MAM

Your Number is up!

Published

20 years ago

June 7, 2006

The Media Review – Most men have a problem comprehending figures (except those of the female form). Figures intimidate men and take them back to memories of how euphoric they felt when they made it to college and it dawned on them that mathematics was optional. These men spend the best part of their lives ignoring any numbers thrown their way. On the other hand there are those (select few) whose very world is around numerals. For whom creating pie charts, bar graphs and any other vulgar representations of data, is like chicken soup for the soul. The media review is the forum where these two opposing philosophies meet.

‘One-two-three-four, lord I can’t take figures no more’ the fake American drawl failed to mask the heavy Chinese accent, as Chai-La (the mystical Chinese canteen boy) delivered his nursery rhyme sounding pearl of wisdom plus the customary tea cup to Ram Shankar, before vanishing into the footnote of a pie chart.

The agency and the client teams had gathered for the annual media review, taking place in the agency conference room. It was meant to be a very important assessment of where the client was spending his budgets and how efficiently the agency was buying for him.

The agency President had begun the meeting by saying, “Planimus, our media head, has put together a presentation that frankly made no sense to me. But hopefully will be seen in a better light by all of you. Can we have more lights please?” he finished with a thunderous laugh, meant to awaken the dead and generally frighten some of the numbers on the presentation that were eager to come out.

Planimus, who was a person who did his media plans with almost gladiatorial passion (hence the sobriquet, his real name was lost in the annals of time) was hardly cheered by that remark of the President. He quickly shot a glance at Vikas (the account head and Ram’s boss) urging him to open with something more sensible.

“Thank you sir,” started Vikas, patronizingly patting the President’s hand to calm him down, “We are gathered here because Planimus has worked out a past assessment and more importantly a future implication of our media plans and budgets. So lets absorb what he has to say and then make our budgetary decisions in a more evolved and scientific manner. After all it’s all about spending money more wisely.”

Ram knew that while that was a good opening, Vikas’s knowledge and interest in media ended there.

Mr Bose, the client marketing head, spoke up, “Why don’t we call in PP (the creative director) he should also be a part of this.”
An uncomfortably silent five minutes later PP entered like his name was just short listed for the train to Auschwitz

“Ok, let’s begin with a GRP analysis, region wise, and see how these met with our set objectives,” started Planimus with almost lusty enthusiasm and then without warning displayed a slide that had a table on it, on which the figures looked as if they would be much happier elsewhere.

There was a collective inward groan from most people in the room.

“Why are you showing so many figures? What’s the story behind them?” asked a visibly dazed Vikas.

“The story, my young fellow,” began Planimus in a tone that Vikas instantly hated, “is how we are doing across the country against what we had set to do.”

“Then why don’t you just say it in a line?” PP enquired

“It can be, but this is an analytical process and we would lead to that, also don’t you think that the client deserves to be walked through every step, especially when monetary considerations are involved?”

“I don’t think you should dwell on this too much,” interrupted the President resurfacing briefly after he had instantly popped off to sleep just about the time Planimus had stood up to present.

“Ok,” said Planimus with a huff and jumped 19 slides in the presentation, though clearly working under protest.

“Why are we falling short of our GRP’s?” enquired Mr.Bose.

“Don’t worry about these things,” boomed the President, “These are just figures, I don’t even think there is much scientific basis to them,” Planimus clearly miffed by that point raised an outraged eyebrow, which the President glossed over with the casual flick of the wrist, “but maybe if the GRP’s are down you need to spend more.” He concluded with a wicked twinkle in his eyes.

“Why don’t we try and isolate the pattern that is emerging?” asked Bose in a tone that he hoped would make his IQ level shoot twenty points.

“Well, we started with bar graphs, then we graduated to pie charts, soon Planimus will be plucking numbers from the very fabric of the cosmos,” concluded the President again finishing with that thunderclap of a laugh that shook a few numbers out of their reverie.

“What’s the point of these numbers? I never see our commercials on TV?” queried PP.
“You are in office till midnight everyday, you don’t even watch TV, plus you aren’t the target audience,” retorted Planimus.

“PP has a point though,” began Mr Bose, as the face of Planimus began changing colors with the speed of an agitated chameleon. “Why don’t we see the commercials, even the chairman complains that his wife never sees them?”

Planimus was tempted to say something unconstitutional about the Chairman’s wife, but years of wisdom prevailed.

“We judge media on the basis of how well our target is being exposed to the message. Our target as we all know is the lower middle class, what use is it, even if the chairman’s wife sees our ad, for groin itching creams? We have only that much money to spend.”

“Are you saying that you want more money?” asked Bose in a rather bellicose tone.

“Yes, of course we always need more money,” chimed in the President and was instantly knocked out when Planimus exposed him to a slide with 144 matrix cells.

“What I am saying is that we have to balance the fine line between those who will give us sales versus those whom we just have to pamper and as you know the latter is a statistically insignificant number,” said a defiant Planimus

“Why don’t we just look at the larger picture and make our conclusions thereof?” interjected Vikas, doing his ‘servicing bit’ to preserve the tender equilibrium of the meeting. There was a marked rise in the temperature in the room, beyond the scope of work of the air conditioner.

“We can, but things will only make sense if you people change your attitude towards numbers and stop being so intimidated by them.”

“Who is intimidated?” nothing intimidates me, said the President awakening fresher.

“We all understand numbers Planimus, numbers are the very basis of our functioning,” added Mr Bose, though cold sweat beads began to form on his forehead as the ‘144 matrix cells’ slide had not been changed over the last ten minutes.

“Please,” gasped Vikas, “Change that slide, its beginning to suffocate me.”

Planimus, with a sardonic smile, pushed the page down button to reveal a new adversary, four pie charts that had all the colors of the rainbow on them. PP dashed out of the room covering his mouth. Planimus felt that he had registered a moral victory of some sort.

“I think Planimus you just type out a mail summarizing the entire presentation, and don’t use any numbers in it. Please also indicate that we will need more budgets.”
“And analyze each and every number to its logical conclusion, Ram will help you do that, he is good at that and will bring in an account management perspective,” uttered Vikas, adjusting his tie in his reflection on Mr. Bose’s spectacles.

Ram groaned with disgust, fear and boredom all rolled into one. He dreaded talking to Planimus about numbers, that man was numerically insane.

“Where did more budgets come from? I never concluded that?”

“Don’t worry Bose, that’s the sum and substance of the presentation, now let’s go and have a good lunch. Planimus you can come along as long as you don’t start asking for break ups on the bill and drawing bar graphs on the napkins.”

So the President, Mr Bose, Planimus and Vikas checked out of the room like they had to catch a flight, pie charts still lying appetizingly unattended to on the screen.

“Media review meetings are very short, because people who attend then have a long history with numbers,” the hushed Chinese accent, the express delivery of the tea cup and Chai-La disintegrated into a Fibonacci sequence of numbers.

Ram wearily started to go through the first ten slides of the presentation, when almost at once he began to feel that his eyelids were being pulled down by forces beyond his control, he was overcome with the same feeling of nausea one gets when seeing the Indian batting line up perform abroad.

Then his world went 100 percent black.

MAM

Why the Best Campaigns Today Start With Insights, Not Ideas

Published

1 day ago

February 7, 2026

indiantelevision.com Team

MUMBAI: For decades, creative storytelling has been the cornerstone of brand communication. The “big idea” amplified through catchy jingles, striking visuals, and memorable hooks was once the gold standard for relevance and recall. Creativity defined presence, and the loudest, boldest campaigns often won attention.

But the marketing landscape today looks very different.

Audiences are more exposed, more discerning, and far less patient. They are inundated with messages across platforms, formats, and creators, often encountering hundreds of brand touchpoints in a single day. In this environment, creativity alone especially when untethered from real consumer truths is no longer enough to move behaviour. Great ideas are abundant. Meaningful impact is not.

This is where insights matter.

The difference may seem subtle, but it is fundamental. An idea represents what a brand wants to say. An insight reflects what the audience is already thinking, feeling, or experiencing. The most effective campaigns emerge not from cleverness alone, but from the intersection of these two forces.

From creativity to relevance

As the marketing ecosystem becomes increasingly saturated, consumers are growing immune to inflated claims and surface-level storytelling. Even beautifully crafted campaigns can fail if they are disconnected from lived realities. The gap between a brand’s internal enthusiasm and the audience’s actual sentiment can be the difference between attention and indifference.

Insights help bridge this gap. They force brands to pause, listen, and observe to understand emotions, behaviours, cultural contexts, and contradictions. Instead of trying to be remembered through louder branding, insight-led campaigns allow audiences to see their own experiences reflected back at them. When a campaign articulates a problem that feels personal, relevance is created. Trust follows.

Insight is interpretation, not information

It’s important to distinguish between data and insight. Data tells us what is happening. Insight explains why it is happening. While data is measurable and structured, insights are interpretive and dynamic, shaped by real-time sentiment and human behaviour.

Modern consumers are full of contradictions. They demand authenticity while remaining deeply aspirational. They want brands to take a stand but expect nuance, not instruction. They seek transparency, yet are drawn to curated narratives. These tensions are not obstacles, they are opportunities. When understood correctly, they can shape communication that feels timely, credible, and human.

Some of the most effective campaigns today are born not in isolated brainstorm rooms, but through listening to audiences, creators, editors, online communities, and cultural signals. Insights often exist in blurred patterns, but once identified, they can redefine how a brand connects.

A recent campaign we executed for Domino’s illustrates this shift clearly. The brief wasn’t to make a pizza look bigger or louder. Instead, it was rooted in a simple behavioural truth: in Tier 2 and Tier 3 markets, sharing food is an emotional act tied to family, celebration, and value perception. The “Big Big 6-in-1 Pizza” became a canvas for this insight. The campaign leaned into regional voices and real sharing moments, allowing people to show how they experienced the product rather than being told why they should buy it. Influencers and celebrities amplified genuine usage, not scripted endorsements. The impact from engagement to footfall to sales came not from a clever idea, but from understanding how people relate to food in their everyday lives.

Shifting the starting point

Today’s consumer landscape demands a shift in perspective from “What should the brand say?” to “What does the audience need to hear right now?” This marks a move away from inward-led marketing toward communication shaped by behaviour, emotion, and cultural relevance.

Brands leading today are keen observers. They notice when perfection stops resonating. They sense when luxury shifts from aspiration to excess. They recognise when influencer content begins to feel repetitive and trust erodes.

Virality, too, is often misunderstood. It is not a strategy to chase, but an outcome. Campaigns rooted in insight do not aim to go viral; they aim to resonate. When content reflects something familiar, a shared truth, emotion, or tension, it travels organically because people see themselves in it.

Ideas attract attention. Insights build connection.

The evolving role of PR

For PR professionals, this shift has redefined success. Coverage volume alone no longer tells the full story. The more meaningful questions today are: Did the communication influence behaviour? Did it align with cultural conversations? Did it address a real consumer pain point?

Insight-first thinking allows these questions to be answered at the planning stage, rather than corrected midway through execution.

In a world where formats and platforms will continue to evolve, what remains constant is the power of authentic communication. The strongest campaigns today do not begin with a brainstorm, but with observation, interpretation, and empathy. That is not just better marketing, it is more responsible, resilient, and meaningful brand-building.

Brands

Ahmad Muneeb elevated to VP – HR centre of excellence at Zepto

Published

1 day ago

February 7, 2026

indiantelevision.com Team

MUMBAI: Zepto has elevated Ahmad Muneeb to vice president – HR centre of excellence, placing him at the helm of the company’s total rewards, executive compensation and organisational effectiveness as the quick-commerce firm powers through a high-growth phase.

The move follows his stint as senior director of the HR COE, where he played a central role in preparing the company for IPO readiness while scaling its people analytics capabilities. During this period, Muneeb helped align complex performance management structures with more streamlined and scalable employee experience frameworks.

In his new role, he will steer the design of total rewards strategies, executive compensation planning and organisational design, while also overseeing performance management, employee experience initiatives and people analytics programmes.

Before joining Zepto, Muneeb spent nearly three years at Meesho, where he held multiple rewards and HR business partner roles. Earlier in his career, he worked as a senior rewards consultant at Mercer, advising high-tech clients on compensation benchmarking, pay structures and talent-focused reward frameworks.

He began his hr journey at Cognizant, where he supported compensation programmes for nearly two lakh employees across India and worked on m&a compensation alignment and skill-based pay initiatives. Prior to moving into HR, Muneeb started his career as a software engineer at Netcracker, bringing a technical grounding to his people strategy work.

With a mix of consulting rigour, start-up agility and enterprise-scale experience, Muneeb’s elevation signals Zepto’s continued focus on building robust people systems as it races towards its next phase of growth.

Brands

Dell names Aishwarya Sudhakar director of marketing intelligence

Published

2 days ago

February 7, 2026

indiantelevision.com Team

INDIA: Dell Technologies is doubling down on artificial intelligence in marketing. The company has elevated Aishwarya Sudhakar to director of marketing measures and intelligence engineering, tasking her with building an enterprise-wide framework for AI-led measurement and customer intelligence.

In the role, Sudhakar will oversee unified data strategy, advanced modelling and context engineering: areas increasingly central to how large technology firms link marketing performance to business outcomes. Her remit includes shaping scalable systems that support Dell’s next phase of AI deployment across marketing functions.

Sudhakar steps into the position after holding a series of senior roles at Dell, including AI lead for marketing orchestration, senior manager, and senior data scientist in customer insights. Across these roles, she led global teams working on large-scale machine learning models, data pipelines and customer analytics.

Before joining Dell, she began her career at Tata Consultancy Services as a systems engineer and later founded Oclor, a shopping discovery start-up, where she built end-to-end technology platforms. The combination of enterprise-scale data work and entrepreneurial experience has shaped her focus on product-led, engineering-first innovation.

As technology companies seek sharper attribution and intelligence in an AI-saturated market, Dell’s move underscores the growing importance of marketing measurement as an engineering discipline rather than a reporting function.