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GUEST COLUMN: AI at the core of marketing as 2025 resets the baseline and 2026 rewrites the playbook

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MUMBAI: If 2025 made artificial intelligence indispensable to marketing, 2026 will make it decisive. In this authored perspective, Nikhil Kumar, chief growth officerat mediasmart, argues that the industry is entering a new phase defined not by isolated optimisation but by AI-led orchestration across screens, formats and moments. Drawing on nearly two decades of experience spanning FMCG, retail and ad-tech, Kumar outlines how intelligence-led systems will replace channel-led planning and reshape how brands deliver relevance, trust and growth at scale.

2025: The year AI became a marketing baseline  
2025 marks a clear inflection point in the marketing ecosystem. Artificial intelligence has moved decisively from experimentation to expectation. What was once treated as a “nice-to-have” capability is now a non-negotiable foundation across marketing, creative, and data functions. 

According to industry research, 76–88% of marketing teams were using AI in core marketing operations by 2025, up sharply from the early experimental phase just a few years earlier.

In parallel, nearly nine in ten digital marketers reported using AI daily as part of their workflows, highlighting how integral it had become to execution.

AI fluency today is no longer a differentiator – it is a baseline skill. Brands and agencies increasingly expect teams to not just execute campaigns, but to use AI to extract sharper insights, enhance creative effectiveness, and optimize media performance across screens. This shift signals a larger truth: AI is no longer an add-on to marketing; it is embedded into how marketing operates. 

How AI shaped marketing execution in 2025  
In 2025, AI moved from being a promising experiment to becoming the engine driving modern advertising. Across screens, marketers no longer rely on static strategies or post-campaign reports to gauge success, AI now guides decisions in real time, transforming how campaigns are planned, executed, and measured.  

• AI in programmatic  
AI enabled marketers to reach the right audience at the right time across screens, fundamentally changing how campaigns were executed. In CTV and programmatic campaigns, AI dynamically optimized placements, frequency, and sequencing, ensuring that impressions contributed to real business outcomes rather than simply delivering reach. By the end of 2025, 83% of senior brand marketers were using AI for targeting, leveraging real-time behavioral and predictive signals to make campaigns more precise and effective. Personalization also scaled across channels, with 93% of marketers using AI for content creation to deliver highly relevant emails, social posts, and landing experiences, ensuring that messaging resonated at every touchpoint. 

• AI in real-time optimization and predictive insights  
AI transformed campaign management from reactive to proactive. Programmatic ad spend managed by AI accounted for nearly 90% of digital display budgets, allowing campaigns to continuously adjust in real time. Predictive models further enhanced decision-making, improving forecasting accuracy by up to 47% and enabling marketers to anticipate user intent, optimize campaigns on the fly, and allocate budgets more efficiently. This combination of automation and predictive intelligence made marketing faster, smarter, and more accountable. 

At mediasmart, we see this transformation every day. AI-powered systems continuously optimize placements, manage frequency, and ensure that campaigns deliver real business impact rather than just media impressions.  

From predicting audience behavior to fine-tuning campaigns on the fly, AI has redefined what effective marketing looks like in 2025.  

What success looked like in 2025  
In 2025, success was measured differently. Traditional metrics like reach and impressions were no longer sufficient. Marketers evaluated campaigns based on:  
Actionable insights: how AI informed strategy and creative decisions.  
Audience engagement: relevance and personalization at scale.  
Return on investment: tangible impact of AI-driven campaigns. 

The industry split into two groups: routine, manual execution became increasingly automated, while the real value shifted to teams who could interpret AI signals and guide creative and strategic decisions. The most resilient marketers were not simply those who used AI—they were those who steered it effectively.

2026: From optimization to orchestration

How AI’s role expands next  

If 2025 is about AI-driven optimization, 2026 will be about AI-led orchestration.  

The next phase of marketing will move beyond improving individual campaigns to designing connected, adaptive experiences across screens. AI will no longer react to performance signals alone – it will proactively anticipate intent and shape consumer journeys in real time. 

Marketing will shift from channel-led planning to intelligence-led orchestration, with AI acting as the connective tissue across devices, formats, and moments. 

Creativity evolves with AI: From static to adaptive  
In 2026, creative intelligence will take center stage. AI-led Dynamic Creative Optimization will enable creatives to evolve in real time, adapting messaging, sequencing, and formats based on context, screen, and behavior. 

Creative will no longer be a fixed output launched and measured later. Instead, it will function as a living system – learning continuously and improving with every interaction.  

AI from reach to meaningful attention  
As AI enables scale with precision, the industry’s focus will shift from reach to attention. Campaigns will focus on high-attention users, not just impressions.  

Ensuring that ads are actually seen and not simply served—will become a defining challenge. At mediasmart, innovations like Maximize User Awareness (MUA), recently granted a U.S. patent (US12354134B2), are designed for this future. MUA identifies high-attention users who have not been overexposed and prioritizes them in real time, ensuring impressions are both meaningful and valuable.  

This shift ensures that advertising becomes not just seen, but noticed and engaged with, closing the loop between delivery and impact.  

Responsible AI as a differentiator  
As AI scales across targeting, optimization, and creativity, 2026 will demand accountability and trust as non-negotiable.  

Leading brands will combine AI-driven decision-making with strong data governance, privacy-first frameworks, and human oversight—especially in high-impact environments like Connected TV. AI-powered content analysis and fraud detection will play a critical role in ensuring brand safety without compromising performance.  

Solutions such as mediasmart’s CTV AI Safe illustrate how trust, compliance, and effectiveness can coexist – turning responsible AI into a competitive advantage rather than a constraint.  

Looking ahead – being decisive  
2025 made AI essential. 2026 makes it decisive.  
Brands that build AI literacy today and prepare for cross-screen orchestration tomorrow will shape the next era of marketing. Intelligence will drive:  

Relevance: delivering the right message at the right moment to the right user.  
Trust: balancing performance with privacy, safety, and accountability.  
Growth: using AI to create smarter, sustainable marketing systems.  

The decisive edge will go to marketers who not only use AI but guide it strategically, transforming insights, creative, and media into a connected, high-performing system.

iWorld

Netflix celebrates a decade in India with Shah Rukh Khan-narrated tribute film

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MUMBAI: Netflix is celebrating ten years in India with a slick anniversary film voiced by Shah Rukh Khan, a nostalgic sprint through a decade that rewired how the country watches stories. The campaign doubles as both tribute and reminder: streaming did not just enter Indian homes, it quietly rearranged them.

Roll back to 2016 and television still dictated schedules. Viewers waited weeks, sometimes months, for favourite films to appear on prime time. Family-friendly filters narrowed options further, and piracy often filled the gaps. Then Netflix arrived, softly but decisively, carrying a catalogue of international titles rarely seen in Indian theatres and placing them a click away. Old blockbusters and new releases suddenly coexisted on the same digital shelf.

The platform’s real inflection point came in 2018 with Sacred Games, a breakout series that refused to dilute India’s grit for global comfort. Audiences embraced its unvarnished tone, signalling readiness for stories that did not need box-office validation or censorship compromises. What followed was a steady procession of relatable narratives. Competitive-exam anxiety fuelled Kota Factory. College relationships unfolded in Mismatched. Everyday pressures, not grand spectacle, proved bankable.

Language barriers thinned as foreign series arrived with Hindi, Tamil and Telugu dubbing, expanding viewership beyond urban English-speaking pockets. Marketing mirrored the shift. For global releases such as Squid Game, Netflix leaned on regional creators and influencers to localise buzz and make international content feel native.

The library widened beyond fiction. Documentaries stepped out of festival circuits into living rooms. Stand-up comedians found scale. Established filmmakers, including Sanjay Leela Bhansali with Heeramandi, embraced the platform’s long-form canvas. Subscriber numbers swelled to 12.37 million in India, according to Demandsage, and behaviour followed suit. Late-night binges became routine. Friday release rituals loosened. Watch parties turned solitary screens into social events.

Economics demanded adjustment. Early subscription pricing carried a premium aura that deterred many households. Over time, Netflix recalibrated plans to align with Indian spending sensibilities, conceding that accessibility is as critical as content. To extend momentum around marquee titles, the platform also experimented with split-season releases, stretching anticipation and watch time.

The anniversary film, narrated by Shah Rukh Khan, captures the linguistic shift that mirrors the cultural one: from “Netflix pe kya dekha?” to “Netflix pe kya dekhein?” The question moved from recounting the past to planning the next binge. In ten years, Netflix morphed from foreign entrant to familiar fixture, exporting Indian stories abroad while importing global ones home. The remote no longer waits; it chooses, clicks and moves on. In the streaming age, patience is out, playlists are in, and the next episode is always one tap away.

 

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Brands

Delhivery chairman Deepak Kapoor, independent director Saugata Gupta quit board

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Gurugram: Delhivery’s boardroom is being reset. Deepak Kapoor, chairman and independent director, has resigned with effect from April 1 as part of a planned board reconstitution, the logistics company said in an exchange filing. Saugata Gupta, managing director and chief executive of FMCG major Marico and an independent director on Delhivery’s board, has also stepped down.

Kapoor exits after an eight-year stint that included steering the company through its 2022 stock-market debut, a period that saw Delhivery transform from a venture-backed upstart into one of India’s most visible logistics platforms. Gupta, who joined the board in 2021, departs alongside him, marking a simultaneous clearing of two senior independent seats.

“Deepak and Saugata have been instrumental in our process of recognising the need for and enabling the reconstitution of the board of directors in line with our ambitious next phase of growth,” said Sahil Barua, managing director and chief executive, Delhivery. The statement frames the exits less as departures and more as deliberate succession, a boardroom shuffle timed to the company’s evolving scale and strategy.

The resignations arrive amid broader governance recalibration. In 2025, Delhivery appointed Emcure Pharmaceuticals whole-time director Namita Thapar, PB Fintech founder and chairman Yashish Dahiya, and IIM Bangalore faculty member Padmini Srinivasan as independent directors, signalling a tilt towards consumer, fintech and academic expertise at the board level.

Kapoor’s tenure spanned Delhivery’s most defining years, rapid network expansion, public listing and the push towards profitability in a bruising logistics market. Gupta’s presence brought FMCG and brand-scale perspective during a period when ecommerce volumes and last-mile delivery economics were being rewritten.

The twin exits, effective from the new financial year, underscore a familiar corporate rhythm: founders consolidate, veterans rotate out, and fresh voices are ushered in to script the next chapter. In India’s hyper-competitive logistics race, even the boardroom does not stand still.

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MAM

Meta appoints Anuvrat Rao as APAC head of commerce partnerships

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SINGAPORE: Anuvrat Rao has taken charge as APAC  head of commerce and signals partnerships at Meta, steering monetisation deals across Facebook, Instagram and WhatsApp from Singapore. The former Google executive, known for launching Google Assistant, PWAs, AMP and Firebase across Asia-Pacific, steps into the role after a high-growth stint as chief business officer at Locofy.ai.

At Locofy.ai, Rao helped convert a three-year free beta into a paid engine, clocking 1,000 subscribers and 15 enterprise clients within ten days of launch in September 2024. The low-code startup, backed by Accel and top tech founders, is famed for turning designs into production-ready code using proprietary large design models.

Before that, Rao founded generative AI venture 1Bstories, which was acquired by creative AI platform Laetro in mid-2024, where he briefly served as managing director for APAC. Alongside operating roles, he has been an active investor and advisor since 2020, backing startups such as BotMD, Muxy, Creator plus, Intellect, Sealed and CricFlex through a creator-economy-led thesis.

Rao spent over eight years at Google, holding senior partnership roles across search, assistant, chrome, web and YouTube in APAC, and earlier cut his teeth in strategy consulting at OC&C in London and investment finance at W. P. Carey in Europe and the US.

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