint through a decade that rewired how the country watches stories. The campaign doubles as both tribute and reminder: streaming did not just enter Indian homes, it quietly rearranged them.
Roll back to 2016 and television still dictated schedules. Viewers waited weeks, sometimes months, for favourite films to appear on prime time. Family-friendly filters narrowed options further, and piracy often filled the gaps. Then Netflix arrived, softly but decisively, carrying a catalogue of international titles rarely seen in Indian theatres and placing them a click away. Old blockbusters and new releases suddenly coexisted on the same digital shelf.
The platform’s real inflection point came in 2018 with Sacred Games, a breakout series that refused to dilute India’s grit for global comfort. Audiences embraced its unvarnished tone, signalling readiness for stories that did not need box-office validation or censorship compromises. What followed was a steady procession of relatable narratives. Competitive-exam anxiety fuelled Kota Factory. College relationships unfolded in Mismatched. Everyday pressures, not grand spectacle, proved bankable.
Language barriers thinned as foreign series arrived with Hindi, Tamil and Telugu dubbing, expanding viewership beyond urban English-speaking pockets. Marketing mirrored the shift. For global releases such as Squid Game, Netflix leaned on regional creators and influencers to localise buzz and make international content feel native.
The library widened beyond fiction. Documentaries stepped out of festival circuits into living rooms. Stand-up comedians found scale. Established filmmakers, including Sanjay Leela Bhansali with Heeramandi, embraced the platform’s long-form canvas. Subscriber numbers swelled to 12.37 million in India, according to Demandsage, and behaviour followed suit. Late-night binges became routine. Friday release rituals loosened. Watch parties turned solitary screens into social events.
Economics demanded adjustment. Early subscription pricing carried a premium aura that deterred many households. Over time, Netflix recalibrated plans to align with Indian spending sensibilities, conceding that accessibility is as critical as content. To extend momentum around marquee titles, the platform also experimented with split-season releases, stretching anticipation and watch time.
The anniversary film, narrated by Shah Rukh Khan, captures the linguistic shift that mirrors the cultural one: from “Netflix pe kya dekha?” to “Netflix pe kya dekhein?” The question moved from recounting the past to planning the next binge. In ten years, Netflix morphed from foreign entrant to familiar fixture, exporting Indian stories abroad while importing global ones home. The remote no longer waits; it chooses, clicks and moves on. In the streaming age, patience is out, playlists are in, and the next episode is always one tap away.
e-commerce
Tulasi Mohan Padavala elevated to Associate Director at Blinkit
Gurugram: Blinkit has elevated Tulasi Mohan Padavala to associate director, capping a three-year climb inside the quick-commerce firm and signalling confidence in an executive steeped in ecommerce, category management and on-ground sales execution.
Padavala shared the update publicly, saying he was “happy to share” the promotion, a succinct announcement that nevertheless marks a notable step up within one of India’s fastest-moving delivery platforms. The new role follows nearly three years at Blinkit, where he most recently served as senior category manager from February 2023 to January 2026, focusing on strategic sourcing and assortment planning.
The promotion places Padavala in Blinkit’s mid-to-senior leadership tier at a time when the company continues to expand its rapid-delivery footprint and sharpen category economics. His brief tenure as associate director began in January 2026, with responsibilities expected to span category growth, supplier strategy and cross-functional execution.
Before Blinkit, Padavala spent a short but intensive stint as global ecommerce manager at Wholsum Foods, the parent of Slurrp Farm and Millé, between November 2022 and February 2023. There he worked on digital marketplace expansion and online retail operations, adding a direct-to-consumer and international ecommerce layer to his résumé.
A longer stretch at Amazon shaped much of his cross-border commerce experience. As business development manager for Amazon’s India Global Selling programme from February 2021 to October 2022, Padavala helped Indian D2C brands enter the North American market. His remit ranged from seller recruitment and category revenue management to coordination with industry bodies, regulators and logistics partners. Key outcomes included launching more than 50 D2C consumable brands in the United States, driving a cumulative gross merchandise sales figure of $1m in FY21-22, tripling sales for participating brands during Prime Day through marketing and visibility levers, growing the monthly recurring revenue of more than 10 newly launched sellers from zero to an average $20,000 each, and negotiating ecommerce partnerships that reduced initial launch costs by 20 per cent.
Padavala’s earlier career was forged in the field rather than the dashboard. At Coffee Day Group, he spent close to five years across multiple sales leadership roles. As sales manager in the Greater Delhi Area from July 2019 to January 2021, he led vending-machine and consumables sales for small and medium enterprises with a team of more than 15 assistant and territory sales managers, managed over 2,000 clients, drove upselling and cross-selling, maintained channel partnerships and ensured timely collections. Prior to that, he served as area sales manager in Delhi between May 2018 and June 2019, handling south and east Delhi markets, and earlier in Hyderabad from April 2016 to May 2018, where he led Andhra Pradesh sales for the vending division, supervised service and logistics functions and managed a base of more than 600 machines with a four-member team.
His professional arc began with internships that combined analytics and process improvement. At Boehringer Ingelheim in 2015, Padavala analysed the impact of brand extension on the drug Pradaxa, identified key performance indicators through market research and assessed sales forecasts, recommendations that drew positive responses in pilot studies. Earlier, at Genpact in 2014, he automated manual sales-order backlog reporting using VBA and Excel, increasing efficiency by 800 per cent, and worked on benchmarking metrics within supply-chain planning processes.
From automating spreadsheets to scaling cross-border ecommerce and now steering quick-commerce categories, Padavala’s trajectory tracks the evolution of India’s retail economy itself. Blinkit’s bet is clear: blend data, discipline and delivery speed. The promotion formalises what his career already suggests. In the race for instant commerce, experience that moves from warehouse floors to global dashboards is no longer optional. It is the engine.
e-commerce
Bharatpe plays a super over as Rohit Sharma fronts T20 push
MUMBAI: When the stakes rise and seconds matter, even payments need a match-winning finish. That’s the cue for Bharatpe, which has rolled out Super Over, a nationwide campaign led by Indian cricket captain Rohit Sharma, timed neatly ahead of the ICC Men’s T20 World Cup.
The campaign draws a straight line between the pulse of cricket and the pace of everyday digital payments. A new brand film taps into India’s emotional bond with the game, while positioning UPI as the quiet hero that keeps daily transactions ticking along at match speed.
As part of Super Over, users making payments via Bharatpe UPI can bag daily rewards ranging from match tickets and signed merchandise to a chance to watch a T20 World Cup fixture alongside Rohit Sharma himself. Both consumers and merchants are also assured Zillion Coins on every eligible transaction, adding a little extra sparkle to routine payments.
Behind the scenes, Bharatpe is also batting for safety. The platform is backed by Bharatpe Shield, a fraud-protection layer designed to offer enhanced security, comprehensive coverage and dedicated support aimed at helping users transact with greater confidence as digital payments scale up.
Announcing the campaign, Bharatpe head of marketing Shilpi Kapoor said Super Over mirrors the aspirations of everyday Indians, combining speed, security and instant rewards to make UPI transactions feel both reliable and rewarding.
The campaign will play out across digital platforms, social media and on-ground activations nationwide, staying live through the T20 World Cup season proof that in cricket, as in payments, timing is everything.
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