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BBC offers personalisation via myBBC

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MUMBAI: Sometime back BBC director general Tony Hall had spoken about his vision for the public broadcaster in the digital era. Hall had said that it would be the start of a “real transformation,” which would be called as the myBBC revolution. “But we will always be doing it in a BBC way – not telling you what customers like you bought, but what citizens like you would love to watch and need to know,Hall had opined.

 

Leading the strategy to put the words into action is BBC director of Homepage and myBBC Phil Fearnley, who said that the online platform will be made more personal and relevant by linking up their content and launching new features.

 

A personally tailored BBC

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Users have been promised that they will never miss anything important. Users will be notified when new series arrive, matches start, interviews are aired, road traffic builds up, news breaks or even suggested a dinner recipe on the way home. The new programme will bring together and remember user’s favourite programmes, interests, journalists, artists, DJs and sports teams, all in one place. If one has more than one device, BBC’s programmes and services will be accessible across all of them, so one can start on their smartphone or tablet, and pick up where they left off on their laptop.

 

“And this autumn, we will launch a new personalised app that aims to ensure we bring something brilliant from the BBC every time users open it up,” said Fearnley in a post.

 

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What BBC has done so far and what can be expected

 

Some of the plans are already in place across BBC, online. For example, the BBC Weather app automatically finds the users location and gives weather updates wherever the person is present. On the other hand, BBC Playlister lets one discover, save and play their favourite music from across the BBC’s programmes or recommended by their DJs, actors and expert curators – across the BBC’s music and radio websites and apps, and now in iPlayer too.

 

BBC Playlister is one example of how the broadcaster is joining up the benefits of sign in across all of the BBC – here, bringing iPlayer and Playlister/Music together seamlessly. The new myBBC features and functionality are built on this. The new BBC News app launched in January, and myNews feature is an example of how one can tailor their online services and interests. 1.6 million people personalised the BBC News app since launch, claims the broadcaster.

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The myNews stream will roll out across all platforms, along with election news, weather and travel that are local and relevant to users. BBC Sport already alerts one about their team’s scores, but starting with the new football season this autumn, it promises to bring personalised news and updates, allowing them to tailor the action to the teams and sports they love, and from there make sure they don’t miss the latest goals, gossip or the start of Match of the Day. “myBBC will create a unique blueprint of your learning experience with the BBC over your lifetime. These are just some of the many exciting new features and benefits to our users that will be coming to BBC Online,” informed Fearnley.

 

Data safety concerns

 

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One of the concerns that has arisen is about data privacy and what data is being used for what purposes. Addressing these concerns, the broadcaster says that it will collect data, only to use it to bring things that matter to users, surface “hidden gems” that might not otherwise be found, and improve the BBC’s services.

 

“We’ll put our users in control over how they use their data, and be open and transparent about what we’re using users’ data for. One will always be able to change or delete it,” stated Fearnley.

 

The broadcaster has promised to never sell users data, let other organisations track what consumers do with the BBC for their own purposes, or even spam.

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The post said the BBC is set up to serve the public and to help everyone in the UK get the best out of digital technologies and the BBC had no reason to collect ones data other than to serve them better.

 

The online space of the pubcaster will be using insights to make its programmes better by understanding consumers data through what they like and how they use the BBC.

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Barc forensic audit in TRP row awaits as Twenty-Four probe gathers pace

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KERALA: A forensic audit commissioned by the Broadcast Audience Research Council (BARC) India has emerged as the centrepiece of the government’s response to fresh allegations of television rating point manipulation involving a regional news channel in Kerala, with both the audit findings and a parallel police investigation still awaited.

Replying to a query in the Lok Sabha, minister of state for information and broadcasting L Murugan, said Barc had appointed an independent agency to conduct a forensic probe into the conduct of senior personnel allegedly linked to the case.

The move followed media reports claiming that a Barc employee had accepted bribes to manipulate viewership data in favour of a regional television news channel.

“The report from BARC is still awaited,” Murugan told Parliament, signalling that the forensic exercise remains ongoing.

Industry specialists say forensic audits are crucial in alleged TRP fraud cases, as they examine internal controls, data access trails, panel household integrity, staff communications and financial transactions. The outcome could determine whether the alleged manipulation was an isolated breach or a deeper systemic weakness in India’s television measurement framework.

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Running alongside the audit, the Kerala Police has formed a special investigation team to probe the allegations. The ministry has sought a preliminary report from the state’s director general of police, including details of action taken on the first information report. That report, too, is yet to be submitted.

The episode has revived long-standing concerns over the vulnerability of India’s TRP system, particularly in regional news markets where competition for ratings is fierce and advertising revenues hinge on weekly viewership rankings.

India’s sole television audience measurement body Barc, has faced scrutiny before, most notably during the nationwide TRP controversy involving news channels in 2020. While tighter compliance norms were introduced in the aftermath, the latest allegations suggest enforcement challenges may persist.

On regulatory consequences, the government said any punitive action against television channels, including suspension or cancellation of uplinking and downlinking permissions, would be governed by the Policy Guidelines for Uplinking and Downlinking of Television Channels issued in November 2022, and would depend on investigation outcomes and due process.

The ministry also pointed to ongoing efforts to overhaul the ratings ecosystem. Television measurement continues to be regulated under the Policy Guidelines for Television Rating Agencies, 2014. Draft amendments were released for public consultation in July 2025, followed by a revised version in November 2025, aimed at tightening audit mechanisms and improving transparency and representativeness.

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In November 2025, Barc said it had taken note of allegations aired by Malayalam news channel Twenty-Four, which linked an internal employee to irregularities in audience measurement. The council said it had engaged a “reputed independent agency” to conduct a comprehensive forensic audit, underscoring the seriousness of the claims.

The ratings system sits at the heart of India’s broadcast advertising economy, shaping billions of rupees in annual ad spends. With trust in audience data once again under strain, advertisers, broadcasters and regulators are closely watching the outcome of the investigations.

Barc has urged industry stakeholders and media organisations to exercise restraint while the probe is underway, calling for an end to “unverified or speculatory claims” and reiterating its commitment to integrity and accountability.

Until the forensic audit and police findings are submitted and reviewed, the government said it would refrain from drawing conclusions.

 

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Rajat Sharma defamation row: Delhi court summons Congress leaders Ragini Nayak, Pawan Khera and Jairam Ramesh

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NEW DELHI: A Delhi court has ordered the summoning of senior Congress leaders Ragini Nayak, Pawan Khera and Jairam Ramesh in a criminal case filed by veteran journalist Rajat Sharma, sharpening a legal battle over alleged defamation and doctored digital content.

The order was passed on Monday by Devanshi Janmeja, judicial magistrate first class at Saket Courts, after the court found prima facie grounds to proceed under multiple sections of the Indian Penal Code, including forgery, creation of false electronic records and defamation.

Sharma, chairman and editor-in-chief of India TV, had approached the court over allegations made in June 2024 that he had used derogatory language against Congress spokesperson Ragini Nayak during a live television debate. He denied the charge, claiming it was fuelled by a manipulated video circulated online.

According to the complaint, a clipped version of the broadcast carrying superimposed captions, which were not part of the original programme, was first shared on social media platform X by Nayak and later amplified through retweets and public statements by Khera and Ramesh. Sharma said the viral spread caused serious reputational harm and personal distress.

The court took note of forensic science laboratory findings that pointed to visible post-production alterations in the video, including added titles and captions. It also cited witness testimonies from those present during the live broadcast, who stated that no abusive or objectionable language had been used.

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In a related civil matter, the Delhi High Court had earlier observed a prima facie absence of abusive remarks and directed the removal of the disputed social media posts.

With criminal proceedings now set in motion, the case adds to mounting scrutiny around political messaging, digital manipulation and accountability on social media platforms.

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Mukesh Ambani, Larry Fink come together for CNBC-TV18 exclusive

Reliance and BlackRock chiefs map the future of investing as global capital eyes India

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MUMBAI: India’s capital story takes centre stage today as Mukesh Ambani and Larry Fink sit down for a rare joint television conversation, bringing together two of the most powerful voices in global business at a moment of economic churn and opportunity.

The Reliance Industries chief and the BlackRock boss will speak with Shereen Bhan, managing editor of CNBC-TV18, in an exclusive interaction airing from 3:00 pm on February 4. The timing is deliberate. Geopolitics are tense, technology is disruptive and capital is choosier. India, meanwhile, is pitching itself as a long-term bet.

The pairing is symbolic. Reliance straddles energy transition, digital infrastructure and consumer growth in the world’s fastest-expanding major economy. BlackRock, the world’s largest asset manager, oversees more than $14 tn in assets and sits at the nerve centre of global capital flows. When the two talk, markets tend to listen.

Fink’s appearance marks his third India visit, a signal of the country’s rising strategic weight for the Wall Street-listed firm, which carries a market value above $177 bn. His earlier 2023 trips included an October stop in New Delhi, where he met both Ambani and Narendra Modi.

India is now central to BlackRock’s expansion plans, notably through its joint venture with Jio Financial Services. Announced in July 2023, the 50:50 venture, JioBlackRock, commits up to $150 mn each from the partners to build a digital-first asset-management platform aimed at India’s swelling investor class.

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The backdrop is robust. BlackRock ended 2025 with record assets under management of $14.04 tn, helped by $698 bn in net inflows, including $342 bn in the fourth quarter alone. Scale gives Fink both heft and a long lens on where money is moving.

He has been openly bullish on India. At the Saudi-US Investment Summit in Riyadh last year, Fink argued that the “fog of global uncertainty is lifting”, with capital returning to dynamic markets such as India, drawn by reforms, demographics and durable return potential.

Expect the conversation to range beyond balance sheets, into technology’s role in finance, access to capital and the mechanics of sustainable growth in a fracturing world order. For investors and policymakers alike, it is a snapshot of how big money is thinking about India.

At a time when capital is cautious and growth is contested, India wants to be the exception. When Ambani and Fink share a stage, it is less a chat and more a signal. The world’s money is still looking for its next big story, and India intends to be it.

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