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GUEST COLUMN: 2025 forced FMCG brands to make sharper choices

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RAIPUR: If 2024 was about stabilising the business, 2025 became the year FMCG brands paused, rethought, and recalibrated, says Akash Agrawalla, Co-founder of ZOFF Foods. In this piece, he examines how brands navigated shifting consumer behavior, rising costs, and evolving media dynamics, highlighting trends in health-conscious consumption, smarter marketing spends, and product innovation. He also explores how companies are building trust, engaging audiences, and preparing for growth in 2026.

FMCG 2025: year ender

If 2024 was about stabilising the business, 2025 became the year FMCG brands paused, rethought, and recalibrated. Brands reviewed their value propositions, tightened distribution strategies, and became far more careful about where they spent their marketing budgets. With uneven consumer demand, fluctuating input costs, and changing media dynamics, FMCG companies focused on balance, cutting excess while still investing where it mattered.

Key trends that shaped FMCG in 2025

If the goal of 2024 was to stabilize the business, FMCG brands halted, reconsidered, and recalibrated in 2025. Companies tightened their distribution plans, examined their value propositions, and became much more frugal with their marketing expenses. Due to variable input costs, shifting media dynamics, and uneven consumer demand, FMCG companies concentrated on striking a balance between eliminating excess and making necessary investments.

Consumption sentiment: healthier, more conscious choices

Consumer sentiment in 2025 reflected a structural shift towards healthier and more mindful consumption, shaped by post-COVID behaviour changes. Rather than cutting back, consumers became more selective, actively choosing products that supported health, wellness, and long-term value.

Spending increasingly moved towards better-for-you foods, clean-label products, functional nutrition, and trusted brands. Households showed a willingness to invest in quality, especially in categories linked to immunity, everyday wellness, and convenience without compromise. This shift was visible across urban markets and gradually extended into smaller towns.

Festive and high-consumption periods reinforced this trend, with consumers prioritising health-led indulgence over excess. Value was no longer just about price, but about benefits, ingredients, and brand credibility.

For FMCG brands, this change created an opportunity to build deeper trust through honest communication and product-led storytelling. Brands that focused on transparency, functional benefits, and everyday wellness were able to stay relevant and strengthen consumer loyalty in a more health-conscious marketplace.

Major challenges FMCG brands faced

Cost management remained an ongoing focus for FMCG companies in 2025. While some input costs eased, price fluctuations continued to affect planning and margin stability. Brands had to strike a balance between maintaining profitability and keeping products accessible to consumers.

The complexity of distribution grew across channels. The importance of general trade persisted, necessitating more operational effectiveness and maintenance. Tighter inventory control and specified commercial conditions were required by modern trade and e-commerce channels. While adoption in rural regions remained low, quick commerce grew quickly in metropolitan markets, maintaining the relevance of old distribution strategies for broader reach.

Regulation around labelling, health claims, and sustainability intensified, forcing marketers to align consumer-facing communication more closely with actual product attributes.

Competition also sharpened. Alongside established FMCG players, digital-first and local brands gained share by reacting faster to consumer preferences and engaging more effectively with niche audiences.

What worked in 2025

In 2025, small, well-thought-out innovations outperformed big launches. New flavours, improved formulations, and convenience-driven formats worked better than entirely new categories. Ready-to-cook formats got a meaningful boost.

In communication, simple and relevant messages stood out. Campaigns focused on everyday problems, specific occasions, or clear benefits resonated more strongly. Health, hygiene, trust, and daily usefulness remained powerful themes. Social media-led, trend-driven campaigns, such as the Sorry campaign, helped brands engage audiences more organically.

Brands that localised communication by region, language, and culture saw higher engagement, particularly beyond metros. Purpose-led messaging worked best when it was closely tied to the product, not abstract positioning.

FMCG advertising spend (AdEx): more focus, better returns

FMCG remained among the largest advertisers in 2025, but ad spends grew at a slower, more controlled pace. Marketing budgets came under closer scrutiny, with ROI becoming a leadership-level priority.

Television continued to play a major role during festive periods and large events. Digital spends, however, became more performance-driven, especially effective for startups. Retail media, influencer marketing, quick-commerce platforms, and targeted digital campaigns gained importance as brands sought more personal consumer connections.

There was a clear shift towards optimising media mixes, rather than spreading budgets thin. Consistency and targeting mattered more than sheer reach.

Outlook for 2026

Looking ahead to 2026, demand recovery, particularly in rural India, will be closely watched. Brands will need to balance premium offerings with affordability, while expanding healthier alternatives. Those that offer a clear progression from entry-level to premium, without losing their core identity, are likely to perform better.

Marketing teams will increasingly rely on data-led decision-making, sharper consumer insights, and media performance tracking. Sustainability will move from a messaging tool to a core business imperative.

If 2025 was about recalibration, 2026 could be about renewed confidence. But success will belong to FMCG brands that stay agile, understand consumers deeply, innovate with purpose, and communicate with honesty.

Note: The views expressed in this article are solely the author’s and do not necessarily reflect our own.

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Netflix celebrates a decade in India with Shah Rukh Khan-narrated tribute film

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MUMBAI: Netflix is celebrating ten years in India with a slick anniversary film voiced by Shah Rukh Khan, a nostalgic sprint through a decade that rewired how the country watches stories. The campaign doubles as both tribute and reminder: streaming did not just enter Indian homes, it quietly rearranged them.

Roll back to 2016 and television still dictated schedules. Viewers waited weeks, sometimes months, for favourite films to appear on prime time. Family-friendly filters narrowed options further, and piracy often filled the gaps. Then Netflix arrived, softly but decisively, carrying a catalogue of international titles rarely seen in Indian theatres and placing them a click away. Old blockbusters and new releases suddenly coexisted on the same digital shelf.

The platform’s real inflection point came in 2018 with Sacred Games, a breakout series that refused to dilute India’s grit for global comfort. Audiences embraced its unvarnished tone, signalling readiness for stories that did not need box-office validation or censorship compromises. What followed was a steady procession of relatable narratives. Competitive-exam anxiety fuelled Kota Factory. College relationships unfolded in Mismatched. Everyday pressures, not grand spectacle, proved bankable.

Language barriers thinned as foreign series arrived with Hindi, Tamil and Telugu dubbing, expanding viewership beyond urban English-speaking pockets. Marketing mirrored the shift. For global releases such as Squid Game, Netflix leaned on regional creators and influencers to localise buzz and make international content feel native.

The library widened beyond fiction. Documentaries stepped out of festival circuits into living rooms. Stand-up comedians found scale. Established filmmakers, including Sanjay Leela Bhansali with Heeramandi, embraced the platform’s long-form canvas. Subscriber numbers swelled to 12.37 million in India, according to Demandsage, and behaviour followed suit. Late-night binges became routine. Friday release rituals loosened. Watch parties turned solitary screens into social events.

Economics demanded adjustment. Early subscription pricing carried a premium aura that deterred many households. Over time, Netflix recalibrated plans to align with Indian spending sensibilities, conceding that accessibility is as critical as content. To extend momentum around marquee titles, the platform also experimented with split-season releases, stretching anticipation and watch time.

The anniversary film, narrated by Shah Rukh Khan, captures the linguistic shift that mirrors the cultural one: from “Netflix pe kya dekha?” to “Netflix pe kya dekhein?” The question moved from recounting the past to planning the next binge. In ten years, Netflix morphed from foreign entrant to familiar fixture, exporting Indian stories abroad while importing global ones home. The remote no longer waits; it chooses, clicks and moves on. In the streaming age, patience is out, playlists are in, and the next episode is always one tap away.

 

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Delhivery chairman Deepak Kapoor, independent director Saugata Gupta quit board

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Gurugram: Delhivery’s boardroom is being reset. Deepak Kapoor, chairman and independent director, has resigned with effect from April 1 as part of a planned board reconstitution, the logistics company said in an exchange filing. Saugata Gupta, managing director and chief executive of FMCG major Marico and an independent director on Delhivery’s board, has also stepped down.

Kapoor exits after an eight-year stint that included steering the company through its 2022 stock-market debut, a period that saw Delhivery transform from a venture-backed upstart into one of India’s most visible logistics platforms. Gupta, who joined the board in 2021, departs alongside him, marking a simultaneous clearing of two senior independent seats.

“Deepak and Saugata have been instrumental in our process of recognising the need for and enabling the reconstitution of the board of directors in line with our ambitious next phase of growth,” said Sahil Barua, managing director and chief executive, Delhivery. The statement frames the exits less as departures and more as deliberate succession, a boardroom shuffle timed to the company’s evolving scale and strategy.

The resignations arrive amid broader governance recalibration. In 2025, Delhivery appointed Emcure Pharmaceuticals whole-time director Namita Thapar, PB Fintech founder and chairman Yashish Dahiya, and IIM Bangalore faculty member Padmini Srinivasan as independent directors, signalling a tilt towards consumer, fintech and academic expertise at the board level.

Kapoor’s tenure spanned Delhivery’s most defining years, rapid network expansion, public listing and the push towards profitability in a bruising logistics market. Gupta’s presence brought FMCG and brand-scale perspective during a period when ecommerce volumes and last-mile delivery economics were being rewritten.

The twin exits, effective from the new financial year, underscore a familiar corporate rhythm: founders consolidate, veterans rotate out, and fresh voices are ushered in to script the next chapter. In India’s hyper-competitive logistics race, even the boardroom does not stand still.

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MAM

Meta appoints Anuvrat Rao as APAC head of commerce partnerships

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SINGAPORE: Anuvrat Rao has taken charge as APAC  head of commerce and signals partnerships at Meta, steering monetisation deals across Facebook, Instagram and WhatsApp from Singapore. The former Google executive, known for launching Google Assistant, PWAs, AMP and Firebase across Asia-Pacific, steps into the role after a high-growth stint as chief business officer at Locofy.ai.

At Locofy.ai, Rao helped convert a three-year free beta into a paid engine, clocking 1,000 subscribers and 15 enterprise clients within ten days of launch in September 2024. The low-code startup, backed by Accel and top tech founders, is famed for turning designs into production-ready code using proprietary large design models.

Before that, Rao founded generative AI venture 1Bstories, which was acquired by creative AI platform Laetro in mid-2024, where he briefly served as managing director for APAC. Alongside operating roles, he has been an active investor and advisor since 2020, backing startups such as BotMD, Muxy, Creator plus, Intellect, Sealed and CricFlex through a creator-economy-led thesis.

Rao spent over eight years at Google, holding senior partnership roles across search, assistant, chrome, web and YouTube in APAC, and earlier cut his teeth in strategy consulting at OC&C in London and investment finance at W. P. Carey in Europe and the US.

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